Westmark Fairbanks Hotel and Conference Center

Hotels
7.7 (1002 reviews)
813 Noble Street , Fairbanks , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Nice staff
Good food
Comfortable beds
Cons:
Dirty rooms
No housekeeping
Room was cold

Categories

Cleanliness
6.6
Several reviews mentioned dirty rooms and inadequate housekeeping.
Service
8.56
Staff were frequently described as nice, professional, and helpful.
Location
8.6
Location is mentioned positively by guests.
Room Quality
7.06
Rooms were described as clean but dated and sometimes not ready.
Amenities
7.59
Good amenities like a restaurant and a coffee shop, but some issues reported.
Value for Money
7.55
Decent price for the stay, though minor issues affected value perception.
Food and Beverage
8.09
Food quality in the restaurant was positively remarked upon.
Overall Experience
7.57
General dissatisfaction due to multiple issues, but friendly staff partially offset this.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:28

Property Description

Luxurious Accommodations

Indulge in spacious rooms at Westmark Fairbanks Hotel and Conference Center, equipped with all the essential amenities for a comfortable stay, including cable TV, tea/coffee-making facilities, and cozy seating areas. Upgrade to select rooms for added conveniences like refrigerators, ensuring a truly relaxing experience.

Delectable Dining Options

Savor the exquisite dining offerings at Red Lantern Steak & Spirits, boasting a mouthwatering menu featuring aged beef entrees and a well-curated selection of wines and beers. For a delightful start to your day, visit Northern Latitudes Restaurant for a scrumptious breakfast spread, served seasonally.

Convenient Facilities

Stay active at the on-site fitness center, browse the hotel gift shop for souvenirs, or take care of business needs at the business center. With additional amenities like a launderette, Westmark Fairbanks Hotel ensures a hassle-free and enjoyable stay.

Book your stay now at Westmark Fairbanks Hotel and Conference Center for a memorable Alaskan getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FAI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 1002 reviews
Cleanliness: 6.6
Service: 8.56
Location: 8.6
Room Quality: 7.06
Amenities: 7.59
Value for Money: 7.55
Food and Beverage: 8.09
Overall Experience: 7.57
K
Kenny • couple • us
10
2026-04-08 • via Nuitee
E
Erin • couple • au
10
Pros:

Good location, close to the city, and cost effective

2026-04-07 • via Nuitee
R
Ralph • solo_traveller • us
9
2026-04-06 • via Nuitee
L
Li ya • couple • tw
5
2026-04-04 • via Nuitee
G
Gerri • solo_traveller • us
8
I enjoyed my stay, the lady in the breakfast buffet and the staff in the restaurant were very helpful and nice.
Pros:

It was nice, it was clean.

Cons:

They did not have shuttle service to the airport. They did not have toothpaste, they did have a toothbrush, but no toothpaste.

2026-04-03 • via Nuitee
R
Roberta Laura • couple • it
6
Posizione ok, tutto il resto compreso il cibo del ristorante che è all’interno dell’hotel per me è da bocciare
Pros:

La struttura è centrale e grande, con diversi servizi all’interno

Cons:

Non mi è piaciuto che al check in mi hanno chiesto oltre al deposito di 200 dollari (di cui ero a conoscenza) altri 235 dollari di non so cosa. Dopo il mio reclamo hanno decurtato la cifra.
Appena arrivata in camera , ho sposato la poltrona e ho trovato un calzino sporco di qualche ospite precedente, li ho portato al desk per reclamare e anche stavolta non si sono scusati.
Il mio letto aveva due pezzi di ferro che uscivano dalla base e mi sono ferita sbattendoci. Non ho più reclamato perché sarebbe stato inutile.

2026-04-02 • via Nuitee
M
Maria Gladys • couple • co
1
No nos dieron habitación
Pros:

Nos dijeron que no tenían habitación

Cons:

Falta de seriedad

2026-04-02 • via Nuitee
W
Wei Yu • extended_group • us
9
Nice and relaxed.
Pros:

The room was big and clean. The staff were all friendly that they gave me chocolate and prepared hot water. And there were plenty of parking spaces.

2026-03-31 • via Nuitee
A
Akosua • couple • gh
8
2026-03-30 • via Nuitee
M
michaelgT6782OL • Business
2
Hilton needs to dump this place
Pros:

Room was clean. Hot water didnt always work. WiFi was poor. Terrible fitness center. Food was mediocre at best. Staff was good. Heat would randomly blast even when set to cool, woke up sweeting multiple time had to open the window to -12 degree outside to help. Dry wall severely crack in my room. Missing light fixtures in room. They had a carpet contractor grinding the floor late into the evening

2026-03-27 • via Tripadvisor
H
Hiroyuki • extended_group • jp
5
まぁまぁ。
Pros:

ダウンタウンに近い

Cons:

フロントスタッフが少ない

2026-03-26 • via Nuitee
S
Shelia • solo_traveller • us
1
Disappointed the Hilton name was not represented well at all. You're better than this.
Pros:

The location.

Cons:

1. I went to the café for coffee and requested Oat milk. The hostess put her nose to the milk to smell it. I didn't use the milk. That was very distasteful!
2. There was a banging noise coming from the HVAC vent. I looked inside and saw the AC filter was literally filthy. It was so obstructed with dust there was no to little airflow. I had to call down to te front desk 3 times to have it replaced. I turned off the system in subzero weather to eliminate the noise. I was also congested nasally and coughing. I finally offered to change the filter myself. I had to call the 3rd time and request to speak with the manager before maintenance came came to change the filter. It literally to 30 seconds. The noise stopped immediately. I was able to use the HVAC system peacefully.
3. The initial room I was offered reminded me of a slum. It was dilapidated and felt dirty. It was also attached to an adjoining room. I was traveling alone. The front desk staff initially said there were no more rooms available. I started looking for another hotel. She was able to find another room.
I was surprised to find out this hotel is part of the Hilton brand. Very disappointing.

2026-03-26 • via Nuitee
G
Gregory • couple • us
7
2026-03-26 • via Nuitee
C
Claire • solo_traveller • us
7
Overall ok
Pros:

Bed very comfortable
Staff excellent

Cons:

Breakfasts were dreadful.

2026-03-26 • via Nuitee
F
Francheska • couple • us
8
2026-03-25 • via Nuitee
L
Linda • family_with_children • us
7
Good stay in a decent location.
Pros:

Comfortable bed.

Cons:

No cozy but perfectly fine. A bit noisy.

2026-03-24 • via Nuitee
W
Wyrick • couple • us
8
2026-03-23 • via Nuitee
E
Esther • couple • us
10
2026-03-19 • via Nuitee
R
Rachel • solo_traveller • us
3
Stressful
Pros:

Staff was nice

Cons:

Bathroom was falling apart, you could barely bump the shelves and they’d pop out of place while showering. The ac did not work at all, I’d just be sitting in bed sweating without doing anything.

2026-03-18 • via Nuitee
A
Ando • couple • jp
2
最悪
Pros:

ない

Cons:

暖房がきかず寒かった

2026-03-18 • via Nuitee