Westmark Fairbanks Hotel and Conference Center

Hotels
7.7 (1002 reviews)
813 Noble Street , Fairbanks , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Nice staff
Good food
Comfortable beds
Cons:
Dirty rooms
No housekeeping
Room was cold

Categories

Cleanliness
6.6
Several reviews mentioned dirty rooms and inadequate housekeeping.
Service
8.56
Staff were frequently described as nice, professional, and helpful.
Location
8.6
Location is mentioned positively by guests.
Room Quality
7.06
Rooms were described as clean but dated and sometimes not ready.
Amenities
7.59
Good amenities like a restaurant and a coffee shop, but some issues reported.
Value for Money
7.55
Decent price for the stay, though minor issues affected value perception.
Food and Beverage
8.09
Food quality in the restaurant was positively remarked upon.
Overall Experience
7.57
General dissatisfaction due to multiple issues, but friendly staff partially offset this.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:28

Property Description

Luxurious Accommodations

Indulge in spacious rooms at Westmark Fairbanks Hotel and Conference Center, equipped with all the essential amenities for a comfortable stay, including cable TV, tea/coffee-making facilities, and cozy seating areas. Upgrade to select rooms for added conveniences like refrigerators, ensuring a truly relaxing experience.

Delectable Dining Options

Savor the exquisite dining offerings at Red Lantern Steak & Spirits, boasting a mouthwatering menu featuring aged beef entrees and a well-curated selection of wines and beers. For a delightful start to your day, visit Northern Latitudes Restaurant for a scrumptious breakfast spread, served seasonally.

Convenient Facilities

Stay active at the on-site fitness center, browse the hotel gift shop for souvenirs, or take care of business needs at the business center. With additional amenities like a launderette, Westmark Fairbanks Hotel ensures a hassle-free and enjoyable stay.

Book your stay now at Westmark Fairbanks Hotel and Conference Center for a memorable Alaskan getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FAI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 1002 reviews
Cleanliness: 6.6
Service: 8.56
Location: 8.6
Room Quality: 7.06
Amenities: 7.59
Value for Money: 7.55
Food and Beverage: 8.09
Overall Experience: 7.57
T
Totten solo_traveller us
1
Cons:

Thet tried charging me 300 for one night after payment on this site

2026-03-07 via Nuitee
N
nahid solo_traveller us
2
Staff were not professional and did not care
Pros:

I wrote a detailed review but got deleted

2026-03-07 via Nuitee
N
nahid solo_traveller us
3
Very disappointing. Staffs were not helpful and did not even care.
Cons:

It was snowing and no path to walk from my building to the office. They know when it snows and they should make a path . I called at 9am to ask for someone to help with my suitcases , was told to wait about 45 minutes. There was no elevator so i brought my suitcase three floor down and waited more than additional one hr. It took them two hrs and every time i called, they said we only have one person doing the airport route and bringing guests to lobby. Check out was at 11 . I asked the maintenance, asked the cleaning crew and also asked a lady that came to check on a unit, just to give me ride for the few feet that was not walkable, None of them agreed and said sorry!!
One of the cleaning crew told me “ I would call a taxi if i was you “

2026-03-07 via Nuitee
J
Julianne solo_traveller us
3
Pros:

This hotel is clearly under construction, and I was placed in the worst wing. The first room I got was dirty and extremely humid. That body wash was almost out. They did get me new room, but it was also on the dirty side. The AC worked so it was fine but there was no hand soap, so I had to use body wash to clean my hands. The bathroom was gross and had not been cleaned behind the toilet. Though this is not the hotel problem, but people and kids were running up and down the hallway well past 11pm. Someone banged on my door as well. It was just an overall bad experience. It was not worth paying $20 cheaper to stay here.

Cons:

The room and entire wing. The no hand soap was disappointing and the tv had like three (maybe four) channels and all but one were news.

2026-03-04 via Nuitee
Y
Yuh-Fang extended_group tw
7
2026-03-02 via Nuitee
D
Donna couple us
2
2026-03-02 via Nuitee
P
Pinnow couple us
7
Cons:

A dirty towel and hair in the shower, pee on the toilet rim in my room I had just checked in was not good or how the cost was $45 dollars more than my email sent me with nothing added to it from me. Other than that it was good.

2026-02-28 via Nuitee
K
Karen solo_traveller us
10
2026-02-28 via Nuitee
F
Frank couple us
10
Very relaxing
2026-02-27 via Nuitee
L
Linda couple us
1
Very disappointing. Ok hotel but no good for tourists.
Pros:

Nothing

Cons:

I asked for a top floor room since I am such a light sleeper. They said they would do their best to accommodate. I made the reservation well over a month in advance. I even called the hotel front desk. No top floor room and I got very little sleep because of all the noise from above.

2026-02-25 via Nuitee
R
Roy solo_traveller us
3
Upyours
Pros:

Location

Cons:

Last night there ask turn up heat woman smart ass said world is cold if you need blanket let me know also turn heat on by leaving fan off. Didn’t work coldass place not good

2026-02-25 via Nuitee
N
Nukapigak family_with_children us
10
Pros:

Clean

2026-02-24 via Nuitee
L
laurent extended_group fr
8
Lieu agréable pour une fin de déplacement
Pros:

Le personnel est accueillant et bien veillant surtout le personnel du restaurant le Husky

Cons:

L'état de propreté qui reste un peu à désirer, cheveux et poils dans la douche et cheveux dans un des couchages.

2026-02-23 via Nuitee
A
Agnes solo_traveller us
10
None
Pros:

There was no breakfast buffet - ordered mine at the restaurant.

Cons:

There was no view, no heat until maintenance came during the final night, and NO INTERNET!

2026-01-29 via Nuitee
E
Edwards couple us
7
Great experience
Pros:

It was a great experience, I was surprised that they provided outlets for the cars. But in that area it gets up to -40.

Cons:

They were out of quarters, I needed laundry to be washed but that’s okay.

2026-01-29 via Nuitee
6
686lingxil Friends getaway
4
Bad services
Pros:

We arrived about an hour before check-in and asked if early check-in was possible. The front desk declined without providing an explanation, even after we mentioned our travel plan. We were eventually allowed to check in 30 minutes early, while other early arrivals were checked in without issue. Overall, the hotel was satisfactory, but the front desk experience left a less professional impression.

2026-01-28 via Tripadvisor
A
Andrew couple us
7
Good stay for the price.
Cons:

No drinks in vending machines. I went to 3 different floor before I gave up.

2026-01-28 via Nuitee
T
tracyb640 Family
6
Disappointed
Pros:

This hotel fell short of expectations. On the plus size the food in the restaurants was good and beds comfortable. On the minus side was the gift shop closed ‘for maintenance’, no spa or salon as confirmed on copilot. No actual shuttle…took a cab to and from airport. Front desk staff gal not helpful and seemed to have no personality. Toilets were really small which may sound funny but the guys did not think so. Hope this helps!

2026-01-26 via Tripadvisor
J
Jennifer solo_traveller us
6
it was ok
Pros:

Room could have been cleaner. shower wall dirty and refrigerator had not been cleaned out from last person staying in that room

2026-01-26 via Nuitee
S
Stephanie solo_traveller us
8
Pros:

It was a good stay

2026-01-26 via Nuitee