Omni Scottsdale Resort & Spa at Montelucia

Hotels
•
Omni Hotels
9.2 (609 reviews)
4949 East Lincoln Drive , Scottsdale , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Courteous and professional service
Great amenities and location
Cons:
Delayed check-in
Some dated rooms

Categories

Cleanliness
8.45
Rooms were clean but some dated.
Service
9.45
Staff provided courteous and professional service.
Location
9.95
Perfect location with easy access to local attractions.
Room Quality
8.95
Spacious and comfortable, but some rooms a bit dated.
Amenities
9.45
Great pool, spa, and outdoor socializing areas.
Value for Money
8.45
Prices reflect resort quality, but service could improve.
Food and Beverage
9.45
Excellent food and beverage options at the venue.
Overall Experience
9.45
Generally positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:48

Property Description

Luxurious Amenities and Services
Omni Scottsdale Resort & Spa at Montelucia offers a range of upscale amenities, including a bar, balcony rooms, and a flat-screen TV with cable channels. The attentive staff is always ready to assist with any inquiries, ensuring a seamless stay for every guest.

Convenient Location
Situated near popular attractions like OdySea Aquarium, Camelback Mountain, and Old Town Scottsdale, this resort provides easy access to the best of Scottsdale. Whether you're a nature enthusiast or a culture buff, there's something for everyone just a stone's throw away.

Relaxing Retreat
Escape the hustle and bustle of everyday life at this tranquil oasis. With a spa on-site and serene surroundings, Omni Scottsdale Resort & Spa at Montelucia is the perfect destination for relaxation and rejuvenation.

Book now to experience luxury and comfort at Omni Scottsdale Resort & Spa at Montelucia!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHX

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 609 reviews
Cleanliness: 8.45
Service: 9.45
Location: 9.95
Room Quality: 8.95
Amenities: 9.45
Value for Money: 8.45
Food and Beverage: 9.45
Overall Experience: 9.45
D
dennissE7999TN • Family
10
Wedding extravaganza
Pros:

Extraordinary resort - perfect for a wedding celebration! The facilities and staff were exceptional.

To single out the pool waiter Carlos - he was serving us very well for four days. He served with excellence and a smile - really making the pool time the very best. Great work, Carlos!!

2026-04-20 • via Tripadvisor
M
Marie • family_with_children • us
5
Pros:

The property was clean and beautiful. Staff were pleasant and helpful.

Cons:

The food was terrible and expensive.
The music at pools and common areas was loud and not peaceful.
Housekeeping was late each day.

2026-04-15 • via Nuitee
T
tiffanywA6274HB • NONE
10
10 out of 10
Pros:

This is absolutely beautiful resort with the most friendly and accommodating staff. I came to enjoy my 40th and it was exactly the relaxing ambience I hoped for. Not too noisy, nor too crowded, it was just right. They have several restaurants and a coffee shop on site, I ate at two and enjoyed both meals. Also the grounds are complete photo ops!

2026-04-14 • via Tripadvisor
D
Discover702413 • NONE
4
Not worth the money
Pros:

We stayed for spring break with our two kids and had a very disappointing experience. The pool was freezing cold and the food service took close to an hour with a very quiet pool. The resort was not busy at all. Our room had a sink that didn’t drain and a phone that didn’t work. Our room smelled like cigarette smoke at night due to people smoking outside our door despite it being a non-smoking property. The valet forgot to put some of our bags in our car and we realized after we checked out and had to turn around. The valet said they couldn’t call us to let us know because of “system updates” with their phones. Additionally, my husband accidentally left 3 shirts in a drawer and after calling for two days and not being able to reach someone, he finally spoke to a staff member who informed him that they will not be checking for the shirts and he may not come and check for them either. We checked out on Thursday 4/9 and haven’t heard a peep. The manager was supposed to call me but instead just emailed me a $150 credit without ever hearing why I was dissatisfied. This hotel is allegedly a 5 star hotel and was outrageously expensive and we will not be staying there again.

