Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Luxury experience
Good location
Cons:
High cost of amenities
Service and room quality issues

Categories

Cleanliness
8.08
Some areas showed wear and damage; cleanliness concerns mentioned.
Service
9.25
Staff worked hard to compensate for lack of resources despite some issues.
Location
9.09
Location was good but had some accessibility concerns.
Room Quality
8.04
Rooms were tired and showing age, with specific maintenance issues.
Amenities
8.57
Limited amenities noted, especially dining options.
Value for Money
7.53
High costs for mediocre dining options were highlighted as a concern.
Food and Beverage
7.08
Breakfast costs were perceived as excessive with poor quality.
Overall Experience
9.55
Positive overall experience marred by some aspects but enjoyed the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:19

Property Description

Luxurious Accommodations:
Indulge in high ceilings, modern amenities, and breathtaking views of San Francisco's iconic landmarks in every room and suite at Fairmont San Francisco. Enjoy the luxury of marble baths, Le Labo toiletries, and plush robes for a truly upscale experience.

Dining and Entertainment:
Savor the unique dining experience at Tonga Room & Hurricane Bar, offering Polynesian-fusion cuisine and live entertainment on a floating barge. With two distinct dining options on-site, your culinary cravings are sure to be satisfied.

Wellness and Recreation:
Unwind at the full-service gym and spa, or take advantage of the health club's equipment, saunas, and exercise classes. Whether you're looking to stay active or relax, Fairmont San Francisco has all the facilities to cater to your needs.

Experience luxury, dining, and wellness at their finest at Fairmont San Francisco. Book now for an unforgettable stay in the heart of the city.

Important information:

A deposit will be charged right after a guest books a room.

For airport shuttle information, please contact the hotel's Concierge team.

Third Party Billing Authorizations will not be accepted within 5 days of arrival.

The name of the Guest must match the name on the credit card used to guarantee the booking.

If you book a rate with breakfast included, it applies for up to two guests at Laurel Court Restaurant.

Please be advised that the number of guests arriving at the hotel should match those on your booking confirmation. If you need to add an extra guest, please inform the property in advance of arrival (availability and price subject to change).

Please note that the resort fee breakdown are :

Resort Fee w/ list of inclusions $35+Taxes=$40.76
-$10 credit per day at Cirque Bar
-Access to LiveFit gym + wellness
-Wireless access in guest room and throughout public areas
-Daily bottled water
-Access to hotel bicycles (subject to availability)
-One complimentary movie per stay
-Local telephone callsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 90 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in the hotel rooms and costs USD 13.95 per 24 hours.

Location

Guest Reviews

8.4
Based on 1499 reviews
Cleanliness: 8.08
Service: 9.25
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 7.53
Food and Beverage: 7.08
Overall Experience: 9.55
A
Andrea • couple • de
10
Pros:

Toller Ausblick ... sehr freundliches Personal und sehr bequeme Betten

2026-02-14 • via Nuitee
2
2015PCL2016 • Solo travel • Vancouver, Washington
4
No hot water and no heat
Pros:

My reservation was made by AmEx and was prepaid. Had an early check-in and wasn’t told there was no hot water and no heat. My room is freezing. Can’t take a shower. Staff is all lovely. Had lunch, kept my jacket on thinking they had the air conditioning on. My room is nice, all staff is lovely I’m just freezing to death.

2026-02-10 • via Tripadvisor
L
lisasF5535OR • Business • Atlanta, Georgia
2
Very poor experience
Pros:

Small, dumpy room, Extremely rude front desk agent, would absolutely not stay here considering other choices available in SF.

2026-02-03 • via Tripadvisor
L
lauren • couple • us
10
Stay was amazing, staff was nice, facilities were clean and the room views were incredible. I walked in and it looked ex
Pros:

There’s honestly nothing to not like! It was wonderful

Cons:

Nothing

2026-01-30 • via Nuitee
Z
zacharyhR4903TH • Family
2
Disappointing Experience Despite Great Location
Pros:

The Fairmont is a beautiful, historic property in a great location, but unfortunately it appears poorly managed and past its prime.

