Grand Hotel Guayaquil, an Ascend Collection Hotel

Hotels
Ascend Collection
9.1 (1367 reviews)
Boyaca 1615 y Clemente Ballen , Guayaquil , ec

Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Cons:
No fridge in room
Air conditioning noise

Categories

Cleanliness
9.19
Most reviews indicate high cleanliness, with one mentioning it was very well maintained.
Service
9.36
Strong positive feedback about friendly and helpful staff.
Location
9.2
Reviews consistently highlight the great location near key attractions.
Room Quality
8.65
Some concerns about air conditioning noise; overall, the rooms are comfortable.
Amenities
9.28
Many amenities noted positively, although some missing expected features.
Value for Money
9.14
Overall value considered excellent for the features provided.
Food and Beverage
8.69
Food received mixed reviews; mostly good but desired more variety on certain meals.
Overall Experience
9.26
An overwhelmingly positive experience from many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:02

Property Description

Luxurious Accommodations
Grand Hotel Guayaquil, Ascend Hotel Collection offers beautifully decorated rooms with modern amenities, including free Wi-Fi and flat-screen TVs. The air-conditioned rooms provide a comfortable retreat after a day of exploring.

Dining and Recreation
Indulge in delicious snacks at La Pepa de Oro café-bar or sip on refreshing drinks at the Turtle Bar. Take a dip in the outdoor swimming pool or maintain your fitness routine at the on-site gym.

Convenient Location and Safety
Conveniently situated in Guayaquil’s center, our hotel is close to the city’s commercial district and just a short drive from Simón Bolívar Airport. Enjoy peace of mind with 24-hour private security ensuring your safety throughout your stay.

Experience luxury, convenience, and safety at Grand Hotel Guayaquil, Ascend Hotel Collection. Book now for an unforgettable stay.

Important information:

Please note that the swimming pool is available with restrictions. The sauna and steam areas are unavailable until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

9.1
Based on 1367 reviews
Cleanliness: 9.19
Service: 9.36
Location: 9.2
Room Quality: 8.65
Amenities: 9.28
Value for Money: 9.14
Food and Beverage: 8.69
Overall Experience: 9.26
A
Angel family_with_children ec
9
2026-02-28 via Nuitee
C
Cornelis couple nl
9
Zeer comfotabel hotel midden in het centrum
Pros:

De bedden waren zo schoon en comfortabel, echt geweldig. Perfecte lokatie!

Cons:

Niets

2026-02-27 via Nuitee
K
Konstantin extended_group ec
10
2026-02-23 via Nuitee
M
Maria Eugenia family_with_children ec
10
2026-02-23 via Nuitee
M
Miller family_with_children ec
6
Bathtub problems
Pros:

Nice breakfast. Pretty grounds. Nice staff. Shuttle service from the airport.

Cons:

I was really looking forward to a bath. I book a hotel.specifially.for a bathtub which I do not get regularly. After a very long day of travel this was important. The plug on the bathtub did not work. They moved me to another room and that bathtub again did not work. The front desk lady was kind but it was already after 2am and I did not want to move rooms again.

2026-02-22 via Nuitee
L
Lily family_with_children ec
10
Pros:

Ubicación céntrica,seguridad,belleza,tiene sauna,piscina,gym.Buena relación calidad/ precio y la cortesía de todos. Estancia muy feliz.

2026-02-22 via Nuitee
A
Alex extended_group ec
9
2026-02-14 via Nuitee
R
Rolotech family_with_children ec
8
2026-02-13 via Nuitee
E
Elchin solo_traveller ge
10
Pros:

Классный Отель 👍🏽 высшее чем указан в статусе!!!
Отдельно хотел бы отметить персонал отеля.. От ресепшена и других сотрудников отеля Спасибо вам!!!
Очень чистый Отель!!!
Завтраки классные 👍🏽
10/10 баллов Вам ребята. 👍🏽

2026-02-13 via Nuitee
J
Junnior Vladimir solo_traveller pe
10
Muy agradable
Pros:

Atención super buena, todo muy limpio, lugar céntrico, internet muy bueno!

Cons:

Un poco costoso, sería lo único que tal vez no esté del todo conforme.

2026-02-13 via Nuitee
N
Nolberto extended_group mx
9
Excelente
Pros:

La atención del personal

Cons:

El olor en las habitaciones

2026-02-13 via Nuitee
L
Line solo_traveller ca
10
2026-02-13 via Nuitee
K
Kelly solo_traveller us
8
2026-02-13 via Nuitee
J
Jamil couple ec
10
Pros:

Todo bello , desde el personal y el lugar

Cons:

Deberían tener más opciones en el menú

2026-02-11 via Nuitee
D
Doris couple de
10
Trägt den Namen Grand Hotel zu Recht
Pros:

Zentrale Lage. Fußläufig zu allen Sehenswürdigkeiten. Sehr zuvorkommendes, gut geschultes Personal in allen Bereichen. Ausgezeichnetes Restaurant. Sehr gutes Frühstück.
Große Zimmer. Große und bequeme Betten. Schöner Pool. Sehr gutes Preis-Leistungsverhältnis

Cons:

Airconditioning war sehr laut. Wasserkocher hat gefehlt. Keine Dusche beim Schwimmbad.

2026-02-11 via Nuitee
F
Francisco family_with_children cl
10
Excelente
Pros:

El hotel muy bonito , limpio , el sauna y vapor buenísimo . Las habitaciones muy cómodas

2026-02-10 via Nuitee
M
Moesslang couple de
10
2026-02-08 via Nuitee
L
Lara couple de
10
2026-02-08 via Nuitee
W
Witold family_with_children pl
9
Pros:

Obsługa , miejsce , pomoc w rzeczach które chcieliśmy zrobić. Polecam.

Cons:

Wszystko było super .

2026-01-31 via Nuitee
J
Jessica extended_group us
8
Pros:

Very nice staff, nice buffet style breakfast, has transportation from the airport to the hotel included, very good gym facility with sauna and vapor room. the room had really good AC.

Cons:

The location is ok by 7pm at night it’s a dead zone (given the current conditions) and not much to see around.

2026-01-31 via Nuitee