Radisson Hotel La Crosse

Hotels
•
Radisson Americas
8.2 (771 reviews)
200 Second Street South , La Crosse , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent riverfront location and walking access to restaurants/downtown
Friendly, helpful staff and front desk
Comfortable beds and good showers reported by several guests
Nice views from river-facing rooms; quick elevator and safe front parking
On-site restaurant and pleasant bar service; complimentary check-in beverages and lobby coffee
Cons:
Housekeeping inconsistencies (beds not made, towels not replenished) and occasional cleanliness concerns
Perceived poor value for money — higher rates without expected upgrades
Inconsistent room quality: some guests reported very uncomfortable beds, poor pillows, worn bedding
TV guide/room tech issues and some missing in-room fixtures (no towel hangers, no grab bars)
Paying for breakfast and some A/C ventilation/noisiness or inefficiency

Categories

Cleanliness
7.2
Mixed comments: several guests noted housekeeping lapses (beds not made, towels not replenished) and cleanliness concerns after service, although some reviews said rooms were clean.
Service
9.2
Consistently praised: friendly and helpful front desk, attentive staff, complimentary cold beverages at check-in, personable bartender — strong service sentiment.
Location
9.4
Very strong: repeatedly praised for riverfront setting, walking access to waterfront/downtown, proximity to restaurants and the Riverside event center; many guests highlighted the view.
Room Quality
8
Mixed: several guests reported comfortable beds, good showers and lighting, windows that open; others complained about poor pillows, some very uncomfortable beds, small/dated bathrooms and worn bedding.
Amenities
7.8
Mixed to slightly below: liked on-site restaurant and lobby self-serve coffee; negatives include limited/incorrect TV guide, some missing in-room features (towel hangers, grab bars) and paying for breakfast.
Value for Money
6.6
Negative sentiment: multiple guests felt the hotel was priced like a higher-tier property (Hyatt) without matching extras; several mentioned higher cost per night and disappointment for price paid.
Food and Beverage
8.3
Generally positive: guests enjoyed the Three Rivers Restaurant and bartending staff; a few noted paying for breakfast as a downside but F&B impressions are favorable overall.
Overall Experience
9.1
Overall positive stay for many: excellent location and friendly staff drove strong experiences for most guests, though a minority left early due to bed/room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 15:25

Property Description

Heated Indoor Pool and Hot Tub
Enjoy a relaxing stay at the Radisson Hotel La Crosse with a heated indoor pool and hot tub available for guests. Unwind and rejuvenate after a day of exploring the city or attending business meetings.

Modern Fitness Centre and Airport Shuttle
Stay active and on top of your fitness routine with our modern fitness centre. Additionally, take advantage of our convenient airport shuttle service for a hassle-free travel experience.

Scenic Three River Lodge and Dining
Indulge in delicious American cuisine at the Three River Lodge while enjoying breathtaking views of the 3 rivers merging. Experience a delightful dining experience without leaving the hotel premises.

Book your stay at the Radisson Hotel La Crosse now and make the most of these fantastic amenities!

Important information:

An airport shuttle service is available upon request. All shuttle services are subject to availability and must be arranged prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LSE

Location

Guest Reviews

8.2
Based on 771 reviews
Cleanliness: 7.2
Service: 9.2
Location: 9.4
Room Quality: 8
Amenities: 7.8
Value for Money: 6.6
Food and Beverage: 8.3
Overall Experience: 9.1
M
Murali • couple • us
1
I booked a room with double bed. We were given a storage room to sleep. When I complained they said they will make a ful
Pros:

Nothing

Cons:

I booked a room with double bed. We were given a storage room to sleep. When I complained they said they will make a full refund. Has booking.com received the refund.

2026-10-31 • via Nuitee
R
Robert • couple • us
6
Pros:

The location.

Cons:

Way over priced

2026-10-27 • via Nuitee
D
Declan • couple • gb
9
2026-10-26 • via Nuitee
I
Irene • couple • us
5
The staff was kind.
Pros:

It was right in downtown and front to the lake

Cons:

It was cleaned, but the bed was not comfortable.

2026-10-20 • via Nuitee
H
Heather • couple • us
8
Over priced/
Pros:

Bar and restaurant on site- good staff

Cons:

Over priced

2026-10-18 • via Nuitee
J
Jason • couple • us
1
Bad Leadership
Pros:

Location

Cons:

Management! Bad management. Make it make sense to let a lobby of people stress over deadlines to a point you have people changing in corners just to get swamped at 3 on the dot.... Aweful management!

2026-10-18 • via Nuitee
S
Steven • couple • hk
9
2026-10-18 • via Nuitee
M
Misty • couple • us
6
2026-10-17 • via Nuitee
R
Ruth • couple • us
10
Great.
Pros:

Location and quietness.

Cons:

The price gouging by Booking.com for our stay was disappointing. Will not book through Booking.com again.

2026-10-12 • via Nuitee
S
Stephanie • family_with_children • us
9
2026-10-11 • via Nuitee
R
Reeck • couple • us
10
Perfect
Pros:

Na

2026-10-10 • via Nuitee
R
Roger • couple • us
9
Excellent
Pros:

Everything

Cons:

Small microwave would’ve been nice

2026-10-10 • via Nuitee
B
Benson • solo_traveller • us
10
Pros:

Location

2026-09-16 • via Nuitee
D
Diane • solo_traveller • us
8
I enjoyed the nice room with its river view.
Pros:

Great location by the Mississippi; helpful staff, good service.

2026-09-16 • via Nuitee
P
Patricia • solo_traveller • us
10
Mrs
Pros:

Convenient hotel parking
Clean, sleek, modern facility
Restaurant onsite
Well maintained pool and jacuzzi area
Complimentary coffee in lobby
Comfortable bed
Clean room
Nice lounge area outside room
Sitting area by lounge with stools by windows with lake views

Cons:

Didn't offer complimentary breakfast

2026-09-15 • via Nuitee
B
Benjamin • solo_traveller • us
8
Would stay again because of location and cleanliness.
Pros:

Next to lacrosse center

Cons:

Overpriced

2026-09-13 • via Nuitee
S
Stacy • solo_traveller • us
10
The Rad
Pros:

I was in town for the annual breast cancer awareness walk, so the location was great!

Cons:

The bed was uncomfortable

2026-09-13 • via Nuitee
L
Lori • solo_traveller • us
10
2026-09-12 • via Nuitee
J
Jack • couple • us
5
Will not stay at that hotel again.
Pros:

Location

Cons:

There was no room service cleanup. Had to call for towels for the shower. Had to change room to due to a room had no windows to open complete lack of fresh air. no microwave in the room. The thermostat in the room was a type that could not be adjusted by the tenant only by maintenance.

2026-09-09 • via Nuitee
J
Jan • solo_traveller • gb
8
Pros:

Next to the river was beautiful

Cons:

The very very noisy fridge in the room

2026-09-06 • via Nuitee