Westmark Fairbanks Hotel and Conference Center

Hotels
7.7 (1103 reviews)
813 Noble Street , Fairbanks , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Nice staff
Good food
Comfortable beds
Cons:
Dirty rooms
No housekeeping
Room was cold

Categories

Cleanliness
6.6
Several reviews mentioned dirty rooms and inadequate housekeeping.
Service
8.56
Staff were frequently described as nice, professional, and helpful.
Location
8.6
Location is mentioned positively by guests.
Room Quality
7.06
Rooms were described as clean but dated and sometimes not ready.
Amenities
7.59
Good amenities like a restaurant and a coffee shop, but some issues reported.
Value for Money
7.55
Decent price for the stay, though minor issues affected value perception.
Food and Beverage
8.09
Food quality in the restaurant was positively remarked upon.
Overall Experience
7.57
General dissatisfaction due to multiple issues, but friendly staff partially offset this.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:28

Property Description

Luxurious Accommodations

Indulge in spacious rooms at Westmark Fairbanks Hotel and Conference Center, equipped with all the essential amenities for a comfortable stay, including cable TV, tea/coffee-making facilities, and cozy seating areas. Upgrade to select rooms for added conveniences like refrigerators, ensuring a truly relaxing experience.

Delectable Dining Options

Savor the exquisite dining offerings at Red Lantern Steak & Spirits, boasting a mouthwatering menu featuring aged beef entrees and a well-curated selection of wines and beers. For a delightful start to your day, visit Northern Latitudes Restaurant for a scrumptious breakfast spread, served seasonally.

Convenient Facilities

Stay active at the on-site fitness center, browse the hotel gift shop for souvenirs, or take care of business needs at the business center. With additional amenities like a launderette, Westmark Fairbanks Hotel ensures a hassle-free and enjoyable stay.

Book your stay now at Westmark Fairbanks Hotel and Conference Center for a memorable Alaskan getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FAI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 1103 reviews
Cleanliness: 6.6
Service: 8.56
Location: 8.6
Room Quality: 7.06
Amenities: 7.59
Value for Money: 7.55
Food and Beverage: 8.09
Overall Experience: 7.57
K
King • couple • us
5
2026-06-13 • via Nuitee
K
Kathryn • couple • au
5
2026-06-13 • via Nuitee
P
Patricia • solo_traveller • us
8
First time Fairbanks visitors
Pros:

Location, amenities, overall look inside and out.
Decent price through booking.com

Cons:

Not once during our stay was our room cleaned or restocked with necessities.
We had to go to the front desk for coffee, bath tissue, etc...
Front desk staff was accomodating.
Chalked it up to short staffed for the start of the season...

The air conditioning unit was a bit noisy and the morning we were departing seemed to not work...

2026-06-12 • via Nuitee
M
Marie • couple • ie
8
Good to have an onsite restaurant.
Pros:

Good location.

Cons:

Coffee at breakfast was tepid. When orange juice ran out we were told there was no more left and this an hour and a half before end of service.

2026-06-12 • via Nuitee
N
Ned • solo_traveller • us
8
Pros:

The room

Cons:

The mattress

2026-06-12 • via Nuitee
F
Ferrell • couple • us
8
Good stay met our needs.
Pros:

Good selection of food

Cons:

Thought $24/per person for breakfast was a little expensive.

2026-06-11 • via Nuitee
R
Ragine • couple • us
6
2026-06-10 • via Nuitee
C
Clyde • couple • us
9
It was good
Pros:

Didn't try the breakfast

Cons:

Not sure

2026-06-07 • via Nuitee
D
Diana • solo_traveller • us
8
2026-06-07 • via Nuitee
B
Blanchard • couple • us
10
It was a great refresh and relaxing.
Pros:

Very very nice

Cons:

Absolutely nothing

2026-06-07 • via Nuitee
W
Williams • solo_traveller • us
5
It was the cheapest I could find so I booked it. I would do it again. But now know what to expect
Pros:

The hotel looked nice until I got in to my room. It was very dated and dirty.

