Steigenberger Icon Frankfurter Hof

Hotels
8.5 (3719 reviews)
Am Kaiserplatz , Frankfurt/Main , de

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location
Very helpful and friendly staff (valet, reception, room service)
Spacious rooms and comfortable beds
Outstanding breakfast
Well-stocked minibar and nice hotel bar
Quiet and comfortable for many guests
Cons:
Air conditioning problems / insufficient cooling
Rooms feel dated; need renovation (cracks, water stains)
Noise issues for some rooms (street/clubs, poor soundproofing)
Isolated cleanliness incidents (found dirty sock)
Some amenities closed or worn (hamam closed, elevator/corridors)
Perceived poor value for money / expensive

Categories

Cleanliness
7.8
Mixed reports — generally clean facilities and praised housekeeping by some guests, but isolated incidents (a found dirty sock) and comments about the hotel being aged reduce confidence.
Service
9.3
Consistently praised staff: helpful reception, lovely staff, excellent valet and room service; many reviews highlight friendly, efficient service.
Location
9.6
Repeatedly described as excellent and central — walking distance to city centre, close to U-Bahn and many cafes/restaurants; one of the strongest positives.
Room Quality
7.6
Rooms are spacious and beds comfortable for many, but frequent negatives: inadequate air conditioning, dated decor, water stains/cracks, noise issues and bathroom renovation needs.
Amenities
8.6
Strong points: excellent breakfast, well-stocked minibar and attractive hotel bar; weaknesses include closed hamam/spa, some worn facilities (elevator, corridors).
Value for Money
7
Multiple comments that the hotel is expensive and price-performance is not compatible; some guests feel it is overpriced despite quality positives.
Food and Beverage
9.2
Breakfast repeatedly described as excellent/incredibly good; bar and room service also praised — a clear strength.
Overall Experience
8.9
Generally very positive stays with excellent location, staff and breakfast, tempered by room/AC, some cleanliness and value concerns — leads to a strong but not perfect overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-03 07:39

Property Description

Luxurious Accommodations
The Steigenberger Icon Frankfurter Hof offers 303 luxurious rooms blending traditional and modern decor, complete with elegant furnishings and top-notch amenities including a flat-screen TV, safety deposit box, and premium toiletries from Aigner.

Culinary Delights
Indulge in a delightful breakfast at the hotel's restaurant Hofgarten, savor an Iconic Afternoon Tea at the Autorenbar, and treat your palate to regional and contemporary menus at the brasserie OSCAR's.

Ultimate Relaxation
Unwind at the hotel's spa with a Turkish bath and traditional barber shop, where guests can pamper themselves with massages and beauty treatments, offering the perfect retreat after a day of exploring the historic and financial district of Frankfurt.

To experience luxury, fine dining, and relaxation in the heart of Frankfurt, book your stay at Steigenberger Icon Frankfurter Hof now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Location

Property Video

Guest Reviews

8.5
Based on 3719 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.6
Room Quality: 7.6
Amenities: 8.6
Value for Money: 7
Food and Beverage: 9.2
Overall Experience: 8.9
S
Shay • solo_traveller • il
10
Pros:

מושלם!

2026-08-29 • via Nuitee
E
Ekko • solo_traveller • de
9
2026-08-29 • via Nuitee
T
The Copier Parts Company • solo_traveller • zw
9
Pros:

Great location! Friendly staff.

2026-08-28 • via Nuitee
A
Almazbek • couple • kg
9
2026-08-28 • via Nuitee
C
Charlie • solo_traveller • gb
10
2026-08-28 • via Nuitee
O
Oleg • couple • md
10
Pros:

В ресторане на завтраке стало так, как было много лет назад, эти изменения по-видимому с приходом нового менеджера.

Cons:

Понравилось все

2026-08-28 • via Nuitee
B
BİROL • family_with_children • tr
10
mükemmel
Pros:

her şey süperdi

2026-08-28 • via Nuitee
F
FEDERICO • couple • ar
10
VOLVERÍA SIN DUDARLO
Pros:

EXCELENTE EN TODO. LA UBICACION ES IDEAL. LA LIMPIEZA DE LAS HABTACIONES, LA CALIDEZ DEL PERSONAL, Y EL DESAYUNO IMPECABLES !!!!

Cons:

NO PUEDO DECIR ALGO NEGATIVO

2026-08-27 • via Nuitee
G
Glenn • couple • gb
8
2026-08-27 • via Nuitee
T
Tatiana • couple • us
10
Quick layover in Frankfurt - loved the proximity of the hotel to the Old Town!
Pros:

Love the caring staff, location and comfort!

2026-08-27 • via Nuitee
A
Ahmet Ozan • solo_traveller • tr
10
Herzaman
Pros:

Frankfurt’un en klas oteli. Lokasyon ve sınıf farkı ortada

Cons:

Herşeyini

2026-08-27 • via Nuitee
G
Giuseppe • extended_group • it
8
2026-08-27 • via Nuitee
J
Jacques • couple • cd
9
Seigneur magnifique pour un 27eme anniversaire de mariage
Pros:

L’accueil du personnel, la propreté des lieux et l’emplacement

Cons:

Tout a été à notre goût

2026-08-26 • via Nuitee
M
Meg • family_with_children • gb
10
luxurious
Pros:

we got an upgrade so very pleased! the location was so easy to explore the city for work. I would definitely return!

Cons:

i loved the comfort and spa

2026-08-26 • via Nuitee
C
Cynthia • couple • sg
10
2026-08-26 • via Nuitee
S
Shoko • couple • jp
7
Pros:

ロケーションや清潔さは良い

Cons:

部屋をツインにして欲しいとお願いし、了承を得ていたが、着いたらツインではなかった

2026-08-25 • via Nuitee
C
Christian • solo_traveller • de
9
2026-08-24 • via Nuitee
C
Christopher • couple • gb
10
Exceptional.
Pros:

Got a free upgrade to a super room. Staff in restaurant was v generous with wine

Cons:

Shower floor very slippery. No connections for charging phones etc.

2026-08-24 • via Nuitee
R
Ronald • solo_traveller • nl
10
2026-08-24 • via Nuitee
A
Antony • couple • au
9
Very good, ticked most of the boxes
Pros:

Location was great, the hotel was well presented and staff were great

Cons:

Some of the rooms features were starting to age and possibly neeed some renovation.Staff could have made sure that everything was posted to our room prior to us leaving so that we didn't have to deal with it after we left.

2026-08-23 • via Nuitee