Westmark Fairbanks Hotel and Conference Center

Hotels
7.7 (1194 reviews)
813 Noble Street , Fairbanks , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Nice staff
Good food
Comfortable beds
Cons:
Dirty rooms
No housekeeping
Room was cold

Categories

Cleanliness
6.6
Several reviews mentioned dirty rooms and inadequate housekeeping.
Service
8.56
Staff were frequently described as nice, professional, and helpful.
Location
8.6
Location is mentioned positively by guests.
Room Quality
7.06
Rooms were described as clean but dated and sometimes not ready.
Amenities
7.59
Good amenities like a restaurant and a coffee shop, but some issues reported.
Value for Money
7.55
Decent price for the stay, though minor issues affected value perception.
Food and Beverage
8.09
Food quality in the restaurant was positively remarked upon.
Overall Experience
7.57
General dissatisfaction due to multiple issues, but friendly staff partially offset this.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:28

Property Description

Luxurious Accommodations

Indulge in spacious rooms at Westmark Fairbanks Hotel and Conference Center, equipped with all the essential amenities for a comfortable stay, including cable TV, tea/coffee-making facilities, and cozy seating areas. Upgrade to select rooms for added conveniences like refrigerators, ensuring a truly relaxing experience.

Delectable Dining Options

Savor the exquisite dining offerings at Red Lantern Steak & Spirits, boasting a mouthwatering menu featuring aged beef entrees and a well-curated selection of wines and beers. For a delightful start to your day, visit Northern Latitudes Restaurant for a scrumptious breakfast spread, served seasonally.

Convenient Facilities

Stay active at the on-site fitness center, browse the hotel gift shop for souvenirs, or take care of business needs at the business center. With additional amenities like a launderette, Westmark Fairbanks Hotel ensures a hassle-free and enjoyable stay.

Book your stay now at Westmark Fairbanks Hotel and Conference Center for a memorable Alaskan getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FAI

Location

Guest Reviews

7.7
Based on 1194 reviews
Cleanliness: 6.6
Service: 8.56
Location: 8.6
Room Quality: 7.06
Amenities: 7.59
Value for Money: 7.55
Food and Beverage: 8.09
Overall Experience: 7.57
L
lakeloverNH Couples Clermont, Lake County, Florida
8
Just OK
Pros:

Booked thru Holland America cruise package. Our last night of our trip was comfortable. 6th floor room seemed to be recently updated. Room was lacking suffient lightning...a floor lamp had to be moved around for more lighting! Bathroom area was clean...but beware of the toilet! It is soooo loud when flushing it almost knocks you off your feet!!!! Accent chairs could have used a good cleaning but bed was very comfortable.

2026-08-29 via Tripadvisor
L
Lidia family_with_children us
8
2026-08-29 via Nuitee
N
Nicole solo_traveller ch
8
Für max. 2 Nächte vertretbar
Pros:

Nettes Personal, late Check-out, Sauberkeit

Cons:

Extrem veraltete Zimmerausstattung

2026-08-28 via Nuitee
V
VALERIAN couple au
6
Satisfactory. Handy to city.Beds comfortable.
Pros:

Location was great.

Cons:

Stuff up with our booking, over charged and took longer than expected to sort out. Fittings and decor could do with a touch up. Faucets in bathrooms need replacing, they seemed very old. Rooms were nice and large but decor looked tired and dated. Lighting in room was dull. However, location was great.

2026-08-25 via Nuitee
L
Laraine couple us
9
We very much enjoyed our nights stay & woke up rested & ready for the road again!
Pros:

The bed was very comfortable!
The room was quiet!
The shower water did NOT fluctuate!
The sheets were soft, smelled fresh & not of heavy chlorine bleach!
The refrigerator was spotless & cold!
The price was right considering it’s still tourist season!

2026-08-23 via Nuitee
C
Curious780288 Couples
2
Go somewhere else if possible
Pros:

This hotel was part of the land tour on our Holland America cruise. They should be embarrassed. The hotel was mediocre at best. Had a lump in the middle of the bed and I slept in a dip. Toilet tank was sweating and running down onto the floor causing mold around the floor behind the toilet. This could be eliminated by installing a toilet with an insulated tank. Shower had mold under the grab bar and it appeared they had tried to fix the grout in the shower but used a completely different grout. Window was open and when I tried to close it I thought it was going to fall apart. When talking with other guests we found that our room was not the only one in need of repairs and updating.

