Hotel Triton Union Square San Francisco

Hotels
7.9 (1526 reviews)
342 Grant Avenue , San Francisco , US
+1 415-394-0500

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent central location
Friendly/helpful staff
Generally clean rooms
Safe neighborhood and close to sights
Comfortable beds
Water dispenser on 6th floor
Parking availability
Charming/centrally located property
Cons:
Very limited/poor breakfast (grab-and-go, few options)
Rooms very small/cramped
Musty/old smell or poor ventilation in some rooms
No in-room coffee makers or microwaves; limited lobby coffee hours
Perceived as overpriced / not worth the price
Occasional unfriendly reception staff
Shower cleanliness issues (clogged drain, hair)
Limited lobby seating during breakfast
Spotty Wi‑Fi in some reports

Categories

Cleanliness
7.8
Many guests said rooms were generally clean, but there are repeated reports of a musty/old smell and occasional shower issues (clogged drain, hair) — overall mixed but leaning slightly positive.
Service
9.2
Staff repeatedly described as kind, friendly and helpful; a few mentions of colder reception, but overall service is praised and stands out positively.
Location
10
Consistently highlighted as excellent and centrally located (near Union Square, Chinatown, shopping, bars) and safe to walk — the strongest positive in reviews.
Room Quality
7.2
Rooms are frequently described as very small/cramped; beds and basic fittings are acceptable but space and some maintenance (Wi‑Fi, dated feel) are drawbacks.
Amenities
7
Some useful amenities (water dispenser, parking availability) but limited overall: no in-room coffee makers/microwaves, sparse lobby seating, and breakfast amenity is minimal.
Value for Money
6.5
Multiple guests felt the price did not match what was offered (overpriced for amenities and breakfast), though a few considered location made it acceptable.
Food and Beverage
6
Breakfast is repeatedly described as very light/grab-and-go, often sweet-only, served cold or removed early, with limited coffee hours — overall below expectations.
Overall Experience
9.5
Despite shortcomings (small rooms, weak breakfast), the excellent location, generally clean rooms and friendly staff lead many guests to report a positive stay and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Artistic Vision Brought to Life:
Hotel Triton embodies the creative spirit of San Francisco, designed by local artists to showcase the vibrant Bay Area pop culture.

Conveniently Located & Value-Packed:
Situated near Chinatown gates and Union Square, Hotel Triton offers a prime location for exploring the city. Enjoy amenities like WiFi, wine receptions, and a fitness center, making your stay both convenient and valuable.

Charming Amenities & Culinary Delights:
Indulge in welcome sweet treats, gourmet coffee & tea, and on-site dining options. With fruit-infused water and a range of amenities, Hotel Triton ensures a delightful stay in San Francisco.

Book now for an unforgettable experience at Hotel Triton, where art, culture, and comfort converge seamlessly.

Important information:

Please note that the parking fee noted in policies excludes taxes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Location

Property Accessibility

Total Disability Score: 33
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.9
Based on 1526 reviews
Cleanliness: 7.8
Service: 9.2
Location: 10
Room Quality: 7.2
Amenities: 7
Value for Money: 6.5
Food and Beverage: 6
Overall Experience: 9.5
D
Daniela Maria • couple • co
5
Overpriced for what was offered: disappointing breakfast, musty-smelling room.
Pros:

The location was great and near to sightseeing spots. The staff was kind. They have a water dispenser in floor 6th.

Cons:

The price I paid was not worth what the hotel offered. The breakfast was very very light and served cold, which was disappointing, especially since the pictures advertised a much more delicious and appealing breakfast. Additionally, there was no coffee available in the lobby throughout the day, just from 6 to 9 am, and the rooms did not have coffee makers or microwaves. For the price, I expected better service, more amenities, and a better breakfast. The room was clean but it had a musty, old smell, as if there were mold or poor ventilation. Overall, the experience did not meet my expectations.

2026-10-28 • via Nuitee
R
Ravinder • extended_group • in
10
Great location and value for money!
Pros:

Situated in the centre of city, next to all key locations like union square, china town, shopping centres. Place was safe to walk surrounded with some great bars.

