Holiday Inn Express - Indiana by IHG

Hotels
•
Holiday Inn Express
7.3 (255 reviews)
1350 Indian Springs Rd , Indiana , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Breakfast variety
Pleasant staff
Cons:
Cleanliness issues
Poor service response to complaints

Categories

Cleanliness
5.38
Consistently mentioned as filthy with dirty floors, dust, and unclean rooms.
Service
7.85
Staff was described as pleasant but unhelpful regarding complaints.
Location
8.39
Location was mentioned positively, especially close to IUP.
Room Quality
6.34
Rooms had several issues including dust, mold, and misuse of linens.
Amenities
6.87
Amenities like the pool were available but not well-maintained.
Value for Money
7.83
Given the issues, the value may not meet expectations.
Food and Beverage
8.38
Breakfast was nice with good options, although the breakfast area was not clean.
Overall Experience
7.35
General sentiment indicates dissatisfaction but some aspects were acceptable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:29

Property Description

Convenient Location and Nearby Attractions
The Holiday Inn Express Indiana is ideally situated just three miles from Indiana University of Pennsylvania and the Jimmy Stewart Museum. With popular attractions like Blue Spruce Park and the Indiana Mall in close proximity, there's always something exciting to explore nearby.

Complimentary Amenities for a Comfortable Stay
Guests can start their day right with a free hot breakfast and weekday newspaper. The hotel also offers free coffee to keep you energized throughout your stay. Business travelers will find the free wireless high-speed Internet access and access to copy and fax services particularly convenient.

Relaxing Features and Business Facilities
Unwind in style with whirlpool bathtubs available in select rooms, or host events effortlessly with a meeting room accommodating up to 25 people. For added convenience, connecting rooms are also an option for guests.

Book your stay now and experience the perfect blend of comfort and convenience at the Holiday Inn Express Indiana.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 255 reviews
Cleanliness: 5.38
Service: 7.85
Location: 8.39
Room Quality: 6.34
Amenities: 6.87
Value for Money: 7.83
Food and Beverage: 8.38
Overall Experience: 7.35
C
Cheryl • solo_traveller • us
3
Cons:

Was given a room that had ONLY hot water and then wanted to change our room to a king bed for 2 men that were NOT a couple. So the best that they could do was give us the key so that we could shower in a separate room than ours. We literally had to wait 10 to 15 minutes just for that water to get partially warm! We paid full price for this room and never did they state that they would give us a discount for inconvenience. Very poor customer service! Would not recommend this hotel.

2026-05-14 • via Nuitee
H
Heather • couple • nz
1
Disgusting
Pros:

Nothing to be honest - staff were rude room was disgusting we beg to get anything done it was by far our worst experience ever!!!!

Cons:

Well where do I begin:
Check in was slack- had to validate our room key every day then asked for room to be cleaned only to have to beg every day with the lady rolling her eyes at me every time. We were there 4 freaking days honestly! Room was dirty smelt terrible beds were roll out week things!!! Everyday we had to ask for coffee pods it was honestly an absolute disgrace to the Holiday Inn fraternity . Room done after 4 pm it was disgusting! Went on to Pittsburgh feeling fragile after 4 days paying for this appalling service to be welcomed into an amazing hotel. I need to say Pittsburgh you honestly need to up your game. What we experienced was disgraceful.

2026-05-12 • via Nuitee
R
Ran • extended_group • ca
3
Will not stay again.
Pros:

Location

Cons:

Very small room with strange smell, poor condition , simple breakfast , 4 days no any changes,

2026-04-27 • via Nuitee
D
Dodds • couple • us
10
Only stayed one night but enjoyed our stay
Pros:

Dry clean and the staff was very helpful; especially the young man who did breakfast

2026-04-24 • via Nuitee
C
Carol • solo_traveller • us
7
2026-04-22 • via Nuitee
S
Sara • family_with_children • us
5
Was convenient for my needs but will not stay again due to property
Pros:

Property was very convenient for what I needed

Cons:

Elevator did not align with the floor when the doors opened making it a hazard. The toilet would get stuck after flushing and run for an extended period of time. My room was on the first floor and when ever the floor above would shower or use the bathroom the sound was so loud. The bed frame was broken and made a lot of noise everytime you moved. Stains on the walls by the elevator on the first floor. Breakfast was served at 7 but by 730am nothing was available.

2026-04-20 • via Nuitee
T
Tanya • family_with_children • us
7
The stay was nice however I had paid for my hotel before I arrived but the person at the front desk tried charging me f
Pros:

The rooms were comfortable and just what we needed

Cons:

Nothing

2026-04-20 • via Nuitee
S
Stephen • couple • us
1
The manager is rude and unprofessional.
Pros:

Nothing

Cons:

Everything

2026-04-12 • via Nuitee
A
Alicia • solo_traveller • us
4
Pros:

The location was alright since we love eat n park. Breakfast was ok.

Cons:

The staff member was on her phone the whole time and outside most of the time. The smoke alarm in our room wouldn't stop beeping, so she told us to unplug it it continued to beep, so we took it to the front desk and she said she didn't know how to fix it but she would have her manager fix it and we never got it back. The bathrooms were so small. The pool had a sign closed for maintenance, and the pool room was so hot.

2026-04-05 • via Nuitee
M
Miller • extended_group • io
4
He was rude and snappy
Pros:

It was fine

Cons:

The manager old guy white hair—- HORRIBLE

2026-04-03 • via Nuitee
H
Harrison • couple • us
10
2026-03-14 • via Nuitee
J
Jerome • couple • us
1
The bathroom is so small.
Pros:

Breakfast was the only good thing.

Cons:

Room was tiny bathroom even tinier. Pool wasn’t able to be used. Horrible location. Parking in the front is unsafe .

2026-03-08 • via Nuitee
C
Carol • couple • us
2
Dump
Cons:

Breakfast serving utensils put on counter top. Dumpster in front and quite visible was overflowing. Shower drains are clogged. Hallways and elevators are filthy.

2026-01-19 • via Nuitee
R
Ryan • family_with_children • us
1
Would like to receive things that are expected when booking a room for my family.
Cons:

Showed up and wasn’t accommodated with the room I reserved when booking the room. Was told they upgraded me to a room with a king and a pull out couch from a room with two queen beds and was told to come down to get linens for it. When I went down to grab them they first told me that they didn’t have any then ended up finding some. I then asked for pillows and was told they didn’t have any. So my children had to sleep on a pull out couch and didn’t have any pillows to sleep with

2026-01-19 • via Nuitee
J
Julie • extended_group • us
5
Cons:

Not very clean, pool was not very clean either. Only clean the rooms if asked to

2026-01-19 • via Nuitee
K
kayla • family_with_children • us
10
2026-01-16 • via Nuitee
E
Emily • family_with_children • us
8
It was nice but the bathroom was too small.
Pros:

The hotel was clean and staff was very nice and helpful.

Cons:

Bathroom was very small.

2026-01-14 • via Nuitee
H
heather • couple • us
5
I don’t think I would choose to stay at this location again.
Pros:

The location to IUP was convenient

Cons:

The rooms were quite rundown. Plaster on the wall was coming off in bed was very uncomfortable.
It was also like walking into a casino with all the betting machines in the lobby. They took up a lot of space and made it feel cramped.

2026-01-11 • via Nuitee
E
Eric • family_with_children • us
9
2026-01-03 • via Nuitee
J
James • solo_traveller • us
5
2025-11-10 • via Nuitee