Hyatt Regency Deerfield

Hotels
Hyatt
8.4 (579 reviews)
1750 Lake Cook Road , Deerfield , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean room
Good breakfast
Spacious room
Friendly staff
Cons:
Hygiene issues
Inconsistent water temperature
Lack of amenities in room

Categories

Cleanliness
6.43
Issues with uncovered mattress and hairs found on bed, indicating poor cleanliness.
Service
9.4
Staff responded promptly to issues and offered compensation, reflecting good service.
Location
8.94
Convenient location near main roads and amenities.
Room Quality
7.89
Room aesthetics praised, but reports of issues with bedding and bathroom amenities.
Amenities
8.42
Good facilities reported; however, improvement needed in bedding and towels.
Value for Money
8.38
Good pricing for spacious rooms, but some amenities lacking.
Food and Beverage
8.93
Positive comments on breakfast quality.
Overall Experience
8.8
Mixed sentiments, but overall a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:18

Property Description

Escape to Hyatt Deerfield, your perfect retreat near Chicago. Experience convenience with our free shuttle service, business center, and concierge services. Rejuvenate at our gym and unwind on the seasonal patio.

Comfort and Style: Enjoy pillow-top mattresses, separate sitting areas, and workspaces in our guestrooms.

Modern Amenities: Stay entertained with the stereo and iPod dock, and pamper yourself with Portico bath products.

Dining Delights: Indulge in continental cuisine at Jaxx Bistro or savor a custom-made pizza at Jaxx Lounge. Book your stay now for an unforgettable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 579 reviews
Cleanliness: 6.43
Service: 9.4
Location: 8.94
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 8.8
M
Merner couple us
9
2026-07-18 via Nuitee
N
Nuuman family_with_children us
7
Pros:

Расположение

Cons:

Это же Хаят. Хаят должен быть на уровне. Это не так. При входе на потолке много ульи пауков. Еще требуется ремонт. Внутри как по мне 60-70 годы как будто. А так в. Номере нормально.

2026-07-18 via Nuitee
M
Merner couple us
7
2026-07-18 via Nuitee
L
Li solo_traveller us
6
2026-07-16 via Nuitee
E
Emily family_with_children us
8
Nice hotel, friendly staff. Beautiful lobby.
Pros:

Beautiful lobby. Friendly staff. Location was great.

Cons:

Only thing that was weird is my beds didn’t have a fitted sheet on it. Just a top sheet tucked in and it didn’t cover the bottom of the mattress.

2026-07-13 via Nuitee
T
Tina couple us
9
Thanks for the stay. got rest and enjoyed warm staff and comfy rooms.
Pros:

good breakfast . Staff was excellent but needed to replenish some items and some hot items were cold. Still enjoyed it.

2026-07-13 via Nuitee
P
Paul solo_traveller ca
3
Not coming back if we have a choice
Pros:

Nice lobby and breakfast, good location

Cons:

Both the king and the pullout beds were terrible, mattress wise. The front desk staff were brusque.

2026-07-13 via Nuitee
J
Jerald couple us
10
2026-07-10 via Nuitee
V
Victoria family_with_children us
2
2026-07-06 via Nuitee
B
Brittany extended_group us
5
My stay was nuetral no microwave in room and the water $6 come on. But definitely a clean room
Pros:

That when I got up to speak with morning staff and filed my concerns and bad check in experience. She assured that she would handle it and gave me and my. Spouse and friend vouchers to eat breakfast that was one accommodations I appreciated

Cons:

The front desk needs to turn the volume up on phone so it can be answered timely manner. And talk to customers with decency watch body language and tone. Front desk lady was. Very rude to me and her dress attire was horrible shirt was wrinkled. And the nerve to act as if I was ruining her night or morning . I was the one who booked a room had to go wait in my friend room until they found the confirmation rather I pre paid on booking. Com or actual website treat me as a paid customer. Then asked for my card to be on file but not my other guest or the other five guest behind me. Guy who first checked me in was Sam who rolled his eyes out frustration was crazy

2026-07-06 via Nuitee
C
Cedric solo_traveller us
8
I love to stay hear when I’m visiting the area. Quick in and out to the highway to go north to Wisconsin or south to Chi
Pros:

The location and space of each room.

Cons:

A little noisy in the hallways. The doors and wall are a little thin.

2026-07-06 via Nuitee
C
Collins solo_traveller us
9
2026-07-05 via Nuitee
J
Jiankai extended_group us
5
2026-07-02 via Nuitee
F
Felicia couple us
8
Classic ‘’American’ chain hotel perhaps a cut above
Pros:

Grounds nice, nice large room, staff was pleasant

Cons:

A bit too cookie-cutter.

2026-07-01 via Nuitee
R
Ruth solo_traveller us
7
Room was not as well maintained as it should have been.
Pros:

Good location from highway.

Cons:

Almost no hot water. More like lukewarm. Toilet paper roller fell off the wall. Pull out sofa was horrible!! Really long walk down the hallway to the room.

2026-06-30 via Nuitee
E
Elias solo_traveller us
9
2026-06-29 via Nuitee
L
Lizeth couple us
10
2026-06-27 via Nuitee
J
Joseph couple us
9
2026-06-27 via Nuitee
J
Junwoo couple kr
9
Good
Pros:

Good

Cons:

Nothing

2026-06-27 via Nuitee
B
Brian solo_traveller us
9
I would stay there again not what I consider high end Hyatt property but for the price it was fine
Pros:

Bed was fairly comfortable temperature was ok not a great thermostat
Staff was nice

Cons:

Pillows way to small . I prefer foam also
Bath shower towels to small
Toilet paper yuk

2026-06-22 via Nuitee