Best Western Plus Pioneer Park Inn

Hotels
Best Western Plus
8.1 (447 reviews)
1908 Chena Landing Loop , Fairbanks , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great staff
Good breakfast
Convenient location
Cons:
Poor cleanliness
Dated rooms
Pool issues

Categories

Cleanliness
6.85
Poor housekeeping; room not vacuumed and serviced one day.
Service
8.85
Staff was outstanding and very attentive.
Location
8.35
Close to rail and airport; location worked well.
Room Quality
7.35
Spacious room, but some issues with cleanliness and dated elements.
Amenities
7.85
Pool was mentioned as a liked feature, but also criticized.
Value for Money
8.35
Affordable stay with good aspects.
Food and Beverage
8.85
Breakfast offerings were very good.
Overall Experience
8.35
Overall enjoyed the stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:36

Property Description

Convenient Location
Situated in Fairbanks, just a short 5-minute drive from the University of Alaska Fairbanks, the Best Western Plus Pioneer Park Inn offers a prime location for both leisure and business travelers.

Comfortable Accommodations
Each plush room at the hotel features a flat-screen cable TV, a seating area with a work desk, a small fridge, and free Wi-Fi, ensuring a comfortable and relaxing stay for guests.

Complimentary Amenities
Start your day right with a delicious daily breakfast including scrambled eggs, sausage, bagels, and toast. Additionally, take advantage of the on-site business center and 24-hour reception for all your needs.

Book now for a delightful stay at the Best Western Plus Pioneer Park Inn in Fairbanks!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FAI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 447 reviews
Cleanliness: 6.85
Service: 8.85
Location: 8.35
Room Quality: 7.35
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 8.35
R
Ralph couple us
9
Comfortable stay and quiet surroundings
Pros:

Comfortable rooms and it is in a quiet area.

Cons:

None noted

2026-07-01 via Nuitee
C
Chao family_with_children cn
3
Pros:

The location was good.

Cons:

The AC was quite noisy and the front desk said they will resolve it, but it seems to be a lie, coz no staff went in my room. I stayed there five nights. They also refuse to provide invoice or receipt.

2026-06-29 via Nuitee
K
Kristen couple us
6
Poor service ruined what would have been an ok stay.
Pros:

Fine for a one night stay. Nothing special but the front desk check in experience was appalling.

Cons:

Front desk did not have our reservation-made through Best Western and told us that the information for the day’s reservations had been cleared from the system at 10pm rather than the usual 3am. The two young self described trainees were unable to do anything to find and honor our reservation. Because it was 1:30 am and we were exhausted from our travel I asked if we could then make a new reservation. They quoted a rate much higher than the original reservation. I thought to check booking.com and found a lower rate. The next day we awoke to find that we had still been charged for the original reservation that they could find. Are currently in the process of trying to get a refund. A complete mess with staff who shouldn’t be put in the position of working without support. No manager available to assist.

2026-06-28 via Nuitee
B
beerboy solo_traveller us
7
Pros:

Best handicap bathroom. The receptionist at front desk.

Cons:

Air conditioning does work in the room. 73 degrees. Coffee was not good. Watered down sausage gravy.

2026-06-21 via Nuitee
R
Richard couple be
9
2026-05-30 via Nuitee
R
Ryan couple us
10
We love staying here at this location, the PM desk staff is so organized and helpful.
Pros:

Location and excellent staff at front desk.

Cons:

The breakfast was cold.

2026-05-11 via Nuitee
B
Bradley solo_traveller us
10
2026-05-06 via Nuitee
R
Ralph solo_traveller us
9
2026-04-03 via Nuitee
C
Carley couple au
7
Clean spacious room. More than sufficient breakfast with hot food and fruit. Late check in. Katie at reception has excep
Pros:

Good breakfast
Value for money
Parking

2026-03-31 via Nuitee
H
Heather family_with_children us
10
2026-03-29 via Nuitee
C
Chapin family_with_children us
10
2026-03-22 via Nuitee
K
Kory couple us
2
I never experienced this hotel like this. Gross.
Pros:

I’ve stayed here multiple times before. I like the location, pool, breakfast.

Cons:

My room was absolutely disgusting this time. My bed had light red stains, also my pillow had stains. The tissue box had gunk on it. Stains all up the wall and dresser. Someone else’s stuff still under the chair. The room was not cleaned. Hair in the bath. I got the lady to switch out my bedding, still filthy though.

2026-03-18 via Nuitee
P
Paul couple us
8
2026-03-17 via Nuitee
J
James family_with_children us
8
Good stay. Julie at front desk was aeesome.
Pros:

Pool

Cons:

Hotel ran out of hand soap. Had no bath or sink hand soap to wash hands.

2026-03-03 via Nuitee
A
Adrian solo_traveller au
7
Pros:

It was warm, dry and comfortable.

Cons:

Its a fair hike from everything....if you don't have a car. Breakfast was average, typical dried out buffet (even at 7.00am) possibly powered eggs, and processed meats.

2026-03-01 via Nuitee
A
Alvaro couple cr
9
Estancias en Fairbanks
Pros:

El personal muy amable y dispuesto a ayudarnos en lo que necesitamos. Buen desayuno y se encuentra ubicado en un lugar tranquilo para descansar!

2026-02-26 via Nuitee
M
Michael solo_traveller us
10
Pros:

Everything, location close to everything yet felt like you were in a relaxing remote setting.

2026-01-31 via Nuitee
W
Whitney family_with_children us
10
Great spot, excellent staff
Pros:

All staff was so kind and asked if we needed anything. At breakfast, the staff kept the area very clean and attended to guest. I very much loved this stay!

2026-01-20 via Nuitee
R
Ruth couple us
10
2026-01-20 via Nuitee
J
John couple us
10
2026-01-19 via Nuitee