To start, a few minor issues - my family and I were charged for various food and drinks that arrived well beyond quoted timelines and were sent back due to being in bed, and a promised $300 resort voucher which was never applied to our final bill.

Basic amenities expected at a top California hotel were either missing or unnecessarily restricted: no complimentary water in the room (we had to request it nightly), and gym access required either an Accor membership or a costly daily fee due to third-party management. Unbelievable that it would cost money to work out when spending upwards of $8000

Check-in focused heavily on upselling upgrades rather than guest information. We were told an $1000 upgrade charge was a one-time fee, but it was later applied daily, and a “third night free” promotion was not honored.

While the building itself is impressive, the rooms and public areas feel tired and in need of refurbishment. Overall, a significant disappointment and not reflective of a five-star experience at this price point.

On previous 1 star reviews, the made commitment to fix these issues. Be very cautious when staying here, there are much better options nearby for cheaper and better service. The Fairmont was not willing to do anything to correct the issues we had during our stay.s

2026-01-28 • via Tripadvisor
A
Andrea M • family_with_children • us
9
2026-01-27 • via Nuitee
J
Jose Abraham • family_with_children • es
7
Pros:

The outside from the hotel and the views.

Cons:

The hotel has to be RENOVATED it is falling to peaces , the bath rooms are very old with taps from 1980s
If they whant to keep prices the have to update hotel , please the Windows are from 1960s just keep as it was on the movie hotel the Lobby

2026-01-22 • via Nuitee
S
saulh839 • Family
10
Unforgettable Night
Pros:

We had a very pleasant experience, from the moment we checked in we were greeted with a smile and the staff was super friendly, made our experience a great one, the room was clean, comfortable and with a breath taking view, honestly worth every penny. I can't thank the staff enough for making our stay an unforgettable one. See you soon Fairmont!

2026-01-21 • via Tripadvisor
K
Khalid • family_with_children • pk
9
2026-01-21 • via Nuitee
D
David • family_with_children • au
10
Amazing Service
Pros:

amazing service

Cons:

Food and friendly service

2026-01-21 • via Nuitee
N
Nesrin • extended_group • tr
7
Temiz ve nezih ,resepsiyonda çok güzel karşılandık
Pros:

Temiz ve nezih

Cons:

Restaurantını ve çalışanları çok ilgili değildi

2026-01-21 • via Nuitee
Y
YUYAN • couple • us
10
Pros:

Christmas stuff and its meal

2026-01-21 • via Nuitee
A
Adam • solo_traveller • us
10
2026-01-20 • via Nuitee
B
Brian • couple • us
9
2026-01-20 • via Nuitee
M
Mais • couple • us
10
2026-01-19 • via Nuitee
M
mfrnc • family_with_children • us
8
2026-01-19 • via Nuitee
H
Harry • solo_traveller • us
7
/quiet and conformable but being on a hill makes walking places difficult
Pros:

Vwey quiet and comfortable

Cons:

No hoT water on departure day

2026-01-19 • via Nuitee
M
Mattar • couple • ae
7
2026-01-19 • via Nuitee
S
Stephanie • couple • us
6
This was a beautiful area to see the sites and lights of the city
Pros:

Kind and spacious

Cons:

Enjoyed the space upstairs

2026-01-19 • via Nuitee
C
Carol • extended_group • us
8
Whenever I go to San Francisco, I want to stay at the Fairmont
Pros:

-The Cirque; lots of comfortable places to sit in lobby
-Old San Francisco classic
- historic photographs displayed with explanations
-staff was excellent
-location, view from our upgraded room (thank you!!!) was excellent
-away from the hustle and bustle of Union Square, but walking distance to cable car, Chinatown, North Beach
-reading lights on beds, enough electrical plugs

Cons:

Rm 1505:
-control panel for shade/sheer had contact issues
-tub/shower diverter not working well
-sheer curtain had tears
-alarm clock dials on back missing

2026-01-19 • via Nuitee