Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent location near shops, restaurants and convention center
Friendly and helpful staff (valet, front desk, floor staff)
Clean and comfortable rooms for many guests
Convenient amenities and connected mall/venues
Comfortable beds and good bathroom amenities
Special gestures (champagne/cake) and good valet service
Cons:
Noisy at night from nearby venues and street noise
Perceived as pricey / not good value for some guests
Some rooms and furnishings are dated (curtains, furniture)
Air conditioning limited/not cold enough in some rooms
Isolated cleanliness issue (food on floor) and bedding fit issues
Occasional poor restaurant service / hygiene concern

Categories

Cleanliness
7.6
Generally reported as clean (multiple reviews call rooms 'clean' and an allergy floor praised) but isolated issues (found breakfast cereal on the floor, some linen/fit issues) lower the score.
Service
9.2
Staff repeatedly praised — helpful front-desk, polite valet, staff who escorted guests and arranged birthday champagne/cake — with only a few isolated lapses (inexperienced server at a restaurant).
Location
9.5
Consistently highlighted as a major strength: excellent location near shops, restaurants, convention center and transit; very convenient for events and downtown activities. Some noise from nearby venues/streets is noted.
Room Quality
7.5
Rooms described as comfortable and spacious, but several comments about dated furniture, flat pillows, curtains, and AC temperature/control issues reduce the score.
Amenities
8.9
Strong amenities mentioned — connection to mall and convention center, restaurants/bars, well-stocked coffee, bathroom amenities — generally seen as convenient and good quality.
Value for Money
6.7
Multiple reviewers called the hotel 'pricey' and felt the experience wasn't worth the cost given dated elements and noise; value perception is notably negative.
Food and Beverage
8.1
Mixed-to-positive: several good dining experiences, birthday amenities and drinks praised; however a few issues (poor server hygiene, pricey alcohol, one reviewer didn't purchase breakfast) temper the score.
Overall Experience
9.7
Overall impressions are strongly positive — friendly staff, great location, comfortable rooms and good amenities — though occasional negatives (noise, price, isolated cleanliness/food-service issues) are noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Connected to Convention Center and Mall
This Providence, Rhode Island hotel is seamlessly connected to the Rhode Island Convention Center and Providence Place Mall, offering convenience and accessibility to guests.

Business Center and Meeting Rooms
The Omni Providence boasts a well-equipped business center for professionals on the go and features 25 versatile meeting rooms, ideal for conferences and events of any scale.

Luxurious Rooms and Dining
Guests can unwind in rooms with modern amenities like flat-screen TVs and enjoy dining at Flemings Prime Steakhouse, known for its delectable seafood and American cuisine.

Experience luxury and convenience at the Omni Providence - book your stay now for a memorable experience in Providence!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVD

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 2272 reviews
Cleanliness: 7.6
Service: 9.2
Location: 9.5
Room Quality: 7.5
Amenities: 8.9
Value for Money: 6.7
Food and Beverage: 8.1
Overall Experience: 9.7
T
Thamer • couple • sa
10
2026-11-07 • via Nuitee
M
Mai • solo_traveller • jp
9
快適
Pros:

ショッピングモールに直結している通路があるので雨天でも濡れないし、お買い物にも便利。
駅からも近かった。

Cons:

特にありません。

2026-11-06 • via Nuitee
B
Burne • couple • au
8
2026-11-04 • via Nuitee
S
Stephen • solo_traveller • au
8
2026-11-04 • via Nuitee
V
Victoria • couple • us
8
Clean and comfortable.
Pros:

Room was clean and comfortable. The Omni does have an "allergy" floor, which is wonderful when you are traveling with someone with allergies.

Cons:

If you are parking your car there, there is some wait retrieving it.

2026-10-31 • via Nuitee
C
Clifton • solo_traveller • us
9
Best 4 star value in Providence
Pros:

Excellent location and it was very clean. It also had an excellent selection of eateries.

Cons:

Great location for attending a concert.

2026-10-31 • via Nuitee
S
soper • couple • us
10
2026-10-30 • via Nuitee
A
Alaina • solo_traveller • us
9
Comfortable urban higher end hotel.
Pros:

The hotel itself is very nice. The room was comfortable and large.

Cons:

The fact that it connects the convention center to a shopping mall means the lobby is constantly busy as are the restaurants and shops, making it very impersonal.

2026-10-27 • via Nuitee
J
Jennifer • couple • us
10
2026-10-26 • via Nuitee
C
Carol Corwin • family_with_children • us
10
Pros:

Our Room
Our Dinner at Flemmings
Our dessert at Flemmings bar
Hotel check in desk staff.....excellent
Staff walking around on 1st floor gave us directions and Led us to where we wanted to go

Cons:

Our server at Flemmings..very inexperienced and poor hygiene with a " dripping nose"

2026-10-26 • via Nuitee
J
James • couple • us
4
Great location, hotel needs to be updated
Pros:

Location

Cons:

The rooms, furniture, and curtains are dated. Even worse, the air conditioning can only be set as low as 67 degrees, yet the room felt much warmer.

Even without a major renovation, some basic improvements would make a difference. The pillows are so flat that even doubling them up left our heads sinking to the mattress. Fitted sheets would also help keep the mattress covered, as one of my attached photos shows.

We visit Providence often, but next time we’ll stay at a more updated hotel in the same area. Given what we paid, we left feeling that the experience simply wasn’t worth the price

2026-10-25 • via Nuitee
E
Elizabeth • extended_group • us
9
Pricey but very nice
Pros:

Very nice hotel

Cons:

Too pricey

2026-10-20 • via Nuitee
C
Carrie • couple • us
10
Fabulous
Pros:

The location was close to shops, restaurants and cozy bars….

Cons:

N/A

2026-10-20 • via Nuitee
H
horacio norberto • family_with_children • ar
9
Muy buena
Pros:

No contraté con desayuno pero había cafetera bien provista

Cons:

Todo resultó bien

2026-10-20 • via Nuitee
K
Kaoru • solo_traveller • us
9
Very relaxed
Pros:

Best location, specious room, and stuffs’ hospitality

Cons:

The electric security box was out of order.

2026-10-19 • via Nuitee
G
Gary • couple • us
8
2026-10-19 • via Nuitee
C
Cassandra • couple • us
9
2026-10-19 • via Nuitee
J
Joanne • solo_traveller • us
10
Moment we got out of the car staff was amazing. Hotel amazing food amazing drinks so good and not cheap on alcohol
Pros:

Everything was amazing. Staff very friendly

Cons:

Not a thing

2026-10-19 • via Nuitee
S
Steven • solo_traveller • us
10
2026-10-17 • via Nuitee
L
Lynn • couple • us
10
2026-10-17 • via Nuitee