The Hay - Adams

This was one of the nicest hotels we've stayed out. From the moment you walk in the door, you are greeted and most times by name. The service was impeccable. The room was amazing. I worked with the Concierge, Franziska before we arrived. She was amazing to work with. She planned our transportation to/from airport, private tours and food reservations. Her recommendations were amazing and all turned out perfect with no issues. We will definitely stay here again when we return to DC.

Right as we were checking out, the concierge asked us if we could write them a review and we were very eager to do so. went to DC with my sister and my mom for four days and we are so glad that we chose to go to the hay Adams hotel. The greatest thing about it is the beautiful view of the White House and being so close to everything in the downtown area as well as Ronald Reagan airport. We didn’t know much about DC Lakewood restaurants to go to or which sites to visit, but the concierge gave us an incredible overview of everything we could do in our four day stay as well as restaurants that we went to every night, which were all incredible recommendations. Furthermore, I am a big aviation guy, and upon hearing about how incredible the air and space museum of DC was I was very disappointed to figure out that they were fully booked given that we were traveling during the spring break where all the cherry blossoms were blooming. But it only took one call to the concierge to let us know that they were able to get us entrance tickets for only an hour later. The hotel itself is immaculate with the service being incredible. The restaurants being delicious and the whole hotel being gorgeous. We cannot wait to go back to DC and the Hay Adams hotel.

Makeda and Ignacio were first class! Wonderful birthday dinner and celebration. The details were handled perfectly!

We had a fantastic stay at the Hay Adam’s! The staff was lovely and our rooms were clean and beautiful. We booked through American Express and were so thankful they could give us early check in! We loved having a convincing room to our son. We also appreciated their dog friendly policy and were thrilled to be able to bring our pets! Breakfast was delicious each morning and our stay was a delight from start to finish.

When I tell you this amazing hotel goes above and beyond- there is nothing they could improve! Impeccable hospitality, fabulous food, the cleanliness! From the time they open the beautiful doors to the cleanliness of the room- it is utter perfection. The warm cookies and mini chocolate White House greet you on Day 1. There is nothing better place to stay or visit- don’t look any further.

Service is always outstanding at the Hay-Adams. Rooms can be a bit noisy (older building). Extremely clean, simple (but clean) workout room. Highly recommend.

This is a fabulous hotel. Ideally located, every detail is top notch. Special kudos to the staff - reception desk, concierge, lobby, staff, and room service. We could not have asked for a better stay.

Great historic hotel. Real charm.
Excellent breakfast
Speakeasy downstairs has great coasters.
Passable gym
What a location
Gurtej checked me in twice - top shelf professional, solved every niggle with a smile, which at 2am counts for a lot.

Very disappointing experience for us. I was eagerly looking forward to our 3-night stay at The Hay-Adams and first impressions were good; beautiful lobby, attentive staff etc....then we got to our room which was directly across from the elevator on the second floor. I am a light sleeper so I called down to the front desk to see if we could change to a room farther away. They told me to check back and they would look into it. We were supposed to be staying in a better room grade at almost $800 a night so I thought it would no be a problem--and finally they said they had a room on the 6th floor, unfortunately with only a queen size bed but we said we would take it. We got to the room which was an interior room directly across from a huge generator which had a constant loud buzz. It was awful and the next morning I asked to be moved back to our original room. No other choice was offered, we would have paid more for a better room. We moved back in the afternoon as they said the cleaning staff had to make it ready. The room itself is pretty, nice decoration but we found the sealed shampoo had already been opened. Bar is nice albeit the bar staff not very friendly.

Great hotel but no lounge to relax in, breakfast over priced but very nice and lovely staff, apart from the very rude Eastern European lady on reception when we was checking out.

My experience at the Hay-Adams was truly unforgettable. I planned my proposal here in December, and everything went smoothly from start to finish.

We started the afternoon with high tea, which was excellent. The tea service was beautiful, the food was outstanding, and the atmosphere was relaxed and elegant. The staff were welcoming and attentive without being overbearing, which made it feel special right away.

I worked with Chelsea Hartley ahead of time to plan the proposal, and she was incredible throughout the process. She was thoughtful, responsive, and made everything easy. Chelsea even came up with a clever excuse to get us up to the rooftop that did not give away that anything special was happening, which I really appreciated.

Once we were upstairs, she guided us to the spot she had set up, and everything came together just as planned. The setting was private and beautiful, and I was able to propose without any issues. I had also worked with Chelsea beforehand to choose a rosé that my fiancée loves, and that small detail meant a lot to us.

Thanks to Chelsea and the team at the Hay-Adams, the proposal went perfectly. It was an incredibly special and memorable moment, and I am very grateful to everyone who helped make it happen. I would absolutely recommend the Hay-Adams to anyone planning a special occasion!

Wonderful location. Rooms 604,704,804 are an excellent view of the White House. On The Record Bar is a classic and must visit

Glamorous hotel with chic decoration. Ideal for both leisure or business stays. Walkable area, great restaurant & bar

You will not find a better hotel in Washington, DC. The history of this hotel is amazing, but the staff is what sets this hotel apart. I spend a lot of time in DC for business, and the Hay Adams is now my hotel EVERYTIME I go to DC.

FRANZISKA! The elegant rooms, supreme location, and scrumptious food all fade in comparison to the impeccable service. From Alfredo who introduced us to the hotel to Brian the concierge that booked our delightful night Monuments tour to the Queen Franziska, this hospitality team is the Dream Team! When we did not make our group transportation, Franziska sprang into action: checked our bags and got us on our way in the house car. I am sad to check out of this heavenly hotel, but I know I will return!!

The entire staff at this hotel is superior to any hotel I have been a guest at in the world! The property is perfectly located and the Lafayette is an amazing restaurant for breakfast meetings or a romantic dinner. The hotel lounge is world famous “Off The Record” and serves a quality cocktail with a smile.

tout

The staff at The Hay Adams is fabulous. They are all very attentive, accommodating, friendly, I could go on and on. Will definitely be back.

Wanted a special hotel experience for my wife's 60th birthday. We were not disappointed and the hay Adams exceeded our expectations