Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Nice amenities
Cons:
Cleanliness issues
Outdated rooms
Language barriers
Room quality concerns

Categories

Cleanliness
7.46
Multiple comments noted cleanliness issues, such as dirty bathrooms and outdated rooms.
Service
8.43
Generally friendly service, although some issues with staff language skills were mentioned.
Location
8.97
Frequent praise for the great location near the center and pleasant surroundings.
Room Quality
6.92
Some guests reported outdated or problematic rooms, including cleanliness concerns.
Amenities
8.45
Positive remarks about the restaurant and bar amenities.
Value for Money
7.91
Overall perceived as good value, but instances of dissatisfaction affected some reviews.
Food and Beverage
7.96
Breakfast received positive comments, though some dining experiences had issues.
Overall Experience
7.93
General sentiment is positive, with some issues noted leading to mixed overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:10

Property Description

Luxurious Rooms with River Views
Experience ultimate comfort in our rooms with quality linen, cable TV, and stunning views of the River Maas. Relax in a bathrobe with a drink from the minibar or unwind at the seating area.

Convenient Location and Parking
Located near Vrijthof and just a short walk from Bonnefanten Museum, our hotel offers easy access to Maastricht's attractions. Enjoy valet parking and explore the city hassle-free.

Exceptional Service and Amenities
From a 24-hour reception to tea/coffee facilities in every room, we ensure a seamless stay for our guests. Don't miss the fireside bar for a cozy evening.

Book now for a memorable stay at Crowne Plaza Maastricht, where luxury meets convenience.

Important information:

Please note that you can opt for a faster Wi-Fi connection at the following fees:

- 3 EUR per hour
- 17 EUR per 24 hours
- 25 EUR per 48 hours

Please note that all guests including children are required to pay a residence tax of EUR 7.70 per person per day upon check-out.

Please note that breakfast for children above the age of 12 is not included in the rate and will be charged upon check-out for a fee of EUR 29.50

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 22 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for € 5.55 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 5159 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 6.92
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
P
Paul • couple • be
7
2026-03-07 • via Nuitee
G
Geert • couple • nl
8
Pros:

Locatie

Cons:

Slapen op entresol

2026-03-07 • via Nuitee
K
Kerian • couple • be
2
Underwhelming
2026-03-07 • via Nuitee
J
J.H.W. Wesley • couple • nl
8
Fijn verblijf!
Pros:

Fijne locatie, schone en ruime kamer met goed bed, directe parkeerplaats onder het hotel en goede kwaliteits en lekker ruikende shampoo in de badkamer. Fijn verblijf!

2026-03-07 • via Nuitee
T
Torsten • couple • de
8
Pros:

sehr freundliche Mitarbeiterinnen und Mitarbeiter, das Frühstück. ein paar andere Käse- und Wurstsorte täglich könnte man tauschen.

Cons:

alles gut. zum Jahreswechsel war es sicherlich stressig ja für die Mitarbeiter, der trotzdem so freundlich

2026-03-06 • via Nuitee
K
Kurt • couple • be
7
2026-03-05 • via Nuitee
L
Lindsey • couple • nl
10
Prima!
Pros:

De ligging, personeel

Cons:

Het viel me tegen dat ik na het betalen online nog 2 keer moest betalen en uiteindelijk €200,- extra kwijt was

2026-03-05 • via Nuitee
G
gidget • couple • nl
9
Prima hotel!
Pros:

De locatie

Cons:

Xx

2026-03-05 • via Nuitee
J
Jacqueline • couple • nl
8
2026-03-05 • via Nuitee
M
MEHMET TUGRUL • solo_traveller • tr
10
2026-03-05 • via Nuitee
C
Christian • solo_traveller • de
8
2026-03-05 • via Nuitee
T
trudy • couple • nl
8
Goede ligging en comfortabel
Pros:

Suprr goedgeen

Cons:

Geen

2026-03-04 • via Nuitee
I
Inge • couple • nl
9
Mooie, ruime kamer en super ligging.
Pros:

Mooie, super ruime kamer. Erg vriendelijk en behulpzaam personeel. Zowel bij de receptie als in het restaurant (ontbijt en diner).
Ideale ligging voor zowel bezoek aan Maastricht (mooi uitzicht op de Maas!) als Valkenburg!

Cons:

Kamer is ietwat gedateerd. We hadden een klein technisch probleem, maar dat werd erg snel opgelost!

2026-03-04 • via Nuitee
P
Paula • couple • nl
9
2026-03-03 • via Nuitee
P
Philipp • solo_traveller • nl
5
2026-03-03 • via Nuitee
M
Martin • solo_traveller • gb
8
Good business hotel in the heart of beautiful Maastricht
Pros:

Amazing location on the riverfront and only a short walk from the main station.
Very clean with comfortable rooms, good WiFi and accessible cooling/heating.
Great breakfast buffet.
Staff were friendly, especially on breakfast service.

Very good business hotel.

Cons:

Some of the decor is getting a little tired e.g
Chipped paint and wood panels.

2026-03-03 • via Nuitee
S
Sander • couple • nl
7
Prima hotel verder, doet wat gedateerd aan, maar voor ons was de locatie (dichtbij centrum en horeca) het belangrijkst.
Pros:

Locatie.

Cons:

Kamer had niet veel sfeer. Er stond een hoekbankje met grote vlekken. Zat ook niet comfortabel, erg hard.

2026-03-02 • via Nuitee
T
Thierry • couple • be
9
2026-03-02 • via Nuitee
S
Simon • couple • nl
8
2026-03-02 • via Nuitee
M
Martin • couple • nl
8
2026-03-02 • via Nuitee