The Jay Hotel by HappyCulture

Hotels
HappyCulture
8.8 (1789 reviews)
21 Rue Meyerbeer , Nice , fr

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Inconsistent cleanliness
Breakfast quality

Categories

Cleanliness
7.95
Some reviews mentioned poor cleaning, specifically that rooms were not cleaned properly.
Service
9.45
Multiple reviews praised the staff for being friendly and attentive.
Location
9.45
The location near the beach and city center was frequently highlighted as a major advantage.
Room Quality
8.45
General satisfaction with room quality, but some rooms were noted as small or dated.
Amenities
8.95
Good amenities mentioned, although some older features were noted.
Value for Money
8.95
Guests felt they received good value for their stay.
Food and Beverage
7.95
Breakfast was criticized by some, indicating a need for improvement.
Overall Experience
9.25
Overall satisfaction despite some issues highlighted in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:20

Property Description

Prime Location Near Promenade des Anglais: The Jay Hotel offers a prime location just 100 meters from the iconic Promenade des Anglais, making it a perfect choice for those wanting to explore the vibrant city of Nice.

Comfortable Accommodation with Modern Amenities: Each room at The Jay Hotel is equipped with satellite TV, free WiFi, and a private bathroom. For those looking for a longer stay, the apartments and studios feature convenient kitchenettes for added flexibility and comfort.

Convenient Facilities and Services: Guests at The Jay Hotel can take advantage of nearby laundry facilities and enjoy a delicious breakfast served on-site for an additional cost, ensuring a hassle-free and enjoyable stay in Nice.

Experience the best of Nice at The Jay Hotel - book your stay now for a memorable and comfortable experience.

Important information:

"the breakfast buffet is served on site with supplement cost."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1789 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 8.45
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 7.95
Overall Experience: 9.25
S
Souheir family_with_children il
8
2026-04-17 via Nuitee
U
Umut solo_traveller tr
9
An optimum stay at lovely Nice
Pros:

The location of the hotel was just perfect. I could reach the train station and the seaside within a short walk. I loved the view of the room a lot. The breakfast was very good, and the personnel was very polite with great hospitality. I also liked the free water facility.

Cons:

A pair of slippers would be a good addition for the room, but there were no downsides other than that.

2026-04-16 via Nuitee
S
Susan solo_traveller gb
10
A gem of a hotel
Pros:

This is a lovely hotel, where you feel welcomed and cared for as soon as you walk in the door. The rooms are lovely, the team are very friendly and informative and the location is perfect for exploring the city and the surrounding area.

Cons:

I prefer to have a walk in shower rather than a shower over a bath - so that is the only thing I would change in the room we were in - not an issue - just personal preference.

2026-04-16 via Nuitee
M
Maria couple nl
10
2026-04-15 via Nuitee
M
Michał solo_traveller pl
10
Pros:

Świetna lokalizacja, bardzo miła i pomocna obsługa. Przepyszne śniadania.

Cons:

Jakość kosmetyków do mycia nie była najwyższa

2026-04-15 via Nuitee
F
Federico family_with_children es
6
2026-04-15 via Nuitee
G
Géraldine solo_traveller fr
8
2026-04-15 via Nuitee
K
Kelly couple us
7
Pros:

Location was good

Cons:

You were a few areas that looked a little rundown and dirty

2026-04-15 via Nuitee
M
Mike couple gb
9
Lovely boutique hotel in a good spot in Nice.
Pros:

Lovely feel to the hotel, friendly staff, comfortable room, good bathroom. Very happy

Cons:

Only complaint is the mattress was a little too firm for our liking.

2026-04-14 via Nuitee
J
Jay solo_traveller gb
9
Pros:

Friendly staff, comfortable beds, close to the beach

2026-04-14 via Nuitee
M
Malin family_with_children se
8
Good hotel for a family holiday
Pros:

We are a family of four with 2 teenagers and stayed in a room with a sofa bed and a doubled that worked good for us. The room had a small kitchen that was good since we opted to get/make our own breakfast and also the fridge allowed for snacks and foods to be bought/kept. The bed was comfortable and the sofa bed ok. Bathroom clean although a bit outdated perhaps. The room was not very soundproof so there was quite a lot of noice from the corridor/other rooms. In general, the room was very nice but the hotel lobby and stairs/elevator a bit outdated. There was free coffee and filtered water all day which was nice. The personnel were very nice. The hotel is located perfectly just a few blocks from the beach and meny nice boulangeries and restaurants just around the corner. Also a small grocery store on the next block.

Cons:

The lobby, elevator and stairs (carpet) seem a bit outdated. The rooms were not that soundproof but the neighborhood quite peaceful and other hotel guests as well so this was mostly a problem when wanting to sleep in.

2026-04-12 via Nuitee
D
Dianne solo_traveller gb
9
Pros:

Bed and pillows comfortable. Location great, i prefer being on the edge of the main town but its close enough to walk. I always stay here, great restaurants and cafes near by

Cons:

I knew before I booked that there wasn’t a walk-in shower but if there were it would make the hotel excellent!

2026-04-11 via Nuitee
M
Monica couple ro
9
Good for a short stay.
Pros:

The location, the breakfast

Cons:

It is not as clean as it should be. The furniture is old.

2026-04-10 via Nuitee
T
Tchernych family_with_children fi
8
2026-04-09 via Nuitee
E
Entela family_with_children ch
8
2026-04-09 via Nuitee
C
coma couple ch
8
Pros:

super Lage, sauber, bequeme Betten

Cons:

Zimmer eher klein und eng, Bettkissen schon eher älteres Modell

2026-04-08 via Nuitee
A
Alexandra extended_group ch
7
Pros:

L'emplacement et la gentillesse du personnel.

Cons:

Pas très propre.

2026-04-08 via Nuitee
H
Halina couple pl
7
Jedyną zaletą hotelu jest lokalizacja
Pros:

Lokalizacja

Cons:

Ciemny , niewygodny i mały pokój z widokiem na ścianę i parking.

2026-04-08 via Nuitee
M
Matthew family_with_children gb
8
Fantastic location and apartment, will definitely return and recommend!
Pros:

Perfectly positioned within 10 minutes of the tram and train station, and 5 minutes from the beach.
Staff were polite and helpful, the room itself was spacious and comfortable!

Cons:

Breakfast could be a little more varied, but for the price point it was certainly good enough for us for a few days!

2026-04-07 via Nuitee
M
Miro extended_group ch
5
Pros:

Location and staff

Cons:

I think the service of the room had a lot to be desired for, especially when you consider the price of the accommodation

2026-04-07 via Nuitee