Ramada by Wyndham Luling

Chambre dans un bâtiment isolé totalement insalubre et délabré
Nous étions les seuls dans ce bâtiment
Odeurs nauséabondes dans les couloirs et dans la chambre
Pas de wifi
Micro-onde immonde sale. Robinetterie rouillée
La personne à l’accueil extrêmement désagréable et nous menace d’appeler la police car nous demandons une autre chambre
Nous dit hôtel complet alors que totalement faux.
Refuse toutes nos demandes pour changer de chambre
2 lits séparés au lieu de King size dans la reservation booking
Dans l’hôtel que des ouvriers qui passent la nuit et boivent sur le parking

Room in an isolated, completely dilapidated, and unsanitary building.
We were the only ones in this building.
Foul odors in the hallways and in the room.
No Wi-Fi.
The microwave was filthy and disgusting; the faucets were rusted.
The person at the front desk was extremely unpleasant and threatened to call the police because we asked for a different room.
They claimed the hotel was fully booked, which was completely untrue.
They refused all our requests to change rooms.
Instead of the king-size bed specified in our Booking.com reservation, there were two separate beds.
The hotel was occupied solely by construction workers who spent the night drinking in the parking lot.

The rooms and whole property need a lot of work. The pool is green & was out of order the whole time. The plumbing quit working for two days. Door keys would not work half the time. Half of the bottom floor has flooded so it’s smells musty. Was told I’d get 50% discount on my stay for the issues. I am now having to fight with them for my refund.

Room was nasty. Mold throughout room, smoke detector was dripping some kindve liquid down way and you had to forcefully push open door to get into room. I have pictures and videos to prove it

The wall

Disgusting place . False advertising of being newly remolded! I will be pulling permits to see who’s been doing the construction

The cleaness , the staff , the Environment the whole stay was just pleasent that was my second time staying there and it want be the last time !

tv not working, clock radio not working, broken springs in mattress, lots of small live bugs coming up into the lavatory from the drain, used bar of soap in the shower, large dead roach in the middle of the floor, slamming doors at 3AM. Terrible night.

Needs some updates. Very run down.

No luggage cart available for check in or check out. No extra pillows available. The tv and phone did not work the first night. Dehumidifiers are needed in the rooms. The AC caused a lot of condensation in the rooms, making the floors feel very wet and slippery and the beds felt very wet and damp. Also, there was no hot water available in our room for showers

Everything we had no choice they wouldn’t refund us and we didn’t have funds to move

The first room, the shower water was scalding hot, like have to go to the hospital if I got in. The second room had cold water only. The third room location had no internet service. I had to go to the front check in to conduct finical, medical and personal business.

We were locked out of our room from 4pm- 11pm and no one came to open the door just waiting with my kids for hours and was told to sleep with the door opened with my kids!!!!! Very unsafe, very unsanitary!!!!! There are no housekeepers and none of the rooms are clean. Bed bugs and roaches everywhere else but I cleaned my room from front to back and had my own cleaning products.