Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Food and Beverage
Cons:
Valet issues
Room size and quality

Categories

Cleanliness
8.2
Cleanliness was noted positively, but there were some mentions of issues that affected the score.
Service
9.2
Overall service was highlighted as top tier with friendly and helpful staff.
Location
9.2
The location was praised for convenience and access to nearby attractions.
Room Quality
7.7
The rooms were described as outdated and small, impacting the overall room quality.
Amenities
8.7
General amenities were appreciated, though some requests for improvements were noted.
Value for Money
8.7
Valet pricing was mentioned as steep, but the overall experience justified the value.
Food and Beverage
9.2
Breakfast and food service received high praise during the stay.
Overall Experience
8.7
Despite minor issues, the overall experience was regarded very positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:53

Property Description

Luxurious Accommodations
Experience the ultimate comfort at Omni Charlotte Hotel in the heart of Charlotte’s financial district. The hotel offers a signature touch of genuine North Carolina hospitality, ensuring a memorable stay for every guest.

Convenient Location
Situated just 2.5 blocks from the Charlotte Convention Center, our hotel provides easy access to the city’s cultural and entertainment highlights. Whether you're in town for business or leisure, you'll find yourself in the midst of all the action.

Diverse Dining Options
Indulge in a culinary journey without even leaving the hotel. From quesadillas to cocktails, smoothies to Starbucks, and hearty breakfast buffets, Omni Charlotte Hotel caters to all your dining preferences. Satisfy your cravings with the array of dining options available right at your doorstep.

Book your stay at Omni Charlotte Hotel now for an unforgettable experience!

Important information:

Pets weighing less than 25 lbs are permitted for a nonrefundable fee.

Please note guests must be at least 21 years of age to check in.

Guests can opt out of housekeeping services.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Oct 21, 2025 until Fri, May 22, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 48 per day.

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 1408 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 7.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 8.7
J
Jasmine • couple • us
8
2026-02-13 • via Nuitee
J
Justin • couple • us
7
2026-02-12 • via Nuitee
V
Voyage62897232362 • Business
4
Incidental charge
Pros:

Upfront incidental pay is outrageous. And couldn’t be charged on company card on file. Room was back in a corner in a small hallway. Construction well greet you early with equipment operating. Gym isn’t 24 hrs.

2026-01-31 • via Tripadvisor
R
Russala • solo_traveller • us
10
2026-01-31 • via Nuitee
F
Fonda • couple • us
10
Pros:

The location was great and convenient

2026-01-30 • via Nuitee
N
Nicolette • extended_group • za
10
We had a delightful stay, thank you!
Pros:

Beautiful hotel with large rooms, in an excellent location. Staff friendly and wanting to help. Very glad that we chose this hotel!

2026-01-30 • via Nuitee
M
montea • solo_traveller • us
10
2026-01-29 • via Nuitee
D
Daryna • extended_group • us
1
2026-01-28 • via Nuitee
J
Jay • solo_traveller • us
10
My stay was excellent, I will definitely be returning soon.
Pros:

Love the location. Parking was great. Perfect view. Very clean. Food was excellent and affordable.

Cons:

Pool area was closed for repairs.

2026-01-26 • via Nuitee
E
Epperson • couple • us
9
Pros:

Location

Cons:

Traffic

2026-01-26 • via Nuitee
A
Alton • couple • us
10
2026-01-24 • via Nuitee
K
Knox • family_with_children • us
10
2026-01-24 • via Nuitee
R
Raizelle • couple • us
1
2026-01-23 • via Nuitee
J
Jaqwan • couple • us
10
2026-01-22 • via Nuitee
J
Jaqwan • couple • us
10
2026-01-22 • via Nuitee
J
Jucoy • family_with_children • us
10
2026-01-22 • via Nuitee
W
Waymond • couple • us
10
2026-01-20 • via Nuitee
A
Amina • couple • us
9
2026-01-20 • via Nuitee
C
Charles • extended_group • us
9
Great stay in the hotel but parking was a little unclear
Pros:

Great hotel and location

Cons:

Toilet noise and flushing as if it would stop. Parking wasn’t clear.

2026-01-20 • via Nuitee
D
Damien • couple • us
10
2026-01-20 • via Nuitee