The Jay Hotel by HappyCulture

Hotels
•
HappyCulture
8.8 (1729 reviews)
21 Rue Meyerbeer , Nice , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Inconsistent cleanliness
Breakfast quality

Categories

Cleanliness
7.95
Some reviews mentioned poor cleaning, specifically that rooms were not cleaned properly.
Service
9.45
Multiple reviews praised the staff for being friendly and attentive.
Location
9.45
The location near the beach and city center was frequently highlighted as a major advantage.
Room Quality
8.45
General satisfaction with room quality, but some rooms were noted as small or dated.
Amenities
8.95
Good amenities mentioned, although some older features were noted.
Value for Money
8.95
Guests felt they received good value for their stay.
Food and Beverage
7.95
Breakfast was criticized by some, indicating a need for improvement.
Overall Experience
9.25
Overall satisfaction despite some issues highlighted in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:20

Property Description

Prime Location Near Promenade des Anglais: The Jay Hotel offers a prime location just 100 meters from the iconic Promenade des Anglais, making it a perfect choice for those wanting to explore the vibrant city of Nice.

Comfortable Accommodation with Modern Amenities: Each room at The Jay Hotel is equipped with satellite TV, free WiFi, and a private bathroom. For those looking for a longer stay, the apartments and studios feature convenient kitchenettes for added flexibility and comfort.

Convenient Facilities and Services: Guests at The Jay Hotel can take advantage of nearby laundry facilities and enjoy a delicious breakfast served on-site for an additional cost, ensuring a hassle-free and enjoyable stay in Nice.

Experience the best of Nice at The Jay Hotel - book your stay now for a memorable and comfortable experience.

Important information:

"the breakfast buffet is served on site with supplement cost."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1729 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 8.45
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 7.95
Overall Experience: 9.25
M
Mathias • extended_group • ch
9
Pros:

Sauber, freundlich, Lage

Cons:

Klein

2026-02-14 • via Nuitee
M
Marija • family_with_children • rs
8
Pros:

The location is excellent, friendly staff, necessities in the kitchen: microwave, kettle, plates, glasses, cutlery, the rooms are spacious. the elevator was working

Cons:

The windows are old and do not isolate noise, the mattresses are hollow.

2026-02-14 • via Nuitee
M
Marwan • family_with_children • ae
10
Pros:

Great staff

2026-02-13 • via Nuitee
O
OZGECAN • family_with_children • tr
8
2026-02-12 • via Nuitee
H
Helder • solo_traveller • fr
9
2026-02-12 • via Nuitee
A
Antonio • couple • it
10
Il migliore a Nizza
Pros:

Tutto perfetto

Cons:

Nulla

2026-02-12 • via Nuitee
V
Vincent • solo_traveller • es
8
Pros:

Super accueil. Alain est une personne très serviable et super professionnel.

2026-02-12 • via Nuitee
A
Antonio • couple • it
10
Perfetto per posizione e comfort
Pros:

Ormai sono cliente fisso di questa struttura e la consiglio a tutti

2026-02-12 • via Nuitee
G
Grażyna • couple • pl
10
Przejechaliśmy do Nicei "naładować baterie" bo u nas zima już mocno przesadza.
Pros:

Położenie obiektu, wszędzie blisko a mimo wszystko to spokojna dzielnica. Bardzo miła obsługa, Panie starają się żeby goście byli zadowoleni.

Cons:

To nie jest absolutnie krytyka tylko mała sugestia. Dwuosobowe stoliki do śniadania mogłyby być troszeczkę wyższe.

2026-02-11 • via Nuitee
P
Philippe • family_with_children • ch
9
Pros:

Chambres calmes. Personnel très chaleureux.
Emplacement ideal

2026-02-10 • via Nuitee
A
Agnieszka • family_with_children • pl
8
Zwiedzanie
Pros:

Lokalizacja, WiFi ok

2026-02-10 • via Nuitee
B
björn • couple • at
9
2026-02-10 • via Nuitee
O
Oskar • couple • fi
7
Pros:

Stort rum med skillt sovrum och vardagsrum.

Cons:

Badrummet var trångt. Dushen var dålig. Svårt att reglera vattentemperaturen och dushen hölls inte på plats utan gled ner.

