Palm Suites Trademark Collection by Wyndham

Hotels
•
Trademark
8.3 (1853 reviews)
602 W Fort Macon Rd , Atlantic Beach , US
+1 252-247-6400

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location / convenient for area
Friendly, helpful staff
Good value / affordable
Rooms with balcony/view
Some rooms clean and updated
In-room fridge and microwave
Quiet atmosphere (for many stays)
Comfortable rooms for some guests
Cons:
Poor cleanliness (cockroaches, sticky floors, old food)
No breakfast / limited food & coffee availability
Uncomfortable or inconsistent mattresses
Maintenance issues (lighting out, high sink, dirty drawers)
Missing amenities (no fitness room, no boat slip for customers)
Locked cabinets / limited unpacking space
Small single-use toiletries
Guest behavior issues / disturbances reported

Categories

Cleanliness
5.5
Multiple guests reported poor cleanliness (sticky floors, old food under pullout bed, wet towels in mini-fridge, cockroaches, dirty dresser drawers); cleanliness is a consistent negative.
Service
10
Staff repeatedly described as helpful, pleasant and awesome (receptionist, general staff); service is a clear strong point in the reviews.
Location
10
Location was cited very frequently as excellent/convenient with good views and proximity to the beach/area; location is a major positive.
Room Quality
9
Mixed room quality: several guests praised updated/comfortable rooms, balconies and amenities like fridge/microwave, while others noted outdated rooms, poor lighting, high sink and uncomfortable mattresses—overall slightly above average but variable.
Amenities
8.5
Amenities are mixed: rooms often have useful features (fridge, microwave), but guests noted missing/limited amenities (no breakfast service, no fitness room, no boat slip for customers, locked cabinets) which lowers the score.
Value for Money
9.5
Several guests called the property affordable and good quality for the price; despite some negatives (cleanliness, missing breakfast), many felt it offered strong value.
Food and Beverage
6.5
Frequent complaints about lack of breakfast, limited coffee access and minimal creamer/toiletry portions; food & beverage offerings are noticeably weak.
Overall Experience
7.4
Mixed overall: excellent location and staff balance against recurring cleanliness and amenity omissions. Many guests enjoyed their stays, but significant negatives caused some to not return or leave early.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Prime Location near the Beach
Located just a 7 minutes' walk from the beach, Palm Suites offers the perfect seaside getaway. Enjoy the convenience of easy beach access during your stay.

Comfortable Rooms with Modern Amenities
Relax in our well-equipped rooms featuring a flat-screen TV, refrigerator, coffee maker, and microwave. Pamper yourself in the private bathroom with complimentary toiletries and a hairdryer. Upgrade to select rooms for a cozy seating area with a sofa.

Leisure Facilities and Services
Take a dip in the refreshing pool or enjoy a BBQ at the onsite facilities. Stay connected with complimentary WiFi throughout the property. The picnic area is perfect for outdoor gatherings.

Experience a relaxing beach vacation at Palm Suites. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EWN

Location

Guest Reviews

8.3
Based on 1853 reviews
Cleanliness: 5.5
Service: 10
Location: 10
Room Quality: 9
Amenities: 8.5
Value for Money: 9.5
Food and Beverage: 6.5
Overall Experience: 7.4
K
Kenneth • couple • us
8
2026-11-07 • via Nuitee
M
mustafa • solo_traveller • us
9
2026-11-06 • via Nuitee
M
Markus • family_with_children • de
9
2026-11-04 • via Nuitee
G
Garrett • couple • us
8
Pros:

Cozy, friendly, the views! Nice room

Cons:

Neighbors had young children up early, very loud, yelling, jumping and banging on walls.

2026-11-02 • via Nuitee
J
jason • couple • us
10
2026-11-01 • via Nuitee
M
Moira • couple • us
10
2026-11-01 • via Nuitee
B
Bobby • extended_group • us
10
Pros:

Room location and balcony. Hotel is also very convenient.

Cons:

Would have liked more coffee creamer options but thats being picky. I am greatful for what was available complimentary.

2026-10-29 • via Nuitee
H
Haley • couple • us
10
Lovely, no complaints!
Pros:

good view, great quality for price, fridge, microwave, living room area, makeup wipes in bathroom

Cons:

N/A

2026-10-27 • via Nuitee
A
Anthony • couple • us
9
I'll be back
Pros:

Room 214 was great with lovely view. The bed mattress was not comfortable

Cons:

Bed matress

2026-10-27 • via Nuitee
H
Holly • family_with_children • us
9
2026-10-26 • via Nuitee
A
Ashley • extended_group • us
9
2026-10-26 • via Nuitee
G
Greggory • couple • us
7
We had a great time in the area. The hotel stay could have been better.
Pros:

Bed was very good. Helpful and pleasant staff.

Cons:

The bathroom sink really, really sucked. It was too high and too far back. That alone would keep me from going back. A person might use it several times a day and each time it was a reminder of how bad it was. Also, there are no hooks to quickly and easily hang up sweaters, rain jackets, etc., especially when wet. Nor do you serve a breakfast. We travelers have come to expect that nowadays. I don't think we will coming back.

2026-10-26 • via Nuitee
A
Angie • couple • us
9
Cons:

They didn't have any breakfast

2026-10-25 • via Nuitee
C
Collier • couple • us
2
We left after 5 minutes to find somewhere else to stay.
Pros:

The receptionist was nice

Cons:

We did not like the overall cleanliness. We did not like the wet towels left in the open mini fridge. We also did not like the cockroachs.

2026-10-24 • via Nuitee
J
Johnetta • couple • us
10
2026-10-22 • via Nuitee
D
david • couple • us
8
Pros:

Great place

Cons:

Need to be cleaned a little better, dresser drawers where dirty

2026-10-21 • via Nuitee
D
Darren • couple • us
10
2026-10-20 • via Nuitee
T
Thar • couple • us
10
2026-10-19 • via Nuitee
V
Vaughn • couple • us
8
Pros:

Location.. the shower was awesome!!! Clean rooms

Cons:

There is not much lighting in the room first.. And we had two light bulbs out. One in the strip and one in the lamp in the corner. So it wasnt well light ..

2026-10-19 • via Nuitee
B
Brianna • family_with_children • us
5
Not Clean
Pros:

Location was great.

Cons:

Our room was outdated and not properly cleaned. The floors felt sticky and there was old food under the pullout bed. We inevitably brought sand into our room from the beach, asked for a broom to sweep it up twice and was told no both times. Cleanliness is a priority for my family, therefore I would not book again.

2026-10-19 • via Nuitee