Shangri-La Beihai

Hotels
Shangri-La Group
8.6 (58 reviews)
No.33 Chating Road , Beihai , cn

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful
Great service
Great location

Categories

Cleanliness
8.48
Standard quality for this hotel tier.
Service
8.95
Great service and support from the staff.
Location
8.99
Great location, convenient access to attractions.
Room Quality
8.44
Standard quality for this hotel tier.
Amenities
8.47
Standard quality for this hotel tier.
Value for Money
8.43
Standard quality for this hotel tier.
Food and Beverage
8.48
Standard quality for this hotel tier.
Overall Experience
8.55
Overall positive experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 17:39

Property Description

Spectacular Seaside Retreat

Luxurious Amenities: Beihai Shangri-La Hotel boasts a landscaped pool, outdoor garden, fitness centre, and 3 dining options, ensuring guests have a delightful stay.

Recreational Paradise: From a swimming pool with a water slide to a tennis court, sauna, and massage equipment, the Health Club offers a range of activities for relaxation and fun.

Culinary Delights: Indulge in authentic Cantonese cuisine at Shang Palace, savor global flavors at Coffee Garden's 12 open kitchens, or unwind at the Poolside Bar with a cocktail and local seafood barbecue.

Book now for an unforgettable experience at Beihai Shangri-La, where luxury meets tranquility.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Please kindly note that the hotel has a pet home and pet deposit service for an extra charge, but pets cannot be brought into the room.

For breakfast-included rate,
up to 2 children 5 years old and under can enjoy free breakfast;
up to 2 children between 6-11 years old can enjoy breakfast at CNY 54 per person;
children above 12 years old dine at adult price.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for CNY 286 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 58 reviews
Cleanliness: 8.48
Service: 8.95
Location: 8.99
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.55
K
kok meng couple sg
10
A memorable stay
Pros:

The staffs were very friendly and helpful

Cons:

None

2026-02-09 via Nuitee
K
Karla solo_traveller ca
10
Excellent!
Pros:

Beautiful! Great service and location!

2025-11-26 via Nuitee
Y
Yanzhong couple cn
10
2025-10-06 via Nuitee
D
Denis review category business travellers fr
7
payment massage by cartd not alowed
Pros:

restaurant and bar

2025-06-05 via Nuitee
V
Verified traveler
8
Great service, not new
Pros:

Super staff, great breakfast. Ok pool and leisure activities. Outdoor bar not open. No outside visibility from gym. Carpets in all room floors.

2025-05-17 via Nuitee
J
Jing cheng family
10
Pros:

I give this hotel a perfect 5-star rating! Although the Horizon Club Lounge was under renovation during part of our stay, the service remained exceptional. Special thanks to Jenny—her professionalism and warmth left a lasting impression. We had a delightful time at Shangri-La!

2025-03-17 via Nuitee
D
David young couple cn
8
Very good
Pros:

Generally as expected, Breakfast good

Cons:

The lack of swimming pool, closed not indoor pool

2025-02-25 via Nuitee
M
Miroslav family with young children fi
9
Superb
2024-10-14 via Nuitee
C
Chin kiang
8
Pros:

The hotel is in a good location. Very nice and friendly service staff. Will be back again.

2024-08-19 via Nuitee
R
Reza review category business travellers my
1
Payment refund
Cons:

I still haven't received my refund for deposit I paid. Can booking.com help me.

2024-07-22 via Nuitee
X
Xi family_with_children
10
Pros:

The food quality is great. I really enjoyed the breakfast and the afternoon happy hour (all complementary; afternoon happy hours comes with Horizon room booking). If you are looking for a place to experience different kinds of food, this is the place to go. The Shang Palace is also great: we emptied all dishes. The outdoor pool is clean, with water temperature at 30C; the waterside has no wait and kids did maybe 100 laps on them among 3-day stay. There’s place to rent water canon by the pool which also worked great and added to the fun. Overall next time I come back to Guangxi I will come here for family vacation again.

2024-06-21 via Nuitee
F
Felix young couple au
8
Very good
2024-06-09 via Nuitee
A
Allan young couple au
8
Very good
2024-03-30 via Nuitee
J
JINYUN
10
Pros:

Beautiful view

2024-03-04 via Nuitee
I
Ian young couple gb
3
Can find a better hotel for half the price
Pros:

Location was good by beach

Cons:

Staff didn’t talk to me even though customer. Room was too hot. When I asked for help they suggested they will open a window after. I was nearly sick or about to pass out.

2024-02-25 via Nuitee
A
Alexander review category business travellers ru
10
Good place
Pros:

All

Cons:

They don’t speak English))

2024-01-28 via Nuitee
M
My Huong family
8
Pros:

Pool war zu klein, kein indoor

2023-08-07 via Nuitee
D
Diana solo traveller au
9
A quality hotel
Pros:

The only hotel that remains the traditional quality of stars in Beihai

Cons:

Bit tired

2023-07-23 via Nuitee
A
Alex review category business travellers th
10
Exceptional
Pros:

I had a meeting and forgot a tie, couldn’t find one around. They reception people were super nice and found me one and didn’t even want a tip. Brought some fruit as well in the first day. Great stay, recommend.

2023-06-28 via Nuitee
S
Sandra family
10
Pros:

The staff offers great service and additional personal help.

2023-06-10 via Nuitee