Hotel Triton Union Square San Francisco

Hotels
8.4 (1568 reviews)
342 Grant Avenue , San Francisco , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Small rooms
Limited breakfast options
Noise issues

Categories

Cleanliness
8.06
There were concerns about the smell in a room and loose outlets, indicating some cleanliness issues.
Service
9.03
Staff were highlighted as friendly and helpful by multiple guests, enhancing the overall service quality.
Location
9.07
The hotel is well-located near Union Square and Chinatown, making it convenient for guests.
Room Quality
8.02
Some rooms were noted as small and noisy due to heating issues, affecting overall satisfaction.
Amenities
8.55
Basic amenities including grab-and-go breakfast; however, limited breakfast options were reported.
Value for Money
8.51
Given the location and general quality, value is seen as fair despite some drawbacks.
Food and Beverage
7.56
Breakfast options were criticized as insufficient, impacting the overall food and beverage experience.
Overall Experience
8.43
Despite some minor issues, the enjoyable stay and positive interactions contributed to a good overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:17

Property Description

Artistic Vision Brought to Life:
Hotel Triton embodies the creative spirit of San Francisco, designed by local artists to showcase the vibrant Bay Area pop culture.

Conveniently Located & Value-Packed:
Situated near Chinatown gates and Union Square, Hotel Triton offers a prime location for exploring the city. Enjoy amenities like WiFi, wine receptions, and a fitness center, making your stay both convenient and valuable.

Charming Amenities & Culinary Delights:
Indulge in welcome sweet treats, gourmet coffee & tea, and on-site dining options. With fruit-infused water and a range of amenities, Hotel Triton ensures a delightful stay in San Francisco.

Book now for an unforgettable experience at Hotel Triton, where art, culture, and comfort converge seamlessly.

Important information:

Please note that the parking fee noted in policies excludes taxes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 42 per day.

Location

Property Accessibility

Total Disability Score: 33
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 1568 reviews
Cleanliness: 8.06
Service: 9.03
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 7.56
Overall Experience: 8.43
K
kwD4635FH • Business
10
Great location, breakfast, and wine hour!
Pros:

I’ve stayed here many times over the years and it’s a great location, across from the iconic SF Chinatown gate and near Union Square, Chinatown, and the financial district. There’s lots of small hotels like this in SF but the coffee and continental breakfast as well as the daily wine hour along with helpful staff make the Triton stand out, especially at its price point. Thank you especially to Tony for his patience and helpfulness during this most recent stay!

2026-07-18 • via Tripadvisor
K
Kristin • solo_traveller • us
8
I come back weekly and tell everyone about you
Pros:

The staff, the breakfast and happy hour! The staff is so nice!

Cons:

There seems to be a ticking sound in the pipes or system because all day and night long you hear a little knocking within the walls and I think it’s the plumbing system. My colleague heard it as well.

2026-07-18 • via Nuitee
L
Laure • family_with_children • fr
8
Plutôt bien
Pros:

Hôtel plutôt classique mais plutôt bien

Cons:

Il était indiqué que le petit dej était compris, en fait ne vous attendez pas à un vrai petit dej ! C’est même dingue qu’ils considèrent 3 gâteaux comme un petit dej

2026-07-18 • via Nuitee
C
carine • family_with_children • fr
8
Pros:

Le distributeur d’eau et de glace à volonté

Cons:

Le petit déjeuner pas très varié et petit

2026-07-17 • via Nuitee
Y
Yuliia • extended_group • us
10
2026-07-17 • via Nuitee
Y
Yuliia • family_with_children • us
10
2026-07-16 • via Nuitee
K
KIRILL • couple • us
10
Cons:

Breakfast

2026-07-15 • via Nuitee
C
Christian • family_with_children • at
5
Pros:

Sehr gute Lage

Cons:

Wir haben ein Zimmer für drei Personen gebucht und nur ein Zimmer mit einem Doppelbett bekommen auf Nachfrage konnte uns keine alternative für die erste Nacht angeboten werden!! (Kein Beistellbett, kein Zimmer wie gebucht mit zwei Doppelbetten) also musste einer von uns am Boden schlafen
Antwort vom Mitarbeiter an der Rezeption ist für diese Nacht so. Im Nachgang wollten wir zumindest irgendein entgegenkommen von Seiten der Unterkunft aber selbst mithilfe von Booking konnte keine Einigung erzielt werden.

