Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Nice hotel
Great location
Comfortable room
Cons:
Overpriced offerings
Internet access issues
Bathroom cleanliness
Aging furniture
Odor problems
Limited food quality

Categories

Cleanliness
7.11
Multiple complaints about cleanliness, including hair on towels and a smell in the rooms.
Service
9.58
Many reviews highlight friendly and accommodating staff.
Location
9.62
Positive remarks about the hotel's convenient location near restaurants and shopping.
Room Quality
8.07
Rooms described as large and comfortable, but some issues with heating and odor.
Amenities
8.6
Amenities like restaurant options and mall access are appreciated, but some details could be improved.
Value for Money
7.56
Concerns about pricing, particularly for breakfast.
Food and Beverage
7.61
Breakfast received negative feedback, while other meals were described positively.
Overall Experience
9.08
Overall positive experience despite some issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-02 23:17

Property Description

Connected to Convention Center and Mall
This Providence, Rhode Island hotel is seamlessly connected to the Rhode Island Convention Center and Providence Place Mall, offering convenience and accessibility to guests.

Business Center and Meeting Rooms
The Omni Providence boasts a well-equipped business center for professionals on the go and features 25 versatile meeting rooms, ideal for conferences and events of any scale.

Luxurious Rooms and Dining
Guests can unwind in rooms with modern amenities like flat-screen TVs and enjoy dining at Flemings Prime Steakhouse, known for its delectable seafood and American cuisine.

Experience luxury and convenience at the Omni Providence - book your stay now for a memorable experience in Providence!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVD

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and costs USD 9.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 38 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 2363 reviews
Cleanliness: 7.11
Service: 9.58
Location: 9.62
Room Quality: 8.07
Amenities: 8.6
Value for Money: 7.56
Food and Beverage: 7.61
Overall Experience: 9.08
A
Alyssa couple us
8
2026-03-27 via Nuitee
V
Van Truijen solo_traveller nl
8
Goed
Pros:

Ligging en faciliteiten

Cons:

Problemen met warm water

2026-03-26 via Nuitee
N
natasha couple us
7
2026-03-24 via Nuitee
E
elie family_with_children lb
1
Bad experience
Pros:

I did not like it

Cons:

I did not like it at all

The bathroom was having dirty water , brown color and i was not able to have at least a shower

2026-03-24 via Nuitee
D
Dorothea extended_group us
10
Ioved it and will do again
Pros:

Clean, convenient, understanding

Cons:

Nothing

2026-03-22 via Nuitee
K
KEVIN family_with_children us
10
2026-03-21 via Nuitee
A
Ariana couple us
7
2026-03-20 via Nuitee
F
francis couple fr
8
2026-03-20 via Nuitee
J
Jessica family_with_children us
10
Great place to stay in the city
Pros:

Clean, beautiful, friendly staff

2026-03-18 via Nuitee
J
Joe couple gb
9
Great find highly recommend.
Pros:

Absolutely massive with loads of facilities and attached to the mall.

Cons:

The guests over the hall were partying u till 3am. I called security and to be fair they sorted it out with in 10mins. Cant fault that.

2026-03-17 via Nuitee
M
Marybeth family_with_children us
8
Pros:

Location, facilities

Cons:

In the 12th floor and traffic noise was LOUD

2026-03-16 via Nuitee
S
Stephen couple us
8
2026-03-16 via Nuitee
C
Charles solo_traveller us
7
2026-03-14 via Nuitee
J
julie solo_traveller us
8
2026-03-12 via Nuitee
S
Seji extended_group gb
8
2026-03-11 via Nuitee
P
Pavle solo_traveller us
7
2026-03-10 via Nuitee
T
Thomas couple us
9
Omn is recommended and would consider staying again
Cons:

The valets were excellent. However, the area in front of hotel for valet pick-up/drop off was not very efficient especially during busy times. The line would back up into the street. Part of the problem was lack of space due to the 5 or so pick-up trucks parked in the right lane of the entrance. They were there for the 3 days we were there.
The other small issue was the bathroom faucet is not as functional as it could be. Poor design where the faucet hangs over a third of the sink. Not a big deal, but a better faucet choice would be more appropriate.

2026-03-09 via Nuitee
D
Debby couple us
10
2026-03-09 via Nuitee
M
Mary couple us
10
2026-03-09 via Nuitee
D
Denise couple us
9
It was a great place, walking distance to everything
Pros:

I liked the friendly people working there and how clean it was

Cons:

Parking

2026-03-08 via Nuitee