Red Roof Inn PLUS+ West Palm Beach

Hotels
Red Roof PLUS
7.6 (786 reviews)
2421 Metrocentre Boulevard , West Palm Beach , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location near highways
Cons:
Dirty rooms
Uncomfortable beds
Plumbing issues

Categories

Cleanliness
5.1
The hotel was reported as very dirty with many issues, including dirty rooms and hallway stains.
Service
9.1
The staff were friendly and tried to accommodate issues, though repairs were inconsistent.
Location
9.1
Convenient location next to I-95 and near a Cracker Barrel.
Room Quality
6.1
Rooms had significant issues such as plumbing problems and uncomfortable beds.
Amenities
8.1
Basic amenities were available, but some were not functioning properly.
Value for Money
7.1
Condition of the hotel does not reflect good value for the price paid.
Food and Beverage
8.1
No specific comments, but location offers nearby dining options.
Overall Experience
8.1
Overall experience was disappointing due to cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:31

Property Description

Modern Accommodations
The Red Roof PLUS+ West Palm Beach offers contemporary rooms with stylish furniture and modern amenities, providing a comfortable stay for guests. The spacious rooms feature free Wi-Fi, cable TV, and granite countertops in the bathrooms, ensuring a convenient and relaxing experience.

Convenient Facilities
With an outdoor heated pool and rooms equipped with microwaves and refrigerators, this hotel caters to guests' needs for both leisure and convenience. The 24-hour front desk and free parking add to the ease of stay, allowing guests to make the most of their time in Florida.

Ideal Location
Located just a short drive from the airport and popular attractions like Lone Pine Golf Club and Rapids Water Park, the Red Roof PLUS+ West Palm Beach is centrally situated for travelers looking to explore the area. The proximity to Port of Palm Beach makes it a convenient choice for both business and leisure travelers.

Book your stay at Red Roof PLUS+ West Palm Beach for a modern and convenient hotel experience in Florida!

Important information:

Please note that this property cannot accept cash as a form of payment upon check-in, but guests can pay cash at check-out.

The hotel is currently offering limited cleaning for stayover guests. Please see front desk upon arrival for details

Check-In Age Policy: 21 years or older. 18 years or older with a military ID.

One, well-behaved domestic pet (cat or dog) Stays Free! Pets must be declared at check-in. Up to 2 pets allowed per room. Second pet $15/ night, not to exceed 7 nights or $105 per pet per stay. Pet not to exceed 80 pounds. Service and emotional support animals are always welcome.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PBI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 786 reviews
Cleanliness: 5.1
Service: 9.1
Location: 9.1
Room Quality: 6.1
Amenities: 8.1
Value for Money: 7.1
Food and Beverage: 8.1
Overall Experience: 8.1
D
Dominique solo_traveller fr
9
Bon séjour
Pros:

La proximité

Cons:

Rien à signaler le personnel ne parle français

2026-02-12 via Nuitee
J
Juan Jose family_with_children us
5
Pésimo la limpieza que hacen las housekeeping
Pros:

La atención de la gente del front desk, en especial la del manager

Cons:

Que la mugre de los rincones de los pisos y suciedad detrás de la muebleria deja mucho que decir, si van a tener Housekipping que limpian pésimo y no hacen bien su trabajo pues deberían contratar a otras personas mas idónea para que dentro de lo viejo que está ese hotel mínimamente esté limpio y sin mugre

2026-02-12 via Nuitee
E
Ellen couple us
1
Un asco
Pros:

No

Cons:

Todo estaba mal Sucio un asco lleno de personas con muy mal aspecto

2026-02-12 via Nuitee
A
Alexia couple us
1
2026-02-09 via Nuitee
R
Roy solo_traveller us
3
Read the above.
Pros:

Proximity

Cons:

Pay more for checkin before 4pm???
I travel a LOT and that’s a first for me.
PLUS, you charged an upcharge because the “only room you had available” at 3pm when I arrived was in a higher category. It looked pretty plain to me. I couldn’t wait another hour because I had an appointment and wouldn’t be back until midnight. And I checked out at 5am. No consideration, just pay pay pay… I won’t be back.

2026-02-09 via Nuitee
Z
Zan solo_traveller us
1
2026-01-30 via Nuitee
P
Parker family_with_children us
1
Dirty and inflated price.
Pros:

Nothing my room had a roach

Cons:

It was dirty and high as hell I paid $156 and I’ve stayed at nicer for less I’m not being ungrateful because I needed the room I just felt scammed for the room vs the price

2026-01-28 via Nuitee
Y
yodalis extended_group us
1
Pesima
Pros:

Demasiado sucio todo viejo deberían actualizar todo

Cons:

Muy sucio toda la habiatacion llena de polvo deteriorada

2026-01-26 via Nuitee
P
Pinnock family_with_children us
8
2026-01-26 via Nuitee
O
Orandy couple us
9
2026-01-25 via Nuitee
A
Antoan couple us
10
2026-01-22 via Nuitee
Z
Zachary solo_traveller us
2
One of the worst hotel I’ve stayed at and I’ve stayed in hotels across the eastern USA.
Cons:

The entire hotel smelled of weed and had multiple roaches in the room and when I left and requested a cancellation they denied it.

2026-01-20 via Nuitee
E
Eddy solo_traveller us
1
Pros:

i booked the room for the wrong weekend and when i showed up the hotel was booked but the guy at the counter said he's cancel my reservation but didn't...

Cons:

i booked the room for the wrong weekend and when i showed up the hotel was booked but the guy at the counter said he's cancel my reservation but didn't...

2026-01-19 via Nuitee
R
Rosaida solo_traveller us
10
2026-01-19 via Nuitee
Y
Yoslen family_with_children us
3
Mal control de la calidad del servicio.
Cons:

Mal olores y habitación mal atendida higienicamente

2026-01-19 via Nuitee
Y
Yorelvis family_with_children us
1
2026-01-19 via Nuitee
M
Matthew solo_traveller us
1
Pros:

The customer service was horrible.

Cons:

N/A

2026-01-19 via Nuitee
J
Jaclyn family_with_children us
1
Same as 20yrs ago. Meant as a cheap room to party in
Cons:

Bugs, uncomfortable bed, TV didn't work, low shower pressure

2026-01-18 via Nuitee
M
Metayer couple us
10
2026-01-18 via Nuitee
J
Jose couple us
3
No regresaría a este hotel
Pros:

Todo feo

Cons:

Las instalaciones, el baño estaba tapado, el colchón tuve que pedir que lo cambien por que era un desastre, la limpieza 4 puntos mal hambriento

2026-01-17 via Nuitee