Quality Inn & Suites Garden Of The Gods

Belle situation, proche des sites GoG et Pikes Peak. Restos et station service à proximité.
Grand parking
Motel classique, propre, confortable bon petit dej
Café toute la journée

Central location, seemed pretty clean. Morning desk person friendly.

Breakfast was very good. The wait staff was exceptional, the pool was very clean for being an outside pool

I love the facilities and how the location is easy to access

Not a trip i live in Colorado springs just wanted some place close to work and i found it the best i literally got my deposit back the next day after checking out

I loved how big the suite was. The staff was very nice

I was awakened in the middle of the night because I was being bitten. When I went to the front desk to report that I believed there were bed bugs in my room, I expected concern and assistance. Instead, the front desk employee told me to "take it down a notch" and said she would "resolve the issue" by canceling my reservation. (She identified herself as Samantha) She told me, "leave a review if you don't like it."
I had a prepaid reservation through Monday, no car, and it was the middle of the night in a city I had only been in for one day. She deactivated my room key and told me there was nothing she could do, leaving me to find another hotel in the middle of the night.
As a result, I had to pay for multiple Uber rides and visit three different hotels before finally finding one with a vacancy. My body was covered in bites, (I have pictures and video) I was exhausted, and I ended up spending even more money because of how this situation was handled.
What disappointed me most was not just the condition of the room, but the complete lack of empathy and professionalism. Rather than trying to help a paying guest in a difficult situation, the employee focused on my tone instead of the reason I was upset. I also recorded our conversation and have video documentation of what occurred.
This is the worst hotel experience I've ever had. Between the condition of the room, the way I was treated, and being forced out in the middle of the night, I cannot recommend staying here. I will be pursuing this matter beyond this review.
I will be filling with the local health department and pressing any legal actions accordingly. This is the most unprofessional establishment I've ever been in.
I had to throw all my clothes away and shoes and my bag I came with. I had to buy all new clothes socks and underwear as to not risk contamination at my home. I had just bought new clothes too I had to dispose of that too.I just it bought out here and not even worn. Extremely upset and humiliated. I generally don't leave negative remarks, but this needs to be heard.
The breakfast is garbage and no one will tend to your room if there is an issue. They would rather throw you out than to resolve any issues

Beautiful reggie and anna were awesome to help us.