Trumbull Marriott Shelton

Hotels
•
Marriott Hotels & Resorts
7.5 (557 reviews)
180 Hawley Lane , Trumbull , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly service
Central location
Large and comfortable rooms
Cons:
Cleanliness issues
Outdated decor
Unfriendly front desk staff

Categories

Cleanliness
5.71
Several reviews mentioned a lack of cleanliness, including dirty carpets and bathrooms.
Service
8.68
Most reviews highlighted friendly and efficient service from the staff.
Location
8.72
The location was mentioned positively as being central and easy to access.
Room Quality
7.17
Rooms were described as large and comfortable, but some reports noted wear and cleanliness issues.
Amenities
7.7
Amenities like multiple lounges and a restaurant received positive mentions.
Value for Money
7.16
Value was considered reasonable compared to other hotels, but some found it overpriced.
Food and Beverage
7.21
Breakfast was described as basic; mixed opinions about the value.
Overall Experience
7.68
Mixed reviews overall, with some guests indicating they would return despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:47

Property Description

Luxurious Amenities
The Trumbull Marriott Merritt Parkway boasts both indoor and outdoor pools, a hot tub, and spacious guest rooms with sofa beds for ultimate comfort.

Convenient Facilities
Guests can enjoy Wi-Fi, cable TV with HBO, a gym, meeting rooms, and an on-site restaurant serving delectable American cuisine. Additionally, there is a seasonal outdoor bar and grill by the pool for a relaxing dining experience.

Prime Location
Perfectly situated just 3 miles from Beardsley Zoo and within 5 miles of key transportation hubs like the Milford Train Station and Bridgeport Bus Terminal, the hotel is also close to attractions such as the Sports Center of Connecticut and Captain Cove’s Seaport.

Experience luxury, convenience, and prime location at the Trumbull Marriott Merritt Parkway. Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.5
Based on 557 reviews
Cleanliness: 5.71
Service: 8.68
Location: 8.72
Room Quality: 7.17
Amenities: 7.7
Value for Money: 7.16
Food and Beverage: 7.21
Overall Experience: 7.68
A
Alfred • solo_traveller • us
5
Cons:

Bathtub was clogged when taking a shower with water ponding up to the ankles. Informed front desk and when leaving informed the front desk that issue was not completely resolved. Bathtub draining slowly, better than the previous day, but slow.

2026-06-26 • via Nuitee
J
jennifertD6227PP • Family
2
Filthy
Pros:

I stayed at this hotel last weekend. This is not to Marriott standards. Potholes in the parking lot with sign saying they’re not responsible foryour car. The swimming pool pools were filthy dirty the indoor pool was green. The health department should be advised of this. The carpeting and floors were filthy. My shower curtain had mold all over it. I was booked for two days and could not find hotel to stay in. So I had to stay there one night and found another hotel to stay at and they refused to give me my back.

2026-06-21 • via Tripadvisor
E
Ebony • extended_group • us
7
2026-06-15 • via Nuitee
D
Deb • couple • us
1
EXHAUSTING, embarrassing as we arranged for all of our family, staff was not very helpful.
Pros:

We chose this hotel as it was close to the church we were having my moms funeral. Our family rented numerous rooms, 3 nights each for the funeral and to spend time with the numerous family that travelled from out of town.

Cons:

EVERY NIGHT the smoke alarms kept going off. There was no staff to deal with this and everytime we fell back asleep AFTER GOING DOWN TO THE FRONT DESK they went off again. The first night it was approx 12 times.
No one was called in the middle of the night to figure it out. So the day of the funeral, which I was in charge of arranging, my husband and I were completely exhausted. We had asked to be moved to a different room as apparently this was only affecting a few floors, but told no. We just checked out this morning and complained again and it’s as if it’s no big deal. We paid just under 1000.00 for 3 nights, NOT INCLUDING FOOD!

2026-06-14 • via Nuitee
A
Arsénio Sampaio Furtado • solo_traveller • pt
7
2026-06-13 • via Nuitee
D
David • couple • us
8
Nice hotel and good value for money
Pros:

Nice big room with comfy bed. Breakfast buffet had a great selection of food. Staff was friendly and helpful. Nice toiletries in the bathroom.

Cons:

The hotel needs updating, We arrived on a Sunday evening and it was not very clean. The carpets throughout the hotel needed vacuuming and the hall tables had water stains on them. In the morning, the dining area doors had had prints and smudges all over the glass. The curtains in our room were so worn, they were ripped along the creases.

2026-06-03 • via Nuitee
R
richardsY4786AC • Family • The Villages, Florida
4
Marriott not up to expected standards.
Pros:

Staff wonderful. Hotel shabby. Starts with huge potholes at entrance. Two of three elevators not working (apparently since December). Ice machine not working. Doesn't Marriott inspect and correct hotels with their name on it??

