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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Barber/beauty shop
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Currency exchange
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Valet parking
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Hammam
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Airport shuttle (additional charge)
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Board games/puzzles
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Electric vehicle charging station
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Toilet with grab rails
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Public transport tickets
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Kid-friendly buffet
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Outdoor furniture
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Wine/champagne
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Airport drop off
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Airport pick up
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Yoga classes
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Pet basket
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Manicure
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Pedicure
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Strollers
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Fitness classes
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Personal trainer
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Hair Salon Services
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Exquisite Dining Experience
Indulge in Peruvian seafood delicacies and tantalizing cocktails at Yakumanka by Gastón Acurio, a culinary gem within the hotel.
Luxurious Amenities
Unwind at the 24-hour fitness centre or pamper yourself at the beauty studio, ensuring a rejuvenating stay at Mandarin Oriental, Geneva.
Prime Location
Situated on the right bank of the Rhone River, a short stroll from Geneva's attractions, shops, and Lake Geneva, experience convenience and luxury seamlessly blended.
Experience the epitome of luxury and convenience at Mandarin Oriental, Geneva. Book now for an unforgettable stay!
If you book a nonrefundable rate, the property will send you an email with a Saferpay link for the payment.
Please note that guests under the age of 18 must be accompanied by a parent or legal guardian throughout their stay.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and costs CHF 15 per 24 hours.
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is not needed) and costs CHF 40 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children from 16 years old to 17 years old stay for CHF 100 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Pets
Pets are allowed. Charges may be applicable.
Location
Guest Reviews
موقعه والموظفين
الفطور جدا بسيط واللوبي صغير ولكن الغرف جيده
Special thanks to Ms Victoria for her prompt, professional, and helpful assistance. It is truly appreciated.
Proximity
Professional Staff
Small rooms
Exceptional service that turned everything around. A truly memorable stay
I recently stayed at the Mandarin Oriental in Geneva, Switzerland, and the experience was outstanding. The hotel has a wing with older rooms, which are still good, but upon arrival I asked to be moved to a different room. My request was promptly and graciously handled by the staff, with great politeness and hospitality.
My new room was spacious, beautiful, fully renovated, and had a stunning view directly overlooking the river. I had wonderful days there.
I did have a small issue with a guest in the room above mine who was making a lot of noise during the night. The hotel was incredibly attentive throughout. They kept in touch with me during the night and early hours, and even sent security to check on the room upstairs. Their responsiveness was impressive.
A very special mention goes to the General Manager, Anita Radovic, who deserves recognition for her courtesy, warmth, and the exceptional way she handled everything. Thanks to her and the entire team, what could have been a less-than-perfect experience turned into an extremely pleasant stay. I felt genuinely welcomed and completely comfortable throughout my time at the hotel.
Highly recommended!
Excellent staff and service.
From doormen reception concierge restaurant everyone is very smiley and profesional.
Nice location.
Spacious rooms.
We stayed here 2 nights. What can I say about it? Old school classic. Excellent room service, excellent food, excellent staff, comfy bed and pillows. However with all the fun newer hotels popping up around the globe, i feel this MO is slightly outdated. The aircon cannot be controlled and the room remains hot, the bathroom has 1 light, no way of controlling zones, loo paper wasnt changed thot often and we ran out. Shower gel remained empty the entire weekend. However this is a great hotel and will always come recommended.
De locatie
Kamer en de prijsverhouding
Honestly nothing
This hotel is so far below the standard of other Mandarin oriental hotels
The rooms in the pictures are highly misleading at the top of booking as they are all suites
The bed was very uncomfortable and the room although this moved us next door to a. Slightly bigger room was more like a 3 star
The hotel is massively overpriced and changed our stay to la reserve where the hotel was of a high standard
Very disappointed and will not be returning to this hotel
The reception staff and the staff outside by the entrance were extremely friendly and welcoming. The staff who brought my room service were also very professional, courteous, and helpful.
Overall, everyone went above and beyond to ensure I had a positive experience. I particularly appreciated how staff regularly checked on guests to make sure they were comfortable and had everything they needed.
The food was of a very high quality, and my room was always clean and well maintained. Whenever I requested housekeeping, it was completed promptly, usually within just a few minutes.
This is definitely my preferred hotel for all future holidays in Geneva. I would highly recommend it and look forward to staying here again.
Mandarin is one of my favorite hotel brands in the world. Whenever I travel, Mandarin Oriental is always at the top of my list. The atmosphere at the Geneva property is elegant, luxurious, and very welcoming.
The service was excellent, and the room was comfortable and well maintained. However, compared to other Mandarin Oriental hotels I have stayed at, such as Madrid and Istanbul, the rooms in Geneva feel a bit dated and could benefit from renovation and modernization.
Overall, I had a lovely stay and would still highly recommend this hotel for its outstanding service, beautiful location, and refined atmosphere.
Si, no es nada fuera de lo común
La relación precio calidad
It is a lovely modern property very well located in the heart of Geneva. The breakfast was excellent and the staff were really wonderful. We were celebrating an anniversary and they gave us a free bottle of very nice champagne and a cake as well as a card. I really found the whole vibe of the Hotel to be quite exceptional. Well done, Mandarin Oriental Management and Staff!
I liked everything about the property. I thought they’d absolutely nailed it.
Room 776 disappointing
Needs urgent updating
No correct plugs for plug-in for todays computor equipment
Electrics turn the lights all off from the bedside but if anyone
wanted a small light on not to disturb partner NOT POSSIBLE
EXTREEMLY BAD
OLD FASHIONED and not acceptable for up to date standards
Staff Good
Breakfast Good
Ottolengi not a good choice for in house main resteraunt
AS ABOVE
Average hotel average staff breakfast average but worse of all is the air conditioning, so here is how it works you turn it down as low as you want and it comes on but the problem comes next because the heating comes on when it gets to the temperature you want and you end up sleeping in a sauna
From the moment we arrived, they made us feel like we were in the right hands. We were warmly welcomed and upgraded to a breathtaking room with views to the river and the old town, that honestly had everything we could have wished for.
Dinner at Sachi was one of the best meals we've had in a long time. Every single course was delicious and the whole experience felt really special. Breakfast was just as delicious.
But what really made this stay unforgettable was the staff. Attentive, genuinely warm, always one step ahead without ever making you feel watched. You could tell they actually cared. When we left, our car was waiting at the door pointed in exactly the right direction, that says it all.
We came for one night and left wishing we'd booked more. We will definitely be back.
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