DoubleTree by Hilton Bloomington Minneapolis South

Hotels
Doubletree by Hilton
7.7 (496 reviews)
7800 Normandale Boulevard , Bloomington , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Centralized location
Cons:
Dirty rooms
Overpriced amenities
Noisy environments

Categories

Cleanliness
5.7
Several reviews indicate rooms were dirty with hair and crumbs present.
Service
8.7
Staff were described as friendly and addressed issues promptly.
Location
9.2
Several reviews noted the good location close to attractions.
Room Quality
6.7
Room conditions varied; reports of poor setups (e.g., loud elevator noises).
Amenities
7.7
Some amenities like breakfast were criticized for being overpriced.
Value for Money
8.2
Mixed feelings on pricing relative to experience.
Food and Beverage
6.7
Breakfast options were considered mediocre, impacting the review.
Overall Experience
8.7
Despite issues, guests appreciated the stay overall due to location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:13

Property Description

Luxurious Accommodations

Indulge in a stay at DoubleTree by Hilton Bloomington Minneapolis South, where each room features a 37-inch LCD HD TV, a Sweet Dreams bed, and upscale amenities like Wolfgang Puck coffee and Crabtree and Evelyn toiletries.

Convenient Amenities

Take advantage of complimentary shuttles to the airport and Mall of America, free parking, and on-site facilities including a large swimming pool, fitness center, whirlpool, and sauna. Guests can also enjoy the convenience of coin laundry, an ATM, a snack shop, and a kids’ play area.

Delicious Dining Options

Satisfy your cravings at Crescent Kitchen, offering South Minneapolis grill dishes and desserts, or unwind at Crescent Kitchen Bar with a selection of drinks and a bar menu. Don't forget to grab a pick-me-up at Daily Brew for fresh coffee and snacks.

Book your stay now at DoubleTree by Hilton Bloomington Minneapolis South for an unforgettable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSP

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 496 reviews
Cleanliness: 5.7
Service: 8.7
Location: 9.2
Room Quality: 6.7
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 6.7
Overall Experience: 8.7
C
Chris family_with_children us
10
2026-07-13 via Nuitee
M
Max solo_traveller us
9
2026-07-08 via Nuitee
A
Abdirashid couple us
9
2026-07-02 via Nuitee
M
Mary Lynn couple us
2
Never would I recommend this place to no one
Cons:

The room was filthy, mold under soap dish, shower walls where full of soap scum and public hairs. Carpeting was filthy and not vacuumed. Holes in the sheets, tares in the leather chairs. Bathroom floors dirty. Toilet was from like a kids lavatory. There was also mold on the ceiling. I am a travel agent and this is not even near a Hilton standards.

2026-06-30 via Nuitee
M
Maxwell solo_traveller us
8
2026-06-29 via Nuitee
N
Nadia couple ca
9
2026-06-23 via Nuitee
G
Gary family_with_children us
1
Terrible Terrible Terrible!!!!
Pros:

The beds were comfortable and the pool and hot tub were nice.

Cons:

The hotel has great potential but the staff was terrible! People that checked in during the day were offered free bottles of water for there room. At night when we checked we got nothing and had to go out at 3am to find a open convenience store to purchase some. Not knowing the area made that difficult. Calling the font desk is a challenge. You need to call and put it on speaker phone because it will ring for 5 to 10 minutes before someone answers. I did this 3 different times. The last time I called because we had no toilet paper and they said they would bring us some, THEY NEVER DID!! We had to use tissue paper instead. Luckily we were getting ready to check out at that time. Overall the hotel was nice but the staff made it the worst place I have ever stayed. I cant give it a low enough rating.

2026-06-22 via Nuitee
J
Judith solo_traveller us
10
Clean, convenient, staff could be friendlier, busy and impatient
Pros:

Parking and airport shuttle

2026-06-15 via Nuitee
D
Davila solo_traveller us
10
2026-06-14 via Nuitee
P
Pattanee extended_group us
5
I’m not going to stay at this place again.
Pros:

The room is big.

Cons:

- No drinking water and toiletries.
- It’s noisy outside when I stayed there and the room isn’t sound proof.
- The reservation system seems to be weak.
- Staff especially the old lady who works on night shift had no idea about customer service and her job. She doesn’t know where the rooms are and even told me the room I booked wasn’t available, doesn’t look at booking details as my room includes breakfast and she said otherwise.

2026-06-08 via Nuitee
E
Erin family_with_children us
8
Pros:

The hotel was well kept, but it wasn’t anything special.

Cons:

The menu at the restaurantwas not anything special. The buffet for the price wasn’t worth it. That was a big disappointment since we were busy and it would’ve been nice to have accommodations at the hotel.

2026-06-04 via Nuitee
G
Gabriela solo_traveller us
8
Pros:

It has a great location

Cons:

They are short on staff (on the front desk), the hotel doesn’t have room service.

2026-06-04 via Nuitee
A
Anna couple us
7
2026-05-30 via Nuitee
J
Joanna solo_traveller us
1
2026-05-27 via Nuitee
C
Cynthia solo_traveller us
9
Pros:

Great location staff was helpful

Cons:

The restaurant was very loud.

2026-05-21 via Nuitee
J
Jessica solo_traveller us
9
2026-05-14 via Nuitee
V
Vishal couple us
1
Pros:

No Water pressure in the 18th floor or so they gave room in.

Cons:

Very old and times were falling off in the bathroom

2026-05-13 via Nuitee
K
Kevin couple us
1
Pros:

Ese es el peor hotel, el Personal es una mierda se la creen de dueños, pero son gatos, exigentes ladrones

2026-05-12 via Nuitee
H
Hibaq couple gb
1
2026-05-11 via Nuitee
A
Anna couple us
8
2026-05-11 via Nuitee