2026-05-30 • via Tripadvisor
L
Linda • family_with_children • us
1
Terrible when it comes to service
Pros:

Not enough selection for the price

Cons:

They charged me to different prices for 1 room on my bank statement. When I try to talk to accountant they don’t answer. I am fighting the charges now. Trumbull Marriot tells me they can’t see what I paid because I booked with bookings. I have a copy of my receipt and checkout. Some came in my room while I was to a funeral and took everything I had in there and cleaned the room after 4 pm. I call the head desk to see if anyone came in my room and she said she will find out. She never called me back but a man bought me the fruit bag, cake, and my medicine I had wrapped in tissue because I was gonna take before bed because I decided to take my suitcase to the car so I wouldn’t have to do the next morning because of the rain. Will never use this hotel again. I never seen anything like it.

2026-05-28 • via Nuitee
K
katherine • couple • us
6
over all nice time. was a bit disappointed about the hot tub
Pros:

Staff was very friendly.

Cons:

Hotel advertised a hot tub. Which was not only not in use. But was told by staff it hasn't been in a long time. Def one of the ammenities we look for when booking a hotel. Also one of the elevators was out.

2026-05-26 • via Nuitee
N
Nhung • extended_group • us
6
2026-05-23 • via Nuitee
L
lawrence • solo_traveller • us
5
Very disappointing for a Marriott .
Pros:

The staff very nice , The breakfast ,

Cons:

Let's start with the drive way ,and parking lot falling apart , very bad . walking in i had to duck to get around some branches . the trash can at the entrance way was full at 12 noon .
The room number 102 bath room rust alone floor , rust on bottom side of faucets , bedroom room wall paper seams are opening up , no waste paper baskets in main part of room only one by the sink . over the door inside there's some tape holding some thing to the wall .

2026-05-21 • via Nuitee
A
Arturo • couple • us
6
2026-05-20 • via Nuitee
H
Howard • extended_group • us
8
Pros:

Good location

Cons:

My rating would have been the highest except for the fact that there was no soap in the soap dispenser for taking a shower. Disappointing, I expect more from Marriott.

2026-05-19 • via Nuitee
C
Carmel • couple • us
10
Pros:

Everything was fine but thought breakfast was included.

Cons:

Breakfast not included and expensive.

2026-05-18 • via Nuitee
V
Vickie • solo_traveller • us
9
2026-05-18 • via Nuitee
J
Julie • couple • us
6
Pros:

beautiful ground
pot holes in parking lot

hot tub was closed

Cons:

hot tub closed

2026-05-11 • via Nuitee
L
lmbunl95 • Business • Chicago, Illinois
2
Avoid at all costs, not renovated and serious maintenance issues in the room
Pros:

I was out in the area for a work trip and several of my colleagues including myself stayed at this hotel due to location. After googling the hotel to check out the location and pictures, I booked it as well. Unfortunately, when I checked into my room, it looked NOTHING like the images I had seen online. It was run down, peeling wall paper, water leaks everywhere in the bathroom, water damage in the ceiling and a horrific bed. I went down to discuss where the renovated rooms were and showed them the picture. They were very confused and said that’s not here & couldn’t answer why they were linked to the hotel. Not only did I uncover mold in the ceiling but also in several spots in the bathroom, leaking water from the shower, rusted grout along with peeling wall paper with what appeared to be water damage. In addition, the door had gaps all along the door jam and the lock area which had me worried that anyone could easily break it with simple tools shimmied through the gap in the door & lock!
During the entire 2 day stay, I had the window open 24/7, spray Lysol everywhere and had to take multiple doses of allergy medicine. A few other colleagues also had issues and commented on it as they were concerned for my allergies. After this stay, it took me a week to recover from the allergy attacks that I had due to this hotel.
I will be writing corporate in regard to the condition of the property and the fact that it’s listed as a 4 star hotel, which is extremely misleading.
This hotel needs to be renovated, deep cleaned and rid of the obvious mold issues along with the glaring water leaks in the bathroom.

2026-05-09 • via Tripadvisor
M
Merri • solo_traveller • us
9
2026-05-06 • via Nuitee
K
Kathleen • family_with_children • us
6
Pros:

The staff was very nice!!

Cons:

It was run down. The TV didn’t work. The linens smelled bad and the padding for the pull out sofa bed was all torn up. Overall I thought it needed some improvements. The staff was amazing though!

2026-05-05 • via Nuitee
C
Cherrie • solo_traveller • us
8
2026-04-28 • via Nuitee