Omni Scottsdale Resort & Spa at Montelucia

Hotels
•
Omni Hotels
9.1 (471 reviews)
4949 East Lincoln Drive , Paradise Valley , US
+1 480-627-3200

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Beautiful, well-kept grounds and resort aesthetic
Friendly and helpful staff; responsive management
Excellent location near restaurants, airport and attractions
Strong amenities: pools, cabanas, updated pool furniture, on-site restaurants
Comfortable rooms with effective air conditioning
Cons:
Pest issues reported in some rooms (moths, spiders, sewer roaches, mosquitoes)
One unit had a significant water leak (guest refunded and left)
Pools: adult pool very hot, main pool crowded, and pools not heated
In-room entertainment unstable; larger villas could use better fridge/coffee setup

Categories

Cleanliness
8
Grounds are well kept but several guests reported room-level issues: insects (moths, spiders, sewer roaches, mosquitoes) and one unit experienced a significant water leak.
Service
9.6
Staff repeatedly described as friendly and helpful; front office manager handled a leak incident with a refund and staff were responsive to guest needs.
Location
9.6
Highly praised location — easy drive to the airport, close to Scottsdale restaurants and attractions like Camelback Mountain; excellent resort setting and views.
Room Quality
9
Rooms are nicely updated, comfortable with effective AC; some guests experienced leaks, pests in specific rooms, and intermittent entertainment system or limited refrigerator/coffee setup in larger villas.
Amenities
9.2
Extensive amenities (multiple pools, cabanas, updated pool chairs, on-site restaurants) are a highlight; drawbacks noted include crowded main pool, very hot adult pool, and pools not being heated.
Value for Money
9
Guests generally felt the property justified the cost given the grounds, amenities and service; isolated serious issue (leak) was refunded.
Food and Beverage
9.4
On-site dining convenient and positively reviewed (one guest specifically called dinner very good); restaurants on property add strong convenience value.
Overall Experience
9
Overall very positive — gorgeous resort, calming ambiance and helpful staff; some guests experienced pests, a leaking unit, and occasional serviceable issues that tempered a few stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Luxurious Amenities and Services
Omni Scottsdale Resort & Spa at Montelucia offers a range of upscale amenities, including a bar, balcony rooms, and a flat-screen TV with cable channels. The attentive staff is always ready to assist with any inquiries, ensuring a seamless stay for every guest.

Convenient Location
Situated near popular attractions like OdySea Aquarium, Camelback Mountain, and Old Town Scottsdale, this resort provides easy access to the best of Scottsdale. Whether you're a nature enthusiast or a culture buff, there's something for everyone just a stone's throw away.

Relaxing Retreat
Escape the hustle and bustle of everyday life at this tranquil oasis. With a spa on-site and serene surroundings, Omni Scottsdale Resort & Spa at Montelucia is the perfect destination for relaxation and rejuvenation.

Book now to experience luxury and comfort at Omni Scottsdale Resort & Spa at Montelucia!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHX

Location

Property Video

Guest Reviews

9.1
Based on 471 reviews
Cleanliness: 8
Service: 9.6
Location: 9.6
Room Quality: 9
Amenities: 9.2
Value for Money: 9
Food and Beverage: 9.4
Overall Experience: 9
K
Kelly • family_with_children • us
10
Gorgeous resort
Pros:

Beautiful resort. Loved the location and all the amenities.

Cons:

Wish the pools were heated.

2026-10-30 • via Nuitee
C
Cody • couple • us
10
2026-09-15 • via Nuitee
D
Derek • extended_group • us
10
2026-09-15 • via Nuitee
M
Mike • couple • us
9
I will definitely book here again. It was a beautiful property.
Pros:

The property itself was absolutely beautiful and all of the people who work there are very friendly and helpful.

Cons:

The adult pool was hot. The main pool, although beautiful, was very crowded.

2026-09-11 • via Nuitee
S
Steve • couple • us
10
2026-09-09 • via Nuitee
A
Akshita • couple • us
8
2026-09-08 • via Nuitee
A
Allen C Edwards • solo_traveller • us
10
Pros:

The location, beautiful property. Restaurants.on the property so u really dont have to leave off thr property. Rooms where really nice. Air conditioner blow really cool keep you cool in the AZ Heat. The staff is. Really nice and helpful. The ground and the greenery on ths property is really nice..this property is a 10/10.

Cons:

Really no complaints.

