DoubleTree by Hilton Bloomington Minneapolis South

Hotels
Doubletree by Hilton
7.7 (521 reviews)
7800 Normandale Boulevard , Bloomington , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Centralized location
Cons:
Dirty rooms
Overpriced amenities
Noisy environments

Categories

Cleanliness
5.7
Several reviews indicate rooms were dirty with hair and crumbs present.
Service
8.7
Staff were described as friendly and addressed issues promptly.
Location
9.2
Several reviews noted the good location close to attractions.
Room Quality
6.7
Room conditions varied; reports of poor setups (e.g., loud elevator noises).
Amenities
7.7
Some amenities like breakfast were criticized for being overpriced.
Value for Money
8.2
Mixed feelings on pricing relative to experience.
Food and Beverage
6.7
Breakfast options were considered mediocre, impacting the review.
Overall Experience
8.7
Despite issues, guests appreciated the stay overall due to location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:13

Property Description

Luxurious Accommodations

Indulge in a stay at DoubleTree by Hilton Bloomington Minneapolis South, where each room features a 37-inch LCD HD TV, a Sweet Dreams bed, and upscale amenities like Wolfgang Puck coffee and Crabtree and Evelyn toiletries.

Convenient Amenities

Take advantage of complimentary shuttles to the airport and Mall of America, free parking, and on-site facilities including a large swimming pool, fitness center, whirlpool, and sauna. Guests can also enjoy the convenience of coin laundry, an ATM, a snack shop, and a kids’ play area.

Delicious Dining Options

Satisfy your cravings at Crescent Kitchen, offering South Minneapolis grill dishes and desserts, or unwind at Crescent Kitchen Bar with a selection of drinks and a bar menu. Don't forget to grab a pick-me-up at Daily Brew for fresh coffee and snacks.

Book your stay now at DoubleTree by Hilton Bloomington Minneapolis South for an unforgettable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSP

Location

Guest Reviews

7.7
Based on 521 reviews
Cleanliness: 5.7
Service: 8.7
Location: 9.2
Room Quality: 6.7
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 6.7
Overall Experience: 8.7
L
Linda solo_traveller us
10
Seamless
Pros:

Convenient

Cons:

Clean

2026-08-28 via Nuitee
S
Shipley family_with_children us
8
2026-08-24 via Nuitee
K
Kinyotta couple us
7
2026-08-23 via Nuitee
J
Jason solo_traveller us
9
2026-08-20 via Nuitee
W
Wendi couple us
10
2026-08-17 via Nuitee
I
Ivan couple us
6
2026-08-16 via Nuitee
T
Thomas extended_group us
4
Cons:

Toilet was very sketchy. The water pressure was low. Also you are noted for your cookies. I asked twice for cookies and both times, they didn't have any. I asked them when they would have them and they said 9am and they didn't. This was a reason why I prefer Double Trees and this is the second time at a Double Tree they didn't provide cookies when asked.

2026-08-15 via Nuitee
V
Valerie family_with_children us
1
Terrible customer service, room dirty, smelly shoes in closet, no pool towels, shower gel empty
Pros:

leaving

Cons:

service was awful. Manager was rude, out of cookies for both nights, I prepaid on booking.com, then they charged me a second time when I checked in. No apologies for any part of our stay, smelly shoes left in the room, shower gel was empty never filled. Our pillows smelled like dirty feet. When we went to the pool, no towels were stocked. Disappointed because the hotel had decent reviews. This is the worst hotel experience I have ever had.

2026-08-15 via Nuitee
I
Itzel family_with_children us
1
2026-08-15 via Nuitee
L
Lisa family_with_children us
9
2026-08-15 via Nuitee
A
Ashley family_with_children us
4
Tolerable for a short overnight stay, but would not want to stay here longer.
Pros:

Staff at the front desk were friendly and quick. Check in and out process was fast. Free parking.

Cons:

Strong smell of marijuana on the floor and inside of our room. Parts or room and bathroom were not fully clean. Nail sticking up from floor by bathroom entrance.

2026-08-13 via Nuitee
A
Andrea family_with_children us
1
Bad
Pros:

Nothing.

Cons:

Room was too small, too pricey. Pool was dirty (scummy) and dirty bandaid on concrete. We got stuck in an elevator the manager said he’d comp us $100 (he didn’t). Overall bad experience. Staff were always too busy to help if you needed anything.

2026-08-12 via Nuitee
I
Ibrahim solo_traveller us
1
Pros:

My money for security deposit not refund

Cons:

I don’t like because my money no back

2026-08-11 via Nuitee
N
NicoleTrump Family Fairfield, Iowa
4
Don't.
Pros:

Truly not what I expected, the whole place was filthy. I dont usually do reviews but this was disappointing. Mirrors werent clean, comforter was filthy, the floors left your feet black and the hall our room was in didn't get vacuumed once the whole time we were there. Pool deck was dirty, hot tub was broken, no pool towels. There was a huge drunken unruly party happening in one of the rooms by the pool. Elevators were down. I could go on and on. Also not nearly as close to the mall as I thought but that one is my bad. I should have looked into that more. Overall it felt like a dirty motel not a hilton.

2026-08-10 via Tripadvisor
E
Estela family_with_children us
10
EXELENTE
Pros:

Me encanto que el cuarto que reserve estaba exactamente enfrente de la pisina como me lo dijeron que seria muchas gracias

Cons:

El Parkin hay de Maciado carro,pero también entiendo que el hotel es muy grande.

2026-08-10 via Nuitee
A
Anderson family_with_children us
10
Best day of my life
Pros:

Everything

Cons:

Nothing

2026-08-08 via Nuitee
O
Otieno couple us
8
The stay was good.
Pros:

room

Cons:

no apps on the tv, like Netflix etc

2026-08-07 via Nuitee
L
Linda extended_group us
8
Pros:

Your bed and pillows were awesome

2026-08-07 via Nuitee
L
Lynne couple us
10
Thank you to all the staff for making me feel welcome.
Pros:

Warm cookie when checking in. Clean rooms. Big soft towels and nice shampoo and lotion.

Cons:

I liked everything.

2026-08-03 via Nuitee
R
Ridwan couple us
10
Pros:

Good service good room and good breakfast

Cons:

Nothing

2026-08-03 via Nuitee