Residence Inn Indianapolis Airport

Hotels
Residence Inn
8.2 (191 reviews)
5224 West Southern Avenue , Indianapolis , us

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Spacious and clean rooms
Friendly and helpful staff
Convenient location
Cons:
Housekeeping issues
Limited amenities and breakfast options
Renovation work ongoing

Categories

Cleanliness
7.61
Some reviews mentioned cleanliness positively, but issues with housekeeping were noted.
Service
8.58
Staff were mentioned as friendly and helpful, but issues were raised about response times.
Location
8.62
The hotel location is convenient for airport travelers and food options nearby.
Room Quality
8.27
Rooms were very spacious, clean, and newly renovated, several positive mentions.
Amenities
7.8
Feedback indicated limited amenities like a basic gym and breakfast; some renovation frustrations.
Value for Money
8.06
Guests generally felt that the room was good value, although some sensed issues with other aspects.
Food and Beverage
7.61
Breakfast was described as mediocre; some guests expected better options.
Overall Experience
9.08
Despite some issues, many guests had a great stay and expressed intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:04

Property Description

Convenient Location
Located just 6 miles from Indianapolis International Airport, The Residence Inn offers easy access for travelers.

Comfortable Accommodations
Enjoy fully furnished studio and suites with a fully equipped kitchen, sofa bed, and modern amenities for a relaxing stay.

Great Amenities
Take advantage of the gym, indoor pool with hot tub, daily hot breakfast buffet, free airport shuttle, and complimentary Wi-Fi throughout the property.

Book your stay at The Residence Inn Indianapolis Airport for a seamless travel experience and comfortable accommodations.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 191 reviews
Cleanliness: 7.61
Service: 8.58
Location: 8.62
Room Quality: 8.27
Amenities: 7.8
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 9.08
M
Martin solo_traveller us
8
It was good over all. I would stay there again
Cons:

Parking space was very limited!

2026-01-19 via Nuitee
M
Michael couple us
9
Overall State I would give it a 9 and 1/2 out of 10
Pros:

Breakfast was good

Cons:

I didn't like I had to keep going back to the front desk and get my key reprogrammed and I didn't like the attitude of the guy at the front desk when I was trying to check in early

2026-01-19 via Nuitee
D
Deijah family_with_children us
10
2026-01-19 via Nuitee
K
Karina solo_traveller do
9
2026-01-16 via Nuitee
G
gammaknight Business Galveston Island, Texas
8
Pleasant Overnight Stay Prior to Catching Early Flight
Pros:

Pros: Renovated room with kitchenette microwave, refrigerator, small stove, plates, silverware (typical for residence inn), renovated walk in shower was nice, free parking, gym, small outdoor basketball court (though I did not use), quiet from what I could tell, though I was on top floor and I don't think I had neighbors adjacent to my room overnight, close to IND airport

Cons: only 1 functional elevator for the whole building and a sign that read that only 1 person to use at a time....so I basically avoided using it except to bring my luggage up and down

Overall, I would consider coming back if staying in Indianapolis again.

2026-01-04 via Tripadvisor
K
kapy3 Business Philadelphia, Pennsylvania
10
Great airport hotel
Pros:

One of the best airport hotels I've stayed at. Very large room that seemed newly renovated. The main room had a kitchenette, large couch, and good desk for working, and there was a separate bedroom with a King bed and good sized bathroom. Very clean and nice staff. Breakfast was mediocre and gym is pretty barebones. But great stay for short work travel.

2025-12-10 via Tripadvisor
J
Janice solo_traveller us
8
2025-10-19 via Nuitee
L
Luigino Rigitano solo_traveller br
7
Cons:

Its was in the middle of a renovation. Mess all around

2025-10-13 via Nuitee
A
Adam solo_traveller us
3
Nice room, but please respond to my messages.
Pros:

It was clean and very nice room

Cons:

I messaged to see if it was an early check-in available several times and no one ever responded. may have something to do with the front end lady always on her personal phone.

2025-10-08 via Nuitee
R
Rodrick
6
Pros:

Yes

2025-10-07 via Nuitee
M
min
6
Pros:

The construction was going on in the building. We didn't have problem with the noise. We had problem with the toilet. The maintenance got it fixed in 2 hours

2025-10-06 via Nuitee
F
Finn
8
Pros:

didnt have hot water

2025-10-06 via Nuitee
S
Stephanie
8
Pros:

The staff was very patient, friendly and helpful. There were guests in town for the Ironman Race and they were very nice and friendly too.

2025-10-05 via Nuitee
J
Justyna family
10
Pros:

We were welcomed very warmly by the front desk person when we checked in at 11 pm. The room was very nice even though we were there for just the night. I would strongly recommend

2025-10-04 via Nuitee
S
Susan
8
Pros:

Huge room that makes you feel as if its home away from home. The crammed feeling always gives the feeling of cluter in typical hotels. The room is modern, clean and very comfortable. I usually never sleep well on the first night of travel but i knocked out cold in the covers.

2025-10-03 via Nuitee
B
Brandi
10
Pros:

i was able to get 2 pack and plays for the babies to sleep in the gentleman at the desk was very friendly and helpful the morning I checked in I was suppose to be there at 11 pm and didn't get in til 3 and he was very kind. the place was very clean and all considering it was under renovations I will stay again when I come back up that way

2025-10-03 via Nuitee
A
Anna family
8
Pros:

We like this facility and use it often. We like the breakfast and the staff. Building is being renovated so we understand the mess. Our only concern is the staff is terribly overworked. We see the same desk staffing the early morning and late at night.

2025-09-29 via Nuitee
S
Shateria
10
Pros:

rooms are forsure kid friendly, spacious and clean. the breakfast is just enough to get your day started, nothing too grand. Staff is amazing, very cool.

2025-09-28 via Nuitee
K
Kayode
10
Pros:

The biggest room, the cleanest room. Huge value for your money.

2025-09-25 via Nuitee
G
Gisela E family
10
Pros:

The only thing that we are very disappointed at is that we requested housekeeping for 2 days straight and ONE ONE came. We asked and we were told it was a mistake and they would fix it BUT NEVER DID.
We never had anyone come and clean our room nor replenish any toiletries or towels or made our bed. Very disappointed at that.

2025-09-21 via Nuitee