Riverside Hotel, BW Premier Collection

Hotels
BW Premier Collection
8.7 (825 reviews)
2900 West Chinden Boulevard , Boise , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Comfortable rooms
Cons:
Dirty bedding
Expensive drinks
Noise from neighboring rooms

Categories

Cleanliness
7.78
Some complaints about dirty bedding, indicating a need for improvement.
Service
9.25
Staff consistently noted as friendly and accommodating.
Location
9.29
Incredible location with scenic views and proximity to downtown.
Room Quality
8.74
Generally comfortable rooms, some issues with suite layout.
Amenities
8.27
Great amenities like pools and live music, but some inconsistencies in bar quality.
Value for Money
8.23
Good overall value but noted high drink prices.
Food and Beverage
9.28
Breakfast praised highly, but some complaints about other food options.
Overall Experience
8.75
Mostly positive experiences despite a few negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:41

Property Description

Riverfront Location and On-Site Amenities
Experience the best of Boise at The Riverside Hotel, conveniently situated just 2 miles from the city center. Enjoy riverfront views, a well-equipped gym, and a refreshing outdoor pool during your stay.

Comfortable and Well-Equipped Rooms
Relax in our spacious rooms featuring flat-screen TVs, complimentary internet access, and coffee making facilities. Whether you're here for work or leisure, each room is designed with your comfort in mind.

Delicious Dining Options and Green Surroundings
Indulge in a variety of culinary delights at the Riverside Grill, offering a delectable breakfast buffet and a tempting dinner menu. After a satisfying meal, explore the lush Boise River Greenbelt located just steps away.

Book your stay at The Riverside Hotel now for a memorable Boise getaway!

Important information:

Guests under 21 years old are only allowed to check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 825 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 9.28
Overall Experience: 8.75
K
Karen solo_traveller us
8
2026-03-03 via Nuitee
K
Ken solo_traveller us
9
Pros:

Restaurant serving staff in the evening was outstanding

2026-03-02 via Nuitee
L
Laura extended_group us
10
2026-03-02 via Nuitee
L
Lindsey family_with_children us
10
Pros:

total atmosphere

Cons:

the bartender who was serving breakfast on Sunday was one of the worst servers I have ever had. She delivered our waters when we were almost finished with our meal. She never pre bussed a single item from the table, which made it very difficult to enjoy our meal. My 8 year old son refilled our waters from the self serve water jug located in the lobby.

2026-02-24 via Nuitee
R
Rick couple us
10
Fantastic staff experienced by Brenda, Melanie and Jed
Pros:

Modern, clean and attractive
We love the pool, the hot tub not so much.

Cons:

Hot tub

2026-02-11 via Nuitee
J
Juan couple us
10
2026-01-29 via Nuitee
C
Carol couple ca
10
Pros:

Breakfast was great
Our room was nicely appointed and the bathroom was huge. Nicely decorated!
The location was beautiful

Cons:

Nothing

2026-01-20 via Nuitee
Y
Yolanda family_with_children us
5
2026-01-19 via Nuitee
I
Inna family_with_children us
10
В гостинице уютно, чисто. Отдых с семьей прошел превосходно спасибо всему персоналу
Pros:

Все отлично. Сколько проходилось завтракать в гостинице, но в этой просто СУПЕР!

2026-01-19 via Nuitee
A
Alexandra family_with_children us
8
Clean, friendly and convenient
Pros:

Great bang for your buck! The amenities included in your stay were great. Very impressed.

Cons:

I wish someone would have explained the breakfast a little better as far as being able to have fresh waffles, omelets and espresso. Wasn’t aware until we were checking out.

2026-01-19 via Nuitee
K
Kent couple us
9
2026-01-19 via Nuitee
D
Dawn extended_group us
4
Pros:

Clean hotel inside and out. Staff at check-in, and checkout were very friendly and polite. The outdoor salt water pool was very nice.

Cons:

The bathroom in our room was not stocked with necessities (for having reservations in advance). Dinner at the Sandbar was par, food was over cooked. Staff at breakfast were not friendly, and waiter was extremely inappropriate, making rude comments about other guests after the guests left their table and waitstaff began cleanup.

2026-01-19 via Nuitee
S
Susan couple us
8
By and large the room was nice, clean. Would stay again but the food was poor.
Pros:

Room was very nice, the recliner was a nice addition, bath room and towel options were well staffed , the outside patio was nice and we enjoyed the evening outside and the music around the pool.

Cons:

We had a meal in the evening in the coffee shop was bland, average. The breakfast was bad. I ended up with the standard oatmeal and my husband who eats most anything was disappointed. He ended up with the fruit and yogurt as the only thing eatable.

2026-01-19 via Nuitee
J
Josie solo_traveller us
8
2026-01-19 via Nuitee
D
Darla extended_group us
6
Cons:

The beds very hard. Flat pillows
Rented bikes had low tires and old not maintained

2026-01-19 via Nuitee
K
Kathy solo_traveller us
5
So So
Pros:

I loved the lunch I had there. The waitstaff was awesome and very courteous and friendly, and the prices were amazing.

Cons:

I felt like the rooms were cold and a bit dated. I was a bit disappointed that there was no bottled water in the fridge, seemed like this was not a great deal to expect.

2026-01-19 via Nuitee
B
Betty extended_group us
10
My stay was amazing!!!
Pros:

Wasn't able to get breakfast because of tight schedule for my day.
Staff was beyond friendly & helpful.

Cons:

There wasn't a single thing that did not exceed expectations!

2026-01-17 via Nuitee
L
Linda family_with_children us
8
2026-01-15 via Nuitee
N
Norma couple us
8
Pros:

It was a good breakfast
The swimming pool and sauna was a big plus

Cons:

The outside swimming pool was close, we did want to use it

2026-01-12 via Nuitee
D
Dennis family_with_children us
10
2026-01-08 via Nuitee