Riverside Hotel, BW Premier Collection

Hotels
•
BW Premier Collection
8.7 (961 reviews)
2900 West Chinden Boulevard , Garden City , US
+1 208-343-1871

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Comfortable rooms
Cons:
Dirty bedding
Expensive drinks
Noise from neighboring rooms

Categories

Cleanliness
7.78
Some complaints about dirty bedding, indicating a need for improvement.
Service
9.25
Staff consistently noted as friendly and accommodating.
Location
9.29
Incredible location with scenic views and proximity to downtown.
Room Quality
8.74
Generally comfortable rooms, some issues with suite layout.
Amenities
8.27
Great amenities like pools and live music, but some inconsistencies in bar quality.
Value for Money
8.23
Good overall value but noted high drink prices.
Food and Beverage
9.28
Breakfast praised highly, but some complaints about other food options.
Overall Experience
8.75
Mostly positive experiences despite a few negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:41

Property Description

Riverfront Location and On-Site Amenities
Experience the best of Boise at The Riverside Hotel, conveniently situated just 2 miles from the city center. Enjoy riverfront views, a well-equipped gym, and a refreshing outdoor pool during your stay.

Comfortable and Well-Equipped Rooms
Relax in our spacious rooms featuring flat-screen TVs, complimentary internet access, and coffee making facilities. Whether you're here for work or leisure, each room is designed with your comfort in mind.

Delicious Dining Options and Green Surroundings
Indulge in a variety of culinary delights at the Riverside Grill, offering a delectable breakfast buffet and a tempting dinner menu. After a satisfying meal, explore the lush Boise River Greenbelt located just steps away.

Book your stay at The Riverside Hotel now for a memorable Boise getaway!

Important information:

Guests under 21 years old are only allowed to check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOI

Location

Guest Reviews

8.7
Based on 961 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 9.28
Overall Experience: 8.75
J
james • couple • us
9
Pros:

Location

2026-10-24 • via Nuitee
E
Emma • solo_traveller • us
10
2026-10-21 • via Nuitee
J
Julie • couple • us
9
2026-10-20 • via Nuitee
L
Loretta • family_with_children • us
10
Calming and helpful
Pros:

The staff was the friendliest I had ever met. We only stayed at the hotel for a few hours then had to leave back home due to a family emergency-we wish we could have stayed overnight and had the breakfast everyone was raving about it.

2026-10-19 • via Nuitee
C
Christina • family_with_children • us
10
Pros:

Nice room the unavailable late check out was not what I would expect from a resort

2026-10-19 • via Nuitee
H
Harmison • couple • us
10
I will definitely do it again and maybe just do a girls weekend next!
Pros:

I very much appreciated. The customer service that I received. However, it was concerning when I did check in because the employee could not find my reservation. I had made the reservation on October 5th. She had to call Booking.com and speak with someone and was hung up on. She continued to be very persistent and was able to get through to someone and they were able to figure out what was going on and why she couldn’t find the reservation. Her name was Maddie and she was very professional. We were able to figure out what the issue was and she resolved it and I went on my way.

Cons:

Everything was amazing!

2026-10-19 • via Nuitee
C
Chase • couple • us
1
Outdated, dirty, and not worth the price.
Pros:

Location. Staff were all very friendly

Cons:

Room was very outdated and dirty. Tons of hair in the shower. Tiny weird pillows. Booked two nights, got in super late and left the next morning. Couldn’t stay there for another night.

2026-10-18 • via Nuitee
T
Tawni • family_with_children • us
8
Pros:

Has everything. Indoor/outdoor pool, games, live entertainment.

Cons:

The communication with the front desk and the shuttle. The front desk had no clue about the schedule.

2026-10-15 • via Nuitee
K
Kathy • couple • us
10
Great place to stop while traveling.
Pros:

Superb location. Wonderful place to walk and enjoy the river and parks.

Cons:

You could really hear the noise from the upper floor. Getting hot water from the shower was tricky.

2026-10-15 • via Nuitee
D
daniela • solo_traveller • de
10
2026-10-15 • via Nuitee
D
david • couple • us
10
Too wonderful!
Pros:

I like being on the river! I like music in the morning at breakfast. I enjoy the different musical groups playing during the Dayi like being able to walk the river d walk for exercise. We love our stay here….. upstairs overlooking the river!

2026-10-11 • via Nuitee
D
Donovan • couple • us
10
Awesome
Pros:

I've stayed in a lot of nice hotels in my 78 years ,but this one was above and beyond all of them. Excellent location, beautiful view, 3 restaurants,unbelievable breakfast buffet!!! Also great music!! Can't say enough good things about it.

2026-09-16 • via Nuitee
L
Lauri • couple • us
10
We had an excellent time and will come again!
Pros:

The registration staff was friendly. The bed was so comfortable, I slept better than I have in months. Breakfast was very good. We enjoyed the artwork throughout the buildings. The grounds were beautiful. Next time we'll take advantage of the poolside bar.

Cons:

The waitress could have been a little more attentive with coffee and the timing of condiments.

2026-09-15 • via Nuitee
M
Marsha • extended_group • us
10
2026-09-15 • via Nuitee
A
Alfred • couple • ch
10
2026-09-14 • via Nuitee
C
Caren • family_with_children • us
8
Pros:

This was an excellent location and the hotel offered so many features to make our overnight stay quite comfortable. The breakfast was exceptional. The lobby bar was fun with terrific live music. Dinner was good. The hotel had everything we needed: a pleasant evening in the bar/restaurant, a quiet night's sleep and efficient transportation to the airport. All the staff from front desk, bell service, food and beverage and housekeeping were excellent.

Cons:

There wasn't anything we didn't like

2026-09-11 • via Nuitee
T
Theresa • couple • us
8
2026-09-08 • via Nuitee
L
Lori • solo_traveller • us
10
Pros:

Everything

2026-09-07 • via Nuitee
N
Naomi • solo_traveller • us
10
It was an all inclusive relaxing getaway
Pros:

Everything

Cons:

Nothing

2026-09-06 • via Nuitee
T
Trinette • couple • us
3
Great location but everything else was disappointing, if you pay for a
Pros:

Great location. Next to parks, and walking trails on the Boise river. Great places to eat near by. Pools indoor and out were very nice.

Cons:

I paid extra for a room with a view. I had a room with a giant tree blocking my view and a rickety balcony. When I complained to the desk I got” that is unfortunate”. There is one elevator in this hotel. It was a huge distance from the room. We had to carry our luggage up and down two flights of stairs. Breakfast was very disappointing. I would not stay at this location again. I added the photo of my supposed view.

2026-09-06 • via Nuitee