Cons:

It was expensive for the look of the room more of a 2 ⭐

2026-06-06 • via Nuitee
J
jerrycM5713PV • Friends getaway
2
Terrible place to stay.
Pros:

I rate this hotel a 1 star at best. Poor service, room was not well cleaned and run down, they had no face cloth towels for the rooms and they locked us out of our room mid stay. We were not the only ones that had problems. Same thing happened to the people in the next room and our friends. Don't believe the pictures on the web site. This hotel was booked for us through Holland America cruise line as part of a cruise tour. Shame on Holland America. It was a bad start for our Alaska vacation.

2026-06-05 • via Tripadvisor
G
Going • family_with_children • us
10
2026-06-05 • via Nuitee
T
Tritt • solo_traveller • us
6
Was just a night so can't say much
Pros:

Aight

Cons:

Less prejudice on natives

2026-06-05 • via Nuitee
F
F11VFmarky • Family • Wollongong, New South Wales
2
AVOID AT ALL COST
Pros:

From the moment we arrived, it was clear this property was not being properly maintained. The damaged door jamb to our room, which appeared to have been forced open at some point, created a poor first impression.

Unfortunately, things only got worse. We found hair in one of the beds, a blood stain on the table leg, and mould around the bath and floor. The room felt dirty and unhygienic, which was both disappointing and unpleasant.
Adding to the concerns, the bed frames had sharp metal pieces protruding at shin height. These were difficult to see and we struck them multiple times during our stay. Not only was this painful, but it presented a genuine safety hazard that should have been addressed previously.
The air conditioner was extremely noisy, sounding like a plane taking off, and was difficult to regulate. The walls were so thin that we could clearly hear conversations and even the person next door using the bathroom, making it almost impossible to relax.
The dining experience was equally disappointing. We waited over 90 minutes for our meal, while the staff appeared overwhelmed and understaffed.
Overall, the entire property felt tired, neglected, and in desperate need of major renovation. I was genuinely disgusted by the condition of the room, the lack of cleanliness, and the apparent disregard for basic guest safety. This is advertised as a 3-star property, but based on our experience, even a 1-star rating would be generous.

2026-06-02 • via Tripadvisor
1
170andreaq • Couples
2
Disgusting 🤮
Pros:

Filth. Gross showers and floors throughout the entirety of the hotel. Dirty walls and air vents. Worst shower. The executives of Holland America should take a road trip and check out what customers are experiencing. The staff are not well trained. Not empowered. The hotel and entire experience was a hot mess. Do not recommend. Repeat. Do not recommend.

2026-06-02 • via Tripadvisor
R
Robert Schweighoffer • solo_traveller • ro
8
2026-06-02 • via Nuitee
D
David • couple • cz
6
Pros:

Pohodlné postele.
Comfy beds.

Cons:

Cena za ubytování byla účtována vyšší než bylo uvedeno v rezervaci o cca 25 USD!!! Vysoká cena za snídani. Pomalý proces při check-in.

The price for the accommodation was charged higher than stated in the reservation by about 25 USD!!! High price for breakfast. Slow check-in process.

2026-06-02 • via Nuitee
D
David • couple • cz
6
Pros:

Pohodlné postele.
Comfy beds.

Cons:

Cena za ubytování byla účtována vyšší než bylo uvedeno v rezervaci o cca 25 USD!!! Vysoká cena za snídani. Pomalý proces při check-in.

The price for the accommodation was charged higher than stated in the reservation by about 25 USD!!! High price for breakfast. Slow check-in process.

2026-06-02 • via Nuitee
M
Mila • family_with_children • us
10
Simply perfect!
Pros:

Breakfast was delicious, would have been amazing if there were breakfast sausage or links, not just bacon.
Loved the new night light in the bathroom
Location, within walking distance to several restaurants and attractions.
Downtown shuttle service was awesome, great way to explore the city.
The water fountain to refill our bottles, the clean laundry room with high quality washers, coin and detergent dispensers, day room with a computer and microwaves, two restaurants.

Cons:

To be able to open the window in the room.
The lights in the hallways were too bright. Bright light was coming under the door.
The curtains didn’t really block the bright light, light was coming from above the curtain rod
Wish there were night lights in the hallways

2026-06-01 • via Nuitee