2026-02-09 • via Nuitee
K
Keith • couple • us
9
Pros:

Great location. Josrphine was great at reception.

2026-02-09 • via Nuitee
K
Károly • couple • hu
9
2026-02-09 • via Nuitee
A
Alexandra • solo_traveller • de
7
2026-02-08 • via Nuitee
R
Ruxandra Narcisa • couple • ro
10
2026-01-31 • via Nuitee
D
Daumantas • couple • lt
8
A great stay in a little ''gem'' of a hotel in Nice!
Pros:

The location was great - super close to the beach and the old town, very easily reachable by public transport from the airport as well. The room was small, but had everything needed - comfortable bed, quite a spacious bathroom (and a bathroom had a window!). The breakfast was a star - no doubt, - fantastic selection of cheeses, as well as warm options such as scrambled eggs - truly very delicious. There was a coffee machine that I was quite skeptical about at first, but it tasted good as well. A really nice place :)

Cons:

The apartment by itself was clean, no doubt about it, but there was a stain in the bathroom that does not come off. It's fine, as I am sure it was probably tried to be cleaned many many times & it is just what it is (also I don't really mind), but it was there ant it was visible. And, sorry to mention, maybe it is just me, but the lady in the reception in the morning can come across as rude. Every sentence or question is met with an attitude of almost ''why are you talking to me'' or ''why would I know'' - makes one feel uncomfortable. The rest of the staff were fantastic though!

2026-01-30 • via Nuitee
I
Ilona • couple • pl
10
2026-01-29 • via Nuitee
G
Gislene • couple • es
9
Un excelente hotel boutique!
Pros:

Somos una pareja y nos hospedamos en una suite con balcón y cocina. La suite es muy bonita, confortable y amplia. La habitación es perfecta y está muy bien decorada.
La cocina está súper bien equipada. Todo impecable y muy limpio. El salón es grande y muy bonito. El balcón tiene buenas vistas.
El baño es pequeño y el inodoro está separado de la ducha. Son espacios reducidos, pero funcionan perfectamente.
El personal es muy amable, especialmente Alan, que fue siempre atento y cordial. En general, todo el personal del hotel es rápido en la atención y muy amable.
El hotel es pequeño y la recepción también es muy reducida, pero no hace falta nada más. El salón del desayuno es lindo y sorprende cómo, en un espacio pequeño, son tan eficientes ofreciendo un desayuno de gran calidad.
Me sorprendió muy positivamente la calidad del desayuno: hay diversos quesos de alta calidad, jamón serrano (tipo Parma), salames y otros embutidos, huevos, salchichas y más opciones.
El croissant ha sido el mejor que he comido en mi vida. Hay dulces deliciosos, yogur muy natural y zumos de buena calidad. Desayuno 10.
El punto más alto del hotel es la suite con cocina y balcón: un espacio muy bonito, amplio y funcional.
Otro gran punto fuerte es el desayuno de excelente calidad, con embutidos de primerísima categoría. También destacan la decoración del salón de desayuno y de la suite, y la amabilidad del personal.
Un gran plus del hotel es que dispone de una máquina de café de cortesía, con café, capuchino, descafeinado y chocolate caliente, disponible cuando quieras. Además, hay agua fría con y sin gas gratuita.
En resumen, me encantó todo y seguro que volvería.
Importante: está a un paso de la playa, a solo 10 minutos a pie de la estación de tren, y alrededor hay supermercados y todo lo que necesitas. Es la primera vez que me hospedo en un hotel boutique. Estoy acostumbrada con grandes redes. Me sorprendió mucho el desayuno! Mas que esperaba! Todo muy bien!
¡Una joya en Niza!

Cons:

Una sugerencia: pintar las paredes de los pasillos donde se encuentran los ascensores y cambiar la alfombra. Están muy desgastados. También sería recomendable sustituir la alfombra roja de la entrada del hotel por otra de mejor categoría, así como la alfombra de la recepción. Pintar las puertas de las habitaciones por fuera donde está el ascensor.
Estoy segura de que estos cambios revalorizarían mucho la decoración y aportarían un mayor nivel de elegancia al hotel.

2026-01-29 • via Nuitee