Splendid Venice - Starhotels Collezione

Hotels
•
Starhotels
9 (2975 reviews)
San Marco Mercerie 760 , Venice , IT
+39 041 520 0755

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Polite and professional staff
Cleanliness and comfort
Excellent breakfast
Cons:
Small standard rooms
High prices in restaurant and bar

Categories

Cleanliness
9.39
The room was spotless and very clean.
Service
9.36
Excellent customer service with very polite and professional staff.
Location
9.4
Perfect location, close to main attractions.
Room Quality
8.35
Standard rooms are small and decor may differ from the website images.
Amenities
8.88
Good common spaces and bar snacks.
Value for Money
8.84
Prices at the restaurant and bar deemed high by guests.
Food and Beverage
8.39
Breakfast and bar menu received mixed reviews; quality noted but pricing is a concern.
Overall Experience
9.36
Overall had a fantastic stay; everything met expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:27

Property Description

Luxurious Accommodations
The Splendid Venice - Starhotels Collezione offers elegant air-conditioned rooms with modern amenities, including satellite TV, a minibar, and free WiFi. Some rooms even boast stunning canal views, providing a true Venetian experience.

Gourmet Dining
Indulge in a daily buffet breakfast and savor contemporary and traditional Venetian dishes at the Le Maschere restaurant. For a special experience, head to the Altana rooftop terrace for drinks while enjoying panoramic views of Venice.

Convenient Location
Situated just a short walk from St. Mark's Square and with a private pier, this hotel provides easy access to Venice's top attractions. With the Rialto Bridge and water bus stop nearby, exploring the city is effortless.

Experience luxury and convenience at the Splendid Venice - Starhotels Collezione.

Important information:

Please note that guests are required to show the credit card used to book the nonrefundable reservation upon check-in. In case the credit card owner is not traveling with you, the hotel will require a copy of the credit card owner’s ID and credit card.

All guests, including adults and children, are required to show a photo identification upon check-in.

Please note that when booking a rate where payment is due before arrival, Splendid Venice - Starhotels Collezione will provide detailed payment instructions, for example a link to a secured payment platform.

When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VCE

Location

Guest Reviews

9
Based on 2975 reviews
Cleanliness: 9.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
M
Miezan • family_with_children • gb
8
2026-11-06 • via Nuitee
T
thierry • couple • fr
9
Agreable sejour
Pros:

L emplacement

Cons:

La taille des chambres

2026-11-06 • via Nuitee
A
alexandre • solo_traveller • fr
6
Plutôt satisfaisant
Pros:

Emplacement

Cons:

Un peu vieux

2026-11-05 • via Nuitee
U
ursula • extended_group • it
9
Struttura molto curata ed elegante . Staff cordiale
2026-11-03 • via Nuitee
M
marcella • solo_traveller • it
3
Cons:

Mancava il riscaldamento

2026-11-02 • via Nuitee
D
Dunja • couple • ch
8
2026-10-28 • via Nuitee
P
PH Lin • family_with_children • tw
9
Pros:

The size of room is bigger in center of Venice.
The direct access to hotel lobby by water taxi.
The quality of dinner in restaurant

2026-10-26 • via Nuitee
N
Nicole • couple • au
8
Great location and helpful staff
Pros:

Great location and its own wharf, also a lovely restaurant

Cons:

Luke warm shower and shower in bath

2026-10-23 • via Nuitee
S
Sandra • solo_traveller • us
8
Pros:

Breakfast was great. Staff was super nice both in the reception and in the restaurant.

2026-10-19 • via Nuitee
M
Mohamed • couple • lb
10
2026-10-19 • via Nuitee
J
Julia • family_with_children • fr
9
Un excellent séjour dans un hôtel élégant, confortable et idéalement situé
Pros:

Chambre double sur lagune très belle, spacieuse, décorée avec goût, calme, propre, literie confortable. Personnel souriant, attentionné et accueillant, notamment à la réception. Délicates attentions pour l’anniversaire de mon fils. Restaurant avec cuisine de qualité même si les prix sont élevés. Emplacement de l’hôtel idéal pour visiter. Très belle expérience.

Cons:

Le petit déjeuner surtout celui servi en chambre avec une boisson chaude limitée en volume ( une seule tasse) et une quantité de pain un peu juste. Le buffet offre un choix varié mais surtout des gâteaux et viennoiseries, j’aurais aimé une plus grande diversité de pains.

