The Portswood Hotel

Hotels
8.2 (551 reviews)
Portswood Road , Cape Town , za

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Noisy air conditioning
Inconsistent food quality

Categories

Cleanliness
7.59
Room cleanliness mentioned positively, but issues with old facilities were noted.
Service
9.06
Staff were responsive and helpful, with several praises for their assistance.
Location
9.1
Great, safe location near V&A Waterfront with easy access.
Room Quality
7.55
Rooms spacious but some reports of hard beds and noisy air conditioning.
Amenities
8.08
Multiple amenities were offered, but some were outdated.
Value for Money
8.54
Good value with location and breakfast quality highlighted.
Food and Beverage
7.09
Food quality received mixed feedback, with some dishes being disappointing.
Overall Experience
8.56
Overall positive experiences, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:51

Property Description

Stylish Accommodation
The Portswood hotel, located on the V&A Waterfront, offers chic guest rooms decorated in a maritime style. Each room features air conditioning, satellite TV, and a modern en-suite bathroom for your comfort.

Relaxation and Dining
Enjoy the outdoor swimming pool and terrace, perfect for unwinding under the sun. Indulge in a rich daily breakfast, light snacks, or Indian cuisine at the Quarterdeck Restaurant with Cape Malay decorations. End your day with a drink at the cocktail bar.

Convenient Location
Benefit from free Wi-Fi, 24-hour room service, and proximity to the city centre and Cape Town International Airport. Book your stay at The Portswood for a delightful waterfront experience.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CPT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs ZAR 75 per day.

Location

Guest Reviews

8.2
Based on 551 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 7.09
Overall Experience: 8.56
A
Anish • couple • gb
8
Excellent
Pros:

Excellent location. Food was good.

Cons:

A freshening up room post a long flight.

2026-02-12 • via Nuitee
E
Elia • couple • pt
5
Pros:

Localização é pequeno almoço

Cons:

Reservei a minha estadia com grande antecedência tendo pago a totalidade no acto da reserva. Ao realizar o check in fui informada de que não havia vaga e que teria de ficar no Hotel Commodore. Acabei por aceitar dado ser reserva para uma única às noite, contudo o hotel não tem as comodidades equivalentes : o ar condicionado é muito ruidoso, a casa de banho tem um duche com acesso acanhado. Enfim, decidiram por mim e não gostei.

2026-02-11 • via Nuitee
S
Siddle • couple • gb
8
Pros:

Wry close to V and A waterfront. We had parking as part of deal which was nice. They gave us an early breakfast, which is nice

2026-02-11 • via Nuitee
R
Rich • family_with_children • za
9
2026-02-10 • via Nuitee
D
Debra • couple • gb
8
Great location
Pros:

The location, the staff, the breakfasts,

2026-02-09 • via Nuitee
N
Noble • couple • za
7
2026-02-09 • via Nuitee
J
J.J. • family_with_children • nl
4
Pros:

Het ontbijt

Cons:

De kamer. Naast de lift op de begane grond. Een geweldig lawaai tot in de late uurtjes. Dit verblijf is niet voor herhaling vatbaar.

2026-01-31 • via Nuitee
J
John • solo_traveller • us
10
2026-01-29 • via Nuitee
S
Simphiwe • couple • za
10
2026-01-28 • via Nuitee
P
Peter • couple • gb
6
Great location, hotel just adequate.
Cons:

Soulless and corporate. No atmosphere to eat in of an evening.

2026-01-28 • via Nuitee
H
Harties • couple • za
9
2026-01-27 • via Nuitee
G
Gerrit • couple • za
10
2026-01-27 • via Nuitee
T
Theron • couple • za
10
Great stay
Pros:

Location and facilities

Cons:

Nothing

2026-01-26 • via Nuitee
N
Nicolette • extended_group • ae
10
Amazing Hotel!! Thank you!
Pros:

Grear location! Amazing friendly staff made the hotel feel like home away from home! Thank you! The Bar Man were amazing! Made is yummy drinks after a long day!

Cons:

The Reception Lady asked us to switch rooms after 3 nights as we stayed 7 nights. The manager agreed for us to stay in the same room!

2026-01-26 • via Nuitee
N
Nicolette • extended_group • ae
10
2026-01-26 • via Nuitee
J
JACQUELINE • solo_traveller • es
9
Pros:

Staff - súper friendly and helpful. Nice breakfast

2026-01-22 • via Nuitee
J
Jeanne • couple • za
9
2026-01-20 • via Nuitee
R
Ripsima • solo_traveller • us
10
Great location, great breakfast, great staff.
Pros:

I am very satisfied and it checked ALL the boxes.

Cons:

Seriously can’t think of anything that I didn’t like. Staff were exceptionally cordial and helpful. I didn’t encounter any obstacles or issues in the 3 nights I stayed there.

2026-01-17 • via Nuitee
L
ligia maria c dutra • couple • br
9
2026-01-16 • via Nuitee
V
Viktor • couple • ru
10
2026-01-16 • via Nuitee