The Resident Kensington

Hotels
9.2 (1366 reviews)
25 Courtfield Gardens , London , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Charming atmosphere
Cons:
Poor cleanliness
Small rooms

Categories

Cleanliness
7.12
Reviews mentioned very poor cleanliness; significant issues with dirty rooms.
Service
10
Staff was mentioned as amazing and helpful multiple times.
Location
10
Excellent location with easy access to tube stations and nearby amenities.
Room Quality
8.62
Rooms are generally comfortable but reported small sizes and specific issues.
Amenities
9.12
Amenities were satisfactory, including a mini kitchen and thoughtful details.
Value for Money
9.62
Considered reasonable for the location and services offered.
Food and Beverage
9.12
Evening wine session was appreciated; no major complaints.
Overall Experience
10
Overall positive experience with willingness to return for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-21 03:26

Property Description

Convenient Location
The hotel is ideally situated just 300 metres from Earl's Court Underground Station, offering easy access to Heathrow Airport and other attractions.

Modern Amenities
Each room features air conditioning, a private bathroom with a power shower, and a compact kitchenette. Guests can enjoy free Wi-Fi, a flat-screen TV with on-demand movies, and tea/coffee making facilities.

Nearby Attractions
Located just half a mile from Earl's Court Exhibition Centre and a short walk from Museum Mile, the hotel is the perfect base for exploring the city. Elegant Knightsbridge, with its renowned shopping destinations, is also within easy reach.

Experience comfort and convenience at our hotel. Book your stay now!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Notice of your cancellation must be received by 11:00, the day before your arrival.

A baby cot can only be accommodated in the King Double or Twin, Superior Double, and Deluxe Double rooms. Please inform the property if any of the guests are children, so the rooms can be set accordingly.

Kindly note there are no disability accessible rooms, there is no step free access or access for motorised scooters or wheelchairs, which may not be suitable for guests with reduced mobility.

When booking 5 rooms or more, different policies and additional supplements will apply. The property will contact you after booking.

Please note that the card used for payment will be required at check-in. Failure to do so will require a new payment on arrival.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 1366 reviews
Cleanliness: 7.12
Service: 10
Location: 10
Room Quality: 8.62
Amenities: 9.12
Value for Money: 9.62
Food and Beverage: 9.12
Overall Experience: 10
C
christine
10
Pros:

Nearby shops/restaurants. Easy access to the tube a block away. Very quiet, private setting.

2025-10-04 via Nuitee
D
Dean partner
10
Pros:

Zero complaints

2025-09-30 via Nuitee
M
MAIA- MARI
8
Pros:

Perfect accommodation for my needs

2025-09-25 via Nuitee
V
V115BMamyt Couples
10
Convenient and comfortable Kensington hotel!
Pros:

Highly recommend this charming, comfortable hotel in a fantastic location! The staff were friendly and helpful. The tube stop is a block away. The room had thoughtful details.

2025-09-20 via Tripadvisor
S
Shaun solo_traveller au
7
As expected
Pros:

Great location

Cons:

Small room

2025-09-20 via Nuitee
D
Dreena solo_traveller ca
10
Great stay. Staff very helpful. Can’t get along without the fridge and microwave. Dishes and a kettle.
Pros:

The staff, the location, the mini kitchen is a must! The bed very comfortable. The bathroom had a large ledge for putting toiletries.

Cons:

Nothing.

2025-09-20 via Nuitee
B
Barbara solo_traveller us
4
Do not stay here!
Pros:

The Staff is amazing! They go above and beyond for the residents.

Cons:

The bed in room L17 needs to be thrown away! It creaked and squeaked every single time you moved and you could also hear every footstep from the room above.

2025-09-20 via Nuitee
B
Benjamin partner
8
Pros:

Nice botique hotel in a quiet area of Kensington. Close to Earls Court subway so very convienant.

2025-09-19 via Nuitee
L
Lisa
10
Comfortable and convenient location in London
Pros:

Cute boutique, hotel in residential type area. Wonderful for walking around and close to train station. Comfortable beds and a little more space than downtown London hotels. Staff was friendly andhelpful and we loved the evening glass of wine in the lobby.

2025-09-18 via Nuitee
J
Jesslyn family
8
Pros:

Kitchen but room was very small

2025-09-17 via Nuitee
M
Marc partner
10
Pros:

Rooms are a bit small but very confortable

2025-09-16 via Nuitee
J
Jeremy family
10
Pros:

Polite and helpful staff. Very quiet rooms. The beds were very comfortable. The shower....I still daydream about the shower. On-demand endless hot water and water pressure that will power-wash the dirt off of you. Glorious.
Would definitely stay again.

2025-09-16 via Nuitee
D
Dave couple nl
7
Pros:

Locatie, was een rustig hotel waardoor het in de nachten lekker stil was.

Cons:

De maat/grote van het bed en de kamer. Voor ons was het niet zo duidelijk dat de kamer en vooral het bed zo klein waren.

2025-09-15 via Nuitee
J
Jessica
10
Love the stay!
Pros:

The hotel is situated at a nice location. Beautiful building too. I also like the daily evening wine session from 6pm.

2025-09-14 via Nuitee
A
Angela extended_group us
9
2025-09-13 via Nuitee
couple tr
3
Hayal kırıklığı yarattı, kesinlikle tavsiye etmiyorum ve tekrar kalmam.
Pros:

Konumu iyiydi.

Cons:

Temizlik çok kötüydü, eğer temizlik sizin için hassas ise kalmayın. Çöpe attığımız çöpleri çıkarıp odanım içinde unutmuşlar bir baktık ki öylece çöpler yerde duruyor! Oda o kadar küçük ki büyük boy valiz açıldığında adım atacak yer kalmıyor. Bu fiyat aralığı için hizmet kalitesi kötüydü, çıkarken her şey yolunda mı diye bile sorulmadı, kendimizi nasıl atacağımızı bilemedik!

2025-09-10 via Nuitee
N
Nola family
10
Pros:

The staff and overall atmosphere

2025-09-09 via Nuitee
S
Steven partner
4
Pros:

Great area! The property itself seemed quite old. Our toilet clogged itself every day we stayed. There was some sort of electrical box just outside our room that emitted a very high pitched whirling sound that was relentless. They said they fixed it, but the sound persisted and was even louder after. I can still hear the ringing in my ears. Got zero sleep even with ear plugs. Not restful

2025-09-09 via Nuitee
Y
Yat Ming family_with_children hk
7
Good location, clean and comfy room but the room setting is big problem.
Pros:

The room in general was clean and the bed was comfortable. The location was convenient. Staff was in general friendly and helpful.

Cons:

The set up of the room was just awful. The working desk is right at the door of the toilet so if a person sits there to work or something, you can't get into the toilet. Also it doesn't feel good to work sitting just outside of the toilet.

Besides that little table outside of the toilet, there are no other places to sit if you got food from outside or ordered room service, which one feels a bit disgusting and two the table is very small so there isn't even enough space to put your food on the table.

Minor problem is that the bath tub didn't feel very clean to use, but I think it's just because it's old with quite a few in black spots.

Overall it wasn't a bad stay but that set up just far outweighs the good, and makes it not worth the price.

2025-09-07 via Nuitee
M
Markus couple ch
8
Für einen Weekend Trip kann man das Hotel sehr gut weiter empfehlen
Pros:

Die Lage des Hotel‘s war ausgezeichnet

Cons:

Zimmer sind klein

2025-09-07 via Nuitee