Grand Hotel Guayaquil, an Ascend Collection Hotel

Hotels
•
Ascend Collection
9.1 (1453 reviews)
Boyaca 1615 y Clemente Ballen , Guayaquil , ec

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Cons:
No fridge in room
Air conditioning noise

Categories

Cleanliness
9.19
Most reviews indicate high cleanliness, with one mentioning it was very well maintained.
Service
9.36
Strong positive feedback about friendly and helpful staff.
Location
9.2
Reviews consistently highlight the great location near key attractions.
Room Quality
8.65
Some concerns about air conditioning noise; overall, the rooms are comfortable.
Amenities
9.28
Many amenities noted positively, although some missing expected features.
Value for Money
9.14
Overall value considered excellent for the features provided.
Food and Beverage
8.69
Food received mixed reviews; mostly good but desired more variety on certain meals.
Overall Experience
9.26
An overwhelmingly positive experience from many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:02

Property Description

Luxurious Accommodations
Grand Hotel Guayaquil, Ascend Hotel Collection offers beautifully decorated rooms with modern amenities, including free Wi-Fi and flat-screen TVs. The air-conditioned rooms provide a comfortable retreat after a day of exploring.

Dining and Recreation
Indulge in delicious snacks at La Pepa de Oro café-bar or sip on refreshing drinks at the Turtle Bar. Take a dip in the outdoor swimming pool or maintain your fitness routine at the on-site gym.

Convenient Location and Safety
Conveniently situated in Guayaquil’s center, our hotel is close to the city’s commercial district and just a short drive from Simón Bolívar Airport. Enjoy peace of mind with 24-hour private security ensuring your safety throughout your stay.

Experience luxury, convenience, and safety at Grand Hotel Guayaquil, Ascend Hotel Collection. Book now for an unforgettable stay.

Important information:

Please note that the swimming pool is available with restrictions. The sauna and steam areas are unavailable until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

9.1
Based on 1453 reviews
Cleanliness: 9.19
Service: 9.36
Location: 9.2
Room Quality: 8.65
Amenities: 9.28
Value for Money: 9.14
Food and Beverage: 8.69
Overall Experience: 9.26
R
RODRIGO • solo_traveller • cl
10
Muy cómoda muy segura excelente atención
Pros:

Excelente la atención el personal todo muy bueno

2026-05-14 • via Nuitee
R
Richard from Dallas • family_with_children • ec
10
Awesomeness!
Pros:

Spacious room and bathroom, comfy bed, nice tub/shower, excellent service from every staff person, excellent breakfast buffet, beautiful pool, atrium, garden area.

Cons:

nothing.

2026-05-14 • via Nuitee
S
Serge • couple • ca
9
Pros:

Tout était très bien, voire excellent, à partir de l’accueil à l’aéroport jusqu’à la fin de notre séjour.

Cons:

Malheureusement, l’unité de climatisation fonctionnait mal. Bruit continu de moteur (type camion) et chambre qui est resté trop chaude.

2026-05-13 • via Nuitee
M
martin • solo_traveller • ec
2
Promesa incumplida
Pros:

Nunca envuetib la factura solicitads

Cons:

Nunca enviaron la factura solicitada

2026-05-13 • via Nuitee
M
María José Aguilar • solo_traveller • ec
10
2026-05-12 • via Nuitee
C
Carlos Fenner • solo_traveller • br
9
Pros:

O hotel é muito bom e a localização é ótima também. É bem segura. Os quartos são amplos e contém ferro e tábua para passar roupas. Oferecem água como cortesia, o que é algo muito legal.

2026-05-10 • via Nuitee
M
Merbin Leonardo • family_with_children • ec
10
Pros:

Si

2026-05-07 • via Nuitee
K
Kjell • solo_traveller • gr
10
2026-05-07 • via Nuitee
M
Marielle • extended_group • ca
9
Clean, comfortable and great location! Great breakfast!
Pros:

Great location! Clean and confortable.

2026-05-06 • via Nuitee
J
Johana • family_with_children • ec
10
2026-05-06 • via Nuitee
C
César • solo_traveller • pa
10
Pros:

Todo, ah sido el mejor hotel que me eh quedado en guayaquil!

2026-05-04 • via Nuitee
J
Jose Luis • family_with_children • ec
10
2026-05-04 • via Nuitee
D
Dan • couple • us
9
Great place to start or end your trip
Pros:

Beautiful property and amazing staff.

2026-05-04 • via Nuitee
M
Monique • solo_traveller • fr
8
Bonne qualité/prix
Cons:

Qualité restauration. Le fait qu’ n’a pas une navette gratuite pour le retour à l’aéroport. On m’a indiqué que c’était pas pris en charge, car j’avais réservé via Booking

2026-05-03 • via Nuitee
J
Janet • couple • us
9
Everything I like
Pros:

Hotel is very clean and the rooms are comfortable .Staff is very polite and respectful,always like to help

2026-05-02 • via Nuitee
A
Andrea • solo_traveller • it
10
2026-05-02 • via Nuitee
S
Santyproa • solo_traveller • ec
10
Pros:

Las instalaciones y la amabilidad de su personal

Cons:

Nada

2026-05-02 • via Nuitee
M
Madeline Ibeth • solo_traveller • ec
10
2026-05-01 • via Nuitee
J
Judy • couple • de
8
Pros:

Servicio excelente & rica comida

2026-04-29 • via Nuitee
P
Pedro • couple • us
8
2026-04-28 • via Nuitee