Quality Inn & Suites Medina - Akron West

Hotels
•
Quality Inn
5.7 (232 reviews)
2850 Medina Road , Medina , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Helpful staff
Comfortable bed
Cons:
Filthy conditions
Outdated facilities
Unpleasant smells

Categories

Cleanliness
3.1
Multiple reports of filthy conditions, mold, and musty smells.
Service
8.06
Staff were reported as kind and helpful when accommodating room changes.
Location
4.11
Situated near abandoned buildings, giving a sense of insecurity.
Room Quality
5.06
Rooms are outdated, with many issues reported such as bad smells and broken fixtures.
Amenities
7.09
Basic amenities present but many were either broken or unsatisfactory.
Value for Money
6.05
Overall not perceived as good value considering the described conditions.
Food and Beverage
6.1
Breakfast options were limited, with issues reported regarding availability.
Overall Experience
6.07
General sentiment is negative; many expressed they would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:45

Property Description

Convenient Location

Experience comfort and convenience at Quality Inn & Suites Medina - Akron West, centrally located near popular attractions like NASA Glenn Research Center and Akron Zoological Park.

Amenities Galore

Enjoy complimentary WiFi, delicious buffet breakfast, and unwind in the indoor pool or gym during your stay at our 2-star hotel.

Business and Leisure

Our hotel caters to both business and leisure travelers with a business center, multilingual staff, and free private parking to make your stay as seamless as possible.

Book your stay at Quality Inn & Suites Medina - Akron West now for a memorable and hassle-free experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.7
Based on 232 reviews
Cleanliness: 3.1
Service: 8.06
Location: 4.11
Room Quality: 5.06
Amenities: 7.09
Value for Money: 6.05
Food and Beverage: 6.1
Overall Experience: 6.07
R
Robinson • solo_traveller • us
4
2026-05-15 • via Nuitee
E
E.Belyankova • solo_traveller • cz
6
So so
Cons:

I have requested the invoice for my stay several times, as this was a business trip, but I still have not received it.

2026-05-15 • via Nuitee
N
Nicole • solo_traveller • us
1
All mentioned above
Pros:

Nothing !

Cons:

Everything ! That was awful! Very uncomfortable night ! The lights in the room flickered! The bathroom was nasty ! The tv was broken ! I tried getting myself another room that night once I arrived . Unfortunately everything was sold out until Saturday and I checked out and still waiting on my refund for the last two stays I had reserved!

2026-05-11 • via Nuitee
W
Webster • couple • us
10
2026-05-07 • via Nuitee
A
Alexis • couple • us
5
2026-05-06 • via Nuitee
K
Kimble • extended_group • us
1
Never again
Pros:

Staff

Cons:

Rooms were nasty especially the bathroom

2026-04-27 • via Nuitee
M
michael • solo_traveller • us
4
Pros:

Breakfast was good and the staff was friendly.

Cons:

My room phone rang a bunch. I told

2026-04-20 • via Nuitee
S
Shirley • solo_traveller • us
1
Pros:

Price

Cons:

False advertisement rooms are not up to cry The whole place needs to be remodeled and updated it was not clean and definitely offer I would not expect anyone to stay there!!!!

2026-04-12 • via Nuitee
M
morton • solo_traveller • us
10
2026-04-04 • via Nuitee
P
Paul • couple • us
9
Pros:

The location was superb because it was close to our granddaughter house and the town is Medina. Breakfast was good

2026-03-30 • via Nuitee
J
Julie • couple • us
7
Good price but could use some upgrades.
Pros:

The price

Cons:

The mattress needed replacing.

2026-03-11 • via Nuitee
T
Twyla • family_with_children • us
4
2026-02-28 • via Nuitee
G
Guelmi28 • family_with_children • us
7
2026-02-27 • via Nuitee
D
David • couple • us
1
The worst hotel I’ve stayed at and I’ve stayed at the red roof inn
Pros:

Its location to the restaurant we were at.

Cons:

Parking area is very dim. Bathrooms were very very dirty. Shower water had 2 adjustments of room temperature and scalding hot water. Towels and sheets had stains on them.

2026-02-22 • via Nuitee
K
karensJ8081YA • NONE
2
Do not stay here
Pros:

The hotel was dirty, the pool was closed, and breakfast was without juice, and eggs with potatoes served in a old cloudy acrylic warmer were scary.

2026-01-31 • via Tripadvisor
M
Marc • solo_traveller • us
6
2026-01-20 • via Nuitee
A
Amy • couple • us
5
2026-01-20 • via Nuitee
C
Colton • solo_traveller • us
2
2026-01-19 • via Nuitee
A
Ashley • extended_group • us
3
Not a very enjoyable experience, I feel like they could take care of their facilities a bit better.
Pros:

Not much to like…the parking lot was rough, lots of holes

Cons:

Did not like how musty it smelled, not as clean as I feel it should have been

2026-01-19 • via Nuitee
R
Richard • family_with_children • us
3
Any port in a storm when tired and need rest..
Pros:

A place to sleep

Cons:

Run down… needing a complete redo

2026-01-19 • via Nuitee