Best Western Madison Hotel

Hotels
•
Best Western
8.5 (873 reviews)
Via Privata Leopoldo Gasparotto 8 , Milan , IT
+39 02 6707 4150

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
Heating
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Review Highlights

Pros:
Excellent location near Milano Centrale / metro
Friendly and helpful staff (several specific mentions)
Clean and comfortable rooms
Good breakfast
Quiet rooms and comfortable beds (in many rooms)
Cons:
Some rooms are very small and can feel claustrophobic
Frosted/no-view windows in some rooms
A minority of staff described as less helpful or 'cold'
Breakfast can be crowded at times
Minor amenities issue: paper cups instead of glasses in bathroom

Categories

Cleanliness
8.5
Multiple guests described the hotel as clean and comfortable; no significant cleanliness complaints were raised.
Service
8.8
Staff are repeatedly praised as helpful and welcoming (several named mentions of attentive receptionists), though a few guests noted some staff were less helpful or 'cold'.
Location
9
Consistently highlighted as excellent — very close to Milano Centrale/train station and convenient for metro and restaurants.
Room Quality
7.6
Mixed: some rooms described as lovely, quiet with great beds and showers, while others were very small (walk-in-closet size) with frosted windows causing claustrophobic feelings.
Amenities
8.2
Few specific amenities mentioned; generally adequate, with a small negative note about paper cups in the bathroom rather than glasses.
Value for Money
8.6
At least one guest explicitly praised the hotel as a good cost-benefit choice; overall impressions align with solid value given location and service.
Food and Beverage
8.7
Breakfast is frequently described positively (very good/lovely), though occasionally noted as crowded or only 'OK' by some guests.
Overall Experience
8.6
Overall stays are described as comfortable and welcoming with strong location and service, producing a generally positive experience despite occasional small negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Spacious Accommodation near Central Station

Ideal Location and Amenities
Hotel Madison, a short 5-minute walk from Central Station, offers comfortable rooms with a view of Sant'Agostino Church from the breakfast room. Enjoy a reading area, TV lounge, and an always-open bar during your stay.

Special Protection Program and Convenience
Benefit from the Special Protection Program ensuring safety for guests and staff. Additionally, reserve a spot in the private car park for convenience. With links to both Linate and Malpensa Airports, the hotel's location is perfect for travelers.

Renovation Updates and Guaranteed Comfort
While undergoing renovation until November, rest assured that the hotel's functionality and tranquility are fully maintained. Book now to experience the best of Hotel Madison amidst the renovation improvements.

Important information:

Please note that parking is subject to availability, as parking spaces are limited.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIN

Location

Guest Reviews

8.5
Based on 873 reviews
Cleanliness: 8.5
Service: 8.8
Location: 9
Room Quality: 7.6
Amenities: 8.2
Value for Money: 8.6
Food and Beverage: 8.7
Overall Experience: 8.6
M
Marianne • solo_traveller • ca
10
2026-11-07 • via Nuitee
Y
Yuen Cheuk • family_with_children • hk
10
2026-11-06 • via Nuitee
E
Eduardo • family_with_children • br
10
Praticidade por estar do lado da estação
Pros:

Praticidade por estar do lado da estação

2026-11-06 • via Nuitee
M
Micheli Lozer • extended_group • br
8
2026-11-04 • via Nuitee
A
ariana • family_with_children • br
10
2026-11-02 • via Nuitee
T
Tiffany • extended_group • gb
10
Pros:

Great location, super clean and lovely facilities

2026-11-02 • via Nuitee
E
Eren • solo_traveller • tr
10
2026-11-02 • via Nuitee
A
Anna • couple • ch
8
2026-11-01 • via Nuitee
M
Marco Scorzafave • family_with_children • it
5
Tutto bene tranne i vicini di camera
Pros:

La posizione

Cons:

Purtroppo ho avuto dei vicini di stanza poco civili, con discussioni ad alta voce che hanno intrattenuto dalle ore 7 del mattino con stanze aperte e nel corridoio ( ed era domenica).

2026-11-01 • via Nuitee
E
Evgeny • family_with_children • il
9
Pros:

Located in a quiet side street, one block away from the train station and the metro. The staff is very kind and helpful.

2026-11-01 • via Nuitee
S
SIOH LENG SHIRLYN • couple • sg
10
Thank you again to the wonderful staff for making a stressful experience a little easier. Your kindness will not be forg
Pros:

I would like to give a special mention to a lovely staff member (sorry I didn’t get her name), a middle-aged lady with glasses and a fair complexion. She was likely the one who arranged for the doctor to visit me in my room. She remembered me as the guest in Room 504 who needed medical assistance and kindly helped me enter the Uber address for the A&E hospital. She also checked on how I was feeling when I was suffering from appendicitis. Her genuine care, kindness and thoughtfulness meant so much to me during a difficult time. Thank you for going the extra mile! ❤️

Cons:

Overall, the property was great. The bed was comfortable, which was especially important as I was bedridden for almost 24 hours. The only minor suggestions are to provide room slippers without guests having to request them, and to improve the shower floor’s grip, as it felt rather slippery.

2026-11-01 • via Nuitee
M
Marielle • family_with_children • ch
8
Pros:

Die Lage 5 Minuten vom Bahnhof entfernt ist super, wenn man auf der Durchreise ist.
Das Zimmer war sauber und zweckmässig eingerichtet.

2026-11-01 • via Nuitee
J
Jo • extended_group • gb
9
Great little hotel in a great area - easy to access metro to the City Centre
Pros:

Hotel was clean . Felt safe and the neighbourhood was safe. Lovely breakfast each morning .
Kamir on reception was lovely - always made time for us and helped us with our plans each day. He made us feel very welcome .

Cons:

Some of the staff were a little less helpful

2026-10-31 • via Nuitee
J
Jenny • couple • au
9
Very comfortable hotel in a good location even with it close to central station the area was quite.
Pros:

Location was convenient for accessing the transport around the city also airport. Staff were very helpful in recommendations for dinner. Breakfast was very good.

Cons:

N/a

2026-10-31 • via Nuitee
C
Christopher • couple • au
10
We had a lovely stay at the Best Western Madison Hotel. It was close to the train station which made it easy to find and
Pros:

Clean, comfortable and great location!
Staff were welcoming and friendly.

2026-10-31 • via Nuitee
P
Patricia • couple • us
8
2026-10-30 • via Nuitee
L
Lau • solo_traveller • cn
9
2026-10-29 • via Nuitee
P
price • solo_traveller • us
8
Very Good for a short stay by a solo traveler.
Pros:

I have stayed at this location 3 times previously. I knew what to expect and it was acceptable this time, except the room was tiny. Breakfast was OK, it was more crowded this time. Location is very good regarding nearness to train station and good restaurants.

Cons:

The room this time was smaller, size of a walk-in closet. The windows were frosted so I could not look out. I did not like that. Both qualities made the experience claustrophobic.

2026-10-28 • via Nuitee
J
Jukka • couple • fi
8
2026-10-28 • via Nuitee
F
Fabio • solo_traveller • it
8
2026-10-26 • via Nuitee