Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Nice hotel
Great location
Comfortable room
Cons:
Overpriced offerings
Internet access issues
Bathroom cleanliness
Aging furniture
Odor problems
Limited food quality

Categories

Cleanliness
7.11
Multiple complaints about cleanliness, including hair on towels and a smell in the rooms.
Service
9.58
Many reviews highlight friendly and accommodating staff.
Location
9.62
Positive remarks about the hotel's convenient location near restaurants and shopping.
Room Quality
8.07
Rooms described as large and comfortable, but some issues with heating and odor.
Amenities
8.6
Amenities like restaurant options and mall access are appreciated, but some details could be improved.
Value for Money
7.56
Concerns about pricing, particularly for breakfast.
Food and Beverage
7.61
Breakfast received negative feedback, while other meals were described positively.
Overall Experience
9.08
Overall positive experience despite some issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-02 23:17

Property Description

Connected to Convention Center and Mall
This Providence, Rhode Island hotel is seamlessly connected to the Rhode Island Convention Center and Providence Place Mall, offering convenience and accessibility to guests.

Business Center and Meeting Rooms
The Omni Providence boasts a well-equipped business center for professionals on the go and features 25 versatile meeting rooms, ideal for conferences and events of any scale.

Luxurious Rooms and Dining
Guests can unwind in rooms with modern amenities like flat-screen TVs and enjoy dining at Flemings Prime Steakhouse, known for its delectable seafood and American cuisine.

Experience luxury and convenience at the Omni Providence - book your stay now for a memorable experience in Providence!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVD

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 2619 reviews
Cleanliness: 7.11
Service: 9.58
Location: 9.62
Room Quality: 8.07
Amenities: 8.6
Value for Money: 7.56
Food and Beverage: 7.61
Overall Experience: 9.08
C
Christine • solo_traveller • us
10
2026-09-19 • via Nuitee
B
Barbora • couple • us
10
This hotel has everything!!!!
Pros:

Great hotel and perfect location

Cons:

Beautiful, clean and convenient amenities

2026-09-18 • via Nuitee
M
MacKenzie • extended_group • us
10
Amazing!
Pros:

Valet was easy and very polite. The staff sent champagne and cake to our room for a birthday!

2026-09-17 • via Nuitee
A
Alyssa • couple • us
9
2026-09-12 • via Nuitee
M
Minnie • solo_traveller • us
4
Looks can be deceiving.The staff can make or break your stay. I would suggest stay somewhere else
Pros:

I enjoyed the location in Downtown Providence next to the Providence mall. The lobby is beautiful but looks can be deceiving. I stayed for 5 days

Cons:

The staff did not clean my room for two days, it was no toilet paper in the room, I found a cleaning lady on the floor and she stated she had no toilet paper in the closet. The cleaning lady assured me that she will return. I made several calls to guest services but no one answered the phone. I was going to walk to the CVS nearby instead I stopped by the front desk. The refrigerator wasn't working again. I called guest services again with no answer. I used ice and a bag from the ice machine near my room see pictures. The A/C stopped working and was later fixed the same day at least. I was given a credit for a one day stay in the future,however I don't think I will book with Omni again the customer service is horrible.

2026-09-12 • via Nuitee
M
Michelle • solo_traveller • us
7
Would have been great if it wasn’t for the loud music every night till after 10 pm.
Pros:

It was a very pretty property on the inside. The beds were comfortable and the pillows were great! Liked the amenities in the bathroom.

Cons:

It’s located where they have outside venues that play music INCREDIBLY LOAD, so much so that you couldn’t watch TV over the music outside. This lasted past 10 pm. Annoying!

2026-09-12 • via Nuitee
R
Rishi • couple • us
10
2026-09-12 • via Nuitee
J
James • couple • us
10
2026-09-11 • via Nuitee
H
Hui • solo_traveller • us
8
2026-09-09 • via Nuitee
G
Gerell • family_with_children • us
8
Pros:

Food was goods

2026-09-09 • via Nuitee
J
Jee Yeun • couple • kr
4
Pros:

위치는 좋습니다

Cons:

너무 오래되서 객실내 소음이 심함

2026-09-09 • via Nuitee
M
MARINA • family_with_children • gr
10
Easy location, very good service, everyone very helpful and polite.
2026-09-09 • via Nuitee
H
Hugo • solo_traveller • us
9
2026-09-08 • via Nuitee
J
Jeff • couple • us
8
2026-09-08 • via Nuitee
Z
Zoila • couple • us
10
Wonderful
Pros:

Everything

Cons:

Is very clean

2026-09-08 • via Nuitee
M
Max • couple • ch
9
Pros:

Gut erreichbar da direkt an Autobahnkreuz, schön eingerichtet, Valet (ca. $45/d) oder selbst parkieren (ca. $25/d) möglich. Macy's direkt über Skybridge erreichbar. Mehrere Restaurants inkl. Frühstückkiosk.

Cons:

Eher hektische Hotelzufahrt (wenig bis keine Kurzzeitparkplätze - mit Valet abstimmen: 15-20min Parken meist erlaubt).

2026-09-08 • via Nuitee
R
Randi • family_with_children • us
9
Vacation
Cons:

The valet cost was very expensive. If you are a guest it should only be about $25 per day.

2026-09-07 • via Nuitee
P
Paul • couple • pe
9
Cons:

El Valet Parking puede ser costoso si planeas una estadia larga.

2026-09-07 • via Nuitee
R
Renato • extended_group • us
10
Pros:

Close to everything

Cons:

Nothing

2026-09-07 • via Nuitee
M
Maria • couple • lu
10
A very good hotel where you get everything you may need!
Pros:

The hotel is in a very convenient place and it is full of facilities concerning lunch and dining, of an excellent quality. The personnel is very polite and very helpful. Rooms are huge and I found the idea of having two double beds in the room fantastic. The room was always very clean. Service was very efficient. I definitely recommend the hotel without any hesitation.

Cons:

There was nothing I did not like.

2026-09-07 • via Nuitee