Red Roof Inn PLUS+ West Palm Beach

Hotels
•
Red Roof PLUS
7.6 (871 reviews)
2421 Metrocentre Boulevard , West Palm Beach , US
+1 561-246-5771

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location near highways
Cons:
Dirty rooms
Uncomfortable beds
Plumbing issues

Categories

Cleanliness
5.1
The hotel was reported as very dirty with many issues, including dirty rooms and hallway stains.
Service
9.1
The staff were friendly and tried to accommodate issues, though repairs were inconsistent.
Location
9.1
Convenient location next to I-95 and near a Cracker Barrel.
Room Quality
6.1
Rooms had significant issues such as plumbing problems and uncomfortable beds.
Amenities
8.1
Basic amenities were available, but some were not functioning properly.
Value for Money
7.1
Condition of the hotel does not reflect good value for the price paid.
Food and Beverage
8.1
No specific comments, but location offers nearby dining options.
Overall Experience
8.1
Overall experience was disappointing due to cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:31

Property Description

Modern Accommodations
The Red Roof PLUS+ West Palm Beach offers contemporary rooms with stylish furniture and modern amenities, providing a comfortable stay for guests. The spacious rooms feature free Wi-Fi, cable TV, and granite countertops in the bathrooms, ensuring a convenient and relaxing experience.

Convenient Facilities
With an outdoor heated pool and rooms equipped with microwaves and refrigerators, this hotel caters to guests' needs for both leisure and convenience. The 24-hour front desk and free parking add to the ease of stay, allowing guests to make the most of their time in Florida.

Ideal Location
Located just a short drive from the airport and popular attractions like Lone Pine Golf Club and Rapids Water Park, the Red Roof PLUS+ West Palm Beach is centrally situated for travelers looking to explore the area. The proximity to Port of Palm Beach makes it a convenient choice for both business and leisure travelers.

Book your stay at Red Roof PLUS+ West Palm Beach for a modern and convenient hotel experience in Florida!

Important information:

Please note that this property cannot accept cash as a form of payment upon check-in, but guests can pay cash at check-out.

The hotel is currently offering limited cleaning for stayover guests. Please see front desk upon arrival for details

Check-In Age Policy: 21 years or older. 18 years or older with a military ID.

One, well-behaved domestic pet (cat or dog) Stays Free! Pets must be declared at check-in. Up to 2 pets allowed per room. Second pet $15/ night, not to exceed 7 nights or $105 per pet per stay. Pet not to exceed 80 pounds. Service and emotional support animals are always welcome.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PBI

Location

Guest Reviews

7.6
Based on 871 reviews
Cleanliness: 5.1
Service: 9.1
Location: 9.1
Room Quality: 6.1
Amenities: 8.1
Value for Money: 7.1
Food and Beverage: 8.1
Overall Experience: 8.1
S
Steve • couple • us
1
Pros:

Nothing my son and I got bit up by bugs the room smells like mildew and have mold on the AC rug smelled like dog very bad experience asked for a refund the next morning and wasn’t able to get it. I’m out of town from Pennsylvania and needing to pay for an another room so me and my son have a roof over our heads and I don’t have the money.

Cons:

Everything

2026-10-17 • via Nuitee
L
LEOXBELL • extended_group • us
3
2026-10-15 • via Nuitee
S
Sean • extended_group • us
7
2026-10-14 • via Nuitee
L
Luis • family_with_children • pr
3
Pros:

El muchacho del desk y otro caballero un poco más mayor entiendo que es el supervisor excelente trato y amabilidad.

Cons:

A las que realizan limpieza deberían de realizarle evaluación de trabajo. Se puede decir que solo te recogen la cama y sacan basura de tener alguna al parecer no les gusta limpiar. Cero amabilidad de parte del personal de limpieza. Se le preguntó a una si era posible que pudiera limpiar la habitación y le molestó como si se estuviera preguntando algo que no fuese de su labor. Necesita algunas mejoras y BUENA limpieza. Mi primera noche fue fatal obtuve habitación 2 camas y una se encontraba orinada y muy mal olor entiendo que esas cosas se pueden evitar con un buen personal de limpieza que realize su trabajo correctamente y sea observador.

2026-10-13 • via Nuitee
M
Mark • solo_traveller • us
8
2026-10-11 • via Nuitee
R
Rochelin • solo_traveller • us
8
2026-10-08 • via Nuitee
R
Rochelin • solo_traveller • us
8
2026-10-08 • via Nuitee
D
Danielle • couple • us
1
Run…don’t walk to the hotels Nextdoor
Pros:

Nothing

Cons:

The roaches and staff that didn’t seem to care

2026-09-18 • via Nuitee
A
ashley • family_with_children • us
1
2026-09-17 • via Nuitee
S
Sheena • solo_traveller • us
4
Pros:

Quiet

Cons:

The smell in the hallways was very bad and in the lobby. The floors were dirty but I'm guessing i got what I paid for.

2026-09-14 • via Nuitee
C
Camelle • family_with_children • us
1
2026-09-12 • via Nuitee
M
Melinda • couple • us
2
2026-09-08 • via Nuitee
B
Breanna • solo_traveller • us
3
2026-09-08 • via Nuitee
J
Joseph • couple • us
7
2026-09-07 • via Nuitee
R
Rashelle • couple • us
3
It was convenient and inexpensive. It served its purpose
Pros:

There was no carpet in the room

Cons:

The bathroom, especially the tub needs to be redone. We wore shower shoes because it didn’t appear to be clean

2026-09-06 • via Nuitee
J
Jean • solo_traveller • us
7
2026-09-04 • via Nuitee
S
Sarah • couple • us
4
you get what you pay
Pros:

near to the port

Cons:

dusty, dirty , bad smell and with some hair follicles on the bed linen

2026-09-02 • via Nuitee
A
auto gainesville • solo_traveller • us
10
Best motel in Palm Beach county, period.
Pros:

Clean room, bed and sheets clean, nice fridge and microwave, clean floor and bathroom. Seriously cold A/C. Most helpful staff I've ever encountered. Security guard saved my escaped dog after he opened the door! Amazing! Manager handled my extra day booking snafu that I created! Awesome! Thanks guys, I'll won't go anywhere else!
Treated like family here.

Cons:

The weather was too hot.
(no complaints)

2026-09-02 • via Nuitee
`
`courtney • couple • us
5
I wouldn’t stay there except to maybe catch a nap if I was on a long drive heading out of town
Pros:

The location was great , next to the highway made it convenient and easy to locate

Cons:

The fact that there were people who seemed to live there part time with their dogs made the hall way smell

2026-09-01 • via Nuitee
J
Jessica • couple • us
3
Bad experience.
Pros:

I liked the towels and blankets , they were very white

Cons:

The floor and carpets were wet and smelled bad. The mattress was worn out, it was not comfortable to sleep

2026-09-01 • via Nuitee