Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Small rooms
Limited breakfast options
Noise issues

Categories

Cleanliness
8.06
There were concerns about the smell in a room and loose outlets, indicating some cleanliness issues.
Service
9.03
Staff were highlighted as friendly and helpful by multiple guests, enhancing the overall service quality.
Location
9.07
The hotel is well-located near Union Square and Chinatown, making it convenient for guests.
Room Quality
8.02
Some rooms were noted as small and noisy due to heating issues, affecting overall satisfaction.
Amenities
8.55
Basic amenities including grab-and-go breakfast; however, limited breakfast options were reported.
Value for Money
8.51
Given the location and general quality, value is seen as fair despite some drawbacks.
Food and Beverage
7.56
Breakfast options were criticized as insufficient, impacting the overall food and beverage experience.
Overall Experience
8.43
Despite some minor issues, the enjoyable stay and positive interactions contributed to a good overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:17

Property Description

Artistic Vision Brought to Life:
Hotel Triton embodies the creative spirit of San Francisco, designed by local artists to showcase the vibrant Bay Area pop culture.

Conveniently Located & Value-Packed:
Situated near Chinatown gates and Union Square, Hotel Triton offers a prime location for exploring the city. Enjoy amenities like WiFi, wine receptions, and a fitness center, making your stay both convenient and valuable.

Charming Amenities & Culinary Delights:
Indulge in welcome sweet treats, gourmet coffee & tea, and on-site dining options. With fruit-infused water and a range of amenities, Hotel Triton ensures a delightful stay in San Francisco.

Book now for an unforgettable experience at Hotel Triton, where art, culture, and comfort converge seamlessly.

Important information:

Please note that the parking fee noted in policies excludes taxes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 42 per day.

Location

Property Accessibility

Total Disability Score: 33
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 1390 reviews
Cleanliness: 8.06
Service: 9.03
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 7.56
Overall Experience: 8.43
M
Margarita couple ca
8
Pros:

Great location

Cons:

Room was small, I booked a queen room but bed was more like a double. Bed was on the harder side. AC wasn’t great and we felt warm at night.

2026-03-05 via Nuitee
L
Luis Fernando solo_traveller br
7
Cons:

GYM , room cleaning just , every other day , no restaurant for breakfast

2026-03-04 via Nuitee
L
Leo couple us
7
Pros:

Clean room, decent bathroom

Cons:

AC is a little loud and the bed is a bit on the soft side

2026-03-04 via Nuitee
C
camilla couple no
6
2026-03-03 via Nuitee
N
Natalie solo_traveller us
9
I'd stay here again.
Pros:

The location is great: very safe and close to BART and Muni. I felt safe walking by myself at night on the surrounding streets. I love that it is across the street from the Chinatown entrance. That's charming. My room was quiet. I don't recall hearing any street noise. The lobby is beautiful, very hip. It is obviously an older building that has undergone renovations. My bathroom was updated. The shower water pressure was great. The bed and the pillows were comfortable. I was very happy. One last thing: I kept being worried that I would get charged extra on-site fees, despite Booking.com's promise. But I wasn't!

2026-02-28 via Nuitee
J
Jean Francois couple fr
10
L’hotel bien placé nous a facilité soeed tour de SFO en une journée avec son personnel formidable .
Pros:

Tout , confort .. emplacement et personnel .

Cons:

RAS

2026-02-27 via Nuitee
K
Kate family_with_children au
9
2026-02-26 via Nuitee
F
Felicia couple us
9
We need a much needed staycation since we are only two hours away, we were greeted by Alice the front desk receptionist
Pros:

The location is great, so central to everything.

Cons:

There really isn’t anything maybe a bigger choice for snacks

2026-02-24 via Nuitee
C
Cato couple no
8
Ville bodd der igjen. Chinatown rett over gata
Pros:

Alt, særlig beliggenhet og happyhour med gratis vin

Cons:

Små rom

2026-02-23 via Nuitee
N
Nicolás solo_traveller cl
9
2026-02-23 via Nuitee
B
Bryon family_with_children us
5
2026-02-23 via Nuitee
Y
yoshiro solo_traveller jp
7
2026-02-22 via Nuitee
B
Benoit couple fr
10
2026-02-13 via Nuitee
J
johnrE7071KH Business
10
Great Service
Pros:

Alice at the front desk was really helpful and accommodating as I was getting checked in after a long travel day. Great service!

2026-02-10 via Tripadvisor
4
489abrahams Friends getaway
2
1 Star – Checked Out Immediately Due to Unsanitary Conditions
Pros:

I had such a bad experience at this hotel that I checked out immediately and could not stay even 5 minutes — despite being charged over $650 per night due to Super Bowl weekend pricing for what was supposedly a premium room.

From the moment we entered the building, the entire hotel smelled strongly of urine. The odor was overwhelming and persistent throughout the hallways and into the room itself. The furniture was visibly dirty, worn out, and poorly maintained. The carpet had a strong, foul smell consistent with pet urine. This hotel allows dogs in the rooms, and it was very clear the carpets have been repeatedly soiled and not properly cleaned or replaced.

The conditions were so unsanitary that I was genuinely afraid to unpack my bags or even touch the bed due to hygiene concerns, including the possibility of bedbugs given the overall state of the room.

On top of that, the windows are fitted with old-style window air conditioning units, and the windows do not close properly. Because the room is directly above a busy street, the noise was constant and extremely loud. Between traffic and street noise, sleep would have been impossible. Again, this was marketed and priced as a premium room, which made the situation even more frustrating.

This was not a minor inconvenience — it was completely unacceptable for any hotel, let alone one charging luxury prices. I would strongly advise others to avoid this property, especially during high-demand weekends, unless major improvements are made to cleanliness, maintenance, and basic room standards.

We literally had to walk out and checked out immediately even when they charged us the full length of our 3 night planned reservation.

2026-02-07 via Tripadvisor
L
LaVidaBuono Couples Redding, California
8
Great Location, Reasonable Price
Pros:

We have stayed at the Triton many times over the years, starting around 2004. The location is absolutely perfect if you just want to park the car and wander around San Francisco. The rooms are clean and classy, the price is very reasonable. It is an older hotel, so (in our room) the plugs for phone charging were not next to the bed. The amenities were good, the windows must be insulated because the noise level was really low. The faucet on our bathroom sink was loose, so we had to use two hands to use it (one on the spout, one on the handle). Still, all in all, it is a great value and we will stay again.

2026-01-30 via Tripadvisor
S
samuellF5877VA Couples
10
Great stay in San Francisco
Pros:

Beautiful hotel centrally located in the city! Staff was very friendly and attentive to our needs! Will definitely come again.

2026-01-29 via Tripadvisor
J
Julian solo_traveller us
10
2026-01-28 via Nuitee
A
alejandromE6129KT Solo travel Santa Rosa, Sonoma County, California
10
Amazing staff and stay. Thanks Alice!
Pros:

I really enjoyed my stay at The Triton. Alice at the front desk was extremely friendly and made my check in and experience really personable and great.
I arrived just in time for wine hour and the free breakfast was pretty decent also.

I will def stay here again.

2026-01-27 via Tripadvisor
J
jamescK9474HO Solo travel
10
Exceptional Service
Pros:

I was super excited to stay at Hotel Triton for a couple days, but due to flight cancellations was not able to make the trip happen. The management staff (Saba) was amazing in helping to find a solution and make things right. I will most definetly be staying here next time I am in SF. Thank you!

2026-01-27 via Tripadvisor