Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Nice amenities
Cons:
Cleanliness issues
Outdated rooms
Language barriers
Room quality concerns

Categories

Cleanliness
7.46
Multiple comments noted cleanliness issues, such as dirty bathrooms and outdated rooms.
Service
8.43
Generally friendly service, although some issues with staff language skills were mentioned.
Location
8.97
Frequent praise for the great location near the center and pleasant surroundings.
Room Quality
6.92
Some guests reported outdated or problematic rooms, including cleanliness concerns.
Amenities
8.45
Positive remarks about the restaurant and bar amenities.
Value for Money
7.91
Overall perceived as good value, but instances of dissatisfaction affected some reviews.
Food and Beverage
7.96
Breakfast received positive comments, though some dining experiences had issues.
Overall Experience
7.93
General sentiment is positive, with some issues noted leading to mixed overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:10

Property Description

Luxurious Rooms with River Views
Experience ultimate comfort in our rooms with quality linen, cable TV, and stunning views of the River Maas. Relax in a bathrobe with a drink from the minibar or unwind at the seating area.

Convenient Location and Parking
Located near Vrijthof and just a short walk from Bonnefanten Museum, our hotel offers easy access to Maastricht's attractions. Enjoy valet parking and explore the city hassle-free.

Exceptional Service and Amenities
From a 24-hour reception to tea/coffee facilities in every room, we ensure a seamless stay for our guests. Don't miss the fireside bar for a cozy evening.

Book now for a memorable stay at Crowne Plaza Maastricht, where luxury meets convenience.

Important information:

Please note that you can opt for a faster Wi-Fi connection at the following fees:

- 3 EUR per hour
- 17 EUR per 24 hours
- 25 EUR per 48 hours

Please note that all guests including children are required to pay a residence tax of EUR 7.70 per person per day upon check-out.

Please note that breakfast for children above the age of 12 is not included in the rate and will be charged upon check-out for a fee of EUR 29.50
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MST

Location

Guest Reviews

8
Based on 5763 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 6.92
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
A
Amber • solo_traveller • nl
8
Pros:

Bedden waren super

Cons:

Waterdruk in de douche was laag, als de kraan aan was of toilet werd doorgetrokken moest je echt even wachten onder de douche.

2026-08-22 • via Nuitee
M
Manon • family_with_children • lu
10
2026-08-22 • via Nuitee
M
Maarten • family_with_children • nl
9
2026-08-21 • via Nuitee
T
Tobias • couple • de
7
Gute Lage, Zimmer könnt man mal renovieren.
Pros:

Lage

Cons:

Zimmer etwas abgewohnt.

2026-08-21 • via Nuitee
C
Conrad • couple • nl
10
Ontbijt maakte alles af👍
Pros:

Kamer

Cons:

Niets

2026-08-21 • via Nuitee
O
Olivier • family_with_children • fr
7
2026-08-21 • via Nuitee
E
Eyüp • couple • de
8
2026-08-21 • via Nuitee
G
Gary • couple • gb
7
Lovely hotel, fabulous location, lovely staff
Pros:

The location is fabulous and the staff are so helpful and friendly

Cons:

We had a couple of minor issues which were dealt with promptly and effectively

2026-08-20 • via Nuitee
J
Julie • solo_traveller • lu
9
2026-08-20 • via Nuitee
M
Maria Helena • couple • pt
10
2026-08-20 • via Nuitee
O
ozgurdalak • couple • nl
7
Pros:

Konum fena değildi, otoparka ulaşım rahattı. Resepsiyondaki kişiler güler yüzlü ve ilgililerdi. Otelin hemen dışında yeme içme mekanlarına yakın olması güzel bir avantajdı.

Cons:

Odanın konforu verdiğimiz fiyata karşılaştırıldığında çok hak etmiyordu. Odayı diğer ülkelerdeki Crown Plazalarla karşılaştırınca sönük kaldı. Odada kahve makinesi var ama kahve yoktu. Buzdolabı olup olmadığını hatırlamıyorum bile.

2026-08-20 • via Nuitee
S
Sven • family_with_children • de
9
2026-08-19 • via Nuitee
S
Simonetta • family_with_children • it
8
2026-08-19 • via Nuitee
A
Abdelhamid Maetouq • solo_traveller • ly
9
Pros:

I had a really great stay at the Crowne Plaza Maastricht! Everyone at the reception was super nice and friendly. At first, I got a twin room, but I asked if it was possible to change it to a double room, and they were really helpful and changed it without any problem.

The room was really nice, spacious, clean, warm, and had a big, comfortable bed. The breakfast was also great — lots of choices and everything was really tasty. The staff were very attentive and always checking if you needed anything or if they could help with something.

The location is also really nice, right by the river and very close to the city centre, so it was easy to walk around and enjoy Maastricht.

Overall, I really enjoyed my stay and had a great time. I would definitely come back and would recommend it to anyone visiting Maastricht!

2026-08-19 • via Nuitee
F
Frans • couple • nl
7
Te duur en te warm maar wel prima ligging en parkeerplek
Pros:

De ligging en de grootte vd kamer

Cons:

De zgn airco koelt niet

2026-08-19 • via Nuitee
G
Gertraud • couple • de
8
2026-08-19 • via Nuitee
R
Richard • solo_traveller • gb
9
2026-08-18 • via Nuitee
I
Isabella Cortelazzo • solo_traveller • it
8
2026-08-18 • via Nuitee
L
Lesleigh • couple • nl
10
Pros:

Perfect locatie, prima ontbijt!

2026-08-18 • via Nuitee
R
Richard • solo_traveller • gb
9
2026-08-18 • via Nuitee