Trumbull Marriott Shelton

Hotels
Marriott Hotels & Resorts
7.5 (583 reviews)
180 Hawley Lane , Trumbull , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly service
Central location
Large and comfortable rooms
Cons:
Cleanliness issues
Outdated decor
Unfriendly front desk staff

Categories

Cleanliness
5.71
Several reviews mentioned a lack of cleanliness, including dirty carpets and bathrooms.
Service
8.68
Most reviews highlighted friendly and efficient service from the staff.
Location
8.72
The location was mentioned positively as being central and easy to access.
Room Quality
7.17
Rooms were described as large and comfortable, but some reports noted wear and cleanliness issues.
Amenities
7.7
Amenities like multiple lounges and a restaurant received positive mentions.
Value for Money
7.16
Value was considered reasonable compared to other hotels, but some found it overpriced.
Food and Beverage
7.21
Breakfast was described as basic; mixed opinions about the value.
Overall Experience
7.68
Mixed reviews overall, with some guests indicating they would return despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:47

Property Description

Luxurious Amenities
The Trumbull Marriott Merritt Parkway boasts both indoor and outdoor pools, a hot tub, and spacious guest rooms with sofa beds for ultimate comfort.

Convenient Facilities
Guests can enjoy Wi-Fi, cable TV with HBO, a gym, meeting rooms, and an on-site restaurant serving delectable American cuisine. Additionally, there is a seasonal outdoor bar and grill by the pool for a relaxing dining experience.

Prime Location
Perfectly situated just 3 miles from Beardsley Zoo and within 5 miles of key transportation hubs like the Milford Train Station and Bridgeport Bus Terminal, the hotel is also close to attractions such as the Sports Center of Connecticut and Captain Cove’s Seaport.

Experience luxury, convenience, and prime location at the Trumbull Marriott Merritt Parkway. Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Location

Guest Reviews

7.5
Based on 583 reviews
Cleanliness: 5.71
Service: 8.68
Location: 8.72
Room Quality: 7.17
Amenities: 7.7
Value for Money: 7.16
Food and Beverage: 7.21
Overall Experience: 7.68
M
Meza extended_group us
6
2026-08-29 via Nuitee
S
SylntStrm solo_traveller us
7
2026-08-27 via Nuitee
E
Emily solo_traveller us
10
2026-08-18 via Nuitee
N
Nancy solo_traveller us
5
Was okay for the one night we stayed there but would probably not return.
Pros:

Location

Cons:

All three elevators weren’t working and we were on the fourth floor.
Bed pillows were very hard.
Room was kind of old and tired.

2026-08-17 via Nuitee
R
Rochelle couple us
9
2026-08-17 via Nuitee
M
Mazin solo_traveller us
1
Pros:

It was convenient for the event I was a part of

Cons:

The staff at the front desk were very rude. When my guest arrived Salia refused to accept that the reservation was paid for and demanded that he pays for the room. He was very polite and he stated multiple times that the booking was paid through booking.com. she became irate and short and refused to check him in. After hours not minutes hours and a second employee Talia with the same nasty attitude refused to check him in until I shared the invoice that the balance due is zero. Still until I had to share an actual screenshot of the payment info for them to change their attitude and check him in. I don't recommend this location to anyone because of the greeting and negative experience we had with the staff.

2026-08-17 via Nuitee
N
Noreen couple us
4
Pros:

Staff was pleasant and attentive

Cons:

No microwave, and all the elevators were down during our stay

2026-08-17 via Nuitee
G
Glecio extended_group us
10
2026-08-14 via Nuitee
C
Caroline solo_traveller us
10
2026-08-14 via Nuitee
K
KETSIA solo_traveller fr
8
2026-08-11 via Nuitee
M
Martinez couple us
10
2026-08-09 via Nuitee
E
Elisa family_with_children us
7
2026-08-07 via Nuitee
D
Daureen couple us
2
Disappointing. Will not stay again unless remodeled.
Pros:

We have stayed there several times in the past while in town visiting family so location is good. We are gold Marriott patrons. The facility does not measure up to the convenience of the location for us.

Cons:

Whole interior is very “tired”, dated, dark. Carpets so old they smell musty. Desperately needs updating and freshening up.

2026-08-05 via Nuitee
B
Barrington couple us
5
Pros:

The location. The staff in the restaurant were friendly and professional.

Cons:

The hotel is need of a major renovation! Only one elevator was working of the three. The carpet was dirty and a lot of dirt was presence when you existed the elevator on the 3rd floor. You can see the carpet needs to be stretched from the bumps on the carpet.

2026-08-03 via Nuitee
M
milesNpoints Family Columbus, Ohio
2
Renovations Needed
Pros:

I’ve stayed at this hotel many times over the past 20 years or so. It was once a solid option, but is in desperate need of a renovation. The carpets are from decades ago, only 1 of 3 elevators are working, it is filthy, the pool is green, the hot tub is broken, and I could keep going. This hotel should be removed from the Marriott portfolio, it does not live up to the standard anymore.

2026-08-01 via Tripadvisor
V
V4225FMsamantham Couples Columbus, Ohio
2
Filthy beware
Pros:

Filthy and only one elevator that wasn’t working properly - very sketchy

2026-08-01 via Tripadvisor
K
Kathryn couple us
9
Pros:

Good location for our stay. I like its “dated elegance” vibe.

Cons:

It was fine. Bathroom mirror in our room didn’t completely work.

2026-07-25 via Nuitee
J
jolS1081CW Family
2
An experience for the staff to be embarrassed about
Pros:

Vomit on the floor being swept not mopped. Closed hot tub. Pool the color of urine. The toilet ran all night and kept my whole family. I’ve been trying 2 months to get a supervisor to call me back and no one will. Stay away.

2026-07-24 via Tripadvisor
E
Edward family_with_children us
7
Good but not Marriott's usual quality.
Pros:

Good but expensive.

Cons:

Lots of refurbishment needed. Quite worn

2026-07-17 via Nuitee
E
Eric extended_group us
2
Terrible Stay- I expected alot more from Marriott.
Pros:

Location to my destination

Cons:

1) being initially checked into wrong room, no apology or recoil, just unprofessionalism.
2. The door being jammed to the room that it took several attempts to open. Thank god we didn't have an emergency.
3. The floor definitely was not vacuumed, 1000%. My children kept finding someone else's hair and the tub had hair in it.
4. The indoor pool was disgusting. It was a yellowish green.
5. The breakfast attendant is very aggressive to a certain demographic of people. Did not help us ONCE. Brought others small carafes of coffee; I had to go to bar and get the coffee provided there due to lack of service.
6. Parties in parking lot at night, just ghetto. People drinking, smoking, BARBECUING, and shooting fireworks and the aftermath at 11:00 am still being present the following morning shows no one cares at this property.

2026-07-06 via Nuitee