Red Roof Inn PLUS+ West Palm Beach

Hotels
Red Roof PLUS
7.6 (857 reviews)
2421 Metrocentre Boulevard , West Palm Beach , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location near highways
Cons:
Dirty rooms
Uncomfortable beds
Plumbing issues

Categories

Cleanliness
5.1
The hotel was reported as very dirty with many issues, including dirty rooms and hallway stains.
Service
9.1
The staff were friendly and tried to accommodate issues, though repairs were inconsistent.
Location
9.1
Convenient location next to I-95 and near a Cracker Barrel.
Room Quality
6.1
Rooms had significant issues such as plumbing problems and uncomfortable beds.
Amenities
8.1
Basic amenities were available, but some were not functioning properly.
Value for Money
7.1
Condition of the hotel does not reflect good value for the price paid.
Food and Beverage
8.1
No specific comments, but location offers nearby dining options.
Overall Experience
8.1
Overall experience was disappointing due to cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:31

Property Description

Modern Accommodations
The Red Roof PLUS+ West Palm Beach offers contemporary rooms with stylish furniture and modern amenities, providing a comfortable stay for guests. The spacious rooms feature free Wi-Fi, cable TV, and granite countertops in the bathrooms, ensuring a convenient and relaxing experience.

Convenient Facilities
With an outdoor heated pool and rooms equipped with microwaves and refrigerators, this hotel caters to guests' needs for both leisure and convenience. The 24-hour front desk and free parking add to the ease of stay, allowing guests to make the most of their time in Florida.

Ideal Location
Located just a short drive from the airport and popular attractions like Lone Pine Golf Club and Rapids Water Park, the Red Roof PLUS+ West Palm Beach is centrally situated for travelers looking to explore the area. The proximity to Port of Palm Beach makes it a convenient choice for both business and leisure travelers.

Book your stay at Red Roof PLUS+ West Palm Beach for a modern and convenient hotel experience in Florida!

Important information:

Please note that this property cannot accept cash as a form of payment upon check-in, but guests can pay cash at check-out.

The hotel is currently offering limited cleaning for stayover guests. Please see front desk upon arrival for details

Check-In Age Policy: 21 years or older. 18 years or older with a military ID.

One, well-behaved domestic pet (cat or dog) Stays Free! Pets must be declared at check-in. Up to 2 pets allowed per room. Second pet $15/ night, not to exceed 7 nights or $105 per pet per stay. Pet not to exceed 80 pounds. Service and emotional support animals are always welcome.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PBI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 857 reviews
Cleanliness: 5.1
Service: 9.1
Location: 9.1
Room Quality: 6.1
Amenities: 8.1
Value for Money: 7.1
Food and Beverage: 8.1
Overall Experience: 8.1
F
Felix solo_traveller us
7
Solo traveler
Pros:

It was near the clinic where I had to go

Cons:

It needed more cleaning

2026-07-25 via Nuitee
J
Jacqueline couple us
6
2026-07-15 via Nuitee
F
Francis solo_traveller us
5
Pros:

Good air conditioning

Cons:

Spider.ants in rooms. Not well cleaned

2026-07-14 via Nuitee
E
eddie solo_traveller us
4
Pros:

Nothing

2026-07-13 via Nuitee
A
Alberto solo_traveller us
10
Awesomeness
Pros:

Everything

Cons:

Nothing

2026-07-09 via Nuitee
A
Alberto solo_traveller us
10
Awesomeness
Pros:

Everything

Cons:

Nothing

2026-07-09 via Nuitee
T
TITO couple us
1
Falling roof not red roof
Pros:

The only good thing about this property was the location.

Cons:

This is by far the nastiest hotel I have ever booked. I didn’t even stayed, I returned the keys and still waiting for a refund. This place is supposed to be non smoking. The minute we walked into the room I started coughing from the cigarettes smell. The gentleman at the front desk gave us another room. It didn’t smell as strong as cigarettes but it had the mold smell and it was super disgusting. Tub was super dirty, atleta stains, roof falling apart.

2026-07-08 via Nuitee
R
Ron solo_traveller us
3
Pros:

Location

Cons:

Hotel was dirty y 6

2026-07-05 via Nuitee
P
Phyllis family_with_children us
4
I would not ever go back and for the price awful.
Pros:

Lobby was overwhelming smell of cleaning product, was not an accurate depiction of the rest of the hotel and room.

Cons:

The smell of mold and dirty carpet, wet and tiny bugs.

2026-07-05 via Nuitee
A
Ashley couple us
1
2026-06-28 via Nuitee
J
Jennifer family_with_children us
6
Pros:

Personal muy amable

2026-06-23 via Nuitee
M
McCray solo_traveller us
8
2026-06-22 via Nuitee
G
Geralda couple us
6
2026-06-22 via Nuitee
A
Alvin solo_traveller us
1
My brief time there was utterly despicable and I will never stay at any red roof inn ever again.
Pros:

I did not like anything at all about the hotel, there is nothing to like at all. The hotel stunk like 20 year old wet dogs and the 6 different rooms I was shown all had such overwhelming stench of mold/mildew that I had to get a refund and stay somewhere else. That hotel should be condemned and torn down.
The staff was excellent though.

Cons:

I didn’t like the whole hotel, there is nothing to like about it, the place should be condemned. Looked a 6 rooms and they all were horrible, furniture falling apart, drawers not working, I sliced my arm on a drawer slide because it is broken and the ball bearings were laying on the floor, the bed was so used it literally had a curve like a banana, the rugs in the hallways look like they’ve never been cleaned, the stench of wet dogs permeates the whole place, the rooms have an overwhelming mold/mildew smell that gets stuck in your mouth and nose, most things are clearly worn or broken. I cannot see how the state inspectors would give the building a pass to have people stay there, it’s not a place anyone would consider inhabitable by any standards.
Everywhere you look needs a lot of work, it would be easier to demolish the building and build a new one rather than renovate it.
I should have taken photos to share all the disgusting things I saw

2026-06-21 via Nuitee
A
Adamaris solo_traveller us
5
2026-06-21 via Nuitee
K
Katina solo_traveller us
7
Pros:

The staff members were very friendly. The room was very spacious.

Cons:

The unpleasant odor in the elevator, the elevator is slow. There was an unpleasant odor in the hall on the 3rd floor. It seems there's no air conditioning on the elevator and in the halls. The bathtub should be updated. The ac unit should also be updated. Please at least offer continental breakfast.

2026-06-16 via Nuitee
K
Karl solo_traveller us
4
Cons:

Bed was horrible 😫. Worst I ever slept on in any hotel/motel. Everything else was fine.

2026-06-15 via Nuitee
E
Edwin solo_traveller us
10
2026-06-13 via Nuitee
N
Nikoll solo_traveller us
10
Pros:

Good

2026-06-11 via Nuitee
N
Nikoll solo_traveller us
10
Pros:

Good

2026-06-11 via Nuitee