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Facilities
Property facilities
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Free beach shuttle
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Terrace
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Family rooms
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Pets allowed
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Allergy-free room
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Heated pool
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Pet bowls
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Fence around pool
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Key access
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Shopping on site
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Free beach shuttle
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Secured parking
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Swimming nearby
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Charcoal grill
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Vibrant Mediterranean Ambiance
Experience the vibrant Mediterranean ambiance at The Wild Palms Hotel, part of JdV by Hyatt, with two spectacular courtyards creating a picturesque setting for your stay.
Island Atmosphere and Relaxation
Immerse yourself in the hotel's island atmosphere surrounded by lush tropical landscaping, exquisite mosaics, and a relaxing pool and hot tub area complete with sundeck, pool towels, and umbrellas.
Convenience and Comfort
Enjoy clean and comfortable bungalow-style rooms, an outdoor pool, open-air public areas, on-site parking, and in-room Wi-Fi. Benefit from seamless travel experiences with mobile check-in, room key services, and complimentary early check-in and late check-out.
Book your stay at The Wild Palms Hotel now and indulge in a perfect blend of relaxation and convenience during your Silicon Valley visit.
Please note:
A refundable deposit per night will be held on guests credit card at time of check in for incidental charges. Cash can only be used on room charges upon departure.
Please note that all Special Requests are subject to availability and additional charges may apply.
- When booking more than 5 rooms, different policies and supplements may apply.
Pets may be brought into the pool area, but are not allowed in the pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Parking
Free private parking is possible on site (reservation is needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
It was colorful and it made it so lovely. Room was clean and the breakfast was good. Staff was so helpful. All in all it was a perfect stay for us.
Good deal. Inside pool, jacuzzi, clean restroom, super breakfast included. I would value the breakfast close to 25$ per person if I had to pay for the food somewhere else.
Water was no stopping in the restroom.
Breakfast was exceptional such an amazing variety. Pool was so relaxing and clean. Room was clean and good the beds a little hard but an amazing value.
This is our second stay at this hotel. The breakfast was wonderful, a variety items, great quality, and all day fruits, utensils are available. They have an outdoor pool, kids love it and you can hear their laughing and cheerful voice all the time. The bed is comfy and the room is clean, with a good size. Overall, we think overall the hotel offers great value for the money.
I really enjoyed the uniqueness of the space, they also had a pool and game room, making it a wonderful space to enjoy with others! I would definitely come back!
Les couleurs et l'aménagement.
L'attitude incroyablement irrespectueuse, arrogante et totalement inappropriée d'un jeune réceptionniste, alors même que l'hôtel nous avait fait perdre une heure d'attente dans le lobby pour un problème entre eux et Booking.com qui ne nous concernait pas, nous demandant de nous débrouiller avec Booking alors que nous avions prépayé notre chambre à l'avance. Du jamais vu. Absolument pas au niveau du standard Hyatt.
Cute concept. Good parking.
Breakfast was good but ran out of food for the amount of guests. The door chain was broken.
環境乾淨，早餐也很好
不知為何，我在booking.com已先被扣款，但入住的時候又被要求支付72美金？
可以告訴我原因嗎？
I’ve stayed at Wild Palms many times over the last two years and usually had good experiences, which made this stay especially disappointing.
This has never been a luxury property, the breakfast is mediocre and much of the hotel feels rundown. But the rates were fair, the staff was friendly, and I’ve generally slept well here. I’ve overlooked the flaws because I always felt well treated as a Hyatt Globalist.
I booked this stay more than about 2 weeks in advance. After checking in online, I texted the hotel to ask about an upgrade and was told the property was sold out and nothing was available. Fair enough.
When I arrived, I was assigned a ground-floor room adjacent to the lobby, sharing a wall with the fitness center, on the busiest corner facing the street. In addition to street noise, maintenance right outside my window, there was constant noise from either the plumbing or HVAC. It was clear immediately that this room wasn’t going to work for sleeping.
At 4:48 PM I texted the hotel again, this time not asking for an upgrade but simply for a different room, anything not facing the street. I made clear that if nothing was available, I’d need to find somewhere else to stay. The reply came at 6:10 PM: nothing available, full house.
Of all the rooms at this hotel, this is the one a Globalist and repeat guest gets assigned? If the property was truly sold out, fine, but I find it hard to reconcile that with the room I was given in the first place.
What disappointed me most wasn’t the room itself, it was the complete absence of effort. No flexibility, no acknowledgment that loyalty meant anything, no attempt to make the situation better. The interaction felt entirely transactional.
I checked out without spending the night and stayed elsewhere. Between experiences like this and the upcoming Hyatt points devaluation on May 20, I’m not sure I’ll be back.
The breakfast was great
The shower head was too low, and the floor was pretty slippery tile
Enjoyed the stay! It's older and on the smaller side but incredibly well-maintained.
A crow comes to drink from the fountain by the hot tub every day and if you whistle or chatter at it it will notice!
Beds were easily the most comfortable bed I've slept on in a Hyatt anywhere. I don't mind a smaller place if the sleep I get is good sleep!
The seals aren't great and you can hear all outside noise from your front door, but surprisingly little road noise, considering that.
Looks like an upgraded Holiday Inn. Lobby is nice, room was comfortable. Bathroom was decent.
Matress was too soft. Breakfast was what you would expect at a Holiday Inn.
Cheerful colors, helpful staff, good size room
Street intersection can be better
Great property
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