Danke an Booking für die Hilfe aber das Verhalten vom Hotel ist äußerst bedenklich
Kundenzufriedenheit ist ein Fremdwort für dieses Hotel 👎

2026-07-15 • via Nuitee
D
Denis • couple • us
6
Great location with public transportation nearby. Very quiet, helpful staff. Breakfast below expectation, same every d
Pros:

Booking.com

Cons:

The location

2026-07-14 • via Nuitee
B
Brandy • extended_group • us
8
2026-07-14 • via Nuitee
S
Samantha • couple • us
8
We had a great two night stay for a concert in the city. Location right next to the entrance to Chinatown, walking dista
Pros:

Beds and pillows were extremely comfortable, room was clean and quiet (on the 6th floor), and there was a water dispenser on our floor. Every hotel should have this! The lobby is beautiful and lively and always smells good. The staff is very friendly.

Cons:

The only thing was the AC unit in our room was a little inconsistent.

2026-07-13 • via Nuitee
E
Esparza • couple • us
8
2026-07-13 • via Nuitee
S
Sightseer46005981027 • Couples • Montreal, Quebec
10
Thank you Tony!
Pros:

Thank you Tony for going over and above! You won’t find a better bang for your buck in San Francisco I highly recommend!

2026-07-12 • via Tripadvisor
E
Elise • couple • gb
7
Good for city exploring
Pros:

Small rooms but clean and comfortable, great location directly outside the Chinatown gates. Friendly staff. Would recommend for a couple wandering around the city.

Cons:

Breakfast was a bit sparse, they said it would be continental but all they had were coffee and chips ahoy muffins. They let us keep our bags after check out but only for 4 hours for some reason.

2026-07-12 • via Nuitee
E
Explorer59854520849 • Couples
8
Dog Friendly Boutique Hotel
Pros:

Prime location near Union Square and across from the entrance to Chinatown. Only one staff employee at reception (Saba who was extremely friendly) handling both registration and phone calls. Early check-in is available for $30.

The hotel is dog friendly. During my one day stay I saw as many as 10 different dogs going through the lobby. Dog treats offered at the door. Valet parking available for $65 per day. And there's complimentary wine available at 6pm.
The continental breakfast is simple. Includes coffee, orange juice and mini-muffins. The hotel needs to improve this. However the restaurant next door offers a 15% discount for hotel guests.

My wife and I stayed in room 414, a king size bed with a view of Grant Street. Being close to the street there is some traffic noise.
The room was very comfortable, cozy and clean. Good water pressure with eucalyptus shampoo and body soap which I extremely enjoyed.
I have a complaint about the bathroom door, which opens inward. This made it very difficult to get it. I had to step into the shower inorder to close the door. Water and ice located on the 6th floor. There are two elevators which hold around 4-6 guests depending upon luggage. So there can be a wait for service.
Overall our stay was pleasant and enjoyable. I would stay here again and I do recommend the Triton Hotel.
Thanks for reading my review. rg-

2026-07-11 • via Tripadvisor
D
Dawson • couple • us
10
2026-07-11 • via Nuitee
P
Pedro • family_with_children • mz
10
2026-07-11 • via Nuitee
D
Dawson • couple • us
10
2026-07-11 • via Nuitee
M
Maryna • family_with_children • ua
9
2026-07-11 • via Nuitee
M
Marcus • couple • us
10
Definitely will be coming back
Pros:

Perfect. Except only one of the elevators was working

Cons:

Close to everything

2026-07-10 • via Nuitee