Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent tennis instruction
Beautiful property
Cons:
Poor service and communication
Room cleanliness issues

Categories

Cleanliness
7.23
The room was not clean upon arrival, which is unacceptable for a property at this price point.
Service
8.2
Poor communication and lack of service recovery were noted, especially during the check-in process.
Location
9.74
The location is desirable for tennis enthusiasts.
Room Quality
8.19
Room quality fell short of expectations, with comments about not being ready upon check-in.
Amenities
9.22
The tennis facilities and the spa received positive remarks.
Value for Money
7.68
The experience was not commensurate with the price paid, especially with extra fees.
Food and Beverage
8.73
Breakfast was included, but there were issues with charges.
Overall Experience
8.2
Overall experience was disappointing when considering the expectations from a JW Marriott.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:39

Property Description

Luxurious Accommodations
The JW Marriott Desert Springs Resort offers luxuriously appointed rooms with LCD TVs and marble bathrooms, all providing stunning views of the pools and gardens.

Abundant Amenities
Guests can enjoy 2 championship golf courses, 5 pools, gondola tours, tennis courts, a fitness center, and a top-notch spa offering a variety of treatments.

Culinary Delights
Experience Californian cuisine at the Rockwood Grill, authentic Japanese dishes at Mikado, and freshly prepared sushi at the lobby bar. Room service is also available for a cozy night in.

Book your stay at JW Marriott Desert Springs Resort & Spa for a perfect blend of luxury, relaxation, and entertainment.

Important information:

Please note: If you book a room with breakfast included, breakfast is offered per room for up to 2 adults and 3 children under 12 years of age.

Please note: When booking more than 9 rooms, different policies and additional supplements may apply.

Daily resort fee includes:
- Self-parking
- Wi-Fi
- Golf bag storage
- Fitness classes
- Bike rental

Guests staying over May/23/2025 - May/26/2025 - Resort will be open to overnight guests only. Max room occupancy limits will be strictly enforced.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSP

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 691 reviews
Cleanliness: 7.23
Service: 8.2
Location: 9.74
Room Quality: 8.19
Amenities: 9.22
Value for Money: 7.68
Food and Beverage: 8.73
Overall Experience: 8.2
A
Azaris • family_with_children • us
10
Cons:

The room little small

2026-04-07 • via Nuitee
D
Deum • solo_traveller • kr
8
Cons:

식당들의 시간 안내 및 예약방법 안내 필요

2026-04-06 • via Nuitee
J
Jennifer • family_with_children • us
9
2026-04-03 • via Nuitee
I
Inna • couple • us
10
2026-04-01 • via Nuitee
C
Candelaria • family_with_children • us
9
Pros:

En general todo está bien 🤩

2026-03-30 • via Nuitee
Y
Yi yun • family_with_children • tw
9
2026-03-24 • via Nuitee
L
Linette • couple • us
9
2026-03-23 • via Nuitee
S
Sandra • couple • ca
9
2026-03-10 • via Nuitee
S
sharonq734 • Friends getaway
10
Tennis Clinics on JW Marriott Courts
Pros:

An all-inclusive stay with accomodation and 3 hour tennis clinics each day. Fabulous instruction on the courts with Stacey, David and Zee. Thank-you for your expertise and inpiration. Beautifully orchestrated and priced by coordinator Megan O'Leary.
Thank-you from all of us - a Canadian team of 9 women.

2026-03-04 • via Tripadvisor
B
BoulderSkier • Friends getaway
10
All around great activities and leisure experience and vacation
Pros:

Love the hotel and its many amenities. Great lobby atmosphere with coffee shop and bar. Great restaurants onsite. Fun things to do in and around the hotel like put put golf, cycling, fitness parcour, walking trails. Went there for a tennis camp for the second time and again it did not disappoint but enrich and improve our tennis skills.

2026-03-01 • via Tripadvisor
E
elizabethlV2359JN • Business
2
Room temperature is uncomfortable (hot then cold then hot), common areas feel like mall of America, and the pool is dirt
Pros:

The main areas of the hotel feel like a huge mall. Very loud and busy. The hvac in the rooms is uncomfortable… very hot then very cold. But the pool is the worst. It’s so dirty. Actual dirt in the bottom of the pool and film and bandaids floating on the top of the water. The service has actually been good, however.

