Children allowed
Pets allowed

Facilities

Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Poor service
Issues with amenities

Categories

Cleanliness
7.95
There were mentions of dirty facilities, such as a dirty shower drain.
Service
7.45
Several complaints about staff being unhelpful and poorly trained.
Location
9.45
Multiple reviews praised the location for its convenience.
Room Quality
8.45
Guests mentioned the room was nice but had issues like a bathroom door not functioning properly.
Amenities
8.45
There were positive comments about the pool and clean rooms.
Value for Money
7.95
Concerns raised about the price in relation to services received.
Food and Beverage
7.45
Complaints about breakfast not meeting expectations.
Overall Experience
8.45
Despite some negative aspects, the overall experience had positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:07

Property Description

Luxurious Accommodations
The Sheraton Downtown Denver Hotel offers comfortable guest rooms with amenities like cable TV, in-room movies, and a spacious work desk with WiFi access.

Convenient Business Facilities
With a modern business center in the lobby equipped with computer workstations and a gym featuring top-notch equipment, guests can easily stay productive during their stay.

Dining Options and Nearby Attractions
Enjoy the convenience of on-site dining at the 16th Street Commons Coffee Bar and Yard House, or explore nearby attractions like the Colorado Convention Center and Pepsi Center.

Experience the perfect blend of comfort and convenience at the Sheraton Downtown Denver Hotel. Book your stay now for a memorable experience.

Important information:

Please note: This property will accommodate dogs up to 40 lbs. and offers Sheraton Sweet Sleeper Dog Beds and bowls for water. Pets are not allowed in restaurant or pool areas.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DEN

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 49 per day.

Location

Guest Reviews

8.2
Based on 378 reviews
Cleanliness: 7.95
Service: 7.45
Location: 9.45
Room Quality: 8.45
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 7.45
Overall Experience: 8.45
I
Irvin • couple • us
10
2026-03-23 • via Nuitee
K
kylietot • Family • Canberra, Australian Capital Territory
2
Denver disaster
Pros:

We flew into Denver via Las Vegas through Southwest airlines. We had come from Australia to watch a basketball game. When we got to the desk we provided our package confirmation number, only to be told they could not find our reservation. The night manger then suggest we ring southwest. I asked to borrow the hotel phone, only to be told they didn’t have one. An hour after to trying to get onto southwest and continually showing reception our confirmation number we were forced to book another room at a cost of over $500. This made us late to our Denver basketball game, but what were we to do? Take our luggage to the stadium?? We were in another country, no where to stay and frankly no assistance on the Sheratons side! I would not recommend this company to anyone. Such a disappointment.

2026-03-20 • via Tripadvisor
R
Radha Manoj • solo_traveller • us
10
2026-03-19 • via Nuitee
L
Liu • extended_group • us
6
Pros:

All the staff were very good except for one person, who was impatient, frowned throughout the 2mins interaction, and behaved unprofessionally, which created a tense atmosphere. I then turned to another staff member, who was very kind and helped me resolve the issue.

Cons:

The TV was off before I went to bed, but it suddenly started playing sound at 4 a.m., which was very annoying.

2026-03-19 • via Nuitee
Y
Y1704RZkatiem • Family
10
The lounge is great
Pros:

We have loved our experience at the Sheraton. In the lounge, Cody Gocio is exceptional. He’s friendly, social, knowledgeable, and professional. We really enjoyed talking to him and we definitely felt valued as customers. We’ve had excellent experiences with every employee here, but he is definitely a stand out.

2026-03-18 • via Tripadvisor
K
klknut • Business
2
Have a reservation? Don’t count on it.
Pros:

An important part of planning travel is reserving a place to stay AND it being there when you arrive. I reserved a hotel room in the Sheraton Denver Downtown Hotel over 3 months prior to my trip. I had an early flight out in the morning, however, at 7PM the night before I was to leave, I received an “Dear Valued Customer” email (not valued enough to actually use my name). They canceled my reservation because they were “unexpectedly overcommitted”. Unexpected, really? “Where did all these people come from?” I am reminded of words from the great sage, Jerry Seinfeld, “See, you know how to take the reservation; you don't know how to HOLD the reservation. And that's the most important part of the reservation—the holding. Anybody can take them!". If you reserve a room with this hotel, you cannot be certain it will be there when you arrive.

