Victoria Jungfrau Grand Hotel & Spa

Hotels
9.2 (1114 reviews)
Höheweg 41 , Interlaken , ch

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Luxurious stay
Outstanding service
Cons:
Closed restaurants on certain days

Categories

Cleanliness
9.2
Impeccable cleanliness as noted by multiple mentions of the hotel's upkeep.
Service
9.7
Outstanding service mentioned throughout, especially highlighting staff like Genaro and Moritz.
Location
9.2
Exceptional location highlighted by reviews but not directly critiqued.
Room Quality
9.2
Rooms described as comfortable and beautifully designed.
Amenities
9.2
Great amenities including a stunning spa, pool, and tennis court.
Value for Money
8.7
Good experience for the price, though not explicitly detailed.
Food and Beverage
9.2
Food quality received high praise, particularly from dining experiences.
Overall Experience
9.2
Overall satisfaction expressed in multiple positive reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:20

Property Description

Luxurious Spa Experience
Indulge in a 5,500 m² spa oasis with a pool, sauna, and steam room. Enjoy personalized fitness and health coaching, or opt for a private spa for two at NESCENS spa.

Culinary Delights
Savor a range of gastronomic experiences at three distinct restaurants. From authentic brasserie cuisine at La Terrasse Brasserie to gourmet creations at Radius - By Stefan Beer, your taste buds are in for a treat.

Family-Friendly Amenities
Unwind while your children have a blast at the “Bienehuus” kids club. With supervised play areas and engaging activities, your family vacation will be truly unforgettable.

Experience luxury, relaxation, and culinary delights at Victoria Jungfrau Grand Hotel & Spa. Book now for an unforgettable stay.

Important information:

Please note that even if existing bedding is used, the extra bed fee will be charged for each additional child or adult in the room. If the maximum occupancy is exceeded for a room, an additional room will be allocated and charged.

At the Radius by Stefan Beer restaurant, elegant evening attire is expected.

At breakfast, at the Victoria Terrasse, La Terrasse Brasserie and at the Sapori restaurant, smart casual attire is requested, as is during the day throughout the premises of the hotel. Please note that when booking a nonrefundable rate, guests will receive a payment link.

Guaranteed balconies in Deluxe Room-Categories will be charged with an additional CHF 50 per room and stay.

A guaranteed early check-in at 12:00 and a guaranteed late check-out at 15:00 is possible with a surcharge upon request and availability.

The property reserves the right to check bookings from countries requiring a visa with the Foreign Office.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for CHF 60 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for CHF 120 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.2
Based on 1114 reviews
Cleanliness: 9.2
Service: 9.7
Location: 9.2
Room Quality: 9.2
Amenities: 9.2
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 9.2
W
Walter couple ch
10
2026-05-01 via Nuitee
E
Evgeny extended_group ru
10
2026-04-30 via Nuitee
E
Edward solo_traveller kr
10
Pros:

최고의 시설과 직원들의 친절함 맛있는 조식 까지 10점 만점에 10점 입니다

2026-04-25 via Nuitee
J
Jet163977 NONE
10
Beautiful Hotel with an Awesome Staff!
Pros:

If you ever visit Interlaken, you will see a beautiful hotel right in the center of town. It is a truly lovely sight. We stayed three nights with connecting rooms and everything was spectacular! From the service to the breakfast buffet and the spa, we enjoyed every minute of our stay. The staff is extraordinarily friendly and their service is the best. We also ate at both of the restaurants and loved the food. Thank you for a great stay!

2026-04-20 via Tripadvisor
C
cornelisb160 Family
10
Excelent, friendly, quality, delicious
Pros:

Excelent charateristic environment. Very adequate and friendly service. Pizza of goog quality and delicious.

2026-04-19 via Tripadvisor
F
Felipe couple br
10
2026-04-19 via Nuitee
C
Christelle solo_traveller fr
10
Exceptionnel
Pros:

Personnel d’une extrême gentillesse comme d’habitude !
Très belle chambre avec accessoires
Très beau spa
Emplacement exceptionnel !
Nous reviendrons sans hésiter

Cons:

Rien tout était parfait

2026-04-19 via Nuitee
K
khalaf couple qa
7
Pros:

جميل عيبه فقط السعر مبالغ فيه

Cons:

يحتاج تزويد البوفيه باطعمه عربية

2026-04-18 via Nuitee
K
khalaf couple qa
8
Pros:

المكان جميل

Cons:

السعر غالي والبوفيه يحتاج اطعمه عربيه

2026-04-18 via Nuitee
A
anY3207JP Business Uetikon am See
10
Simply Top of the World – Excellence with Thoughtful Detail
Pros:

My recent stay at the Victoria Jungfrau Grand Hotel & Spa was truly exceptional.

What stood out most was the incredible attention to detail, present in every corner and in every aspect of the experience. From the design and ambiance to the service, everything felt thoughtful and refined. The strong focus on health, well-being, and environmental responsibility adds a meaningful layer to the stay, without feeling forced.

The culinary offering is equally impressive: a rich variety of options, yet never excessive or wasteful. Everything is curated with balance, quality, and intention.

In short, a place that manages to combine excellence with consciousness. Simply top of the world!

2026-04-16 via Tripadvisor
M
michaelmW5823ZM NONE Belfast, Northern Ireland
10
Wondeful Victoria Jungfrau Interlaken
Pros:

we stayed for 2 nights - my wife and i as part of her birthday celebrations. from the moment we arrived at checkin until we left the quality of service was first class. special mention: YiYi at checkin was simply wonderful - explained the history of the hotel - showed us to our room and how everything worked. best meet and greet ever. we dined on our first nigth at Sapori - really lovely ambience and food. spencial mention for the manager Stefan and our waitress sara who went to such lengths to make our visit so memorable - including the cake for my wife's birthday. We also had a cake in the room - which we had to donate to staff as afternoon tea on our second day filled us up so much we could not eat until breakfast! highly recommend. we will be back

2026-04-16 via Tripadvisor
R
Ruediger couple us
10
2026-04-13 via Nuitee
A
Abdulmajeed couple sa
10
2026-04-12 via Nuitee
R
Robertson solo_traveller ch
8
2026-04-11 via Nuitee
D
Daniele couple ch
8
2026-04-10 via Nuitee
O
Olga couple ch
10
Amazing weekend trip
Pros:

A truly beautiful and grand hotel with a rich sense of history. The location is wonderful, making it perfect for enjoying the surroundings.

The bar is exceptional, offering stunning views along with excellent food. I also loved the variety of restaurants and the beautiful decor in each of them—it adds so much character to the experience.

The room was newly renovated, stylish, and very comfortable, with a bed that made it easy to fully relax. The spa is absolutely fantastic and a real highlight of the stay.

We enjoyed every single moment at the hotel. A special mention also goes to the house champagne—simply excellent.

Cons:

Nothing .

2026-04-08 via Nuitee
S
Sofia couple ch
10
2026-04-07 via Nuitee
S
Shivam couple in
10
2026-04-06 via Nuitee
K
Ksenia couple ee
9
2026-04-05 via Nuitee
M
Mohammed couple sa
8
Good staff, excellent check-in and check-out
Pros:

Location

Cons:

Price compared with other hotel

2026-04-04 via Nuitee