Tivoli Avenida Liberdade Lisboa – A Leading Hotel of the World

Hotels
Tivoli Hotels
8.8 (1494 reviews)
Avenida da Liberdade, 185 , Lisbon , pt

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent food

Categories

Cleanliness
8.53
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Service
9
The staff throughout the hotel were wonderful: friendly, attentive, and genuinely welcoming.
Location
9.04
Great location, easily accessible.
Room Quality
8.99
The suite was amazing—spacious, beautifully designed, and very comfortable.
Amenities
8.52
The spa was absolutely beautiful and a true standout—relaxing, well-designed.
Value for Money
8.48
Good value considering the quality of service and amenities.
Food and Beverage
9.03
Breakfast was fantastic, and dinner at the restaurant was equally impressive.
Overall Experience
8.8
Overall, an amazing stay and a hotel we’d happily recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:11

Property Description

Luxurious 5-Star Hotel on Avenida da Liberdade

Rooftop Bar with Panoramic Lisbon Views: Enjoy breathtaking views of Lisbon from the rooftop bar while sipping on your favorite cocktail.

Relaxing Pool Area and Anantara Spa: Unwind in the outdoor round pool surrounded by a lush garden or indulge in a rejuvenating massage at the Anantara Spa.

Gourmet Dining Experience: Delight your taste buds at the top-floor restaurant offering international cuisine and an extensive wine list, or savor seafood specialties at Cervejaria Liberdade.

Experience luxury and comfort at Tivoli Avenida Liberdade. Book now for an unforgettable stay!

Important information:

Check-in and Early check-in
- Check-in time is from 15:00 onwards.
- Early check-in is available, subject to a surcharge: if it occurs before 10:00, the previous night’s full room rate will be charged; if check in occurs after 10:00 and before 15:00, a surcharge equivalent to 50% of the previous night’s room rate will be applied.

Check-out and Late check-out
- Check-out time is until 12:00.
- Late check-out is available, subject to a surcharge: if it occurs between 12:00 and 16:00, the equivalent to 50% of the previous night’s room rate will be applied. If check-out occurs after 16:00, that day’s full room rate will be charged.

The name on the credit card used for the booking should correspond to the guest staying at the property.

- Please note that pets are only allowed upon request and subject to approval. Please note that the property can only accommodate pets with a maximum weight of 35kg or less. Please note that pets will incur an additional charge of 40€ per day, per pet. Please note that a maximum of 2 pets is allowed per room. Guide dogs free of charge.

Please note that the swimming pool is open from June until October.

The Anantara Spa Lisbon is open from 10:30 to 19:30.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 17.50 per day.

Location

Guest Reviews

8.8
Based on 1494 reviews
Cleanliness: 8.53
Service: 9
Location: 9.04
Room Quality: 8.99
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 9.03
Overall Experience: 8.8
C
Carla extended_group br
5
The hotel has great potential thanks to its excellent location, breakfast, and courteous staff, but the cleanliness, mai
Pros:

The staff were consistently polite, friendly, and professional throughout both of our stays. Everyone we interacted with was courteous and willing to help, which we truly appreciated. The breakfast was excellent and one of the highlights of our stay.

Cons:

We stayed at this hotel twice during our trip, and unfortunately both stays had significant issues.

During our first stay, we booked a higher-category suite. Although the room itself was spacious, there was an occasional sewage smell coming from the bathroom. The bathtub was not completely clean upon arrival, and, even worse, we found a small cockroach in the bathroom during the night.

Our second stay was even more disappointing. We booked a standard room since we were only staying for one night, and the hotel told us we had received an upgrade to a room on the 7th floor. However, that floor was under renovation. The hallway had a bad smell, construction dust and debris were scattered throughout the corridor, and when we left at 4:00 a.m. to catch our flight, the hallway was so cluttered with renovation materials that we had to move things out of the way just to get our suitcases through.

The biggest issue, however, was the noise. The hotel’s rooftop bar and nightclub (Seen), located on the 9th floor, made it impossible to sleep. Because our room was on the 7th floor, the music was extremely loud until around 2:00 a.m. After the music finally stopped, the cleaning and furniture-moving noise continued until approximately 3:00 a.m. Before an early flight, getting almost no sleep was unacceptable.

The room service was also disappointing for a 5-star hotel. We ordered it on five out of our six nights, so we had several opportunities to evaluate it. The pizza tasted like a frozen supermarket pizza rather than something freshly prepared. The Bolognese pasta was especially disappointing—it was simply pasta with plain ground beef, with virtually no tomato sauce and almost no seasoning.

Overall, this was far below the standard we expected from a hotel in this category. Better maintenance, cleanliness, and consideration for guests’ comfort are urgently needed.

2026-07-11 via Nuitee
M
Martin couple us
9
2026-07-10 via Nuitee
B
Beatriz couple pt
10
2026-07-07 via Nuitee
A
Anthony couple au
7
Pros:

Location.
Nice room’s etc

Cons:

The pool staff were very poor attitude wise unfortunately and the bathrooms are tiny. Too small for a 5 star hotel

2026-07-06 via Nuitee
E
Eduarda solo_traveller fr
10
10/10 um dos melhores que eu já fiquei em Portugal
Pros:

A perfeição começa desde a entrada do hotel , com ô maravilhoso serviço dos seguranças! Os recepcionistas super educados e atenciosos! Sem falar que no hotel você encontra tudo , inclusive um café da manhã incrível com vários tipos de queijos , sucos etc… resumindo o hotel é 10/10 em breve voltarei 🇵🇹👍💫💫💫💫💫

2026-07-06 via Nuitee
O
O1752GGluisg Family
10
Exceptional Hospitality and Outstanding Leadership
Pros:

Our stay at Tivoli Avenida Liberdade Lisboa was truly exceptional.

