Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Nice amenities
Cons:
Cleanliness issues
Outdated rooms
Language barriers
Room quality concerns

Categories

Cleanliness
7.46
Multiple comments noted cleanliness issues, such as dirty bathrooms and outdated rooms.
Service
8.43
Generally friendly service, although some issues with staff language skills were mentioned.
Location
8.97
Frequent praise for the great location near the center and pleasant surroundings.
Room Quality
6.92
Some guests reported outdated or problematic rooms, including cleanliness concerns.
Amenities
8.45
Positive remarks about the restaurant and bar amenities.
Value for Money
7.91
Overall perceived as good value, but instances of dissatisfaction affected some reviews.
Food and Beverage
7.96
Breakfast received positive comments, though some dining experiences had issues.
Overall Experience
7.93
General sentiment is positive, with some issues noted leading to mixed overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:10

Property Description

Luxurious Rooms with River Views
Experience ultimate comfort in our rooms with quality linen, cable TV, and stunning views of the River Maas. Relax in a bathrobe with a drink from the minibar or unwind at the seating area.

Convenient Location and Parking
Located near Vrijthof and just a short walk from Bonnefanten Museum, our hotel offers easy access to Maastricht's attractions. Enjoy valet parking and explore the city hassle-free.

Exceptional Service and Amenities
From a 24-hour reception to tea/coffee facilities in every room, we ensure a seamless stay for our guests. Don't miss the fireside bar for a cozy evening.

Book now for a memorable stay at Crowne Plaza Maastricht, where luxury meets convenience.

Important information:

Please note that you can opt for a faster Wi-Fi connection at the following fees:

- 3 EUR per hour
- 17 EUR per 24 hours
- 25 EUR per 48 hours

Please note that all guests including children are required to pay a residence tax of EUR 7.70 per person per day upon check-out.

Please note that breakfast for children above the age of 12 is not included in the rate and will be charged upon check-out for a fee of EUR 29.50
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MST

Location

Guest Reviews

8
Based on 5814 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 6.92
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
C
Cees couple nl
8
heel erg goede locatie. de inrichting is enigzins gedateerd, maar wel een gerenoveerde badkamer.
Pros:

de locatie van het hotel tov centrum en natuurlijk de ligging aan de Maas

Cons:

de prijs van het ontbijt vinden wij te hoog in verband met wat wij gewoonlijk consumeren. dit hebben wij dan ook niet bijgeboekt en hebben in de omgeving wel wat gevonden voor normalere prijzen.

2026-09-12 via Nuitee
P
Pascal couple nl
6
2026-09-12 via Nuitee
A
Amanda couple nl
8
2026-09-12 via Nuitee
M
Melanie solo_traveller nl
9
Heerlijk hotel!
Pros:

Heerlijke bedden en nette moderne kamers! Fijne cosmetica!

Cons:

Prijzig

2026-09-12 via Nuitee
B
Bakker couple nl
9
2026-09-11 via Nuitee
H
Horia couple ro
9
Rather expensive, at least for a last minute reservation, being it in August.
Pros:

Good position in a rather small town, quick check-in and check-out, cosy atmosphere.

Cons:

Plastic pillows and it was rather hard to get to simple blankets instead of a double one (we only got one, actually).

2026-09-11 via Nuitee
N
Nadine Cheron solo_traveller be
9
Pros:

L'emplacement

Cons:

Rien

2026-09-11 via Nuitee
A
A.H. couple nl
8
Goed en gezellig en prima ligging aan de Maas
Pros:

Mooie kamers

Cons:

De kamer was erg stoffig

2026-09-11 via Nuitee
J
johan solo_traveller nl
8
2026-09-11 via Nuitee
P
Pauline couple nl
5
Goede locatie hotel te duur voor deze verouderde kamer
Pros:

De locatie was goed ten opzichten van het centrum en parkeergelegenheid om de hoek. Ontbijt eenvoudig maar prima met vriendelijk personeel.

Cons:

Zeer verouderde kamer, doorgezakt bed, veel vlekken op bekleding van de bank en stoffig.

2026-09-11 via Nuitee
C
Cordula couple de
9
Pros:

Super Lage, schöne Ausdicht von den Zimmern mit Wasserblick , reizende Mitarbeiter an Rezeption und im Restaurant. Es war unser zweiter Aufenthalt und der dritte ist geplant

Cons:

Die schlecht geputzten Fenster trübten etwas die schöne Ausdicht

2026-09-10 via Nuitee
C
Christian couple de
8
2026-09-10 via Nuitee
D
de Jong couple de
9
2026-09-10 via Nuitee
S
Sandra extended_group nl
7
2026-09-10 via Nuitee
M
MariaHendrika solo_traveller be
9
Pros:

De ligging is echt fantastisch aan het water en in de stad.

2026-09-09 via Nuitee
A
Angela couple gb
8
Great place to stay
Pros:

Central hotel

2026-09-09 via Nuitee
M
marc marie-jeanne couple lu
3
🥵😡
Pros:

Wir haben Premium Zimmer bestellt aber Standard Zimmer erhalten

Cons:

Das Zimmer … standard .. nicht sauber … housekeeping gegen 17 Uhr

2026-09-09 via Nuitee
A
Anne couple de
5
Cons:

Die Zimmer sind renovierungsbedûrftig !

2026-09-08 via Nuitee
P
Peter couple ch
8
Pros:

frühstück perfekt

Cons:

Roomservice miserabel und Zimmer erst nach 16 Uhr bereit

2026-09-08 via Nuitee
A
ANNEMIEKE couple be
7
Pros:

locatie is top aan het water
ontbijt is goed maar kon voor die prijs nog meer variatie

Cons:

prijs kwaliteit is het hotel wel duur

2026-09-08 via Nuitee