2026-10-16 • via Nuitee
K
Karen • couple • us
9
Pros:

The location is great. In the middle of St. Marks Square and the Rialto bridge. The staff was very friendly and helpful.

Cons:

We had an issue, there was no air conditioning and it was very hot, middle of summer. It took 2 times of someone coming to actually get it working.

2026-10-15 • via Nuitee
F
Fedor • couple • es
3
The WORST hotel I’ve ever stayed at… Had to change 2 nights to 1, worst rooms ever!
Pros:

The only good thing about this property it’s the location.

Cons:

A terrible stay all over, I’m so happy we managed to changed it from 2 nights to only 1 night.

What hotel advertises is a completely lie. The rooms are NOTHING alike as shown on the pictures. It’s perhaps the MOST outdated hotel I’ve ever stayed at. I wondering how it can be 4 stars, the whole experience seemed like a 3 star hotel at best.

The second you arrive it smells like rotten eggs in the lobby, boarded the fact that it’s not really designed well. The next thing you notice is how TIRED the staff looks. The hotel itself seems like it gets 100 new guests per day, you get this crazy traffic at the start of your visit which is just terrible.

Whose hotel had perhaps THE WORST ROOMS I’ve ever seen… Holes in the wall, the floors are all in scratches, the bathrooms feels like a motel room. Dirty and outdated not to mention that we had someone’s hair all over our hotel room, som in bathroom, some on the bed… It was absolutely gross and unprofessional

The mini bar in room is… Plastic water bottles and plastic 1 time use glasses??? SERIOUSLY? I mean this is just crazy how bad everything is in that hotel.

The breakfast is also terrible. ABSOLUTELY gross and not tasty. I basically couldn’t eat anything besides some bread… you pretty much just get an omelette and some eggs for your choice but it’s all COLD!

The staff was only nice (but tired) on the reception. The bold guy in the restaurant was an absolute douche. No respect. No empathy. TERRIBLE service

Just WOW… the worst hotel I’ve ever stayed at, BY FAR.

2026-10-15 • via Nuitee
E
Erin • couple • us
5
It needs a lot of TLC
Pros:

We like the location

Cons:

For a stay of 2 nights and the cost of the room was €1300 we feel we do not get value for money. the breakfast was pretty poor. The hotel rooms are very dated and need a massive refurb

2026-10-15 • via Nuitee
R
Rita • couple • br
10
Espero voltar novamente
Pros:

Hotel muito bem localizado, quarto espaçoso, pessoal do serviço amigável, bom café da manhã, decoração luxo, enfim super recomendo

2026-10-15 • via Nuitee
D
DrBob77 • family_with_children • us
9
Pros:

Central yet quiet location. Staff was helpful. Room was comfortable, Liked the pillow menu.

Cons:

Expensive, although most things are in Venuce. Wasn't crazy about the shower in the tub.

2026-10-15 • via Nuitee
J
Jacqueline • couple • br
8
2026-10-12 • via Nuitee
P
PIERRE • couple • fr
8
2026-10-12 • via Nuitee
M
matteo • extended_group • it
9
2026-10-11 • via Nuitee
C
Claudia • couple • at
8
Wunderbar Hotel mit Ausstrahlung und Stil im Zentrum von Venedig!
Pros:

Wunderschönes Hotel in Top Lage in Venedig! Die Zimmer sind sehr groß für venezianische Verhältnisse. Das Hotel liegt super zwischen Rialto und Markusplatz und man kann alles zu Fuß erkunden. Das Highlight ist die Dachterrasse! Traumhaft schön mit wunderbaren Ausblick. Das Frühstück war vielfältig und mehr als ausreichend. Die Damen und Herren beim Frühstück waren immer sehr aufmerksam und höflich. Das Service der privaten Abholung vom Flughafen zum Hotel war Top und ich das es nur jedem empfehlen. Wunderbar vom Hotel organisiert!

Cons:

Falls der Herr der immer am Schreibtisch hinter seinem Computer bei Eingang gesessen ist, sowas wie ein Concierge gewesen sein soll, hat er diesen Namen nicht verdient. Weder hat er jemals gegrüßt, noch von seinem Computer aufgesehen. Seltsames Verhalten, wenn man den ersten Eindruck eines Hotels widerspiegelt.

2026-10-09 • via Nuitee