New York Marriott Marquis

Hotels
Marriott Hotels & Resorts
8.3 (4015 reviews)
1535 Broadway , New York , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Service inconsistency in food and beverage

Categories

Cleanliness
7.69
Cleanliness could be improved as mentioned.
Service
8.66
General sentiment regarding service was mixed, with some positive feedback.
Location
9.2
The location was frequently highlighted as a major positive aspect.
Room Quality
8.15
Generally good, but lacking some amenities expected from a 5-star hotel.
Amenities
8.18
Room amenities were acceptable but could be better, with some missing items.
Value for Money
8.14
Perception of value was generally positive, but some guests expected more for the price.
Food and Beverage
7.69
Mixed reviews on food service, with complaints about quality and availability.
Overall Experience
8.66
Overall experience met expectations, with some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 14:47

Property Description

Luxurious Accommodations
Experience the epitome of comfort at New York Marriott Marquis with rooms featuring Marriott’s signature bedding, marble bathrooms, and high-tech amenities like flat-screen TVs with Netflix app and iPod clock radios.

Unmatched Convenience
Indulge in the convenience of onsite dining options, complimentary WiFi, and a range of amenities including a concierge lounge, cash machine, and onsite shops. The hotel's proximity to iconic landmarks like Radio City Music Hall and Rockefeller Center ensures you're at the heart of all the action.

Spectacular Views and Event Spaces
Elevate your stay with panoramic views of Times Square from the lounge, or host a grand event in the expansive Broadway Ballroom. With two terraces and three restaurants, New York Marriott Marquis offers the perfect blend of luxury and functionality.

Plan your stay at New York Marriott Marquis and immerse yourself in the vibrant energy of Times Square and the Theater District.

Important information:

Please note, all breakfast-included rates are valid for up to 2 adults and 2 children (12 years old and under) in each room.

$45.90 Destination Fee includes the following:
- $40 F&B credit per day
- Enhanced internet & local/long distance calls
- NYC Attraction/Tour Ticket(1 per night)
- FIT Tours Central Park Experience(2 per night)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in the hotel rooms and costs USD 16.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 70 per day.

Location

Guest Reviews

8.3
Based on 4015 reviews
Cleanliness: 7.69
Service: 8.66
Location: 9.2
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.14
Food and Beverage: 7.69
Overall Experience: 8.66
J
James solo_traveller us
7
2026-02-13 via Nuitee
J
Juan Carlos couple es
7
Pros:

La ubicación del Hotel

Cons:

La habitación no era con las vistas solicitadas

2026-02-12 via Nuitee
R
RobertoSpe family_with_children it
10
Bellissimo!
Pros:

Posizione TOP. TIMES SQUARE ! Tutto molto vicino ed hai la possibilità di prendere metro a 200mt ed andare ocunque. Ti senti davvero al centro del mondo.

Cons:

Nulla, tutto bellissimo. La colazione costa circa 40€ a persona a buffet ma puoi scegliere anche a la cart e paghi circa 20 € una portata.

2026-02-11 via Nuitee
Y
Yevhen family_with_children ua
10
2026-02-11 via Nuitee
P
Patrick extended_group fr
8
2026-02-10 via Nuitee
I
Ishkhan family_with_children ru
10
2026-02-09 via Nuitee
R
ROBSON family_with_children br
10
2026-02-08 via Nuitee
I
Igor solo_traveller uz
10
2026-02-08 via Nuitee
K
Kathleen extended_group us
10
Pros:

A beautiful property in a fantastic location in Times Square right in the middle of all the action and the theater district.

2026-01-31 via Nuitee
E
Elizabeth extended_group us
7
Great location; nice hotel overall. Won't stay again due to some unpleasant staff.
Pros:

the lounge/restaurant on the top floor gave a great view of the city and it was nice to spend an evening there after arriving.
Help with arranging tours and transportation to/from LGA was helpful.

Cons:

I booked two adjoining rooms; but they were not available when we checked in, even though I confirmed the room availability that morning. The woman at the front desk was very condescending. She explained that the rooms she gave us were better than those I booked, even though there were not enough beds for everyone. So our two rooms were on the same floor but not adjoining; not close. The pull out bed in the couch was not comfortable. Disappointing given the price. Some other staff members were helpful.

2026-01-31 via Nuitee
A
AMA family_with_children sa
9
Best stay at the Times Square.
Pros:

Clean hotel. Wide rooms. Comfortable and reachable from different streets.

Cons:

Non

2026-01-31 via Nuitee
N
Nettie family_with_children us
10
Pros:

The room size for NY was better than most hotels.

Cons:

The check-in clerk was a bit rude and condescending.

2026-01-31 via Nuitee
T
Tanisha extended_group us
10
2026-01-29 via Nuitee
R
Rosa family_with_children us
10
Pros:

Central

2026-01-29 via Nuitee
L
Luiz Henrique family_with_children br
8
2026-01-29 via Nuitee
A
Ahmed couple ye
1
Pros:

Location as next to Times Square

Cons:

This hotel was completely ruined for me because of the front desk staff — especially Matthew (night shift). He was extremely rude, disrespectful, and unprofessional. His behavior made me hate the entire hotel experience. One employee was enough to destroy the image of this place. Absolutely unacceptable and embarrassing for a hotel of this level. I will never return.

2026-01-28 via Nuitee
G
Guilherme solo_traveller br
10
2026-01-28 via Nuitee
D
devane extended_group us
1
Will never stay again and I will advise others of the same on any social platform I can use
Pros:

Horrible customer service

Cons:

Nobody can tell the truth

2026-01-28 via Nuitee
J
Jessika couple us
10
Definitely will return.
Pros:

EVERYTHING

2026-01-28 via Nuitee
M
Mafdy couple eg
9
2026-01-28 via Nuitee