Radisson Hotel La Crosse

Hotels
Radisson Americas
8.2 (768 reviews)
200 Second Street South , La Crosse , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent riverfront location and walking access to restaurants/downtown
Friendly, helpful staff and front desk
Comfortable beds and good showers reported by several guests
Nice views from river-facing rooms; quick elevator and safe front parking
On-site restaurant and pleasant bar service; complimentary check-in beverages and lobby coffee
Cons:
Housekeeping inconsistencies (beds not made, towels not replenished) and occasional cleanliness concerns
Perceived poor value for money — higher rates without expected upgrades
Inconsistent room quality: some guests reported very uncomfortable beds, poor pillows, worn bedding
TV guide/room tech issues and some missing in-room fixtures (no towel hangers, no grab bars)
Paying for breakfast and some A/C ventilation/noisiness or inefficiency

Categories

Cleanliness
7.2
Mixed comments: several guests noted housekeeping lapses (beds not made, towels not replenished) and cleanliness concerns after service, although some reviews said rooms were clean.
Service
9.2
Consistently praised: friendly and helpful front desk, attentive staff, complimentary cold beverages at check-in, personable bartender — strong service sentiment.
Location
9.4
Very strong: repeatedly praised for riverfront setting, walking access to waterfront/downtown, proximity to restaurants and the Riverside event center; many guests highlighted the view.
Room Quality
8
Mixed: several guests reported comfortable beds, good showers and lighting, windows that open; others complained about poor pillows, some very uncomfortable beds, small/dated bathrooms and worn bedding.
Amenities
7.8
Mixed to slightly below: liked on-site restaurant and lobby self-serve coffee; negatives include limited/incorrect TV guide, some missing in-room features (towel hangers, grab bars) and paying for breakfast.
Value for Money
6.6
Negative sentiment: multiple guests felt the hotel was priced like a higher-tier property (Hyatt) without matching extras; several mentioned higher cost per night and disappointment for price paid.
Food and Beverage
8.3
Generally positive: guests enjoyed the Three Rivers Restaurant and bartending staff; a few noted paying for breakfast as a downside but F&B impressions are favorable overall.
Overall Experience
9.1
Overall positive stay for many: excellent location and friendly staff drove strong experiences for most guests, though a minority left early due to bed/room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 15:25

Property Description

Heated Indoor Pool and Hot Tub
Enjoy a relaxing stay at the Radisson Hotel La Crosse with a heated indoor pool and hot tub available for guests. Unwind and rejuvenate after a day of exploring the city or attending business meetings.

Modern Fitness Centre and Airport Shuttle
Stay active and on top of your fitness routine with our modern fitness centre. Additionally, take advantage of our convenient airport shuttle service for a hassle-free travel experience.

Scenic Three River Lodge and Dining
Indulge in delicious American cuisine at the Three River Lodge while enjoying breathtaking views of the 3 rivers merging. Experience a delightful dining experience without leaving the hotel premises.

Book your stay at the Radisson Hotel La Crosse now and make the most of these fantastic amenities!

Important information:

An airport shuttle service is available upon request. All shuttle services are subject to availability and must be arranged prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LSE

Location

Guest Reviews

8.2
Based on 768 reviews
Cleanliness: 7.2
Service: 9.2
Location: 9.4
Room Quality: 8
Amenities: 7.8
Value for Money: 6.6
Food and Beverage: 8.3
Overall Experience: 9.1
C
Cynthia extended_group us
9
2026-08-12 via Nuitee
A
Aude couple fr
7
The hotel lacks the features that would justify this kind of price.
Pros:

Amazing localization of the hotel, close to many restaurants, bars, and the riverwalk. The bed are comfortable and we enjoyed the city view from the 8th floor.

Cons:

The swimming pool and gym are small for an hotel this size… With the cost of the room we were planning to enjoy those features and we didn’t. The absence of a buffet breakfast with a room this expensive feels like a rip off. Overall a nice stay thanks for the restaurants and things to do near the hotel. But I felt like I paid way to much for this room and will go to another nearby hotel the next time I’m staying in LaCrosse.

2026-08-10 via Nuitee
J
James couple us
9
2026-08-08 via Nuitee
S
Shirley couple us
10
excellent location on the river and walking distance for restaurants and music playing in the park
2026-08-07 via Nuitee
S
Stephan family_with_children us
8
Nice hotel great location
Pros:

La.Crosse is a busy town and the hotel prices reflect that. Plus this hotel is on the river and the availability to restaurants is amazing. So more expensive.
However for the cost you would expect more than just a “holiday inn” room and facilities. Not there is anything wrong. It was clean and provided all the things. It was just the price of a Hyatt. So you expect those little things that distinguish them from others.

Cons:

Out beds were not made, towels seemed to be moved but nothing was replenished

2026-08-06 via Nuitee
M
Madonna R extended_group us
10
We enjoyed our stay. Thank you.
Pros:

Cold beverages were served while we waited in line for check-in.
Comfy mattress
Great shower
Very good lighting esp. bedside
Close proximity to Riverside event center next door

2026-08-04 via Nuitee
M
Marissa couple us
9
2026-08-03 via Nuitee
M
Merner couple us
7
2026-07-18 via Nuitee
M
Mohammad couple kw
6
Maybe best choice in the area
Pros:

I liked the Three Rivers Restaurant.

Cons:

I didn’t like the cleanliness after housekeeping service. The provided shampoo and conditioner was not it the best made my hair very dry.

2026-07-16 via Nuitee
M
Matthew couple us
7
We liked the location, but a couple amenities should be updated.
Pros:

Location is great and the staff was friendly, elevator is quick, comfortable bed. Whomever the woman was doing cleaning in the lobby and entryways was doing a great job and was very cheerful.

Cons:

The television guide was not up to date (said July 1st, when the current date was July 11), so nothing in the guide was accurate. Also, there was no info button on the remote to let you know what you're watching.
The air conditioner was also a bit lacking. We had it set for 70° and it was still very stuffy in the room. However, when it turned off and on, it was a gradual process and not very loud, so that was appreciated.

2026-07-13 via Nuitee
P
Peggy couple us
9
Pros:

Nice room, good location

Cons:

Pillows weren’t good, didn’t get a lot of tv channels, said no signal

2026-07-12 via Nuitee
L
Laura couple us
8
2026-07-09 via Nuitee
K
Kathleen solo_traveller us
9
2026-07-09 via Nuitee
L
Lori solo_traveller us
8
2026-07-07 via Nuitee
E
Elizabeth couple us
8
Comfortable spot in a great location for walking the waterfront and dining in town.
Pros:

We did not have a reservation when we arrived but the front desk staff was terrific in getting us booked in one of the few king rooms that face the river. It was a bit rainy and overcast but still we enjoyed looking at the river from our room. We were able to walk around the waterfront and the town easily from the hotel. There are quite a few restaurants, some yummy ice cream parlors, and the beautiful St. Joseph Catholic Church nearby. Bed was comfy. The room had everything we needed. Parking was safe and just in front of the hotel. Self-service coffee in the lobby in the morning was also appreciated! And we liked that we could open our windows in our room for fresh air.

2026-07-06 via Nuitee
S
Stewart family_with_children us
9
2026-07-06 via Nuitee
J
James couple us
8
2026-07-06 via Nuitee
M
Miller family_with_children us
10
2026-07-06 via Nuitee
H
Heidi solo_traveller us
5
2026-07-05 via Nuitee
B
Bryan solo_traveller us
9
2026-07-05 via Nuitee