Children allowed
Pets allowed

Facilities

Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Poor service
Issues with amenities

Categories

Cleanliness
7.95
There were mentions of dirty facilities, such as a dirty shower drain.
Service
7.45
Several complaints about staff being unhelpful and poorly trained.
Location
9.45
Multiple reviews praised the location for its convenience.
Room Quality
8.45
Guests mentioned the room was nice but had issues like a bathroom door not functioning properly.
Amenities
8.45
There were positive comments about the pool and clean rooms.
Value for Money
7.95
Concerns raised about the price in relation to services received.
Food and Beverage
7.45
Complaints about breakfast not meeting expectations.
Overall Experience
8.45
Despite some negative aspects, the overall experience had positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:07

Property Description

Luxurious Accommodations
The Sheraton Downtown Denver Hotel offers comfortable guest rooms with amenities like cable TV, in-room movies, and a spacious work desk with WiFi access.

Convenient Business Facilities
With a modern business center in the lobby equipped with computer workstations and a gym featuring top-notch equipment, guests can easily stay productive during their stay.

Dining Options and Nearby Attractions
Enjoy the convenience of on-site dining at the 16th Street Commons Coffee Bar and Yard House, or explore nearby attractions like the Colorado Convention Center and Pepsi Center.

Experience the perfect blend of comfort and convenience at the Sheraton Downtown Denver Hotel. Book your stay now for a memorable experience.

Important information:

Please note: This property will accommodate dogs up to 40 lbs. and offers Sheraton Sweet Sleeper Dog Beds and bowls for water. Pets are not allowed in restaurant or pool areas.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DEN

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 49 per day.

Location

Guest Reviews

8.2
Based on 391 reviews
Cleanliness: 7.95
Service: 7.45
Location: 9.45
Room Quality: 8.45
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 7.45
Overall Experience: 8.45
H
Hannah • couple • us
10
2026-06-01 • via Nuitee
A
Ariana • solo_traveller • us
8
Pros:

The room was very spacious and the facilities was clean. The location was convenient and check in was super quick! Room service was quick and convenient on our busy schedule as well. :)

Cons:

The bathroom door is like a barn door style, slide door. It had a large gap in it and so if you are on either side of the bathroom door you can see everything in the bathroom.

I can sleep through just about anything but if you're a light sleeper you may need to get a higher level floor. One level two we could hear just about everything going on in the street. Again, not an issue for me as I slept through it all, but something to consider.

2026-06-01 • via Nuitee
C
Christain • couple • us
7
Expensive
Pros:

Restaurants

Cons:

The price and could not confirm early check in

2026-06-01 • via Nuitee
K
kcwtravelss • Business
10
Sheraton Downton Denver
Pros:

Great location, surrounded by a large variety of restaurants and retail stores and Regal cinema. One of the best hotel gyms, lots of equipment and Peloton

2026-05-29 • via Tripadvisor
A
ajrenca • Friends getaway • San Jose, California
10
Terrific hotel in downtown Denver
Pros:

My husband and I were traveling with friends on a guided tour which had us booked at this hotel for 1 night. This hotel is located at a very convenient location - it was within walking distance of many restaurants and museums. It was very easy to catch the free 16th Street bus. Rooms were very spacious and the beds were comfortable. There was small fridge in the room but no microwave. Great toiletries and lots of outlets in the room.

2026-05-28 • via Tripadvisor
S
SupS21 • Business
10
A trip to attend a medical conference
Pros:

The hotel room is nice and roomy. Service is wonderful. The manager helps me when I have problems. The heater was good when the weather betrayed what google had predicted and I had not bring any cold weather garment with me. The conference venue is big and there are many satellite rooms.

2026-05-26 • via Tripadvisor
M
MelanieO444 • Business • Waikato Region, North Island
8
Mixed feelings. Very good experience in some places, and also somewhat bad in others
Pros:

I went to checkin and they had overbooked their hotel. They sent me to another hotel for one night. I had never experienced that before and it was definitely disappointing. But at least I got to checkin early the next morning before my meetings started so it was good. The shower was slightly wonky and one of the towel hooks kept breaking. I did call their maintenance team to fix these problems but both problems persisted anyway so I just lived with it.