I would like to extend my sincere appreciation to Ms. Ana Paula Correia, Duty Manager, and her remarkable team for delivering one of the best hospitality experiences my family and I have had.

What impressed me the most was the way the hotel created such a warm and welcoming atmosphere. Transforming the elegant lobby into a comfortable gathering place where guests could relax and feel at home was a thoughtful touch that made our stay even more special.

I would also like to recognize the incredible dedication of the entire team. They spent the day working under the summer sun by the pool, serving every guest with professionalism, kindness, and genuine smiles. Their commitment to excellence never went unnoticed.

Great hotels are defined not only by their beautiful facilities but, above all, by the people who make guests feel truly welcome. Ms. Ana Paula’s leadership and her team’s passion for service are a perfect example of world-class hospitality.

Congratulations to Ana Paula and the entire Tivoli team. Thank you for making our stay so memorable. We look forward to returning soon.

2026-07-05 via Tripadvisor
C
Cristiane couple pt
7
Pros:

Localização.
Restaurante

Cons:

Chegamos um pouco antes das 15h mas o quarto só ficou pronto 10 minutos antes das 15h e pedi late check out para as 13h e não deixaram, muita má vontade.
Quem projetou a casa de banho foi péssimo.

Temos que tomar banho dentro da banheira e o vidro é curto, então vai água para toda casa de banho.

2026-07-05 via Nuitee
A
Alexander extended_group us
10
It was a perfect vacation, loved this hotel!
Pros:

Best hotel in Europe!!!

Cons:

Beautiful Hotel, we will be back!

2026-07-05 via Nuitee
M
Maria Luiza couple br
7
O hotel já esteve melhor
Pros:

Localização, café da manhã

Cons:

Achei os corredores dos quartos fedidos, porta do banheiro velha e com mofo embaixo, carpete do quarto cansado. O maleiro demorou a chegar. Senti falta dos funcionários que ficam na frente abrindo a porta do hotel.

2026-07-03 via Nuitee
A
Adriano couple br
10
2026-07-02 via Nuitee
S
Steinunn family_with_children is
9
A perfect stay in a first class luxury hotel with excellent service and facilities.
Pros:

Wonderful hotel in a great location. We were offered an upgrade due to some renovation in the hotel that we appreciated very much and everyone was very helpful and friendly. I recommend this hotel to everyone.

Cons:

everything was great!

2026-07-02 via Nuitee
S
Sergio couple br
10
Aconchego
Pros:

Quarto impecável e cafe da manha maravilhoso

2026-06-28 via Nuitee
R
Rafael couple br
8
2026-06-27 via Nuitee
S
Stacy Ketner extended_group us
10
2026-06-24 via Nuitee
P
Paulo Otavio Freire couple br
10
2026-06-23 via Nuitee
P
Paulo Otavio Freire solo_traveller br
10
2026-06-23 via Nuitee
6
617rahilm Family
10
Tivoli Lisboa Executive Suite
Pros:

My family and I took the executive suite. The service was top-notch with personal driver pickup from airport, to in-room check in. The newly renovated rooms are also well furnished. Mr.Pedro from guest services was hospitable and made our experience seamless. Overall, a great experience for my family and I and we look forward to returning to Tivoli, Lisboa.

2026-06-20 via Tripadvisor
R
Raffael Juan family_with_children br
10
2026-06-19 via Nuitee
H
Hermes solo_traveller br
9
2026-06-18 via Nuitee
S
SBCB1959 Couples Gold Coast, Queensland
8
Lovely Lisbon
Pros:

Tivoli
Beautifully appointed hotel.
Stunning surroundings and beautiful staff. Offer’s everything one would need during a vacation break. Beautiful Restsurants and cocktail bars. Roof top facility with panoramic views. Room are well appointed (superior room
with balcony) light and bright. Smoking balconies available. Lots of storage. Safe, iron, hairdryer. Greeted in the room with Portuguese tarts and two small ports, lovely treat. Stocked mini bar all charged including water left on counter top. Swimming pool and day spa. Large bathroom. Good amenities. Turndown service with a lovely chocolate treat. 5-8 minute walk to City Center. Buses 🚌 going to most attraction locations can pay cash or card on bus. Train outside the front entry. Supermarket (Aldi) less than 5 minute walk away. A few nice restaurants in the same back street as Aldi. Very good food and very reasonably priced and gratuity not added on the bill. Very comfortable hotel. Unfortunately there is a negative note. Room servicing terrible hit and miss. Stayed 3 nights. First day, no replacement milk, balcony not serviced, no toilet paper 🧻 left. Replaced on calling house keeping. 2nd day, only one towel left, no face washers, bath robe taken, no milk, no toilet paper, balcony not tidied, bathroom amenities not replaced. Again replaced on calling housekeeping. Overall a good stay.

2026-06-17 via Tripadvisor