The Jay Hotel by HappyCulture

Hotels
HappyCulture
8.8 (1789 reviews)
21 Rue Meyerbeer , Nice , fr

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Inconsistent cleanliness
Breakfast quality

Categories

Cleanliness
7.95
Some reviews mentioned poor cleaning, specifically that rooms were not cleaned properly.
Service
9.45
Multiple reviews praised the staff for being friendly and attentive.
Location
9.45
The location near the beach and city center was frequently highlighted as a major advantage.
Room Quality
8.45
General satisfaction with room quality, but some rooms were noted as small or dated.
Amenities
8.95
Good amenities mentioned, although some older features were noted.
Value for Money
8.95
Guests felt they received good value for their stay.
Food and Beverage
7.95
Breakfast was criticized by some, indicating a need for improvement.
Overall Experience
9.25
Overall satisfaction despite some issues highlighted in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:20

Property Description

Prime Location Near Promenade des Anglais: The Jay Hotel offers a prime location just 100 meters from the iconic Promenade des Anglais, making it a perfect choice for those wanting to explore the vibrant city of Nice.

Comfortable Accommodation with Modern Amenities: Each room at The Jay Hotel is equipped with satellite TV, free WiFi, and a private bathroom. For those looking for a longer stay, the apartments and studios feature convenient kitchenettes for added flexibility and comfort.

Convenient Facilities and Services: Guests at The Jay Hotel can take advantage of nearby laundry facilities and enjoy a delicious breakfast served on-site for an additional cost, ensuring a hassle-free and enjoyable stay in Nice.

Experience the best of Nice at The Jay Hotel - book your stay now for a memorable and comfortable experience.

Important information:

"the breakfast buffet is served on site with supplement cost."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1789 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 8.45
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 7.95
Overall Experience: 9.25
O
Olga extended_group fr
10
Pros:

Perfect location, friendly staff, limitless coffee and tea

Cons:

Nothing to say

2026-03-21 via Nuitee
M
Maxime family_with_children de
7
Pros:

L‘hôtel est très charmant avec son ambiance recherchée des années 20. Nous avons également beaucoup apprecié son emplacement, en plein centre de Nice dans le Carré d’Or et à quelques pas de la promenade et de toutes les attractions touristiques. La literie est excellente, le lit est grand et confortable. Le service est bon et personnalisé, quoique variable selon le personnel. L‘hôtel est family friendly, avec l’installation d’un lit bébé gratuit, et nous avons pû emprunter des jeux et livres pour enfant.

Cons:

Les appartements mériteraient quelques rafraichissements, plusieurs choses étaient défectueuses (porte qui coulisse mal, la chasse d‘eau etc). Le petit déjeuner est correct mais ne vaut pas le prix (les jus ou salades de fruits ne sont pas frais, peu d‘optipns salées et végetariennes etc). Les 4* de l‘hôtel sont un peu surprenant aux vues des prestations et du service.

2026-03-20 via Nuitee
S
Selim family_with_children ch
7
2026-03-20 via Nuitee
M
Maxime couple de
7
2026-03-20 via Nuitee
M
Maria couple nl
10
Het was hier fantastisch
Pros:

Locatie, ruimte kamer, vriendelijkheid

Cons:

Nvt

2026-03-20 via Nuitee
A
Ali family_with_children tr
9
2026-03-20 via Nuitee
M
Magdalena extended_group pl
10
Perfect stay
Pros:

Beautiful hotel, wonderful staff and great location.

Cons:

Everything was excellent

2026-03-18 via Nuitee
H
Hanna couple fi
8
Pros:

Sijainti mainio, henkilökunta ystävällinen

2026-03-17 via Nuitee
O
Olga extended_group pl
10
Bardzo udany
Pros:

Piekny widok z okna, pyszniutkie śniadanie, dosyc duzy wybór, wszytsko w jak najlepszym porzadku i super lokalizacja

Cons:

Ekspres do kawy nie działał ale poradzilysmy sobie bez

2026-03-16 via Nuitee
L
Lawrence couple us
8
Wonderful location and friendly staff! Would stay again!
Pros:

location (3-minute walk to water, 10-20-minute walk to most things), breakfast was very good, coffee and water in lobby, friendly staff, we booked a one-bedroom apartment with a balcony which was large for our longer stay, rooms are quiet (we were in room 404, so it was high, and we didn’t hear much street noise; we didn’t hear much noise from hallway either, and the elevator was just outside our door) even when the hotel was full, elevator worked well

Cons:

The breakfast room can get very crowded, the hotel room could use some upgrades and maintenance (floors are old, plumbing fixtures are old), room for toilet is so small we had to open the door to sit down or stand up, tub is slippery when showering and the step in was very high, hook for hand nozzle does not always stay up properly and you have to hold the nozzle above your head if you are tall, water temperature varied while showering (but it was always ok), bulb in living room light didn’t work, room was dark at night (needs more lighting), bed was hard, housekeeping didn’t clean toilet during our stay

2026-03-16 via Nuitee
A
Anna solo_traveller ru
6
2026-03-15 via Nuitee
A
Alessandro family_with_children it
8
2026-03-15 via Nuitee
J
Joanna family_with_children pl
10
2026-03-15 via Nuitee
E
Edita family_with_children lt
10
Pros:

Labai gera vieta, pačiame miesto centre. Paprasta pasiekti oro uostą. Iki traukinių stoties vos 15 min.pėsčiomis. Kambariai ne nauji, bet nieko netrūksta.

Cons:

Galėtų būti didesnė pusryčių įvairovė, nes kasdien tie patys kiaušinių patiekalai ir blynai.

2026-03-14 via Nuitee
D
Durdevic family_with_children ch
8
2026-03-14 via Nuitee
A
ANNE extended_group fr
8
Séjour parfait
Pros:

L’accueil, la gentillesse et la disponibilité du personnel. l’emplacement qui est idéal

2026-03-14 via Nuitee
S
Sławomir couple pl
9
2026-03-12 via Nuitee
J
Jari solo_traveller fi
9
2026-03-10 via Nuitee
J
Jevgenija extended_group rs
10
2026-03-09 via Nuitee
J
Julia solo_traveller de
8
Sehr entspannter Aufenthalt.
Pros:

Gut gelegenes Hotel, sehr hilfsbereites Personal, tolles Frühstück.

Cons:

Die Fugen im Bereich der Dusche …

2026-03-08 via Nuitee