Courtyard by Marriott Scranton Montage Mountain

Hotels
Courtyard by Marriott
7.7 (512 reviews)
16 Glenmaura National Boulevard , Moosic , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor cleanliness
Room quality issues

Categories

Cleanliness
6.16
Numerous complaints about cleanliness, with reports of hair and sticky surfaces.
Service
9.13
Staff received positive remarks for being professional and courteous.
Location
9.67
The location was appreciated by multiple reviewers for being convenient.
Room Quality
7.12
Several issues reported with room quality, including hard mattresses and bugs.
Amenities
7.65
Complaints about lack of standard amenities like complimentary breakfast.
Value for Money
7.61
Guests felt the hotel did not provide good value for the price paid.
Food and Beverage
6.16
Negative feedback regarding beverage options at the bar.
Overall Experience
8.13
Mixed reviews led to a lower overall experience rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:25

Property Description

Convenient Location and Modern Amenities
This Courtyard, just off I-81 and 4 miles from Wilkes-Barre International Airport, offers a comfortable stay with an indoor pool, on-site café, and free Wi-Fi.

Comfortable Guest Rooms
Every room at Courtyard by Marriott Scranton Montage Mountain includes satellite TV, radio, hot drink facilities, and a spacious work desk for your convenience.

Dining Options and Nearby Attractions
Indulge in breakfast with Starbucks Coffee or enjoy a cocktail for dinner at The Bistro. Explore nearby dining options or visit Sno Mountain Ski Resort and Glenmaura National Golf Club, both just a short distance away.

Experience convenience and comfort at Courtyard by Marriott Scranton Montage Mountain. Book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVP

Location

Guest Reviews

7.7
Based on 512 reviews
Cleanliness: 6.16
Service: 9.13
Location: 9.67
Room Quality: 7.12
Amenities: 7.65
Value for Money: 7.61
Food and Beverage: 6.16
Overall Experience: 8.13
S
Scaffidi family_with_children us
8
Pros:

Location was good

Cons:

Beds were small

2026-08-12 via Nuitee
R
Rivka family_with_children il
8
It was lovely
Pros:

We love that we got service when we needed it
We loved the warming fire
And the late check in
And very nice people

2026-08-09 via Nuitee
T
Tanisha couple us
3
Pros:

The grounds were cleaned. Appreciate the open back patio area with fire pit.

Cons:

My tub didn’t drains water was brown sheets didn’t fit the bed. When trying to get a new room staff was rude and didn’t accommodate right away. I had to almost beg! The tub was horrible!

2026-08-03 via Nuitee
M
Mariangely solo_traveller us
5
Pros:

Staff was very polite

Cons:

Hallways had a funky smell to it on the 2nd floor. Shower pressure was super low. Bed were super rough with pillows too soft.

2026-08-03 via Nuitee
C
Claire extended_group us
4
disappointing stay, especially for close to $300 for the room
Pros:

staff was friendly

Cons:

tv was on when we arrived and there was no remote to turn it off
4 guests, but only 2 washcloths and towels
reservation included sofa bed, but no bedding in room
not every item listed on menu was available
sign at food counter said open 5-10pm, but wasn't open on the day we were there
area behind sofa bed was very dirty

2026-07-23 via Nuitee
M
Mary Kay solo_traveller us
10
Room,staff (Amanda) and breakfast staff were great..would stay again...
Pros:

enjoyed the fire pit and outside set up, Staff was great...Amanda at the front desk made the stay enjoyable....she was amazing!!!!!!

Cons:

The signage for the hotel was not sufficient and easy to miss.

2026-07-21 via Nuitee
D
Devin solo_traveller us
7
Cons:

Bistro was closed for dinner and breakfast the next morning. Staffing issues.

2026-07-17 via Nuitee
G
Gardner solo_traveller us
5
The property could have used some sprucing up. Looks like it may have been neglected for a while or maybe they’re unders
Pros:

The location was OK to the wedding we attended, which was not close to very many places. We didn’t have very many choices.

Cons:

Basically, we just slept there and the bed was comfortable.

2026-07-17 via Nuitee
T
Tiffany couple us
9
2026-07-16 via Nuitee
N
nancy couple us
5
Just OK, missed breakfast by 5" but that was our fault. Things need updating!
Pros:

The morning staff person was very nice

Cons:

The evening staff person was not very helpful - seemed bored.
The rug on the floor in our room was wet when we arrived! EWWWW!

2026-07-16 via Nuitee
T
Therese solo_traveller us
10
2026-07-14 via Nuitee
Y
Youness solo_traveller us
10
2026-07-10 via Nuitee
M
Mary couple us
3
average
Pros:

beds were fantastic

Cons:

toilets were so low when you sat down you couldn’t rise unassisted
grounds were a sloppy, nasty mess … no where near Marriott standaeds

2026-07-07 via Nuitee
J
Josh solo_traveller us
1
It was a nightmare, I felt as I’ve cheated death stay here. Let hope and pray that my 7 year old get well
Pros:

Location to PNC field

Cons:

Well 90% of the hotel was evacuated, no alarm in room 148.
Fire dept, hotel service, no one knocked on our door. They didn’t follow the proper protocol. And my whole family slept through and I was informed a 7 am.
Not sure why we had to evacuated, the hotel refused to tell my the reason for the evacuation. My 7 year old has had a headache for two days now. The hotel hasn’t refunded me my money. So I will seek out a lawyer.

2026-07-06 via Nuitee
K
Kettura solo_traveller us
1
2026-07-06 via Nuitee
Y
Youness family_with_children us
10
The best quite place in the area
Pros:

Very clean and nice employees

Cons:

Nothing

2026-07-05 via Nuitee
N
Nevicato couple ca
5
2026-07-05 via Nuitee
L
LaKashia couple us
2
The 3 hr drive up and back was longer than we stayed in the hotel
Pros:

Great customer service

Cons:

Due to a gas leak we had to check out leaving us with no where to stay. No accommodations were offered. My family day trip was ruined.

2026-07-05 via Nuitee
E
epV9873RQ Family
2
Do not stay here - Sewer Gas Leak 4/3/26
Pros:

Currently, this hotel is a literal health hazard, I normally do not post reviews but I am concerned for the safety of anyone booking stays here. In general, this hotel is run down and has not been kept up . At 10pm the fire alarms went off, we went outside and then were informed that there was a SEWER GAS LEAK so bad severe that we all needed to go inside, pack our things and evacuate the hotel immediately. The entire first floor reeked of sewage. They weren't sure if they could reimburse or find people different hotels. Whoever owns this property put the health and safety of many at risk.

2026-07-04 via Tripadvisor
Y
Yoneli couple us
8
2026-06-29 via Nuitee