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Facilities
Property facilities
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Express check-out
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Free WiFi
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24-hour front desk
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Terrace
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Luggage storage
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Express check-in/check-out
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Concierge service
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Elevator
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Breakfast available (surcharge)
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Safe-deposit box at front desk
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Multilingual staff
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Free newspapers in lobby
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Porter/bellhop
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Express check-out
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Smoke-free property
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Tours/ticket assistance
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Snack bar/deli
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Computer station
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Airport transportation - pickup (surcharge)
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24-hour fitness facilities
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Reception hall
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Accessible airport shuttle
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No accessible airport shuttle
Review Highlights
Categories
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Property Description
Experience luxury and comfort in the heart of Rome at the Grand Hotel Plaza, where every moment is a blend of elegance and modern amenities.
Recreation and Relaxation: Stay fit and energized in our 24-hour fitness center or unwind on our breathtaking terrace, soaking in the stunning views of the city.
Culinary Delights: Savor delectable meals at our on-site restaurant, Mascagni, or enjoy a quick snack at the cozy coffee shop. Round-the-clock room service ensures you never go hungry.
Unmatched Convenience: With 200 beautifully decorated rooms featuring premium bedding, free minibars, and cutting-edge technology, you’ll feel at home. Plus, our business center and meeting rooms cater to all your professional needs.
Embrace the charm of Rome and book your unforgettable stay at the Grand Hotel Plaza today!
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property Policies
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Pets
Service animals are exempt from fees/restrictions
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Children and extra beds
Please note, some room types at this property are not available when booking a stay with children.
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General
Cashless transactions are available
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Guest type
Essential workers only - NO
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Pets
Pets allowed
Property policies
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Pets
Service animals are exempt from fees/restrictions
-
Children and extra beds
Please note, some room types at this property are not available when booking a stay with children.
-
General
Cashless transactions are available
-
Guest type
Essential workers only - NO
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Pets
Pets allowed
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Guest type
LGBTQ friendly
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General
Professional property host/manager
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Pets
Service animals are allowed
Location
Guest Reviews
Fabulous location walkable to most of the major sites. Charming hotel, old elegance with some true charm … friendly staff! Our room had a magnificent view looking at the top of the Spanish Steps - truly stunning! We highly recommend!
I have stayed in this beautiful historic hotel several times over the years. This was my first stay since here since 2016. I was upgraded to a very large suite. The suite was very large, quiet, private and clean. I slept great! The mini bar refrigerator was not cooling (I did not report it until departure) and it was impossible to use the shower without water going onto the bathroom floor. Those are my only complaints. The hotel, overall, was very quiet. I do not know the current occupancy, but the grand salon was generally empty.
Our stay was okay. The hotel is really beautiful but service is lacking. The hotel terrace is gorgeous but after ordering a Negroni, there was no waiter in sight and waited 45 minutes for someone to come back up. In addition, we had to call down 4 times to ask for robes, and were told our bags would be sent up to our room but they weren’t and had to call multiple times, in addition to the fact that there was a screaming woman on our floor who was drunk and yelling for 30 minutes and we had to call down 6 times before security came up to escort her. I understand that unruly guests happen, but we shouldn’t have had to call so many times or waited so long for security to come.
Run down old property. Room with bath tub, no shower???!!!
Air conditioning poor operation. Wi-fi in and out all the time.
Breakfast was fine.
Wonderful hotel
Best room I had in Rome and I’ve been here 3 different times.
Great location and very friendly staff
The location was perfect. Walking distance everywhere.
The hotel was spotless and the service excellent.
I would definitely return to this hotel.
Great place in great location. Bed could be better but everything else really good
This hotel was the worst I’ve ever stayed in in terms of comfort and service. We arrived with lots of bags and no greeting or baggage assistance outside. The inside is extremely tired and old and dark and smells of mold. Our room was at the end of a long corridor which smelled so bad that I had to hold my breath. The room was very large and had two terraces. The room was photographed in a way that it appeared quite lovely. However, the terraces were dirty with dust and dirt and bird droppings. The cushions were dirty. Perhaps the worst thing about the room was the bed. It was extremely large, but was simply a thin mattress on top of what seem to be an army cot. Absolutely no support. Everytime someone moved in the bed. it squeaked so loudly the other person would wake up. I began to sleep with my head where the feet were supposed to be because it seemed to squeak less The sheets were polyester and so scratchy I had to wear socks in the bed. The pillows were not unlike pieces of wood with a pillowcase. They were so hard it was nearly impossible to sleep. The shower was so complicated with yesterday‘s technology that it took two of us to figure out how to make it work. The technology included a radio in the shower, which gives some idea of how old it was. The breakfast room was equally terrible. It was obviously at one time very elegant but that was at least 100 years ago. It was dark and it smelled bad and seemed to be dirty. The breakfast offerings were not appetizing.
An amazing hotel with wonderful architectural details all within walking distance to all the sights
Great location
It is a beautiful and elegant hotel. Salvatore, the concierge, makes you feel as though you are the only guest in the hotel. He chose wonderful restaurants for us and was attentive to our every need. All the staff went out of their way to make our stay perfect.
Expecting better ….. room was cold…
They said that was government policy not to use heater before 10 th of November … paying 450 dollars a day and freezing .. funny ha ???
Excelent al around
The staff was very helpful and friendly
Love the Grand. The name is the perfect fit. It’s so Grand. No wonder Hollywood has chosen to use it in so many movies. More importantly the entire staff is so helpful with whatever you may need. Lastly the location is absolutely prefect. Spanish steps. Trevi fountain. Etc
Bed mattress is old,
No coffee in room,
24 service is very limited,
No tissue in bathroom,
Air conditioning questionable
Room size is fair,
Over rated for values
Just the washroom was very primitive with the shower
The closets are very old
The TV channels are very confusing to use
Breakfast was not as I expected
Stunning decor and atmosphere
Very friendly and accommodating staff
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