Cons:

NA

2026-10-24 • via Nuitee
L
Lee • extended_group • my
9
Pros:

Location

Cons:

Not big enough

2026-10-20 • via Nuitee
E
Ewa • solo_traveller • us
7
good location, very small room.
Pros:

room was extremely small

Cons:

room was extremely small

2026-10-19 • via Nuitee
D
Deborah • family_with_children • ch
8
2026-10-15 • via Nuitee
T
Todd • couple • us
10
2026-10-14 • via Nuitee
M
MayCM • family_with_children • es
8
Pros:

La situación y las instalaciones en general.

Cons:

El desayuno era muy escaso y todos los días igual.
Podrían añadir algo de comida con menos azúcares.

2026-10-13 • via Nuitee
B
baloon • family_with_children • tr
5
Konum çok iyi ama hizmet ve kahvaltı çok kötü
Pros:

Konum harika otopark olanağı iyi , çevresinde hemen herşeye ulaşım var ve güvenli

Cons:

Konaklama kahvaltı dahil olarak sunuluyor ancak kahvaltıda olanlar sadece ve sadece kurvasan ,muz ve kahve. Bunu otel çalışanları bile tam kahvaltı değil al götür olarak adlandırırken bu şekilde odanın satılması yanlış. Bunları yeseniz bile lobide oturacak yer yok zaten.

2026-10-09 • via Nuitee
H
Hans • solo_traveller • nl
8
Helemaal naar wens
Pros:

Locatie

Cons:

Beetje gedateerd maar dat is ook leuk

2026-10-08 • via Nuitee
W
Warren • couple • us
10
Pros:

Charming, centrally located with very friendly staff

Cons:

Nothing

2026-09-19 • via Nuitee
E
Elena • couple • mx
10
Hotel súper ubicado y muy limpio.
Pros:

Me gusto la ubicación, la cama, la limpieza todo estaba impecable.

Cons:

La recepción, el personal no fue tan amable y no me dieron las galletas de la fortuna que les entregan a todos de bienvenida. Ponen que incluyen desayuno y en verdad es muy escueto, una cafetera con unos cuantos panes y lo retiran a las 10:00 am, mejor que no lo pongan y que te ofrezcan eso como un amenidad.

2026-09-19 • via Nuitee
K
Kate • extended_group • au
6
If it was not for the good location would have been a disappointing stay.
Pros:

Was in a great location.

Cons:

Shower was not clean and drain clogged with someone else’s hair. Not enough towels for the number of guests in our room. Our stay was also supposed to include breakfast. Turn out to be a grab and go breakfast but most mornings you would come down to a full lobby with people and plates piled up and nothing else left on the table.

2026-09-19 • via Nuitee
I
Iryna • couple • ca
10
2026-09-17 • via Nuitee
M
Mirjana • couple • us
10
Location location location
Pros:

The staff is friendly and very helpful, location is amazing, and property is very clean!

2026-09-16 • via Nuitee
C
Claude • solo_traveller • fr
6
Pros:

Emplacement bien.

Cons:

Chambre proposer pour 4 personnes trop petites ainsi que la salle de bain.

2026-09-15 • via Nuitee
B
BARBARA • family_with_children • it
8
Bene ma poteva andare meglio.
Pros:

Ottima posizione.

Cons:

Camere piccole, Wi-Fi poco funzionante, personale un po’ freddo.

2026-09-15 • via Nuitee
M
Marcos Americano • solo_traveller • br
8
Pros:

Localização e atendimento ótimos

2026-09-14 • via Nuitee
R
Rodari • solo_traveller • it
7
Cons:

Colazione non all'altezza di un 4 stelle
Senza tavoli e solo colazione dolce con poche opzioni

2026-09-13 • via Nuitee
P
PABLO • couple • co
9
Great stay and location. Breakfast can be improve
Pros:

Location and facilities are great!!! I will repeat next stay.

Cons:

Breakfast is more like snacks. Not really breakfast.
Outside the hotel there’s a restaurant

2026-09-12 • via Nuitee
O
Ogan • solo_traveller • nl
8
2026-09-12 • via Nuitee