2026-09-07 • via Nuitee
J
Jim • extended_group • us
1
Cons:

The unit was leaking water, as such, Emma Johnson the front office manager told us she would refund our stay. We left the hotel the same day as check-in. I have a video of the water leak.

2026-09-07 • via Nuitee
S
Shar-Day • couple • us
10
Overall they are still one of favorite resorts to stay!!
Pros:

I loved the landscape, outside decor, the updated all of their pool chairs, cabanas, umbrellas, and hotel room decor has been updated from the last time we stayed here. The entire atmosphere had such quaint, quiet relaxing ambiance!

Cons:

We first checked in… we were assigned a room in far back of the resort. Which is no problem but I noticed right away several bugs were inside like moths, spiders and a sewer roach with a lot of mosquitoes. So I immediately switched to a different room which was a total night and day experience. My guess is a lot of room in the back don’t get much action so maybe that’s why creepy crawlers got it. Also at night we were at the pool and once the sun went down we noticed we were seated over a manhole cover to the underground sewer, well just never sit over there because a whole bunch of sewer roaches come out at night. Not sure if that can be remedied because it is a drain system.

2026-09-03 • via Nuitee
F
FLORENCE • extended_group • fr
10
2026-09-02 • via Nuitee
A
Alicia • couple • us
10
2026-08-29 • via Nuitee
V
Vickie • couple • us
9
A Lovely Desert Oasis
Pros:

Gorgeous place, we hated to leave. Great location with an easy drive to the airport, very near fantastic restaurants in Scottsdale and near Camelback mountain. The view is amazing, perfectly kept grounds and friendly staff. We had dinner one night at the resort restaurant and it was very good. Can’t wait to return and stay longer.

Cons:

Minor inconvenience, but entertainment system in the room wouldn’t sync easily. Took multiple calls to service and it was still unstable. Larger villas could accommodate a better refrigerator and coffee set up. There were lots of huge cabinets in our room with no discernible purpose. Maybe just a design choice that most people wouldn’t even notice.

2026-08-19 • via Nuitee
R
Rashaan • couple • us
8
2026-08-19 • via Nuitee
J
Josh • couple • us
8
2026-08-15 • via Nuitee
L
Lucrietha • solo_traveller • us
8
Pros:

Calming

Cons:

Mosquitoes in first room

2026-08-11 • via Nuitee
D
Dreamer159709 • NONE
6
Gorgeous, but missed the mark
Pros:

The location is stunning. You can’t get a better resort with views in the Scottsdale area. The King room looking over the pool is worth the splurge. It’s gorgeous. I loved the coffee shop, great coffee and treats. The steak at the restaurant was also really good.

However, we checked in and were told to go to our room and the bell Man would bring up our bags. After 30 minutes we called down and asked about our bags and they had forgotten about them and then brought them up immediately.

Also there is no food or drink service at the Main pool which was a huge disappointment. We went to the pool twice and you had to go to the restaurant outside the gates to get your drinks which had horrible service.

We made our room reservations and spa reservations online on their website. We choose this resort because they have an incredible spa. I made our reservations for two massages and when we showed up, the girl said “we do not have your reservations, and sometimes our online portal doesn’t work”. I had just spent $500 to stay the night so we could wake up and go to the massages. This was the last 24 hours before my daughter moved to college, so it was infuriating and upsetting. It ruined the trip. It is a gorgeous Resort but they missed the mark big time with us.

In total I spent $900 in 24 hours and it was mediocre service instead of great hospitality. The Bellman, the pool and the spa all missed the mark.

2026-08-08 • via Tripadvisor
S
shelbymS6292DS • Friends getaway
6
Carlos
Pros:

Carlos at the pool was AWESOME! So kind and helpful and sweet! Made the experience better for sure!

2026-08-07 • via Tripadvisor
K
kostrom2026 • Family
10
Alan Made the Experience Great
Pros:

Alan was easily one of the best parts of our experience. He was friendly, attentive, and made sure we were taken care of the entire time. The drinks were great, the service was quick, and his energy made the atmosphere even better. Definitely ask for Alan if you stop by!

2026-08-04 • via Tripadvisor
C
CraigM653 • Business • Atlanta, Georgia
10
Omni Oasis Pool Bar
Pros:

Alan is my favorite bartender at Omni!

2026-08-04 • via Tripadvisor
K
kendrisc2026 • Business
10
Great hospitality
Pros:

Amazing Alan the best you have on the bat

2026-08-04 • via Tripadvisor