Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Nice amenities
Cons:
Cleanliness issues
Outdated rooms
Language barriers
Room quality concerns

Categories

Cleanliness
7.46
Multiple comments noted cleanliness issues, such as dirty bathrooms and outdated rooms.
Service
8.43
Generally friendly service, although some issues with staff language skills were mentioned.
Location
8.97
Frequent praise for the great location near the center and pleasant surroundings.
Room Quality
6.92
Some guests reported outdated or problematic rooms, including cleanliness concerns.
Amenities
8.45
Positive remarks about the restaurant and bar amenities.
Value for Money
7.91
Overall perceived as good value, but instances of dissatisfaction affected some reviews.
Food and Beverage
7.96
Breakfast received positive comments, though some dining experiences had issues.
Overall Experience
7.93
General sentiment is positive, with some issues noted leading to mixed overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:10

Property Description

Luxurious Rooms with River Views
Experience ultimate comfort in our rooms with quality linen, cable TV, and stunning views of the River Maas. Relax in a bathrobe with a drink from the minibar or unwind at the seating area.

Convenient Location and Parking
Located near Vrijthof and just a short walk from Bonnefanten Museum, our hotel offers easy access to Maastricht's attractions. Enjoy valet parking and explore the city hassle-free.

Exceptional Service and Amenities
From a 24-hour reception to tea/coffee facilities in every room, we ensure a seamless stay for our guests. Don't miss the fireside bar for a cozy evening.

Book now for a memorable stay at Crowne Plaza Maastricht, where luxury meets convenience.

Important information:

Please note that you can opt for a faster Wi-Fi connection at the following fees:

- 3 EUR per hour
- 17 EUR per 24 hours
- 25 EUR per 48 hours

Please note that all guests including children are required to pay a residence tax of EUR 7.70 per person per day upon check-out.

Please note that breakfast for children above the age of 12 is not included in the rate and will be charged upon check-out for a fee of EUR 29.50

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 22 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for € 5.55 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 5159 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 6.92
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
P
Paul • couple • nl
8
Prima hotel
Pros:

De locatie

Cons:

Kussen waren erg hard

2026-04-25 • via Nuitee
U
Ute • couple • de
9
Pros:

Die Nähe zur Stadt und freundliche s Personal

Cons:

Leider hatten wir ganz fürchterliche Kopfkissen
Deshalb war die Nacht kurz

2026-04-25 • via Nuitee
M
Marie Jacinthe • couple • ca
9
Great location, nice hotel
Pros:

Great location
Comfortable room
Friendly staff
Spacious spaces

Cons:

Rooms are a big outdated
Parking is expensive

2026-04-24 • via Nuitee
M
Markus • couple • de
7
2026-04-24 • via Nuitee
P
Peter • couple • be
10
Een heel leuk weekend op een fantastische plek, in de gezelligste stad van Nederland!
Pros:

Ontbijt was super. Uitgebreid, gevarieerd en erg lekker.

Cons:

nvt

2026-04-24 • via Nuitee
P
Pierrette • solo_traveller • lu
8
Très beau séjour
Pros:

Tout

2026-04-23 • via Nuitee
S
sebastiaan • couple • nl
8
2026-04-23 • via Nuitee
R
Ron Keuken • solo_traveller • nl
9
Prima hotel voor citytrip op mooie locatie
Pros:

Vriendelijk personeel, mooie locatie op loopafstand van het centrum.

2026-04-22 • via Nuitee
H
Hannelore • couple • de
9
2026-04-22 • via Nuitee
D
DOMINIQUE • solo_traveller • be
7
Personnel plus agréable serait mieux
Pros:

Top situation

Cons:

Sympathie personnel A revoir
C est le client qui leur donne leur salaire

2026-04-22 • via Nuitee
K
Kim • couple • nl
9
Pros:

De locatie is super. Als je de brug over gaat ben je in het centrum. Het personeel is heel vriendelijk.

Cons:

Het was erg warm in de kamer.

2026-04-21 • via Nuitee
M
Michael • couple • nl
7
Heerlijk
Pros:

Perfecte locatie.

Cons:

Lid worden voor sneller internet

2026-04-21 • via Nuitee
B
Barbara • couple • de
8
Pros:

Gutes Frühstück. Gute Betten. Sehr gute Lage. Gute saubere und helle Tiefgarage. Großes Bad.

Cons:

Kein Lift ins Hotel von der Tiefgarage. Dreck an der Bettumrahmung.

2026-04-20 • via Nuitee
E
Egor • family_with_children • nl
9
Short stay with my family during AGR
Pros:

Location. View to the Maas and the city is amazing.

Cons:

All was good. A bit expensive.

2026-04-20 • via Nuitee
L
L. • couple • nl
7
Prettig verblijf gehad.
Pros:

Parkeergelegenheid bij hotel

Cons:

Douchen in ligbad, niet veilig

2026-04-20 • via Nuitee
N
Noel • extended_group • ie
7
2026-04-20 • via Nuitee
J
Juliana • couple • lu
9
2026-04-20 • via Nuitee
A
Andre • solo_traveller • nl
7
Ideal location for work but an outdated hotel in need of some polishing.
Pros:

Location is ideal, room sizes are big, comes equipped with irons etc

Cons:

Windows are not sound proof, the rooms needed to be revamped (peeling) and the fridge hadn’t been connected so had water in it which had been there for a while.

2026-04-19 • via Nuitee
N
Nico -Vera • couple • nl
7
De ervaring en beleving begint bij de onvangst.🥲
Pros:

Het ontbijt en de kamer ,vriendelijk personeel bij het ontbijt.

Cons:

Het ongastvrije ontvangst .
We waren er om 14.00 uur dus te vroeg .
Sprak alleen Engels, kon mijn reservering niet vinden.
Ze zei 3 x dat we pas om 15.00 uur in konden checken .
Moest dan maar terug komen.
Oké dan gaan we nog even wat drinken,niet even aanbieden dat de koffer en de jassen dan
Bij de receptie mogen staan.
Totaal geen empathie en ongeschikt voor hospitalaty.

2026-04-19 • via Nuitee
D
Dries • extended_group • nl
9
Super
Pros:

Locatie, comfort

2026-04-19 • via Nuitee