Victoria Jungfrau Grand Hotel & Spa

Hotels
9.2 (1041 reviews)
Höheweg 41 , Interlaken , ch

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Luxurious stay
Outstanding service
Cons:
Closed restaurants on certain days

Categories

Cleanliness
9.2
Impeccable cleanliness as noted by multiple mentions of the hotel's upkeep.
Service
9.7
Outstanding service mentioned throughout, especially highlighting staff like Genaro and Moritz.
Location
9.2
Exceptional location highlighted by reviews but not directly critiqued.
Room Quality
9.2
Rooms described as comfortable and beautifully designed.
Amenities
9.2
Great amenities including a stunning spa, pool, and tennis court.
Value for Money
8.7
Good experience for the price, though not explicitly detailed.
Food and Beverage
9.2
Food quality received high praise, particularly from dining experiences.
Overall Experience
9.2
Overall satisfaction expressed in multiple positive reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:20

Property Description

Luxurious Spa Experience
Indulge in a 5,500 m² spa oasis with a pool, sauna, and steam room. Enjoy personalized fitness and health coaching, or opt for a private spa for two at NESCENS spa.

Culinary Delights
Savor a range of gastronomic experiences at three distinct restaurants. From authentic brasserie cuisine at La Terrasse Brasserie to gourmet creations at Radius - By Stefan Beer, your taste buds are in for a treat.

Family-Friendly Amenities
Unwind while your children have a blast at the “Bienehuus” kids club. With supervised play areas and engaging activities, your family vacation will be truly unforgettable.

Experience luxury, relaxation, and culinary delights at Victoria Jungfrau Grand Hotel & Spa. Book now for an unforgettable stay.

Important information:

Please note that even if existing bedding is used, the extra bed fee will be charged for each additional child or adult in the room. If the maximum occupancy is exceeded for a room, an additional room will be allocated and charged.

At the Radius by Stefan Beer restaurant, elegant evening attire is expected.

At breakfast, at the Victoria Terrasse, La Terrasse Brasserie and at the Sapori restaurant, smart casual attire is requested, as is during the day throughout the premises of the hotel. Please note that when booking a nonrefundable rate, guests will receive a payment link.

Guaranteed balconies in Deluxe Room-Categories will be charged with an additional CHF 50 per room and stay.

A guaranteed early check-in at 12:00 and a guaranteed late check-out at 15:00 is possible with a surcharge upon request and availability.

The property reserves the right to check bookings from countries requiring a visa with the Foreign Office.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for CHF 60 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for CHF 120 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.2
Based on 1041 reviews
Cleanliness: 9.2
Service: 9.7
Location: 9.2
Room Quality: 9.2
Amenities: 9.2
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 9.2
E
Emilie • extended_group • ch
8
Sympa pour une nuit
Pros:

Bel hôtel dans un style un peu “vieillot” mais avec tout le confort moderne. Très belle piscine, sauna, hammam ! Les deux restaurants de l’hôtel sont pratiques car sur place mais c’est très cher pour ce que c’est ! Nous avons eu peu dans les assiettes pour le prix.

Cons:

Les 2 restaurants (bistrot et pizzeria) sont très chers ! Peu de quantité dans l’assiette.

2026-02-14 • via Nuitee
Y
Yekaterina • couple • ch
10
Именно этот отель я хотела поситить в интерлакен. И я не ошиблась с таким выбором.
Pros:

Уютный красивый отель, очень спокойная атмосферная обстановка. Идеальная чистота везде, прекрасная зона Спа, которая разделяется как же на мужскую и женскую что мне очень понравилось. . Завтрак очень вкусный. В комнате приятно спать матрас , подушки мягкие все как я люблю, я отлично выспалась .
На ресепшен нас встретила девушка Валентина ей отдельное спасибо она очень любезная и большой профессионал . Нам сразу предложили напитки с дороги это было очень приятно. Время мы провели отлично и обязательно еще вернемся.

Cons:

Нам понравилось все !

2026-02-14 • via Nuitee
A
Alain • couple • ch
10
2026-02-12 • via Nuitee
P
Patric • couple • ch
9
2026-02-10 • via Nuitee
J
JITENDER • couple • in
10
2026-02-09 • via Nuitee
N
Nathalie • solo_traveller • lu
10
A charming and excellent hotel: Nothing is missing here
Pros:

Top notch service and very nice and helpful staff
Top notch facilities
Extraordinary swimming pool

Cons:

Nothing

2026-01-29 • via Nuitee
J
Julia • couple • ch
10
2026-01-29 • via Nuitee
V
Volodymyr • couple • ua
10
2026-01-29 • via Nuitee
H
Hikaru • couple • jp
10
2026-01-28 • via Nuitee
M
Marcela • extended_group • co
10
Estuvo genial
Pros:

Muy hermoso el hotel las habitaciones súper cómodas y la vista increíble

2026-01-28 • via Nuitee
O
Oliver • extended_group • ch
9
2026-01-27 • via Nuitee
C
Cornelia • family_with_children • ch
9
Es war einfach super
Pros:

Essen war super, ebenfalls die Bedienung.
Zimmer war sehr schön

2026-01-26 • via Nuitee
M
Mohammed • couple • fr
9
Pros:

L’emplacement est parfait, la propreté de l’hôtel

Cons:

Rien

2026-01-22 • via Nuitee
K
Kim • couple • ch
10
2026-01-20 • via Nuitee
N
Nedzhlya • couple • de
10
2026-01-20 • via Nuitee
J
Janine • couple • za
10
Pros:

The hotel was beautiful. Very well located.

2026-01-19 • via Nuitee
S
Sharon • couple • us
10
Magnificent Hotel and a great experience
Pros:

We loved everything about the hotel. From property itself to service and amenities. Gorgeous hotel, beautiful room, amazing breakfast buffet which was included, and the dinners were fantastic. Loved everything.

Cons:

Nothing.

2026-01-19 • via Nuitee
A
Aneel • couple • us
10
Cons:

Lighting could be better and tv was useless and on demand movies

2026-01-19 • via Nuitee
R
ROBERT • couple • ch
7
2026-01-18 • via Nuitee
R
Rodrigo • extended_group • br
10
Excepcional
Pros:

Piscina excelente, ideia genial de usarmos a piscina externa mesmo no frio de Interlaken!

2026-01-16 • via Nuitee