Best Western Plus Pioneer Park Inn

Hotels
•
Best Western Plus
7.5 (327 reviews)
1908 Chena Landing Loop , Fairbanks , US
+1 907-479-8080

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Quiet location
Clean rooms and public areas
Convenient location for airport and sightseeing
Comfortable, spacious rooms with fridge & microwave
Friendly/helpful staff in many instances
Good/excellent breakfast and lobby food options
Cons:
Pool advertised but out of service
Check-in problems and staff inexperience; billing/refund/invoice issues
Maintenance problems (broken bathtub drain, noisy AC, washing machines out of service)
Unreturned calls about lost items and inconsistent follow-up

Categories

Cleanliness
8.2
Multiple guests noted the building and rooms were clean and comfortable, though a few cited isolated cleanliness/maintenance lapses (found an empty bottle under a shower control, requests to 'keep the place clean').
Service
6.5
Mixed service: several reviews praise friendly/helpful reception staff, but there are significant complaints about slow or inexperienced front desk, unreturned calls about a lost Kindle, no manager available, and refusal/problems with invoices and refunds.
Location
8.8
Frequently praised for a convenient Fairbanks location, easy access to the airport and sightseeing, and a quiet neighborhood; only minor note that some guests couldn't walk to nearby restaurants.
Room Quality
7.6
Many guests reported spacious, comfortable rooms with large refrigerators and microwaves; a number of issues noted as well (broken bathtub drain, noisy AC, a few uncomfortable beds).
Amenities
7.2
Breakfast offerings and in-lobby purchase options were highlighted positively, but key amenities had failures for multiple guests (pool advertised but out of service, washing machines out of service, no airport shuttle as expected).
Value for Money
6.9
Some guests felt value was reduced by booking/charging problems (higher quoted rates at check-in, being charged despite reservation issues) and by unavailable advertised amenities.
Food and Beverage
8.8
Breakfast received consistent praise — described as excellent with many selections — and in-lobby snack/food options noted positively.
Overall Experience
6
Overall mixed: several guests had very positive stays (clean, quiet, comfortable, good breakfast), but recurring service failures, maintenance issues, and unavailable amenities significantly detracted for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Convenient Location
Situated in Fairbanks, just a short 5-minute drive from the University of Alaska Fairbanks, the Best Western Plus Pioneer Park Inn offers a prime location for both leisure and business travelers.

Comfortable Accommodations
Each plush room at the hotel features a flat-screen cable TV, a seating area with a work desk, a small fridge, and free Wi-Fi, ensuring a comfortable and relaxing stay for guests.

Complimentary Amenities
Start your day right with a delicious daily breakfast including scrambled eggs, sausage, bagels, and toast. Additionally, take advantage of the on-site business center and 24-hour reception for all your needs.

Book now for a delightful stay at the Best Western Plus Pioneer Park Inn in Fairbanks!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FAI

Location

Guest Reviews

7.5
Based on 327 reviews
Cleanliness: 8.2
Service: 6.5
Location: 8.8
Room Quality: 7.6
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 8.8
Overall Experience: 6
A
Amanda • family_with_children • us
8
Pros:

Pretty well insulated. Not a lot of outside noise, even in the hallways.

Cons:

They upgraded some things and not other things. Understandable just my opinion

2026-10-28 • via Nuitee
T
Tori • couple • us
8
Comfortable and quiet.
Pros:

I appreciated the location after a LONG drive from the Valley. The entire building in side and out was clean which made out whole stay comfortable.

Cons:

We specifically chose this hotel because of the pool which was out of service.

2026-10-22 • via Nuitee
K
Kathryn • couple • us
10
Great hotel with very helpful staff.
Pros:

Great location in Fairbanks. Rooms were very comfortable with a large refrigerator and microwave. Included breakfast was excellent

Cons:

Nothing

2026-10-16 • via Nuitee
M
Mason • extended_group • us
2
Cons:

i left my kindle there and called it to get it back. They have it but have not returned my call or come up with a plan to return it. Annoying

2026-10-16 • via Nuitee
S
Stephanie • solo_traveller • us
2
Not as advertised
Pros:

It was kinda clean

Cons:

No pool when advertised, bathtub didn’t have a working drain to allow the water to fill up? Beds were extremely uncomfortable. Just overall crappy. We not be staying there again

2026-10-15 • via Nuitee
A
Aaron • solo_traveller • us
9
2026-09-11 • via Nuitee
R
Roshan • couple • in
8
Pros:

THE ROOM WAS BIG AND COMFORTABLE. EASILY ACCESS TO AIRPORT AND SIGHT SEEING AREAS. STAFF WAS CODRIDAL

Cons:

CHECKIN TIME VERY SLOW DUE TO STAFF INEXPERIENCE. TOOK LONGER THAN NECESSARY

2026-09-08 • via Nuitee
C
Coppel • solo_traveller • us
1
Pros:

Some of the staff did not know what they were doing

Cons:

Keep the place clean, have an airport shuttle

2026-09-06 • via Nuitee
M
Martyna • extended_group • pl
4
Pros:

The receptionist was very nice and helpful.

Cons:

When the lady came to help us with the shower because there was no hot water, she removed the control panel, and underneath it we found an empty bottle.

2026-09-05 • via Nuitee
F
Farrell • couple • us
10
The room was clean and it had everything we needed. Staff was friendly and helpful.
Pros:

The lobby has extended tables, bar tools, snacks, sandwiches and drinks for purchase.

Cons:

The washing machines were out of service on our last stay.

2026-09-01 • via Nuitee
E
Eva • solo_traveller • it
6
2026-08-28 • via Nuitee
T
Thomas • solo_traveller • us
10
Pros:

The breakfast is great. A lot of selections.

2026-08-25 • via Nuitee
B
Bálint • solo_traveller • hu
9
2026-08-24 • via Nuitee
P
Paul • couple • us
9
2026-08-18 • via Nuitee
P
Pamela • couple • us
10
Great place to stay for a Fairbanks visit
Pros:

Location, quietness, cleanliness, attentive staff, great breakfast.

Cons:

Can’t think of a think that was negative.

2026-08-17 • via Nuitee
P
P. Aldana • couple • us
8
Pros:

Good size and decorated room like most of Best Western's hotels. Laundry area.

2026-08-05 • via Nuitee
B
Bonnie • solo_traveller • us
9
Pros:

Bath tub thingy was broke...couldn't take a bath....

Cons:

The bed was comfy

2026-08-04 • via Nuitee
R
Ryan • couple • us
10
2026-08-03 • via Nuitee
R
Root • family_with_children • us
10
2026-07-18 • via Nuitee
B
Bonnie • couple • us
8
We had a 1am flight so just used the room to rest a bit and reorganize.
Pros:

The rooms were spacious and the door to the room stayed open. (That may sound strange but when carrying lots of luggage it’s difficult to try to hold the hotel door open!)

Cons:

We did not stay for breakfast. I didn’t like the fact you couldn’t walk to a restaurant.

2026-07-16 • via Nuitee