Nonetheless Sherotan have very good staff, for example a great front desk staff, Sahil, who was really good. They did give me lounge access for the rest of my stay, which was nice.

The food is fantastic. Also, I needed a microwave and they brought one to my room. It was a mixed experience, really. When it was good, it was truly 10/10. But being sent away on the night I landed, and having things breaking in the room was not a 5 star experience.

2026-05-21 • via Tripadvisor
7
744DaveK • Business • Alexandria, Virginia
2
Turn Down Stupid Music In The Gym
Pros:

Hotel is good location. The fitness center is nice but has the loudest most obnoxious music. Everyone tried to wear noise canceling headphones but you can steal hear it.

I kindly asked the front desk to turn it off or down. They turned it down to a perfect volume but then two days later it’s back and very annoying. I asked again multiple times and they still have not permanently lowered the volume of the terrible / annoying music.

2026-05-18 • via Tripadvisor
N
Nelson • family_with_children • us
10
2026-05-09 • via Nuitee
S
Stefanie • couple • us
7
Okay stay
Cons:

The daily amenity fee, the extra charge for room serve delivery to take advantage of the amenity fee and the fact that the food delivered via room service comes in cardboard to-go boxes and with bamboo cutlery was what I did not like. The latter in particular was not a good experience in a noble hotel like Sheraton.

2026-05-05 • via Nuitee
O
OM38655 • Business
10
Would recommend
Pros:

Stayed several nights while attending a conference at the convention center. We were upgraded to a suite. Room was spacious and clean. Very nice workout center. The breakfast in the club lounge was good, but did not change during our stay. It was convenient having Yard House connected to the hotel, as it was snowing once we arrived. Easy to jump on the 16th St. free bus to Rockies (got off at Blake) and Nuggets game (got off at Wynkoop).

2026-04-24 • via Tripadvisor
M
Maria • extended_group • us
10
Very relaxed.
Pros:

The hotel was clean and beautiful. The bed was super comfortable .

2026-04-22 • via Nuitee
S
srlanduyt • Business
10
Great hotel, even better staff!
Pros:

Great location and atmosphere. Hotel hosted fun events and had beautiful facilities. Cody was incredible to us! We had so much fun doing his activities and going to the events he had planned.

2026-04-13 • via Tripadvisor
A
Ani • solo_traveller • ie
8
2026-04-13 • via Nuitee
N
natashanO1568LR • Business
10
Cody G was amazing!
Pros:

Cody G is the best!! We can't wait to come back here. Best customer service we've experienced in awhile :)

2026-04-08 • via Tripadvisor
I
Irvin • couple • us
10
2026-03-23 • via Nuitee
K
kylietot • Family • Canberra, Australian Capital Territory
2
Denver disaster
Pros:

We flew into Denver via Las Vegas through Southwest airlines. We had come from Australia to watch a basketball game. When we got to the desk we provided our package confirmation number, only to be told they could not find our reservation. The night manger then suggest we ring southwest. I asked to borrow the hotel phone, only to be told they didn’t have one. An hour after to trying to get onto southwest and continually showing reception our confirmation number we were forced to book another room at a cost of over $500. This made us late to our Denver basketball game, but what were we to do? Take our luggage to the stadium?? We were in another country, no where to stay and frankly no assistance on the Sheratons side! I would not recommend this company to anyone. Such a disappointment.

2026-03-20 • via Tripadvisor
L
Liu • extended_group • us
6
Pros:

All the staff were very good except for one person, who was impatient, frowned throughout the 2mins interaction, and behaved unprofessionally, which created a tense atmosphere. I then turned to another staff member, who was very kind and helped me resolve the issue.

Cons:

The TV was off before I went to bed, but it suddenly started playing sound at 4 a.m., which was very annoying.

2026-03-19 • via Nuitee
R
Radha Manoj • solo_traveller • us
10
2026-03-19 • via Nuitee
Y
Y1704RZkatiem • Family
10
The lounge is great
Pros:

We have loved our experience at the Sheraton. In the lounge, Cody Gocio is exceptional. He’s friendly, social, knowledgeable, and professional. We really enjoyed talking to him and we definitely felt valued as customers. We’ve had excellent experiences with every employee here, but he is definitely a stand out.

2026-03-18 • via Tripadvisor