Sheraton Mar Del Plata Hotel

Hotels
Sheraton
8.3 (1130 reviews)
Alem 4221 , Mar del Plata , ar

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Good breakfast
Excellent service
Comfortable beds
Cons:
Old furnishings
Deteriorating facilities

Categories

Cleanliness
7.79
Mixed reviews indicate cleanliness is an issue with mentions of dirty carpets and general deterioration.
Service
9.46
Positive feedback highlights excellent service from all staff members.
Location
8.8
Well-located near local restaurants and the port, as per multiple reviews.
Room Quality
7.75
Comments about old furniture and need for modernization.
Amenities
7.28
Amenities were lacking in quality, including a poorly maintained pool area.
Value for Money
8.24
Guests felt that some charges seemed unreasonable for the experience.
Food and Beverage
8.29
Good breakfast noted, though few comments mention it as exceptional.
Overall Experience
8.76
Overall sentiment is positive despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:55

Property Description

Neptune Spa and Wellness Centre
The Sheraton Mar Del Plata Hotel boasts the luxurious Neptune Spa and Wellness Centre, offering guests a serene escape for relaxation and rejuvenation. Indulge in a variety of spa treatments and wellness services to unwind and pamper yourself during your stay.

Garden with Heated Swimming Pools
Enjoy the hotel's beautiful garden oasis featuring a heated outdoor swimming pool and an indoor pool. Whether you prefer basking in the sun by the outdoor pool or taking a refreshing dip in the indoor pool, the tranquil setting provides the perfect spot to unwind and soak in the serene atmosphere.

Diverse Dining Options
Satisfy your culinary cravings at the hotel's La Pampa Restaurant, where you can savor authentic Argentinean cuisine. For seafood enthusiasts, Las Barcas restaurant offers a delectable selection of fresh seafood dishes. With a variety of dining options available on-site, you'll experience a true taste of Argentina's vibrant culinary scene.

Experience the epitome of luxury and relaxation at the Sheraton Mar Del Plata Hotel. Book your stay now and immerse yourself in a world of comfort and sophistication.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

The hotel does not accept third-party credit cards for payment of the stay.

Please note that only a pet with a maximum weight of 10 kilos is allowed. A supplement will be applied. You must notified the property before the arrival.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People 12 years old and over stay for US$60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 12 per day.

Location

Guest Reviews

8.3
Based on 1130 reviews
Cleanliness: 7.79
Service: 9.46
Location: 8.8
Room Quality: 7.75
Amenities: 7.28
Value for Money: 8.24
Food and Beverage: 8.29
Overall Experience: 8.76
G
george couple ve
10
2026-03-12 via Nuitee
J
Juan Jose couple ar
9
Fuimos a disfrutar unos pocos días y lo conseguimos
Pros:

Es cómoda y funcional

2026-03-10 via Nuitee
A
ANGEL couple ar
10
2026-03-05 via Nuitee
D
DARIO VIAJES couple ar
10
Pros:

Hace años vamos y seguiremos yendo al mejor hotel de mar del plata gracias

2026-03-03 via Nuitee
A
alberto family_with_children ar
8
Pros:

Muy buen desayuno

2026-03-03 via Nuitee
M
muzzupappa couple ar
2
2026-02-27 via Nuitee
G
Gustavo couple ar
8
Pros:

La cordialidad y la buena disposición de todo el personal. Excelente 👌

Cons:

Las toallas de baño son muy pequeñas

2026-02-27 via Nuitee
C
carlos alberto couple ar
2
2026-02-24 via Nuitee
O
Oriana couple ar
8
2026-02-11 via Nuitee
A
alfredo couple ar
10
Pros:

El spa

Cons:

Antiguo

2026-02-10 via Nuitee
M
mario solo_traveller ar
5
2026-02-10 via Nuitee
E
Elisa solo_traveller ar
9
2026-02-09 via Nuitee
J
Juan Manuel family_with_children ar
5
Mala relación precio-calidad
Pros:

La vista de las habitaciones que dan al mar.

Cons:

Debimos esperar demasiado para hacer el check in, y si bien habíamos dejado el equipaje para que lo llevaran a la habitación, bajamos a buscarlo porque no lo subían.
Hay poco lugar para el desayuno y la comida no se repone ágilmente.
Tampoco dan comprobante de baja de la cancelación de una especie de “garantía” por gastos de consumo en el hotel.

2026-01-29 via Nuitee
M
Martin couple ar
8
2026-01-26 via Nuitee
X
Ximena solo_traveller ar
10
2026-01-24 via Nuitee
J
Juan Pablo couple ar
5
Good location, great breakfast. Very expensive according to the old facilities and the room
Pros:

Breakfast

Cons:

Very expensive for the facilites hotel has!

2026-01-20 via Nuitee
M
Maria Belen family_with_children ar
9
Pros:

El desayuno

Cons:

Creo que deberían actualizar un poco las habitaciones y baños

2026-01-20 via Nuitee
K
Karina couple ar
8
2026-01-19 via Nuitee
D
Diego couple ar
9
Escapada de invierno
Pros:

La ubicacion y vista es increible, tanto al mar como a la ciudad. El Gimnasio es muy completo y la pileta climatizada no es tan linda como la exterior pero cumple con la expectativa, como tambien el sauna humedo y seco.

Cons:

Algunos detalles de mantenimiento, pero nos cambiaron de habitación y nos trataron de primera en todo momento.

2026-01-19 via Nuitee
G
Gonzalo couple ar
6
Que cobren como adicional, cama doble, estacionamiento y una mascota que no llega a pesar 2 kg, me preció improcedente p
Pros:

Ubicación

2026-01-19 via Nuitee