Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Nice amenities
Cons:
Cleanliness issues
Outdated rooms
Language barriers
Room quality concerns

Categories

Cleanliness
7.46
Multiple comments noted cleanliness issues, such as dirty bathrooms and outdated rooms.
Service
8.43
Generally friendly service, although some issues with staff language skills were mentioned.
Location
8.97
Frequent praise for the great location near the center and pleasant surroundings.
Room Quality
6.92
Some guests reported outdated or problematic rooms, including cleanliness concerns.
Amenities
8.45
Positive remarks about the restaurant and bar amenities.
Value for Money
7.91
Overall perceived as good value, but instances of dissatisfaction affected some reviews.
Food and Beverage
7.96
Breakfast received positive comments, though some dining experiences had issues.
Overall Experience
7.93
General sentiment is positive, with some issues noted leading to mixed overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:10

Property Description

Luxurious Rooms with River Views
Experience ultimate comfort in our rooms with quality linen, cable TV, and stunning views of the River Maas. Relax in a bathrobe with a drink from the minibar or unwind at the seating area.

Convenient Location and Parking
Located near Vrijthof and just a short walk from Bonnefanten Museum, our hotel offers easy access to Maastricht's attractions. Enjoy valet parking and explore the city hassle-free.

Exceptional Service and Amenities
From a 24-hour reception to tea/coffee facilities in every room, we ensure a seamless stay for our guests. Don't miss the fireside bar for a cozy evening.

Book now for a memorable stay at Crowne Plaza Maastricht, where luxury meets convenience.

Important information:

Please note that you can opt for a faster Wi-Fi connection at the following fees:

- 3 EUR per hour
- 17 EUR per 24 hours
- 25 EUR per 48 hours

Please note that all guests including children are required to pay a residence tax of EUR 7.70 per person per day upon check-out.

Please note that breakfast for children above the age of 12 is not included in the rate and will be charged upon check-out for a fee of EUR 29.50
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MST

Location

Guest Reviews

8
Based on 5814 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 6.92
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
G
Guido • couple • nl
7
2026-10-24 • via Nuitee
N
Nishank • couple • nl
9
2026-10-24 • via Nuitee
S
Steve • couple • gb
7
Pleasant stay as always. The hotel is starting to feel a bit tired and could do with modernising.
Pros:

The staff were very nice and helpful.

Cons:

I've stayed there a lot over the last 10 years, but it is now starting to look and feel a bit tired. The rooms have enormous televisions (ours was in the middle of the room and frankly it was in the way most of the time) that have dozens of channels but over half of them were unavailable i.e. all the BBC most of the news and while it offers Netflix you have to use your own account - assuming you have one that is. I was able to watch Al Jazeera...

Things have slipped, glass cabinets in public areas that clearly hadn't been cleaned in weeks. Where flowers were 2 years ago are now just empty plinths. It just felt unloved.

2026-10-24 • via Nuitee
A
Anne-Marie • extended_group • nl
8
2026-10-24 • via Nuitee
A
Alex Alice • couple • nl
9
2026-10-24 • via Nuitee
R
Roland • solo_traveller • ca
3
2026-10-23 • via Nuitee
F
Fernando • couple • es
6
Pros:

La ubicación bien

Cons:

La limpieza es muy mejorable

2026-10-23 • via Nuitee
H
Hgm • couple • nl
1
2026-10-22 • via Nuitee
I
Ilse • couple • nl
6
Voor een nachtje was het oké
Pros:

De locatie is top. Midden in het centrum, aan het water en toch rustig.

Cons:

De tv werkte niet. Je kan het aangeven , maar we waren laat terug vertrokken de volgende ochtend. Had dus weinig nut. Dit hoort gewoon te werken. Het was erg warm in het hele hotel (half oktober) en dus ook de kamer. Airco aan gehad, maar deze koelde niet. Ontbijt is schandalig geprijsd en de kamer prijs/kwaliteit erg klein.

2026-10-22 • via Nuitee
S
Sandra • couple • nl
8
2026-10-21 • via Nuitee
M
Mark • solo_traveller • nl
8
Comfortable business hotel
2026-10-21 • via Nuitee
J
Jennifer • solo_traveller • de
7
Pros:

Freundlichkeit Personal
Lage
Frühstück

Cons:

hochpreisig

2026-10-21 • via Nuitee
S
Sascha • family_with_children • nl
10
2026-10-21 • via Nuitee
M
Michael • solo_traveller • nl
7
Pros:

Location

Cons:

Old stile hotel and bar with bad wines and bad list

2026-10-20 • via Nuitee
S
Stefanie • couple • nl
7
Pros:

Locatie en ontbijt

Cons:

Prijs/kwaliteit

2026-10-20 • via Nuitee
M
Marcel • couple • nl
9
Pros:

In het centrum

2026-10-20 • via Nuitee
S
Safiera • couple • nl
6
2026-10-20 • via Nuitee
M
Martin • couple • es
8
2026-10-19 • via Nuitee
M
Mareen • couple • de
9
2026-10-19 • via Nuitee
R
Ron • couple • gb
7
2026-10-19 • via Nuitee