2026-04-14 • via Tripadvisor
T
timfN5361RN • NONE
10
Beyond Incredible
Pros:

Went for a birthday celebration/ staycation and loved it so much we decided to extend our stay. Not only are the grounds breathtaking and entrancing but the staff and food options an even high caliber of experience. Chef Raul was so gracious to answer all of our questions and genuinely took our experience to the next level. It’s so refreshing to not only be at an incredible property but to be met with authetically warm and welcoming staff. Excited for our next stay back.

2026-04-13 • via Tripadvisor
6
626diamondt • Friends getaway
10
CARLOS DESERVES THE WORLD!!
Pros:

CARLOSSSSSSSSSS IS SO AMAZING! He made my experience worth every penny I spent. He so kind and detailed oriented. He paid attention to every word and need I mentioned! He absolutely needs a raise. ♥️♥️ Thank you so much, Carlos! Love you.

2026-04-10 • via Tripadvisor
L
LoveTravel216108 • NONE
10
Wonderful Resort
Pros:

Absolutely beautiful resort! Went with family and had an amazing experience. Grounds are clean and beautiful. Great restaurants, swimming pools and am axing views of Camelback Mountain.

2026-04-08 • via Tripadvisor
J
julie • extended_group • us
10
Gloriously lovely and relaxing
Pros:

Everything about it was perfect

Cons:

I loved everything.

2026-04-08 • via Nuitee
R
Richard • couple • us
9
The staff at the resort, in their restaurants were all extremely friendly and helpful
2026-04-07 • via Nuitee
N
NickC523 • NONE
10
The Best
Pros:

The Omni is an incredible resort. Wonderful staff, amenities, and a gorgeous property.

It's clear that they're trying to make it special from top to bottom. I don't think you can get much better.

2026-04-06 • via Tripadvisor
M
matthewfD2073ZA • NONE
10
Best hotel stay in the greater Phoenix area
Pros:

Couldn’t ask for a better place to stay. Our room was phenomenal, amenities were great, pool and pool amenities were the best I’ve ever seen

2026-04-02 • via Tripadvisor
A
Adrianne • couple • us
10
2026-04-02 • via Nuitee
1
186darrellt • Business
2
Terrible Experience
Pros:

Do not recommend awful experience staff was not helpful and they definitely aren’t inconvenienced. For the money go elsewhere.

2026-04-01 • via Tripadvisor
N
Nicole • family_with_children • us
10
2026-04-01 • via Nuitee
R
Roger • solo_traveller • us
10
Great stay, great property with exception of the issues I mentioned
Pros:

Beautiful property

Cons:

Pool chemicals were off, cloudy water.
Shower faucet was difficult to turn, needs to be repaired..Room 429

2026-03-26 • via Nuitee
4
474sethc • Friends getaway
10
Amazing Resort!!!
Pros:

Amazing property with a staff to match! I expected the best and that’s exactly what I recieved! Great property, I would highly recommend to anyone looking to stay in the area! Worth every penny!

2026-03-24 • via Tripadvisor
3
308emt • Couples
10
Favorite Resort
Pros:

One of our favorite resorts in Pheonix area. Excellent customer service throughout the resort experience. For someone who is very sensitive to smells this resort had one of the best smelling lobbies and the hotel room smelled clean but didn't have a strong odor. The spa was well appointed with so many amenities, best spa experience. Went twice and wanted to go back again..lol
The only con was our double bed room had very firm beds. We asked for a different mattress for one of the beds that was very fim and slightly springy. The staff gave us a new bed. This was done quickly and very much appreciated.
Overall this resort was very relaxing and we hope to come back in the future.

2026-03-22 • via Tripadvisor
K
Kimberly • family_with_children • us
10
Wonderful stay and would stay here again!
Pros:

Beautiful resort, staff is friendly, accommodating and quickly responsive to needs. Rooms are tasteful, comfortable and spacious.

2026-03-21 • via Nuitee
D
David • family_with_children • us
9
Pros:

Room facing Camelback Mtn, with comfortable outdoor seating, manicured lawn and desert plants. Friendly, reaponsive staff...particularly the valets. Enjoyed the bar, bartender (Victor)--made excellent Matador. Beautiful grounds and adult pool.

2026-03-21 • via Nuitee
M
Maya • solo_traveller • us
10
2026-03-20 • via Nuitee