Red Roof Inn PLUS+ West Palm Beach

Hotels
Red Roof PLUS
7.6 (851 reviews)
2421 Metrocentre Boulevard , West Palm Beach , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location near highways
Cons:
Dirty rooms
Uncomfortable beds
Plumbing issues

Categories

Cleanliness
5.1
The hotel was reported as very dirty with many issues, including dirty rooms and hallway stains.
Service
9.1
The staff were friendly and tried to accommodate issues, though repairs were inconsistent.
Location
9.1
Convenient location next to I-95 and near a Cracker Barrel.
Room Quality
6.1
Rooms had significant issues such as plumbing problems and uncomfortable beds.
Amenities
8.1
Basic amenities were available, but some were not functioning properly.
Value for Money
7.1
Condition of the hotel does not reflect good value for the price paid.
Food and Beverage
8.1
No specific comments, but location offers nearby dining options.
Overall Experience
8.1
Overall experience was disappointing due to cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:31

Property Description

Modern Accommodations
The Red Roof PLUS+ West Palm Beach offers contemporary rooms with stylish furniture and modern amenities, providing a comfortable stay for guests. The spacious rooms feature free Wi-Fi, cable TV, and granite countertops in the bathrooms, ensuring a convenient and relaxing experience.

Convenient Facilities
With an outdoor heated pool and rooms equipped with microwaves and refrigerators, this hotel caters to guests' needs for both leisure and convenience. The 24-hour front desk and free parking add to the ease of stay, allowing guests to make the most of their time in Florida.

Ideal Location
Located just a short drive from the airport and popular attractions like Lone Pine Golf Club and Rapids Water Park, the Red Roof PLUS+ West Palm Beach is centrally situated for travelers looking to explore the area. The proximity to Port of Palm Beach makes it a convenient choice for both business and leisure travelers.

Book your stay at Red Roof PLUS+ West Palm Beach for a modern and convenient hotel experience in Florida!

Important information:

Please note that this property cannot accept cash as a form of payment upon check-in, but guests can pay cash at check-out.

The hotel is currently offering limited cleaning for stayover guests. Please see front desk upon arrival for details

Check-In Age Policy: 21 years or older. 18 years or older with a military ID.

One, well-behaved domestic pet (cat or dog) Stays Free! Pets must be declared at check-in. Up to 2 pets allowed per room. Second pet $15/ night, not to exceed 7 nights or $105 per pet per stay. Pet not to exceed 80 pounds. Service and emotional support animals are always welcome.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PBI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 851 reviews
Cleanliness: 5.1
Service: 9.1
Location: 9.1
Room Quality: 6.1
Amenities: 8.1
Value for Money: 7.1
Food and Beverage: 8.1
Overall Experience: 8.1
J
Jennifer family_with_children us
6
Pros:

Personal muy amable

2026-06-23 via Nuitee
G
Geralda couple us
6
2026-06-22 via Nuitee
M
McCray solo_traveller us
8
2026-06-22 via Nuitee
A
Alvin solo_traveller us
1
My brief time there was utterly despicable and I will never stay at any red roof inn ever again.
Pros:

I did not like anything at all about the hotel, there is nothing to like at all. The hotel stunk like 20 year old wet dogs and the 6 different rooms I was shown all had such overwhelming stench of mold/mildew that I had to get a refund and stay somewhere else. That hotel should be condemned and torn down.
The staff was excellent though.

Cons:

I didn’t like the whole hotel, there is nothing to like about it, the place should be condemned. Looked a 6 rooms and they all were horrible, furniture falling apart, drawers not working, I sliced my arm on a drawer slide because it is broken and the ball bearings were laying on the floor, the bed was so used it literally had a curve like a banana, the rugs in the hallways look like they’ve never been cleaned, the stench of wet dogs permeates the whole place, the rooms have an overwhelming mold/mildew smell that gets stuck in your mouth and nose, most things are clearly worn or broken. I cannot see how the state inspectors would give the building a pass to have people stay there, it’s not a place anyone would consider inhabitable by any standards.
Everywhere you look needs a lot of work, it would be easier to demolish the building and build a new one rather than renovate it.
I should have taken photos to share all the disgusting things I saw

2026-06-21 via Nuitee
A
Adamaris solo_traveller us
5
2026-06-21 via Nuitee
K
Katina solo_traveller us
7
Pros:

The staff members were very friendly. The room was very spacious.

Cons:

The unpleasant odor in the elevator, the elevator is slow. There was an unpleasant odor in the hall on the 3rd floor. It seems there's no air conditioning on the elevator and in the halls. The bathtub should be updated. The ac unit should also be updated. Please at least offer continental breakfast.

2026-06-16 via Nuitee
K
Karl solo_traveller us
4
Cons:

Bed was horrible 😫. Worst I ever slept on in any hotel/motel. Everything else was fine.

2026-06-15 via Nuitee
E
Edwin solo_traveller us
10
2026-06-13 via Nuitee
N
Nikoll solo_traveller us
10
Pros:

Good

2026-06-11 via Nuitee
N
Nikoll solo_traveller us
10
Pros:

Good

2026-06-11 via Nuitee
J
Jessica solo_traveller us
10
Pros:

Close by stores

Cons:

Love it

2026-06-10 via Nuitee
T
Tierra couple us
3
2026-06-10 via Nuitee
F
Fitzroy solo_traveller us
8
2026-06-10 via Nuitee
D
derrick makhubu solo_traveller us
6
2026-06-09 via Nuitee
C
Claudia couple us
1
2026-05-28 via Nuitee
L
Lewis family_with_children us
5
Pros:

I had a late check-in I called ahead of time like early that morning and spoke to some tournament he said it was okay well I got there around 10:00 I think but the young lady that was there was a Spanish lady she wasn't so friendly she was just like very light through she just seem like she didn't care and then the Spanish boy walked in she spoke their language and she was okay with that so that made me feel uncomfortable she was more attending to what he wanted then versus what I needed so I was ready to go

Cons:

Customer service

2026-05-24 via Nuitee
K
Kathleen solo_traveller us
6
Pros:

It was close to where we wanted to be. Beds were comfortable.

Cons:

Bathroom was tiny and not the cleanest.

2026-05-23 via Nuitee
N
Nikoll solo_traveller us
10
Pros:

Todo

2026-05-20 via Nuitee
D
Derek solo_traveller us
1
Cons:

I stayed here once before 3 years ago. At that time, the facilities were decent. The rooms that I paid for smellsd like pee. Very strong odor of pee. I could not sleep because of the odor.

2026-05-15 via Nuitee
J
john solo_traveller us
3
Aside from the smell, room was ok.
Pros:

The room smelled pretty bad.

Cons:

Hallways were not up to par.

2026-05-06 via Nuitee