Steigenberger Airport Hotel Frankfurt

Hotels
Steigenberger Hotels & Resorts
8.2 (7201 reviews)
Unterschweinstiege 16 , Frankfurt/Main , de

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient airport location
Good breakfast selection
Clean and comfortable rooms
Helpful shuttle service
Cons:
Noisy AC or outside noise
Old rooms with maintenance issues
High prices for food and services
Construction noise and atmosphere

Categories

Cleanliness
8.16
Some concerns about the cleanliness of the spa showers.
Service
8.63
Service was courteous and helpful, but some issues were unresolved during the stay.
Location
8.67
Convenient location near the airport, with reliable shuttle service.
Room Quality
7.62
Room quality was inconsistent; issues with outdated rooms and maintenance were reported.
Amenities
8.15
Amenities were limited and had some issues, but included a pool and decent breakfast.
Value for Money
8.11
Value for money was considered low compared to the price, especially with ongoing renovations.
Food and Beverage
7.66
Breakfast was extensive, yet considered overpriced for the quality offered.
Overall Experience
8.63
Overall experience varied widely; some enjoyed the stay, while others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:26

Property Description

Luxurious Convenience Near Frankfurt Airport

Convenient Shuttle Service: Enjoy a complimentary 2-way shuttle to/from the airport every 20 minutes, making travel a breeze.

Relaxing Spa and Wellness: Unwind in the 570 m² upper-floor spa area with a pool, sauna, and fitness centre, offering a serene escape.

Culinary Delights: Indulge in a variety of dining options with 3 restaurants open throughout the day, ensuring a delightful culinary experience.

Experience luxury and comfort just moments away from Frankfurt Airport. Book your stay at Steigenberger Airport Hotel Frankfurt for a truly seamless travel experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for € 60 per person per night when using an existing bed.
    People no matter the age stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 7201 reviews
Cleanliness: 8.16
Service: 8.63
Location: 8.67
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.63
N
Nadine solo_traveller de
9
2026-08-08 via Nuitee
V
Veerabhadra family_with_children ca
8
The stay was okay
Pros:

Shuttle arrangement was good.

Cons:

Including the breakfast in the room chages.

2026-08-08 via Nuitee
K
Klaus-Peter solo_traveller de
10
2026-08-08 via Nuitee
M
Michael family_with_children il
10
2026-08-08 via Nuitee
F
Florence couple fr
10
2026-08-08 via Nuitee
K
Klaus couple at
10
2026-08-07 via Nuitee
S
Sven couple de
8
Ideal vor einer Flugreise!
Pros:

Mir haben die Lage direkt am Airport, das regelmäßige Shuttle dorthin und das Preis-Leistungs-Verhältnis gut gefallen.

Cons:

Die Restaurantpreise.

2026-08-07 via Nuitee
D
Domenico couple de
9
2026-08-07 via Nuitee
T
Thorsten solo_traveller jp
8
2026-08-07 via Nuitee
J
Jasmina solo_traveller de
8
Schönes sauberes Hotel
Pros:

Sehr komfortabel und sauber

Cons:

Kleiner Aussenbereich

2026-08-07 via Nuitee
A
Anita family_with_children de
6
Cons:

Der Shuttlebus vom Flughafen zum Hotel hat nicht geklappt. Vom Personal kam keine Entschuldigung.

2026-08-07 via Nuitee
A
Anette couple de
9
2026-08-07 via Nuitee
A
Alfons couple at
6
jetzt nachdem ich weiß wie es funktioniert, vielleicht wieder Steigenberger
Cons:

ich stehe am flughafen frankfurt und weiß nicht genau, wo exakt der shuttle-dienst (FRA-Steigenberger) abfährt, also rufe ich im Hotel an. die auskunft war: alle 20min fährt ein transferbus, aber halt im moment hat der fahrer eine pause. der nächste shuttle-bus käme in ca. 70min. so war die telefonauskunft des hotel Steigenberger. also nahm ich ein taxi. von pause der bus-fahrer wusste allerdings kein mensch an der steigenberger rezeption.
teilschuld meinerseits war vielleicht: ich wartete am abflug terminal und nicht am ankunft terminal - aber es wäre eindeutig Steigenberger aufgabe gewesen das zu klären.

2026-08-07 via Nuitee
K
Karl-Heinz solo_traveller de
8
2026-08-07 via Nuitee
F
Fran family_with_children us
6
Served its purpose, we did not need anything fancy.
Pros:

Convenient w complimentary airport shuttle. We only needed one comfortable evening. Good amount of space for a family room.

Cons:

The AC didn’t seem to be working so they moved us to another room, but the AC was only marginally better. The drains did not drain quickly. A little outdated but we didn’t mind.

2026-08-07 via Nuitee
F
Findlay couple nz
7
Convenient
Pros:

The reception people were very good.

2026-08-07 via Nuitee
A
Adi solo_traveller il
3
Pros:

The hotel is closed to airport terminal 1 and the shuttle was in schedule

Cons:

Poor air conditioner at the room. Was very noisy and did not cool the room.
The bathroom had poor drainage so after showering most of the water were outside the bathroom

2026-08-06 via Nuitee
I
Ilona solo_traveller us
5
It was comfortable, I slept well.
Pros:

I liked how close to the airport was. The restaurant bar was super friendly and easy to enjoy

Cons:

The light in my bathroom kept going out and my Nespresso machine wasn’t working. The AC was working, however for some it might not be cold enough

The shuttle had airline crew to be dropped off at Terminal C- which I wasn’t expecting. So something to plan for when goung to Terminal 1. Instead of a 5 minute shuttle it was 15.

2026-08-06 via Nuitee
D
Detlef couple de
10
Für Geschäftsreisende perfekt!
Pros:

Das Personal war sehr freundlich. Das Zimmer groß und komfortabel.

2026-08-06 via Nuitee
K
Kempsv solo_traveller ca
10
Pros:

Breakfast

Cons:

NA

2026-08-06 via Nuitee