DoubleTree By Hilton Sacramento

Hotels
Doubletree by Hilton
7.8 (497 reviews)
2001 Point West Way , Sacramento , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Great location
Friendly staff
Good food
Cons:
Poor service in specific situations
Issues with room quality
Parking fees

Categories

Cleanliness
7.03
Reviews mention cleanliness as a positive aspect, but also noted issues like clogged drains.
Service
8.5
Mixed reviews; some praised service while others faced issues with staff responsiveness.
Location
8.54
Repeatedly mentioned as a benefit, particularly for its proximity to attractions.
Room Quality
7.49
Mentioned issues with wrong room bookings and maintenance of amenities.
Amenities
8.02
General satisfaction with on-site amenities despite some complaints.
Value for Money
6.98
Complaints about charges like parking and service quality, affecting perceived value.
Food and Beverage
8.03
Food was positively mentioned, but issues with breakfast reservations were reported.
Overall Experience
7.8
The experience was mixed; previous stays were better compared to the recent one.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:32

Property Description

Convenient Location and Spacious Rooms
Situated on 17 acres near the Capital City Freeway, DoubleTree By Hilton Sacramento in the Arden-Point West Business District offers rooms and suites with balconies, comfortable seating, and modern amenities like cable TV and tea/coffee-making facilities.

Impressive Facilities for Leisure and Business
Enjoy the outdoor pool, 24-hour gym, and business center during your stay. Whether it's relaxing by the poolside or catching up on work, the hotel has you covered.

Dining Options and Nearby Attractions
Indulge in delicious meals at Twigs Cafe or unwind with a drink at Twigs Lounge. With its proximity to Riverfront Park and California State University, Sacramento DoubleTree is the perfect choice for both leisure and business travelers.

Book your stay now and experience the best of Sacramento at DoubleTree By Hilton!

Important information:

You must show a valid photo ID and major credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please Note: Only pets up to 18 kg/39 lbs are allowed with a non-refundable deposit charged at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SMF

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 8 per day.

  • Internet

    Wired internet is available in all areas and costs USD 9.95 per 24 hours.

Location

Guest Reviews

7.8
Based on 497 reviews
Cleanliness: 7.03
Service: 8.5
Location: 8.54
Room Quality: 7.49
Amenities: 8.02
Value for Money: 6.98
Food and Beverage: 8.03
Overall Experience: 7.8
M
Melbub123 Family Eureka, Humboldt County, California
10
Exemplary Staff
Pros:

This is a big hotel complex. It’s conveniently located near the Arden Mall. My room was very spacious and clean. There’s a cafe on site for breakfast, a to go counter and a lounge. What stood out to me about this hotel was their staff. From the moment I checked in the staff (front desk, maids, security, maintenance people, wait staff, etc.) was welcoming, friendly, and professional. Highly recommend.

2026-02-12 via Tripadvisor
B
Brooklynn extended_group us
10
2026-02-12 via Nuitee
E
Exselia couple us
9
2026-01-31 via Nuitee
D
David couple us
7
good
Pros:

location

Cons:

lower price

2026-01-28 via Nuitee
R
Rebecca extended_group us
5
2026-01-27 via Nuitee
A
Adam solo_traveller us
8
Although it’s not the cleanest or most comfortable, the staff was very nice a the hotel is centrally located. I’ll stay
Pros:

It’s close to everything.

Cons:

Hotel room tile floor had dried food stains from the previous guest and the bed was way too soft.

2026-01-25 via Nuitee
A
Ali family_with_children lb
10
2026-01-23 via Nuitee
A
Anna Carolline couple us
9
2026-01-20 via Nuitee
K
Kashwin couple us
10
2026-01-19 via Nuitee
D
Daniel couple us
9
Great
Pros:

Fantastic

Cons:

Clean windows and spider webs outside of building

2026-01-19 via Nuitee
C
Cole solo_traveller us
8
Welcome is the title
Pros:

What a wonderful place and time thank you all. Just beautiful place to stay

Cons:

The parking

2026-01-19 via Nuitee
L
Lauren extended_group us
10
2026-01-19 via Nuitee
K
Kimberley solo_traveller us
10
The only thing that could’ve been better was the air-conditioni
Pros:

..

Cons:

2026-01-19 via Nuitee
I
Ian couple us
10
2026-01-19 via Nuitee
B
Barry solo_traveller us
8
2026-01-19 via Nuitee
J
Jessica extended_group us
8
Very pleasant stay
Pros:

There was plenty of parking and the staff was very accommodating even when very busy.

Cons:

The main hall connecting all the wings was very hot to walk through during the day.

2026-01-19 via Nuitee
M
Mary extended_group us
10
2026-01-18 via Nuitee
J
Jagjit Kaur family_with_children au
10
2026-01-15 via Nuitee
T
Tania solo_traveller us
8
Pros:

The pillows and the bed were so comfortable!

Cons:

The carpet in our room was sticky… gross we also didn’t get our cookies at check in.

2026-01-07 via Nuitee
extended_group us
8
2026-01-06 via Nuitee