Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Luxury experience
Good location
Cons:
High cost of amenities
Service and room quality issues

Categories

Cleanliness
8.08
Some areas showed wear and damage; cleanliness concerns mentioned.
Service
9.25
Staff worked hard to compensate for lack of resources despite some issues.
Location
9.09
Location was good but had some accessibility concerns.
Room Quality
8.04
Rooms were tired and showing age, with specific maintenance issues.
Amenities
8.57
Limited amenities noted, especially dining options.
Value for Money
7.53
High costs for mediocre dining options were highlighted as a concern.
Food and Beverage
7.08
Breakfast costs were perceived as excessive with poor quality.
Overall Experience
9.55
Positive overall experience marred by some aspects but enjoyed the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:19

Property Description

Luxurious Accommodations:
Indulge in high ceilings, modern amenities, and breathtaking views of San Francisco's iconic landmarks in every room and suite at Fairmont San Francisco. Enjoy the luxury of marble baths, Le Labo toiletries, and plush robes for a truly upscale experience.

Dining and Entertainment:
Savor the unique dining experience at Tonga Room & Hurricane Bar, offering Polynesian-fusion cuisine and live entertainment on a floating barge. With two distinct dining options on-site, your culinary cravings are sure to be satisfied.

Wellness and Recreation:
Unwind at the full-service gym and spa, or take advantage of the health club's equipment, saunas, and exercise classes. Whether you're looking to stay active or relax, Fairmont San Francisco has all the facilities to cater to your needs.

Experience luxury, dining, and wellness at their finest at Fairmont San Francisco. Book now for an unforgettable stay in the heart of the city.

Important information:

A deposit will be charged right after a guest books a room.

For airport shuttle information, please contact the hotel's Concierge team.

Third Party Billing Authorizations will not be accepted within 5 days of arrival.

The name of the Guest must match the name on the credit card used to guarantee the booking.

If you book a rate with breakfast included, it applies for up to two guests at Laurel Court Restaurant.

Please be advised that the number of guests arriving at the hotel should match those on your booking confirmation. If you need to add an extra guest, please inform the property in advance of arrival (availability and price subject to change).

Please note that the resort fee breakdown is:

Resort Fee w/ list of inclusions $45+Taxes=$52.96

- $10 daily credit at Cirque Bar*

- $10 daily minibar credit*

- Daily in room movie rental ($27 value)*

- Complimentary access to seasonal programming

*Credits are non-cumulative for multi-day stays and inclusions are subject to change.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 90 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in the hotel rooms and costs USD 13.95 per 24 hours.

Location

Guest Reviews

8.4
Based on 1563 reviews
Cleanliness: 8.08
Service: 9.25
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 7.53
Food and Beverage: 7.08
Overall Experience: 9.55
T
Tahmu1 • Couples • Sarasota, Florida
4
Seen better days
Pros:

Old and dated. The ambience is long gone. No handrails in the bathroom. No stand alone shower.
In room menu was uninteresting. No desert available.
Nowhere to plug in electronics next to your bedside.
Check in looked rough.
Obsolete hotel. Needs a major overhaul. Great staff however they can't make up for an aging hotel trying to hold on to its past. Would not stay here again

2026-06-05 • via Tripadvisor
F
Frank • solo_traveller • de
6
Wont visit again
Pros:

Lobby

Cons:

No gym, far from 5 star hotel, no coffee before 6am

2026-06-05 • via Nuitee
P
PernicketyGF • Couples • Northern California, California
8
Great location and upscale hotel in the City
Pros:

We lived in the city for over a decade before leaving a few years ago. We come back quite a bit, usually as a day trip but we wanted to stay overnight so we stayed here and were really pleased. Staff was professional and friendly. Service was good. Room was upgraded and had a stunning view over the city. The location is very good IMO. Walking to Union Square shopping involves a very steep descent and incline back so unless you’re used to that, you might want to take an Uber/Lyft. We are used to walking around the city and it was fine. Safe to walk. Only had bfast in the hotel and they were out of the fresh croissants so can’t comment though the yogurt w/ house made granola was good. The reason I docked them 1 star is my app showed the resort/city fee included a few things, including one beverage from the mini bar (dollar limit). That’s the only reason we took a sparkling water from there. Upon checkout, was told I owed that $8 or whatever it was from the mini bar and they did charge me. Frustrating.

2026-06-03 • via Tripadvisor
H
Hakan • family_with_children • tr
10
2026-06-03 • via Nuitee
J
Jun • couple • cn
8
符合预期
Pros:

酒店设施很棒，虽然说是老酒店，但是历史感很厚重。

Cons:

早餐花式品种不多，而且性价比太低。

2026-06-02 • via Nuitee
C
Catherine • couple • us
10
2026-06-02 • via Nuitee
S
Sara • family_with_children • ie
10
2026-06-01 • via Nuitee
K
Kardelen • couple • tr
10
2026-06-01 • via Nuitee
A
Anthony • family_with_children • au
8
2026-05-31 • via Nuitee
J
JasonD2410 • Couples
10
Justin was amazing!
Pros:

Wonder experience with Justin! What an excellent employee you have behind the bar at the Fairmont in SF. He made our evening twice the experience we hoped for.

2026-05-30 • via Tripadvisor
M
Michael • couple • us
9
A calm pillar of rare quality in a sometimes chaotic and fast-paced city.
Pros:

Location and quality of service

2026-05-30 • via Nuitee
L
Lisa • couple • us
10
We’ll visit again.
Pros:

It’s a beautiful historical property. Fantastic staff, great in room breakfast.

Cons:

There’s nothing the hotel can do about it but I wish the guests would dress more appropriately for an elegant hotel.

2026-05-30 • via Nuitee
T
Teresa • couple • us
10
2026-05-30 • via Nuitee
L
Lisa • solo_traveller • us
10
A magical, romantic and a fairytale experience!
Pros:

Gorgeous! Regal! From the moment we pulled up, my door was being opened and bags taken from the trunk. Excellent service at front desk. This hotel is stunning!! First time there and pics online do not do justice! It's walking distance to so much too! The room was large, elegant and super comfortable . The bartenders were excellent!

2026-05-28 • via Nuitee
Q
Quiroga • couple • es
9
2026-05-27 • via Nuitee
L
lindamD2627ZD • Family
10
Family Girls’ Trip
Pros:

My sister, niece (21) and I spent 4 nights at this property and loved it! Beautiful, historic, and excellent service.

2026-05-26 • via Tripadvisor
2
232betsyg • Family
10
Staff at Cirque
Pros:

Fabrics and Alma at the Cirque room were wonderful. They were much more personable than the weekend staff.

2026-05-26 • via Tripadvisor
S
Suzan • couple • ca
9
2026-05-26 • via Nuitee
X
XIAODONG • extended_group • cn
9
Elegant hotel with good location.
Pros:

Good location, safe and quiet.

Cons:

Staff are cold, gym close too early!!!

2026-05-26 • via Nuitee
D
Dana • couple • us
10
It was an awesome stay.
Pros:

The property was beautiful. Customer service was the best.

Cons:

Property is secluded from outside activity.

2026-05-25 • via Nuitee