2026-03-18 • via Tripadvisor
L
lorraine • solo_traveller • us
10
The hotel is a Great conference location and Good value and Very comfortable.
Pros:

Great quality, great staff, good food. Clean and comfortable.

Cons:

Airport transportation is expensive and Denver international is a lot of steps to navigate

2026-03-15 • via Nuitee
D
Daniel • solo_traveller • cl
10
2026-03-08 • via Nuitee
O
O8283LCmicheller • Business
10
Wonderful front desk asst manager
Pros:

Isaiah, the assistant front desk manager is wonderful. He is personable and helpful. Someone like this can make your stay better.

2026-02-24 • via Tripadvisor
B
Barb • couple • ca
9
Great place to stay in Downtown Denver
Pros:

This is a well set up hotel with all the amenities.. restaurant, bar, lounge, vehicle valet and parking garage. They even supplied humidifiers for the rooms to off set the dry Denver air! That was a huge bonus for me!
The beds were very comfortable and that also is a big bonus!
The staff was very welcoming and helpful in catering to your needs!
The location was very convenient for doing anything downtown. Great place to stay!

Cons:

The place was very busy which made it very noisy in the main social areas.

2026-02-23 • via Nuitee
H
heidiwD9754KF • Couples
4
Not worth the money….
Pros:

We planned a weekend away to Denver for a play. Picked Sheraton due to reputation. We were disappointed. Check in was easy once I located the correct door. Nice gentlemen at the desk who added at the end, you have a $32 charge for xyz. But no i formation on getting the drinks, gift bag,dessert bar, etc. of you offer a gift bag, leave it in the room or hand it to people at check in. No gift bag. Dessert bar was apparently at night, most people are out at night, conveniently! Let’s just say for the extra $32 charge we did get a coffee and a mocha and muffin at checkout.

Now the room, for over 230$ I would expect a room with a good bed. I could feel the springs all night. The shower shot water on the ceiling! When was the last time housekeeping turned the water on? The wall paper was falling off the wall on the dark hallway outside our room.

If I pay that kind of money to sleep, I shouldn’t have to pay 60+ $ to park in an underground garage???
Needless to say, would not recommend.

2026-02-10 • via Tripadvisor
S
Sydney • couple • us
10
2026-02-09 • via Nuitee
M
Manuel • family_with_children • mx
7
Pésimo servicio para check in
Cons:

Una persona del front desk para el check in fue demasiado grosero. Me dio un cuarto qué no fue por el que pagué y tuve que regresar, me señaló que el no sabía cuál había pagado y me dijo enséñame la reservacion y me dio el cuarto de mala gana

2026-01-27 • via Nuitee
M
Matthew • extended_group • us
5
Not very good for the price of a single room
Pros:

The view

Cons:

The bathroom door isn’t an actual door and doesn’t close all the way in a room for 4 people. The “free breakfast” that was included with our room for 4 people was just voucher for 2 people.

2026-01-21 • via Nuitee
G
gabriela • couple • us
10
2026-01-19 • via Nuitee
M
Matthew • family_with_children • us
10
ENJOYABLE
Pros:

EVERTHING WAS PERFECT! LOCATION, PRICE ,THE FACILITY

Cons:

NO COMPLAINTS

2026-01-19 • via Nuitee
P
Paige • couple • us
10
2026-01-17 • via Nuitee
L
Linda • solo_traveller • us
10
Perfect getaway
Pros:

The food was good. I attended Zahi Hawass lecture. Very nice space for the talk. Two large screens were perfect!

Cons:

I couldn’t enter the hotel because I didn’t have a key yet. I waited until people left the building before I could check in.

2026-01-15 • via Nuitee
K
Kyndal • extended_group • us
9
2026-01-07 • via Nuitee
M
Mitchell • couple • us
7
Overall positive.
Pros:

Location

Cons:

Parking garage was confusing.

2026-01-03 • via Nuitee