2026-02-28 • via Tripadvisor
1
123djh63 • Family • Kendall, New York
10
Experience of a lifetime
Pros:

Wonderful experience overall. Staff went out of their way to make sure we had everything we needed. Took a pickleball lesson followed by a massage. Both experiences were more than expected.

2026-02-27 • via Tripadvisor
M
michaelsB9056WA • Solo travel • Newport Beach, California
10
Tennis at JW Marriott Desert Springs
Pros:

I would highly recommend all the tennis camps at the Marriott Desert Springs facility.
1. Jim Leupold and his staff provide excellent instruction on basic and advanced technique, positioning and strategy. Play is mixed in with the drills so you can practice what you learned.
2. The tennis facilities and the hotel are fantastic.
3. The chance to play tennis on grass, clay and hard court at the same location is really fun and not available at most tennis facilities.
4. The weather in Palm Desert is great for tennis most of the year.
5. I have been attending the camps for 5+ years and have always had a great experience.

2026-02-26 • via Tripadvisor
G
Go28690085846 • Friends getaway
10
Tennis trip
Pros:

Went to Palm Desert with some friends for a tennis trip. Hotel was perfect and the tennis instruction was next level! Thank you!

2026-02-23 • via Tripadvisor
L
lukcan • Business • California
10
Perfect 3 days in Palm Desert at JW Marriott Desert Springs Resort
Pros:

Great venue for meeting. Room was awesome. The front desk Luna was very helpful.
Special kudos to Stacey Sims who was a fantastic tennis pro with helpful tips that made a difference in my game. Professional, and friendly. I will try to find him again.

2026-02-19 • via Tripadvisor
C
ChistooherT • Couples • San Diego, California
4
Over priced and over rated
Pros:

Beautiful property and setting but Hotel is tired and not well cared for. Thick dirt and dust on the edges of the Atrium surrounding the lobby
-Restaurants on property ( with exception of bar and Sushi) are far from the main lobby and figuring out how to get a reservation can be a problem
-Shower drain flooded the first morning we were there, had to be fixed by Hotel team
-Valet is 45$ per night....ridiculous ! Self park available for 25$ but the lot is quite a hike from the Hotel
-Our room wasnt cleaned on our last day there, no explanation.
-Hotel checkin was understaffed.
-Marriot Bonvoy app offered no was to contact Marriott customer service regarding our stay?

2026-02-19 • via Tripadvisor
K
kellybF4879ZC • Family
10
Tennis Visit
Pros:

The tennis center at Desert Springs is outstanding. Today I had a private lesson with Stacy. He understood my goals and gave great instruction and tips.

2026-02-15 • via Tripadvisor
T
TripGalSeattle • Business • Seattle, Washington
10
Gorgeous
Pros:

Gorgeous resort. It is huge with two different sides centered by pool areas. Limited food options by pool. Conference food was good. Rooms nicely appointed and comfortable. Would stay again.

2026-02-15 • via Tripadvisor
S
susan • couple • us
10
excellent
Pros:

4 floor is good, might have been a little close to the noise in the lobby. but overall it was good. we have to check next time, and make sure there is no tournaments for the kids at the time we arrive.

2026-02-14 • via Nuitee
C
Cindy_Mson • Family • San Diego, California
10
Worth every penny
Pros:

We unexpectedly booked a trip to Palm Springs and the hotel was on my bucket list. I love flamingos, saw the boats and decided I wanted a hotel that was a staycation.

Every single staff member gave 110% of who they were. The kindness, can do attitude and the desire to make our stay a memorable one were out of this world.

However Baba, was by far the one who left the biggest footprint on our heart. What started out as a simple hello quickly became a friendship which I have no doubt will span continents. Stay who you are, stay you.

The hotel in itself did not disappoint- it is in fact the destination it promises to be. It offers mini golf, golf, swimming pools, an aviary, complimentary bike rides, activities for the whole family,movie nights and live music to name but a few things.

Thank you for creating memories of a lifetime.

2026-02-13 • via Tripadvisor