2026-08-20 via Tripadvisor
C
Catherine couple us
4
Way too expensive for the sub-par facilities.
Pros:

Parking was easy

Cons:

Dirty rooms. I found hair in the corners of every room. The blankets were literally so old they were crusty and scratchy. Every surface in the facility had some level of dust, the picture frames and blinds and top of door frames were the worst. The gym equipment was old and out dated, felt like a home gym.
The customer service was also lacking. They all seemed to be over it.

2026-08-20 via Nuitee
G
George solo_traveller us
8
2026-08-18 via Nuitee
C
CAROL family_with_children us
9
I've stayed in worse, but this place has plenty of room for improvement.
Pros:

Breakfast not available. Staff was knowledgeable and polite. Beds are comfortable.

Cons:

Smoke detector and light fixture both need to be fully installed, not hanging by wires. Two chairs instead of one would be appropriate in the kitchenette.

2026-08-15 via Nuitee
T
TNGal1966 Couples South Fulton, Tennessee
2
Disgusting Hotel
Pros:

Our Holland America cruise and Denali trip forced us to stay at this dump. The rooms are old and disgusting. Shame on Holland America for this. The rooms are small, dirty, and poorly lit. I cannot believe that somehow Hilton is associated with this.

2026-08-14 via Tripadvisor
M
Marta couple pl
6
2026-08-14 via Nuitee
A
ANDREA couple br
9
2026-08-12 via Nuitee
B
Burns couple us
10
Excellent
Pros:

Convenience and amenities

Cons:

Other guests noise. Not hotels fault.

2026-08-10 via Nuitee
J
Jan couple nl
10
Goede uitvalsbasis voor je trip
Pros:

Centraal gelegen, mooie grote kamer
Parkeergelegenheid

2026-08-09 via Nuitee
M
Michelle couple us
10
2026-08-07 via Nuitee
R
RandiE212 Family New York City, New York
4
Lovely employees, poor conditions
Pros:

I recently stayed at this hotel and had a mixed experience. The fire alarm went off twice during my stay—once in the late afternoon and again around 3 a.m.—which was disruptive and concerning. When I inquired with the front desk what was going on they stated the panel was malfunctioning and they needed a professional to shut it off. The bathroom also had visible mold, which made the room feel poorly maintained. On the positive side, the front desk employees were genuinely lovely: friendly, helpful, and welcoming throughout my stay. Their professionalism stood out, even though the overall conditions did not.

2026-08-04 via Tripadvisor
K
Kaylynn solo_traveller us
7
2026-08-03 via Nuitee
M
maggiesS6194BK Friends getaway
10
Perfect, and just what we needed!
Pros:

Loved this hotel! I did a girls trip this past week, and after searching several area hotels we decided on the Westmark. It’s perfectly central to everything in the downtown town area; walkable to so much like the Ice Museum, several great bars, the famous Crepey, a beautiful park, supermarkets, and not too far an Uber ride away from the university museum. I got a suite to share with a friend, and had a little kitchenette with a nice sized fridge and microwave. Perfect for leftovers the next day. The room was clean, comfortable, quiet, and plenty of hot water. Being Fairbanks, a lot of hotels seem to not have full on air conditioning, but our room had one, as well as a room fan. To help keep that 24 sun out of the room at night, the blackout curtains worked great. The staff was helpful and friendly, and it was perfectly budgeted. We also ate at their bar, The Happy Husky. Delicious! The hotel gift shop had plenty of tchotchkes and souvenirs, sunscreen, and the usual bits you may need last minute, and at affordable prices, considering it’s Alaska. Overall, this was the perfect hotel for location, price and accessibility to all that Fairba is offers.

2026-07-31 via Tripadvisor
C
cindycH6973AF Business
10
Great Staff
Pros:

The staff is professional and welcoming. I loved eating at the Happy Husky. Food was amazing, server was attentive. Location is great, walking distance to restaurants and town. Enjoyed my stay

2026-07-31 via Tripadvisor
R
Resort253387 Business
8
Best spot in Fairbanks
Pros:

Location is perfect right in downtown, easy to walk to any restaurant and grocery store is near by. The river walk is gorgeous walking to a brewery on the other side. Everyone in the staff is nice and friendly, super welcoming and there is free breakfast starting at 6am. The gift shops have great stuff to grab if you are in a bind that isn’t too pricy. There are water stations everywhere to fill up water.

2026-07-31 via Tripadvisor