Riverside Hotel, BW Premier Collection

Hotels
•
BW Premier Collection
8.7 (961 reviews)
2900 West Chinden Boulevard , Boise , us
+1 208-343-1871

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Comfortable rooms
Cons:
Dirty bedding
Expensive drinks
Noise from neighboring rooms

Categories

Cleanliness
7.78
Some complaints about dirty bedding, indicating a need for improvement.
Service
9.25
Staff consistently noted as friendly and accommodating.
Location
9.29
Incredible location with scenic views and proximity to downtown.
Room Quality
8.74
Generally comfortable rooms, some issues with suite layout.
Amenities
8.27
Great amenities like pools and live music, but some inconsistencies in bar quality.
Value for Money
8.23
Good overall value but noted high drink prices.
Food and Beverage
9.28
Breakfast praised highly, but some complaints about other food options.
Overall Experience
8.75
Mostly positive experiences despite a few negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:41

Property Description

Riverfront Location and On-Site Amenities
Experience the best of Boise at The Riverside Hotel, conveniently situated just 2 miles from the city center. Enjoy riverfront views, a well-equipped gym, and a refreshing outdoor pool during your stay.

Comfortable and Well-Equipped Rooms
Relax in our spacious rooms featuring flat-screen TVs, complimentary internet access, and coffee making facilities. Whether you're here for work or leisure, each room is designed with your comfort in mind.

Delicious Dining Options and Green Surroundings
Indulge in a variety of culinary delights at the Riverside Grill, offering a delectable breakfast buffet and a tempting dinner menu. After a satisfying meal, explore the lush Boise River Greenbelt located just steps away.

Book your stay at The Riverside Hotel now for a memorable Boise getaway!

Important information:

Guests under 21 years old are only allowed to check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOI

Location

Guest Reviews

8.7
Based on 961 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 9.28
Overall Experience: 8.75
C
Caren • family_with_children • us
8
Pros:

This was an excellent location and the hotel offered so many features to make our overnight stay quite comfortable. The breakfast was exceptional. The lobby bar was fun with terrific live music. Dinner was good. The hotel had everything we needed: a pleasant evening in the bar/restaurant, a quiet night's sleep and efficient transportation to the airport. All the staff from front desk, bell service, food and beverage and housekeeping were excellent.

Cons:

There wasn't anything we didn't like

2026-09-11 • via Nuitee
T
Theresa • couple • us
8
2026-09-08 • via Nuitee
L
Lori • solo_traveller • us
10
Pros:

Everything

2026-09-07 • via Nuitee
T
Trinette • couple • us
3
Great location but everything else was disappointing, if you pay for a
Pros:

Great location. Next to parks, and walking trails on the Boise river. Great places to eat near by. Pools indoor and out were very nice.

Cons:

I paid extra for a room with a view. I had a room with a giant tree blocking my view and a rickety balcony. When I complained to the desk I got” that is unfortunate”. There is one elevator in this hotel. It was a huge distance from the room. We had to carry our luggage up and down two flights of stairs. Breakfast was very disappointing. I would not stay at this location again. I added the photo of my supposed view.

2026-09-06 • via Nuitee
N
Naomi • solo_traveller • us
10
It was an all inclusive relaxing getaway
Pros:

Everything

Cons:

Nothing

2026-09-06 • via Nuitee
K
Kara • solo_traveller • us
10
Loved it!
Pros:

Location, amenities and staff were amazing! Loved breakfast every morning and the local art on the wall made it special.

2026-09-05 • via Nuitee
S
Suzanne • couple • us
8
This hotel was quite nice!
Pros:

Best Western Premier is far better than Best Western. Impressive.

2026-09-04 • via Nuitee
N
Natalie • solo_traveller • us
8
Pros:

Loved the river ..loved the breakfast.the bed was comfy.the staff was super friendly and helpful.

Cons:

The shower or bathtub needs to be updated the draining of the all drains was extremely slow.so when you showered you stood in standing water. and the sinks were very slow to drain.

2026-08-31 • via Nuitee
J
Joan • couple • us
8
2026-08-28 • via Nuitee
A
Amiee • solo_traveller • us
10
Pros:

Great hotel . Great location. Breakfast was excellent.

Cons:

The hotel was kinda old for how much they charge. The pool didn't open until 11 that's very late.

2026-08-27 • via Nuitee
K
Kerry • solo_traveller • us
9
Pros:

The room was a nice size and easy for the kids to walk around. Liked that the microwave and mini fridge were hidden in the TV stand. I like that you offer a pack n play for young babies.

Cons:

That there wasn't much of an area to eat in the room. There was only the desk to sit at and we had to move a bench around so we could all eat together. The mattresses were really hard and the pillows weren't that great. The bedding was confusing there seemed like a sheet a thin comforter and then another sheet.

2026-08-25 • via Nuitee
R
Ron • couple • us
9
2026-08-25 • via Nuitee
S
Sheri • extended_group • us
7
An over $1000 one night stay, not worth the inconvenience
Pros:

Convenient. Clean. Great bar. Super friendly staff. We had a suite which was very nice. Good breakfast.

Cons:

Five events that night created chaos in the parking lots. Every space was taken, even in overflow across from the hotel. Enjoying the pool was almost impossible. There was no monitoring of who was allowed in. Were they all guests? I doubt it. My party walked right in thru the bar area.
So many families with kids overtook almost every space. I love kids but when there’s no space for other guests & you’re continuing to be splashed, it gets annoying.
My friends and I usually love Riverside, and we spent over $1000 that weekend between the room, drinks & food. But this was not a $1000 stay.

2026-08-25 • via Nuitee
D
Dorothy • solo_traveller • us
9
2026-08-24 • via Nuitee
R
Rebeca • couple • us
10
Pleasant
Pros:

Everything was perfect

Cons:

Found few spiders in room

2026-08-24 • via Nuitee
E
Erin • solo_traveller • us
8
2026-08-24 • via Nuitee
R
Robin • couple • us
9
We were just passing through but would stay here if we come back to visit
2026-08-23 • via Nuitee
G
Graham • couple • us
5
Poor value
Pros:

Pool

Cons:

Room

2026-08-22 • via Nuitee
C
Chandra • couple • us
8
Pros:

The staff was excellent. Our house cleaner was amazing and Brian at the pool was friendly and a great server.

2026-08-22 • via Nuitee
C
Catherine • solo_traveller • us
10
2026-08-21 • via Nuitee