Holiday Inn Express St. Albans by IHG

Hotels
•
Holiday Inn Express
7.6 (308 reviews)
813 Fairfax Road , Saint Albans , US
+1 802-524-3300

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Good breakfast options (often praised)
Clean rooms and comfortable beds
Convenient location (off highway / good for Vermont)
Helpful and kind staff (frequent mentions)
24/7 hot drinks / decent coffee in lobby
Strong water pressure
Cons:
Noisy AC or external traffic noise disrupting sleep
Breakfast items ran out / limited offerings (no OJ, pastries gone)
Broken pancake maker / ice machine issues
No in-room coffee makers in some rooms
Intermittent Wi‑Fi and phone outages
Lumpy mattresses or poor pillows
Perceived high cost / poor value for some stays

Categories

Cleanliness
8.5
Multiple guests repeatedly describe the property as very clean; rooms and beds noted as clean and well maintained.
Service
8.1
Staff frequently described as helpful, kind and attentive, though one report of a rude front-desk agent indicates some inconsistency.
Location
8.5
Several mentions of convenient location (off highway, good for Vermont visits) and available parking, though parking is sometimes at the rear of the building.
Room Quality
7.3
Beds and water pressure often praised, but several guests reported noisy AC/traffic, poor window sealing, lumpy mattress or bad pillows and inconsistent temperature control.
Amenities
6.5
Breakfast lounge and lounge improvements noted; however issues include broken pancake maker, limited in-room coffee options, ice machine problems, intermittent Wi‑Fi and phone outages.
Value for Money
6
Multiple guests felt the nightly cost was high or the stay was pricey for short stays; breakfast quality varied, contributing to perceptions of poor value.
Food and Beverage
8.2
Breakfast is frequently praised (good variety, protein options, 24/7 hot drinks noted), though shortages (no OJ, bacon running out), limited pastries and broken equipment were recurring negatives.
Overall Experience
7.7
Overall generally positive remarks about cleanliness, breakfast and location balanced against sleep disruption, noisy AC, and occasional service/amenity failures, yielding a mixed-to-positive overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Convenient Location
Situated just 2 miles from the St. Albans Historical Museum, La Quinta Inn & Suites St. Albans offers a prime location for exploring the area. Guests can easily access nearby attractions and dining options.

Comfortable Accommodations
Each guest room at the hotel features modern amenities such as a flat-screen cable TV, microwave, mini-refrigerator, and coffee maker. The well-furnished rooms ensure a comfortable stay for all guests, with added conveniences like coffee-making facilities.

On-Site Facilities
Enjoy a hassle-free stay with 24-hour reception, laundry facilities, and a fitness center available at St. Albans La Quinta Inn & Suites. Whether you need assistance or want to keep up with your workout routine, the hotel has you covered.

Book your stay at La Quinta Inn & Suites St. Albans now for a convenient and comfortable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Service Animals - ADA-defined service animals are welcome free of charge. Pets Allowed - 2 pets max. Cats only. 75lbs or less per pet. Fees - Nonrefundable 25 USD nightly for up to 2 pets. Max 75 USD per stay. Contact hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BTV

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.6
Based on 308 reviews
Cleanliness: 8.5
Service: 8.1
Location: 8.5
Room Quality: 7.3
Amenities: 6.5
Value for Money: 6
Food and Beverage: 8.2
Overall Experience: 7.7
R
Rodríguez • family_with_children • us
10
2026-11-04 • via Nuitee
G
Gayle • solo_traveller • us
8
2026-10-29 • via Nuitee
P
Pike • family_with_children • us
9
2026-10-27 • via Nuitee
S
Simmons • family_with_children • us
10
2026-10-22 • via Nuitee
P
Price • solo_traveller • us
7
Repeat customer
Pros:

The breakfast and lounge area was greatly improved. Breakfast had good options. I loved the to go bags. It was great to take a snack for later because I can't eat a lot in the morning. The air temperature in the room was easy to control.

Cons:

The AC unit shuts off and turns on all night keeping me awake.
The pancake maker didn't work most of the time.
The cost per night was way too much.

2026-10-07 • via Nuitee
E
Edna • solo_traveller • nz
9
Highly recommended
Pros:

Breakfast is nice. Hot drinks available 24/7. Option for 4 people to share a room. Parking available.

Cons:

Nothing

2026-10-07 • via Nuitee
A
Axel • extended_group • us
10
2026-09-19 • via Nuitee
J
Julie • couple • us
10
Overall, it was very clean and comfortale.
Pros:

The breakfast was very good. There were plenty of choices, and I liked that there was a high-protein type of yogurt in addition to the regular kind.
We had been emptying our house and were exhausted. We slept very well on the king-size bed.

Cons:

There could have been a wider variety of pastries.

2026-09-17 • via Nuitee
K
Kenneth • couple • us
10
Excellent location with great service.
Pros:

Great location for our visit to Vermont. The suite was very comfortable and the breakfast was great. Staff very helpful.

Cons:

Nothing to suggest.

2026-09-14 • via Nuitee
S
Sharon • couple • us
6
Mediocre
Pros:

Coffe machine made a decent cup of coffee

Cons:

No orange juice available at breakfast. Breakfast items disappeared quickly and staff were slow to replace. No option to make coffee in my room

2026-09-08 • via Nuitee
A
Amanda-J • solo_traveller • qa
6
Very poor sleep due to external noise all night!
Pros:

Staff extremely helpful, place very clean

Cons:

The room was over the outdoor seating area and the noise from underneath my room and the motorway traffic kept me awake all night. I arrived late at night and so changing my room was not an option. I slept in a room at the back of the hotel the night before (on a separate booking) and there was very little noise at all. The windows in the room over the reception need to be sealed properly to exclude this external noise. Very poor sleep and had a long drive the next day :(

2026-09-08 • via Nuitee
A
Angela • solo_traveller • us
8
Pros:

Beds were comfortable. Room was clean. Water pressure was great.

Cons:

No coffee maker in the room

2026-09-07 • via Nuitee
K
Katherine • couple • us
8
Nice spot comfy too short breakfast
Pros:

Location off highway was super convenient

Cons:

Breakfast ended at 9:30 and by 9:15 there was no bacon and she was removing other choices.
Not all people are up early after long travel days.

2026-09-02 • via Nuitee
P
Pamela • couple • us
9
2026-09-01 • via Nuitee
S
Stone • solo_traveller • us
10
Pros:

Great stay

Cons:

Ice machine was difficult

2026-08-25 • via Nuitee
L
Luz • extended_group • pr
10
2026-08-17 • via Nuitee
M
marius • family_with_children • ro
9
2026-08-11 • via Nuitee
T
Tim • family_with_children • nl
7
Cons:

Breakfast was very limited. No drinks like OJ (out of order).

2026-08-09 • via Nuitee
S
Stephanie • solo_traveller • us
10
Pros:

They pay attention to small details. I just really appreciated them having small bags of ice in freezer at front desk. Everything was so clean. The breakfast was perfect. The staff was so kind and helpful. It was totally sincere, they genuinely want you to have a great experience!!!

Cons:

Parking was all the way around back of building.

2026-08-03 • via Nuitee
P
Paul • couple • us
10
2026-07-15 • via Nuitee