Mandarin Oriental, Geneva

Hotels
•
Mandarin Oriental
9.2 (798 reviews)
Quai Turrettini 1 , Geneva , ch

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
Expensive
Housekeeping issues
Breakfast quality

Categories

Cleanliness
9.38
Room was perfectly clean.
Service
9.85
Staff is super friendly and attentive.
Location
9.39
Perfect location to explore the city.
Room Quality
9.34
Nice room, spacious, and quiet.
Amenities
9.37
Amenities meet high hospitality standards.
Value for Money
7.83
Ridiculously expensive; not worth the price.
Food and Beverage
8.88
Restaurant food was delicious.
Overall Experience
9.55
Overall exceptional experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:21

Property Description

Exquisite Dining Experience
Indulge in Peruvian seafood delicacies and tantalizing cocktails at Yakumanka by Gastón Acurio, a culinary gem within the hotel.

Luxurious Amenities
Unwind at the 24-hour fitness centre or pamper yourself at the beauty studio, ensuring a rejuvenating stay at Mandarin Oriental, Geneva.

Prime Location
Situated on the right bank of the Rhone River, a short stroll from Geneva's attractions, shops, and Lake Geneva, experience convenience and luxury seamlessly blended.

Experience the epitome of luxury and convenience at Mandarin Oriental, Geneva. Book now for an unforgettable stay!

Important information:

If you book a nonrefundable rate, the property will send you an email with a Saferpay link for the payment.

Please note that guests under the age of 18 must be accompanied by a parent or legal guardian throughout their stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Internet

    WiFi is available in all areas and costs CHF 15 per 24 hours.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 16 years old to 17 years old stay for CHF 100 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.2
Based on 798 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.39
Room Quality: 9.34
Amenities: 9.37
Value for Money: 7.83
Food and Beverage: 8.88
Overall Experience: 9.55
M
Mohammed • couple • qa
10
2026-02-14 • via Nuitee
A
Andrey • family_with_children • br
7
Pros:

Bom hotel. Nada demais

2026-02-12 • via Nuitee
S
Sthefanie • family_with_children • br
8
Media
Pros:

Localização e serviços

Cons:

Não tem piscina, preço alto para oque oferece

2026-02-10 • via Nuitee
J
Jose Leon • couple • mx
8
2026-01-29 • via Nuitee
C
Carolina • family_with_children • br
10
2026-01-25 • via Nuitee
M
MajidK819 • Business • Beirut
10
What a difference
Pros:

I came to this hotel few years ago, was not impressed by any of the service levels, then the hotel was the only one available in our system, so I booked it again with low expectations, the experience now that I have felt was completely different and service levels were excellent by all means. Thank you Ezzeddin for the hospitality and amazing attention to details.

2026-01-23 • via Tripadvisor
R
rebecacA9487JW • Family
8
Great service
Pros:

The service is 5 stars for sure, but my room was not the best. There was no mirror in the room and there was a step to the bathroom.
The location of the hotel is great.

2026-01-22 • via Tripadvisor
S
Sinan • family_with_children • tr
10
2026-01-22 • via Nuitee
A
Aqeel • couple • qa
8
2026-01-20 • via Nuitee
M
Marina • solo_traveller • gr
10
2026-01-19 • via Nuitee
Y
Yvette • extended_group • nl
9
2026-01-19 • via Nuitee
P
Paolo • couple • it
10
2026-01-19 • via Nuitee
X
Xavier Christophe • solo_traveller • ae
10
2026-01-19 • via Nuitee
D
Dimitar • family_with_children • bg
1
2026-01-19 • via Nuitee
X
Xavier • couple • ad
9
2026-01-19 • via Nuitee
B
Bushra • couple • ae
8
Location and rooms good
Pros:

Clean near the city center

2026-01-14 • via Nuitee
N
Nikolay • extended_group • es
8
2026-01-13 • via Nuitee
A
ALEXANDRA • extended_group • br
10
Excelente
Pros:

Localização

Cons:

Tudo perfeito

2026-01-13 • via Nuitee
D
Dr • solo_traveller • in
9
Lovely hotel with small rooms
Pros:

Clean and neat

Cons:

Rooms were too small

2026-01-06 • via Nuitee
K
Khalid • solo_traveller • bh
8
2026-01-06 • via Nuitee