Holiday Inn Express St. Albans by IHG

Hotels
•
Holiday Inn Express
8 (433 reviews)
813 Fairfax Road , Saint Albans , us
+1 802-524-3300

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Friendly staff
Comfortable beds
Great breakfast variety
Cons:
Inconsistent cleaning
Location not ideal
Limited breakfast options

Categories

Cleanliness
7.39
Cleaning was okay all in all, but the area has bugs and some managed to enter the facility.
Service
8.36
Staff was friendly and helpful, addressing concerns promptly.
Location
7.4
Location is not prime; it's in the middle of nowhere.
Room Quality
8.35
Room size was good and beds were comfortable.
Amenities
8.38
Facilities included pool and gym, which looked spacious and nice.
Value for Money
8.34
Good VFM despite location; as the hotel is newly renovated.
Food and Beverage
7.89
Breakfast had a good variety, but some items were inconsistent.
Overall Experience
7.86
Overall a pleasant stay with great staff and good amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:05

Property Description

Convenient Location
Situated just 2 miles from the St. Albans Historical Museum, La Quinta Inn & Suites St. Albans offers a prime location for exploring the area. Guests can easily access nearby attractions and dining options.

Comfortable Accommodations
Each guest room at the hotel features modern amenities such as a flat-screen cable TV, microwave, mini-refrigerator, and coffee maker. The well-furnished rooms ensure a comfortable stay for all guests, with added conveniences like coffee-making facilities.

On-Site Facilities
Enjoy a hassle-free stay with 24-hour reception, laundry facilities, and a fitness center available at St. Albans La Quinta Inn & Suites. Whether you need assistance or want to keep up with your workout routine, the hotel has you covered.

Book your stay at La Quinta Inn & Suites St. Albans now for a convenient and comfortable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Service Animals - ADA-defined service animals are welcome free of charge. Pets Allowed - 2 pets max. Cats only. 75lbs or less per pet. Fees - Nonrefundable 25 USD nightly for up to 2 pets. Max 75 USD per stay. Contact hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BTV

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 433 reviews
Cleanliness: 7.39
Service: 8.36
Location: 7.4
Room Quality: 8.35
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 7.86
K
Katherine • couple • us
8
Nice spot comfy too short breakfast
Pros:

Location off highway was super convenient

Cons:

Breakfast ended at 9:30 and by 9:15 there was no bacon and she was removing other choices.
Not all people are up early after long travel days.

2026-09-02 • via Nuitee
P
Pamela • couple • us
9
2026-09-01 • via Nuitee
S
Stone • solo_traveller • us
10
Pros:

Great stay

Cons:

Ice machine was difficult

2026-08-25 • via Nuitee
L
Luz • extended_group • pr
10
2026-08-17 • via Nuitee
M
marius • family_with_children • ro
9
2026-08-11 • via Nuitee
T
Tim • family_with_children • nl
7
Cons:

Breakfast was very limited. No drinks like OJ (out of order).

2026-08-09 • via Nuitee
S
Stephanie • solo_traveller • us
10
Pros:

They pay attention to small details. I just really appreciated them having small bags of ice in freezer at front desk. Everything was so clean. The breakfast was perfect. The staff was so kind and helpful. It was totally sincere, they genuinely want you to have a great experience!!!

Cons:

Parking was all the way around back of building.

2026-08-03 • via Nuitee
P
Paul • couple • us
10
2026-07-15 • via Nuitee
D
David • couple • us
10
Emergency trip for a passport became a fun minivaction. The hotel was one reason it was so stress-free!
2026-07-14 • via Nuitee
M
Mato • couple • us
3
Would not sstay there again
Pros:

location

Cons:

Lumpy mattress. Terrible pillows. The room was either hot and stuffy, or freezing. The a/c unit sounded like a jet engine. Breakfast was mediocre.

2026-07-11 • via Nuitee
S
samantha • family_with_children • us
4
Cons:

The Wi-Fi was down the entire time of my stay. The phone was not working in my room. Olivia from the front desk was very rude. The couple times I’ve had to go down to speak with them. Alligator goes down every so often due to an oil leak so being on the third floor with a toddler wasn’t pleasant. Terry from housekeeping was great and very helpful. The breakfast was okay. Could definitely had more healthy options.

2026-07-08 • via Nuitee
B
Brant • solo_traveller • us
9
It was okay, but a little pricey for 8 hour stay.
Pros:

There wasn't room for me. Two girls softball teams occupied the whole place.

Cons:

Was it necessary for the front desk person to fold laundry? I had to wait a little while until he showed up. I didn't get my written receipt either.

2026-06-25 • via Nuitee
D
Daniel • family_with_children • us
7
2026-06-17 • via Nuitee
U
USHA • couple • us
10
I enjoyed my stay here.
Pros:

I have been to many places recently but the breakfast here is exceptional. I really loved the woman who was single handedly maintaining the breakfast area there. She is a superwomen! Rarely I get to see talent like that. Hope the management sees her efforts. The potatoes are the most crunchy, tasty and aesthetically pleasing one I ever had in my entire hotel life experience. I love hot oats in the morning and fruits. The best breakfast by far! I also like the housekeepers who kept my room so impeccably clean and I knew the moment I saw the bow tie on my TP that I needed to tip them :).

Cons:

Little pricy.

2026-06-15 • via Nuitee
D
Dominique • solo_traveller • us
2
2026-06-14 • via Nuitee
M
Melanie • solo_traveller • us
10
Pros:

It was perfect! Clean and comfortable room. Inviting lobby.

2026-06-12 • via Nuitee
T
Troy • couple • us
3
Cons:

No hot water no soap

2026-06-11 • via Nuitee
C
Charles • couple • us
5
A lot of unrealized potential.
Pros:

The breakfast was okay and the property was clean.

Cons:

The water was shut off one day for maintenance and two days later we all got to take cold showers because the hot water heater was off.

2026-06-06 • via Nuitee
C
Cauline • solo_traveller • us
8
Pros:

Location,clean and comfortable good breakfast

Cons:

Everything was nice

2026-06-05 • via Nuitee
C
Cynthia • extended_group • us
10
Pros:

Breakfast was gross

Cons:

Breakfast

2026-05-25 • via Nuitee