Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Nice amenities
Cons:
Cleanliness issues
Outdated rooms
Language barriers
Room quality concerns

Categories

Cleanliness
7.46
Multiple comments noted cleanliness issues, such as dirty bathrooms and outdated rooms.
Service
8.43
Generally friendly service, although some issues with staff language skills were mentioned.
Location
8.97
Frequent praise for the great location near the center and pleasant surroundings.
Room Quality
6.92
Some guests reported outdated or problematic rooms, including cleanliness concerns.
Amenities
8.45
Positive remarks about the restaurant and bar amenities.
Value for Money
7.91
Overall perceived as good value, but instances of dissatisfaction affected some reviews.
Food and Beverage
7.96
Breakfast received positive comments, though some dining experiences had issues.
Overall Experience
7.93
General sentiment is positive, with some issues noted leading to mixed overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:10

Property Description

Luxurious Rooms with River Views
Experience ultimate comfort in our rooms with quality linen, cable TV, and stunning views of the River Maas. Relax in a bathrobe with a drink from the minibar or unwind at the seating area.

Convenient Location and Parking
Located near Vrijthof and just a short walk from Bonnefanten Museum, our hotel offers easy access to Maastricht's attractions. Enjoy valet parking and explore the city hassle-free.

Exceptional Service and Amenities
From a 24-hour reception to tea/coffee facilities in every room, we ensure a seamless stay for our guests. Don't miss the fireside bar for a cozy evening.

Book now for a memorable stay at Crowne Plaza Maastricht, where luxury meets convenience.

Important information:

Please note that you can opt for a faster Wi-Fi connection at the following fees:

- 3 EUR per hour
- 17 EUR per 24 hours
- 25 EUR per 48 hours

Please note that all guests including children are required to pay a residence tax of EUR 5.45 per person per day upon check-out.

Please note that breakfast for children above the age of 13 is not included in the rate and will be charged upon check-out for a fee of EUR 25.

We are undergoing renovations until May 2023. During the week they are renovating between 9:00–18:00. We limit the noise disturbance.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 22 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for € 5.55 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 5086 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 6.92
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
L
Lorenzo • couple • nl
4
2026-02-13 • via Nuitee
T
Thea • solo_traveller • nl
7
Pros:

Dichtbij locaties

Cons:

Er liepen een bruine rat over de gang en snel optreden hebben we niet gemerkt

2026-02-13 • via Nuitee
D
Debbie • extended_group • nl
10
Het was weer heerlijk om in het Crown Plaza te zijn!
Pros:

Mooie ruime kamer, geweldig!

Cons:

Nvt

2026-02-13 • via Nuitee
S
Soumi • couple • de
8
It was good.
Pros:

Location

Cons:

Nothing.

2026-02-13 • via Nuitee
J
jan • solo_traveller • nl
9
Heerlijk
Pros:

Locatie

2026-02-13 • via Nuitee
H
Heleen • couple • nl
7
2026-02-12 • via Nuitee
U
Ute • family_with_children • de
7
Pros:

Lage super ! Zimmer auch schön groß, etwas kalt, aber uns wurde ein kleiner Heizkörper hereingestellt. Bad und Möbel etwas in die Jahre gekommen. Das Frühstück war super.

2026-02-12 • via Nuitee
F
François • extended_group • lu
8
2026-02-11 • via Nuitee
L
Linda • family_with_children • nl
9
Perfect
Pros:

Gewoon een super plek

Cons:

Niets

2026-02-11 • via Nuitee
K
Kiren • couple • nl
8
Pros:

In hartje Maastricht, in een schone ruime kamer met heerlijke bedden. Zeker een aanrader

2026-02-11 • via Nuitee
B
Bart • couple • nl
9
Nice location. Good hotel
Pros:

Nice location. Good hotel

Cons:

Nap

2026-02-10 • via Nuitee
N
Nicolette • family_with_children • nl
8
2026-02-10 • via Nuitee
W
Wilfred • couple • nl
7
Pros:

Locatie was perfect voor bezoek aan Maastricht

Cons:

Erg warm op de kamer

2026-02-10 • via Nuitee
R
roseette • couple • be
10
2026-02-10 • via Nuitee
J
Johannes • couple • nl
9
2026-02-10 • via Nuitee
A
André • couple • nl
8
Pros:

Mooie plek in het centrum

2026-02-10 • via Nuitee
E
Evy • family_with_children • be
9
Prima
Cons:

Er was veel lawaai van de chauffage (water dat luid borrelde)

2026-02-09 • via Nuitee
L
Laura • couple • nl
7
Voldoende
Pros:

De locatie is perfect. Personeel aardig

Cons:

Alles in het Engels. Ondanks dat bedden comfortabel zijn hebben we beide slecht geslapen. Het was warm in de kamer en het leek of we wat tekort hadden aan zuurstof waardoor we zo slecht geslapen hadden. Parkeergarage kosten komen er nog bij wat ze van te voren niet verteld hebben en een hond meenemen kan gelukkig maar daar vragen ze flink geld voor. Ook is het luidruchtig in de gangen en de kamerdeuren klappen heel hard dicht. Dit allemaal terwijl we wel flink hebben moeten betalen voor 1 nachtje met ontbijt.

2026-02-08 • via Nuitee
S
STEPHANE • couple • nl
10
Hôtel de luxe au top à Maastricht !
Pros:

Chambre au top très bien équipée , équipe agréable et compétente ..
La situation par rapport au centre ville , de la rivière et rue des restos…

Cons:

Rien à signaler

2026-02-08 • via Nuitee
K
Klaas • couple • nl
6
Redelijk, zou het niet weer boeken.
Pros:

Locatie was prima.

Cons:

Kamers zijn erg gedateerd en oogden sjofel. Prijs kwaliteits verhouding klopte niet. Best dure kamer.

2026-02-08 • via Nuitee