Sheraton Miyako Hotel Osaka

Hotels
Sheraton
8.2 (356 reviews)
Tennoji-ku, Uehommachi 6-1-55 , Osaka , jp

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Spacious rooms
Convenient location
Friendly staff
Good breakfast options
Cons:
High costs
Additional fees for amenities
Needs updating

Categories

Cleanliness
8.16
The room was very clean and spacious. Standard quality for this hotel tier.
Service
8.53
The check-in staff are very professional and friendly. Staff are helpful.
Location
8.67
Location was excellent and convenient, easy accessibility to transportation.
Room Quality
7.92
Room size noted as both comfortable and spacious, but some mentioned it could be small.
Amenities
7.75
Pool and spa were additional fees, which should be included for the hotel price.
Value for Money
7.41
Cost is high compared to similar hotels; service did not meet expectations for the price.
Food and Beverage
8.76
Buffet breakfast included a wonderful variety of cuisines.
Overall Experience
8.43
Overall a good stay with a mix of positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:22

Property Description

Luxurious Accommodations
The Sheraton Miyako Hotel Osaka offers spacious non-smoking rooms with free WiFi, a minibar, and comfortable sleepwear provided daily.

Convenient Location
Located steps away from Osaka Uehonmachi Train Station and a short walk from Tanimachi Kyu-chome Subway Station, guests have easy access to explore Osaka's attractions like Osaka Castle and the National Bunraku Theatre.

Relaxation and Dining Options
Guests can unwind at the indoor pool or Miyako Health Club, and indulge in a massage. Enjoy a drink at Bar Eu or Cafe Belle, or savor Chinese cuisine at Shisen.

Experience luxury and convenience at Sheraton Miyako Hotel Osaka - book your stay now!

Important information:

There is an additional admission fee for both the indoor swimming pool and Miyako Health Club.


The pool is open 08:30 - 21:00 (last access 20:30). The sauna is open 11:00 - 22:00 (last entry 21:00). Entrance fees apply to both, and access is limited to people of 12 years and older. Guests with a visible tattoo are not allowed. Closed on the first Thursday of the month.

Guests can purchase a 1-day or 2-day Kintetsu train pass at the hotel, valid for Kyoto, Osaka and Nara area.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ITM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 1000 per day.

Location

Guest Reviews

8.2
Based on 356 reviews
Cleanliness: 8.16
Service: 8.53
Location: 8.67
Room Quality: 7.92
Amenities: 7.75
Value for Money: 7.41
Food and Beverage: 8.76
Overall Experience: 8.43
P
Perica solo_traveller hu
8
2026-04-12 via Nuitee
N
Nopadol extended_group th
9
2026-04-05 via Nuitee
P
Paula couple ie
9
2026-04-05 via Nuitee
B
b52b2015 Couples London, England
2
Worst Marriott hotel room
Pros:

Just checked into our room and extremely disappointed. The room is small, uninviting cold and damp mainly due to a draft coming in from the main window.
Information sheet left in the room stating their central temperature control system will only be operational on cool mode.
Contacted guest relation's to ask if possible to move to an alternative room only to be told the hotel was at full capacity.
This is one of the worst Marriott hotel rooms I have ever experienced.

2026-04-04 via Tripadvisor
R
RYOICHI family_with_children jp
8
2026-04-03 via Nuitee
A
Andrea couple br
8
2026-03-27 via Nuitee
S
SODSAI couple th
8
2026-03-25 via Nuitee
T
Takeshi family_with_children jp
8
Pros:

エレベーターの速さ
朝食
シャワールーム

Cons:

下層階だったので、景色は 今ひとつ でした。
エレベーター と 部屋までの 距離

2026-03-18 via Nuitee
H
HUNG KUN extended_group tw
10
2026-03-17 via Nuitee
M
merri couple us
8
Had a very pleasant stay, excellent service staff
Pros:

Clean, good location, excellent breakfasts. Great staff

Cons:

Rooms were small

2026-03-16 via Nuitee
T
Terutaka family_with_children jp
4
Pros:

受付に人が多く、チェックインしやすい。
朝食のミニおにぎりは美味しくて量がちょうど良い。
ライトオンオフのボタンがわかりやすい。
ベビーチェアをすぐに持ってきてくれた。

Cons:

・お風呂のパッキンが汚い。
・トイレとお風呂、洗面所が同じく空間にある。
・朝食の動線が狭く、すれ違う人に注意しないといけない。もっと広くして欲しい
・大浴場がない。
・朝食のカトラリーの場所がわかりにくい
・和食ゾーンが狭く、お味噌汁や米、お粥など、注ぐ系が多いため渋滞しやすい。
・ 出口のコーヒーサーバーをもっとアピールして欲しい。わかりにくい。

2026-03-14 via Nuitee
M
Machiko solo_traveller fr
10
2026-03-14 via Nuitee
M
Machiko solo_traveller fr
10
2026-03-11 via Nuitee
K
Ken couple vn
9
Pros:

Ngay trên trạm tàu, di chuyển đi nhìu nơi dễ dàng

Cons:

Hotel khá cũ, đồ ăn sáng thì ko đa dạng cho lắm. Ở 4 đêm chỉ ăn 2 lần 😅

2026-03-01 via Nuitee
종성 couple kr
10
2026-03-01 via Nuitee
T
TOMAS family_with_children gb
9
Pros:

Very elegant hotel in a very good location

Cons:

Double twin beds.

2026-03-01 via Nuitee
L
lucy family_with_children gb
10
2026-02-28 via Nuitee
N
nicholasmD4097DQ Solo travel Las Vegas, Nevada
8
Good value and convenient to transportation
Pros:

I booked a Premium Floor Standard Queen Mid Floor room as a Titanium member. I hate to sound spoiled but I was pretty surprised at no upgrade at all at check in, especially on a midweek 2 night stay. Staff apologized for that and it’s honestly not an issue.

The room was fairly spacious by Japanese standards and pretty standard by western point of view. It was also clean and felt fresh.

The hotel is located above the Osaka Uehommachi Station on the Kintetsu Line. I would usually take the Bus Terminal exit to quickly get back to the hotel entrance. It’s really convenient and is a quick 2 stops away from Osaka Namba.

I had breakfast in the 2nd floor restaurant “eu” which included both Japanese and western options. There was a plain omelet station as well as a handmade onigiri station which was really nice. I also tried cocktail hour in the Sheraton Club on the 20th floor however I got there in the last 30 minutes of service and many of the hot options were raided by my fellow guests. There was enough there to make a light meal of it. I can’t speak to breakfast service in the Sheraton Club as I decided to go to the restaurant early every day.

There seems to be renovation going on until about April so unfortunately door slamming and some drilling sounds could be heard during the daytime.

Overall the stay was pretty good and I would actually consider the value quite good when you consider price paid. This hotel tends to be one of the best value deals for quality received in Osaka and the location is conveniently right on top of a station. I’d be open to staying again and I would definitely recommend it to travelers looking for bang for their buck.

2026-02-26 via Tripadvisor
W
WANDER extended_group br
5
Infelizmente, não está no mesmo nível dos demais Sheratons. Precisa de uma modernização na climatização dos quartos e no
Pros:

Localização, cama e roupa de cama e atenção e cuidado dos funcionários. Café da manhã muito bom.

Cons:

Não tinha ar condicionado no quarto, apenas calefação. Tivemos que dormir de janela aberta e escutando o barulho da rua.
No banheiro, o chuveiro não tinha qualquer articulação, apenas uma posição que, ficando nela, a água ia em direção à parede.

2026-02-25 via Nuitee
M
Molauda family_with_children tw
8
Pros:

早餐很豐富,好吃!

2026-02-24 via Nuitee