Vier Jahreszeiten Kempinski München

Hotels
•
Kempinski
8.6 (2541 reviews)
Maximilianstr. 17 , Munich , de

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Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Good service
Comfortable rooms
Cons:
Crowded lobby
Disorganization during breakfast
High prices

Categories

Cleanliness
7.93
Reported issues with cleanliness and crowd management impact overall perception.
Service
9.4
Generally positive sentiment about polite staff but some noted unfriendliness in specific areas.
Location
9.44
Central location near main services was praised in multiple reviews.
Room Quality
8.89
Rooms were described as comfortable with some mention of older furnishings.
Amenities
7.92
Some amenities were criticized, particularly regarding dining organization.
Value for Money
7.88
Several reviews considered the pricing too high for the services offered.
Food and Beverage
8.43
Breakfast was noted as disorganized but overall food quality was appreciated.
Overall Experience
8.9
The experience was overall satisfying despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:24

Property Description

Luxurious Spa and Panoramic Views
Experience luxury at its finest with our elegant spa, complete with a refreshing pool and breathtaking city views.

Stylish Rooms and Modern Amenities
Indulge in comfort and sophistication in our stylish rooms featuring modern décor, air-conditioning, and complimentary toiletries. Enjoy a daily supply of water and the option for an electric kettle upon request.

Exquisite Dining and Wellness Facilities
Start your day with a sumptuous breakfast buffet and unwind at the Schwarzreiter Tagesbar with a selection of cocktails. Explore our sixth-floor spa with a pool, gym, sauna, and pampering massages and beauty treatments.

Book now to elevate your stay at Vier Jahreszeiten Kempinski München!

Important information:

The minimum age for visiting the spa including the sauna area is 16 years. Children are allowed to visit the pool during children’s hours from 09:00 to 16:00 with adult supervision.

Please note that extra beds for children are available upon request. Please contact the hotel directly.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MUC

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for € 50 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for € 100 per person per night when using an existing bed.
    Children from 6 years old to 12 years old stay for € 50 per person per night when using an available extra bed.
    People 13 years old and over stay for € 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 42 per day.

Location

Guest Reviews

8.6
Based on 2541 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 8.89
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 8.9
E
ERKAN • family_with_children • tr
6
2026-03-20 • via Nuitee
S
Svetlana • extended_group • ch
10
2026-03-18 • via Nuitee
C
Claudia • couple • de
9
Perfektes Hotel für sehr komfortablen und angenehmen Aufenthalt
Pros:

Grandioses Frühstück, es war wirklich alles vorhanden.
Zimmer sehr schön eingerichtet und absolut ruhig.
Personal absolut top!

2026-03-15 • via Nuitee
A
Angie • couple • de
10
Fantastisch stad prachtig Hotel, volgende keer terug naar Vier Jahreszeiten Kempinski.
Pros:

Top locatie, ontbijt was uitstekend , zeer behulpzaam personeel. Goede parkeerplaats.

Cons:

Alles was uitstekend.

2026-03-13 • via Nuitee
A
Andre Saigh • family_with_children • br
9
Excelente localização, gentileza dos porteiros e café da manhã.
Pros:

Já me hospedei lá várias vezes por conta principalmente da imbatível localização do hotel. e, também, pela qualidade da hospedagem que é excelente.

Cons:

Estava muito cheio, era difícil conseguir uma mesa no lobby. Deveria ser melhor organizado principalmente para quem está hospedado no hotel. Teve noite que não consegui uma mesa para jantar com a família.

2026-03-10 • via Nuitee
M
MmeCindyK • Family • Charlotte, North Carolina
4
Beautiful hotel with rude and inconsistent service. We had a much better stay at the Sofitel!
Pros:

Disappointing. Inconsistent service and rude staff. We had a much better experience at the Sofitel.

Beautiful hotel and great location. But we had issues and disappointingly, had several VERY RUDE encounters with staff. We came to Germany for medical treatment for my husband’s terminal cancer and spent our first 12 days at the Sofitel. The staff was beyond accommodating. Managers checked in on us, restaurant staff did the same—even the bellhop asked about him and wanted to know how he was feeling. Everyone was so kind and pleasant. Zero issues. Zero complaints. Everything was absolutely wonderful from the minute we checked in!

