Riverside Hotel, BW Premier Collection

Hotels
BW Premier Collection
8.7 (880 reviews)
2900 West Chinden Boulevard , Boise , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Comfortable rooms
Cons:
Dirty bedding
Expensive drinks
Noise from neighboring rooms

Categories

Cleanliness
7.78
Some complaints about dirty bedding, indicating a need for improvement.
Service
9.25
Staff consistently noted as friendly and accommodating.
Location
9.29
Incredible location with scenic views and proximity to downtown.
Room Quality
8.74
Generally comfortable rooms, some issues with suite layout.
Amenities
8.27
Great amenities like pools and live music, but some inconsistencies in bar quality.
Value for Money
8.23
Good overall value but noted high drink prices.
Food and Beverage
9.28
Breakfast praised highly, but some complaints about other food options.
Overall Experience
8.75
Mostly positive experiences despite a few negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:41

Property Description

Riverfront Location and On-Site Amenities
Experience the best of Boise at The Riverside Hotel, conveniently situated just 2 miles from the city center. Enjoy riverfront views, a well-equipped gym, and a refreshing outdoor pool during your stay.

Comfortable and Well-Equipped Rooms
Relax in our spacious rooms featuring flat-screen TVs, complimentary internet access, and coffee making facilities. Whether you're here for work or leisure, each room is designed with your comfort in mind.

Delicious Dining Options and Green Surroundings
Indulge in a variety of culinary delights at the Riverside Grill, offering a delectable breakfast buffet and a tempting dinner menu. After a satisfying meal, explore the lush Boise River Greenbelt located just steps away.

Book your stay at The Riverside Hotel now for a memorable Boise getaway!

Important information:

Guests under 21 years old are only allowed to check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 880 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 9.28
Overall Experience: 8.75
T
Theresa solo_traveller us
9
Pros:

The hotel is within walking distance of fun restaurants and wine tasting rooms and breweries. The pool and outdoor restaurant are a treat. It has the best free hotel breakfast - an omelet bar! The rooms are nicely updated.

Cons:

The place is huge and kind of a maze to get from your room to the lobby. They do provide a map. It was not a problem for us but if you have mobility issues, you should ask for a room close to the lobby.

2026-06-27 via Nuitee
L
Lindsey couple us
10
2026-06-27 via Nuitee
J
J. RAMON extended_group es
9
2026-06-27 via Nuitee
R
Robin couple us
9
2026-06-26 via Nuitee
J
james couple us
8
Nice place, a bit overpriced, good breakfast, great location.
Pros:

Its location is wonderful. The breakfast is really good.

Cons:

We’ve stayed there several times before and we have noticed that several of the sliding screens on the sliding doors need repair. This is a simple task and I’m not sure why the motel doesn’t keep up on this.

2026-06-23 via Nuitee
L
Lara couple us
9
Feels like a resort. A lot of things to do on the property.
Pros:

Loved the pool and poolside food and drink service. The room was large and comfortable and we enjoyed walking along the river. The included breakfast buffet was also very nice.

Cons:

We arrived late (at 2am). I knew we would be late and emailed the property through booking 8 hours prior. The night agent was a tad rude when we walked in the door and said that all rooms were marked as “no shows” after midnight. I told her I contacted them to give them a heads up and she said “we don’t see messages from booking” and seemed a little put out that she had to reinstate the reservation. Not exactly what we needed after traveling for 12 hours…..

2026-06-23 via Nuitee
P
Paul couple us
10
A welcoming place to stay.
Pros:

We stayed here over Christmas 2019 and now had the chance again. All staff we met and talked to are always helpful, friendly, and kind. This is one of the best hotels we’ve been to, from the river walk to the pool, the artwork, musicians, and variety of restaurants. Rooms are comfy and clean. Next time we plan on spending a few more days.

Cons:

Nothing comes to mind.

2026-06-22 via Nuitee
C
CYNDY couple us
10
Pros:

Daily live music, outdoor pool and restaurant/bat, art work on display, excellent breakfast buffet that changes daily, helpful pleasant staff, location on the river.

2026-06-21 via Nuitee
S
Steven couple us
10
Great hotel, friendly staff, great service, great food, great location but the absolute best bacon I have ever had. tha
Pros:

Great outdoor pool bars with live music and great vibes, bartenders and waitstaff. Exceptional hospitality, food and service. 10+

Cons:

Really couldn’t find anything to complain about just compliment about.

2026-06-20 via Nuitee
K
Katherine solo_traveller us
8
Pool is hyped. Not worth it
Pros:

The location is nice, right on the greenbelt. Sandbar was awesome. Staff was very friendly.
Breakfast was ample, but only ate it because it was included. Otherwise $20. Per person is rather expensive.

Cons:

It is multiple buildings and it was a long way to our room from the lobby. The outdoor pool was full of kids throwing balls and basically made it uncomfortable. The pool deck was filthy. Running streams of dirt and garbage was all over the place. Lots of ants were crawling around as well. Hot tub was full of little kids and was cloudy and very dirty. Didnt dare go in.
Beds in our room were hard and pillows basically useless. Very small and too squishy. Bed linens were nice though. Bathroom was clean and the hot water is very hot.

2026-06-20 via Nuitee
J
Justin solo_traveller us
8
Pros:

Loved the property and the riverside.

Cons:

They gave me a room off the parking lot! I came from Phoenix and got to look at the parking lot. Guess I should have specified....

2026-06-19 via Nuitee
T
Tammy extended_group us
7
2026-06-18 via Nuitee
B
Brian family_with_children us
10
Coming back
Pros:

The property, you could walk around bike, other activities.
Even when there was a lot of band music and fun festivities going on outside, the room was still quiet and dark and comfortable to get to sleep.

Cons:

Speed limit for the scooters.

2026-06-17 via Nuitee
M
melody couple us
10
❤️ this hotel!
Pros:

fun atmosphere , quality of service

2026-06-16 via Nuitee
J
Jessica couple us
10
Best staycation ever!
Pros:

Breakfast was amazing, lovely artist singing, love the outdoor pool and the ease of ordering food/drinks, great service, property is well cared for, appreciate all the local art displayed throughout the halls and location is prime!

Cons:

Everything was great

2026-06-15 via Nuitee
A
Adrian family_with_children us
2
Never again
Pros:

Being close to the river

Cons:

Thin walls, no security or hotel staff to control quiet time. It was 2 night in a row kids an adults were loud through halls an outside patio past 11oclock
Calld twice, took them a while to come talk to rude guests before they kept quiet

2026-06-15 via Nuitee
M
Monique solo_traveller us
9
2026-06-15 via Nuitee
C
Chad couple us
10
2026-06-14 via Nuitee
S
Stephen couple us
10
2026-06-13 via Nuitee
P
Puglisi couple us
8
2026-06-11 via Nuitee