Quality Inn & Suites Stillwater

Everything! The sign was wind blown, showed Grandstay-NOT Quality Inn & Suites! The landscaping hadn't been touched at all in...who knows how long! They couldn't find our reservation... even with my email!!! When we walked into our room we were meet with the MOST MUSTY SMELL I'VE EVER SMELLED! THIS ROOMED HAS DEFINITELY HAD WATER DAMAGE!
We tried to spray perfume that DID NOT WORK!
I SHOWERED(MAYBE SHAMPOO AND CONDITIONER WILL HELP) NOPE! We went to our event, came back, hoping the musty-ness would've gone away- that DID NOT HAPPEN! So we asked for air freshener... they gave us the whole bottle.... that still DID NOT HELP!!!
BUT......THAT'S NOT ALL....
W ordered Domino's... they NEVER delivered our food!!
We called them and they tried to say "drunk people must've stole your food" BUT my HUSBAND was up and outside WAITING FOR THEM! (Other than maybe 5 mins to make sure I was ok, inside our room)
AND
the front desk person said Domino's had ONLY been there 1 time! That time, we ACTUALLY ASKED THE DELIVERY GUYS WHAT ROOM IT WAS FOR... IT WASNT FOR OURS!
*ALSO, keep in mind Domino's is LITERALLY ACROSS THE HIGHWAY from our hotel!
So we called them, they "remade" it, the delivery guy called, asked if we were at a COMPLETELY DIFFERENT HOTEL! We said NO! CONFIRMED OUR LOCATION! He brought our order/(EXCEPT OUR GARLIC SAUCES!) but still TRIED TO LIE AND SAY HE DROPPED OUR ORDER OFF AT OUR DOOR!
BS!!! If that was true... why did you ask if we wetebat a different hotel?
Smh!
C'MON STILLWATER, YOU ARE BETTER THAN THIS!

The bed was hard, the room on the second floor with no elevator, breakfast was meh.

Rooms were smelly

The rooms were musty and had a moldy smell. They felt damp and sheets had stains. The nightly rate was extremely high for the low quality stay unfortunately.

Room 105 we booked. Go there and it smelled of mold. We asked foe a different room and that one smelled of cigarettes. We looked at a 3rd room 225 and smelled less of cigarettes so we took that one. It was mid night coming from a wedding and just wanted to sleep. I sprayed my perfume on the curtains and carpet. American flag out front is ripped to shreads. Weeds everywhere out front. Cobwebs all over the entry outside the hotel. We felt like an abandoned hotel when we pulled in. Room was $237 for one night. What a rip off.

Property outside was unkempt, long grass, 3 dead trees, damage to the front of the awning, the American flag was in tatters.
Unappealing curb appeal

Inside, the beds were very uncomfortable, the mattresses were old and hard.
The bathroom was dirty, the toilet was so low it seemed like it belonged in a gradeschool bathroom.
The in room coffeepot did not work, had to bring it down to exchange it.

There were no hotel 'housekeeping rules' anywhere in the room or front desk for that matter. We had no idea when checkout time was, how to dial the front desk, fire/ emergency escape routes not posted, etc

It seemed as if the property had recently been acquired and not brought up to 'standards' yet
Unfortunately, it was booked non-refundable so we were stuck, also was unable to change the reservation from 3 adults to 2 adults, thus seriously overpaying for less than desirable stay