When we arrived at the Kempinski, the check-in process was easy and the front desk staff was very friendly. When we arrived to the room, there was a handwritten welcome note, candy, a small bottle of wine, and a snack of olives waiting on the table. After getting settled in the room, we went downstairs and had lunch in the cafe. The server was friendly, attentive, polite and we were served lunch in about 25 minutes. When we returned to the room, I called housekeeping to see if we could have a few more bed pillows. These were brought up to the room in just a few minutes but the man who brought them spoke NO English, stomped through the suite and then proceeded to throw the pillows on the floor and stepped all over them. He was then groaning and trying to place a pillowcase on the first pillow. I told him that I would do it and said thank you. He seemed relieved and then left. The next morning, we had the breakfast buffet. The food was good and so was the service. After breakfast, we tried calling the front desk before heading to the medical clinic and the operator flatly refused to put me through to the front desk. I was trying to see if we could get an early “to-go”breakfast for the end of the week because our return flight time was moved up to a very early time and we had already paid for the buffet. Ended up having to do that directly at the desk the next morning. We returned to the cafe for lunch and found it difficult to get anyone’s attention. It was at least 25 minutes before we were asked if we would like anything. Took 57 minutes to receive a chicken sandwich which had RAW bacon on it. My husband’s order was also incorrect but we ate what we were given— minus the bacon. Not great and the opposite of the previous day’s service.

Breakfast the next morning was okay. The waffles were cold and hard, some of the fruit (I had the cantaloupe) was obviously not fresh and had a slimy texture. We were directed by the host to sit at a table and so we sat down. A very rude woman then walked by and said, “Get up. Move! Reserve!” The table was not reserved and actually remained empty the entire time we were at breakfast. It wasn’t busy and there were many, many tables free. We don’t care where we are seated, but how about you don’t yell at us after we sit where someone tells us to sit! Unbelievably RUDE and it really soured the whole breakfast experience.

The location is really nice and obviously more convenient to Old Town than the Sofitel, but it’s baffling that we paid significantly more and had a much, much lower level of service here. Doubtful we would do it again.

2026-03-07 • via Tripadvisor
E
erez • couple • il
10
2026-03-06 • via Nuitee
H
H8892YCinesk • Solo travel
10
One of the best places you will ever find
Pros:

Bar und Foyer Cafe sind hervorragend - einer der besten Plaetze der Welt.

2026-03-04 • via Tripadvisor
G
George • couple • ae
10
2026-03-02 • via Nuitee
M
Marco • couple • it
9
2026-02-26 • via Nuitee
R
Rolf • couple • de
9
2026-02-24 • via Nuitee
L
Luigi • couple • it
8
2026-02-23 • via Nuitee
R
Ronen • couple • il
9
2026-02-22 • via Nuitee
V
Victoria • couple • de
10
2026-02-14 • via Nuitee
C
Calin • couple • de
10
2026-02-13 • via Nuitee
A
Alla • couple • es
10
2026-02-11 • via Nuitee
E
enis • couple • tr
9
2026-02-11 • via Nuitee
T
Tatiana • couple • cy
6
Изменить защиту в ванной комнате при пользовании душем
Pros:

Местонахождение, завтрак

Cons:

Ванная комната с ванной, невозможно принимать душ в ванной, не предусмотрены ограждения препятствующие разбрызгивание воды, в итоге вода попадает на пол, очень не комфортно

2026-02-10 • via Nuitee
H
Haitham • couple • sa
8
Cons:

The room need upgrade.

2026-02-10 • via Nuitee
A
Alexander • extended_group • at
3
Категория отеля 5 звезды не соответствует уровню сервиса. Например: ресепшен , завтрак, состояние номеров.
Pros:

Месторасположения отеля.

Cons:

Отношение персонала на ресепшен. У нас возникли проблемы с нашим 100% оплаченным бронированием. Мы бронировали три номера одинаковой категории на 2 ночи. Приехали поздно ночью . Номера были не готовы. Нас не ждали. Наши номера были сданы. Три менеджера передавали нас друг другу, искали варианты расселения. В результате один номер отличался (категория ниже) , однако стоимость осталась прежней. Плюс при оплаченном завтраке при бронировании, в ресторане потребовали дополнительную оплату.

2026-02-09 • via Nuitee