Red Roof Inn PLUS+ West Palm Beach

Hotels
Red Roof PLUS
7.6 (786 reviews)
2421 Metrocentre Boulevard , West Palm Beach , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location near highways
Cons:
Dirty rooms
Uncomfortable beds
Plumbing issues

Categories

Cleanliness
5.1
The hotel was reported as very dirty with many issues, including dirty rooms and hallway stains.
Service
9.1
The staff were friendly and tried to accommodate issues, though repairs were inconsistent.
Location
9.1
Convenient location next to I-95 and near a Cracker Barrel.
Room Quality
6.1
Rooms had significant issues such as plumbing problems and uncomfortable beds.
Amenities
8.1
Basic amenities were available, but some were not functioning properly.
Value for Money
7.1
Condition of the hotel does not reflect good value for the price paid.
Food and Beverage
8.1
No specific comments, but location offers nearby dining options.
Overall Experience
8.1
Overall experience was disappointing due to cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:31

Property Description

Modern Accommodations
The Red Roof PLUS+ West Palm Beach offers contemporary rooms with stylish furniture and modern amenities, providing a comfortable stay for guests. The spacious rooms feature free Wi-Fi, cable TV, and granite countertops in the bathrooms, ensuring a convenient and relaxing experience.

Convenient Facilities
With an outdoor heated pool and rooms equipped with microwaves and refrigerators, this hotel caters to guests' needs for both leisure and convenience. The 24-hour front desk and free parking add to the ease of stay, allowing guests to make the most of their time in Florida.

Ideal Location
Located just a short drive from the airport and popular attractions like Lone Pine Golf Club and Rapids Water Park, the Red Roof PLUS+ West Palm Beach is centrally situated for travelers looking to explore the area. The proximity to Port of Palm Beach makes it a convenient choice for both business and leisure travelers.

Book your stay at Red Roof PLUS+ West Palm Beach for a modern and convenient hotel experience in Florida!

Important information:

Please note that this property cannot accept cash as a form of payment upon check-in, but guests can pay cash at check-out.

The hotel is currently offering limited cleaning for stayover guests. Please see front desk upon arrival for details

Check-In Age Policy: 21 years or older. 18 years or older with a military ID.

One, well-behaved domestic pet (cat or dog) Stays Free! Pets must be declared at check-in. Up to 2 pets allowed per room. Second pet $15/ night, not to exceed 7 nights or $105 per pet per stay. Pet not to exceed 80 pounds. Service and emotional support animals are always welcome.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PBI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 786 reviews
Cleanliness: 5.1
Service: 9.1
Location: 9.1
Room Quality: 6.1
Amenities: 8.1
Value for Money: 7.1
Food and Beverage: 8.1
Overall Experience: 8.1
C
Clark-Christian family_with_children us
8
2026-04-03 via Nuitee
S
SHERRIE family_with_children us
1
I will never stay here agian.
Pros:

The bed was comfortable. Everything else was nasty. The room needed a good cleaning. If I could have gotten my money back I would have gone to another hotel.

Cons:

There was really nothing good about this hotel. It was nasty.

2026-03-31 via Nuitee
J
Jessica couple us
1
Never stay here
Pros:

Dirty and nasty…. There was men everywhere some knocking on doors loud enough to think it’s the police with young children…. Heard lots of screaming

Cons:

Dirty and nasty…. There was men everywhere some knocking on doors loud enough to think it’s the police with young children…. Heard lots of screaming

2026-03-30 via Nuitee
R
Rodolfo F. solo_traveller us
1
Cons:

Property looks run down. Hallway carpets, room doors, beds, pillows all need serious attention. Bad smell in elevator and hallways. Poor cleanliness.

2026-03-30 via Nuitee
M
Mary family_with_children us
6
Pros:

it was easy and quiet

Cons:

the bathroom and carpet by the bed smelled like urine.. it was very disappointing

2026-03-27 via Nuitee
D
Daniel couple us
7
2026-03-26 via Nuitee
K
Kishaun solo_traveller us
7
2026-03-25 via Nuitee
A
Andrella solo_traveller do
5
Pros:

The carpet was very dirty in the hallways.

2026-03-24 via Nuitee
M
Martin couple pe
1
Mal trato del personal
Pros:

No me gustó el trato del personal ni la limpieza

Cons:

El trato del personal y la limpieza olía mal.

2026-03-21 via Nuitee
L
Luis couple us
7
Was short. My sink was clugged
Pros:

Location.

Cons:

The room I was given.

2026-03-20 via Nuitee
A
Andrew solo_traveller us
3
Sleeped with my clothes on
Pros:

Lication

Cons:

Everything, take pictures so they don't charge you extra.

2026-03-19 via Nuitee
D
Dennis couple us
5
It was OK for the night. Felt like a motel 6.
Pros:

Location was perfect. To get on our cruise ship and the price was good

Cons:

When you walk into a property and they have plexiglass on their front desk counter. Kind of concerns us. Then proceeded to the elevator which looked like it hasn’t been never cleaned. Walking through the hallway to our room needed to be upgraded and maybe pictures. The room furniture is very outdated and some outlets were not working. I would pay a little more because of location. But we’ll never stay there again because of the cleanliness and oldness of the property designs.

2026-03-18 via Nuitee
B
Brandon family_with_children us
10
Peaceful
Pros:

Great location

Cons:

N/a

2026-03-17 via Nuitee
M
Michael couple us
4
Price driven!!.
Pros:

Price, STaff friendly , location.

Cons:

Needs to be updated inside.

2026-03-14 via Nuitee
V
Vincent couple us
1
I’m extremely happy that I was only staying overnight for business. It was worse than what I described in the above boxe
Pros:

It’s location to where I needed to go for business.

Cons:

They charged me for the safe in my room that didn’t work.
The television in the room didn’t work.
The room had a foul odor.
There were junkies loitering in the parking lot and it was so bad they had a security guard walking around to address it .

2026-03-12 via Nuitee
C
Cano extended_group us
1
Mala experiencia
Pros:

Nada

Cons:

El lugar está sucio, huele muy mal desde la recepción, nunca pensé haber estado en un hotel con unas condiciones tan malas

2026-03-10 via Nuitee
M
Melissa couple us
3
Pros:

I got a 1st floor room

Cons:

Lobby smelled like marijuana. Prostitute walking around, People were loud all night

2026-03-10 via Nuitee
K
Kimberley-jade couple gb
1
Dirty
Pros:

Terrible

Cons:

Everything it was so dirty

2026-03-06 via Nuitee
A
Andres solo_traveller us
5
2026-03-06 via Nuitee
I
Izabella couple br
10
2026-03-04 via Nuitee