Vier Jahreszeiten Kempinski München

Hotels
Kempinski
8.6 (2731 reviews)
Maximilianstr. 17 , Munich , de

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Good service
Comfortable rooms
Cons:
Crowded lobby
Disorganization during breakfast
High prices

Categories

Cleanliness
7.93
Reported issues with cleanliness and crowd management impact overall perception.
Service
9.4
Generally positive sentiment about polite staff but some noted unfriendliness in specific areas.
Location
9.44
Central location near main services was praised in multiple reviews.
Room Quality
8.89
Rooms were described as comfortable with some mention of older furnishings.
Amenities
7.92
Some amenities were criticized, particularly regarding dining organization.
Value for Money
7.88
Several reviews considered the pricing too high for the services offered.
Food and Beverage
8.43
Breakfast was noted as disorganized but overall food quality was appreciated.
Overall Experience
8.9
The experience was overall satisfying despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:24

Property Description

Luxurious Spa and Panoramic Views
Experience luxury at its finest with our elegant spa, complete with a refreshing pool and breathtaking city views.

Stylish Rooms and Modern Amenities
Indulge in comfort and sophistication in our stylish rooms featuring modern décor, air-conditioning, and complimentary toiletries. Enjoy a daily supply of water and the option for an electric kettle upon request.

Exquisite Dining and Wellness Facilities
Start your day with a sumptuous breakfast buffet and unwind at the Schwarzreiter Tagesbar with a selection of cocktails. Explore our sixth-floor spa with a pool, gym, sauna, and pampering massages and beauty treatments.

Book now to elevate your stay at Vier Jahreszeiten Kempinski München!

Important information:

The minimum age for visiting the spa including the sauna area is 16 years. Children are allowed to visit the pool during children’s hours from 09:00 to 16:00 with adult supervision.

Please note that extra beds for children are available upon request. Please contact the hotel directly.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MUC

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for € 50 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for € 100 per person per night when using an existing bed.
    Children from 6 years old to 12 years old stay for € 50 per person per night when using an available extra bed.
    People 13 years old and over stay for € 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 42 per day.

Location

Guest Reviews

8.6
Based on 2731 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 8.89
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 8.9
K
Kseniia family_with_children ae
9
Cons:

Отсутствие биде/гигиенического душа

2026-07-10 via Nuitee
M
Muhammad family_with_children pk
5
2026-07-10 via Nuitee
M
Marek couple de
6
Pros:

Spar Bereich ist wirklich gut, vor allem der Sauna Bereich ist wirklich sehr gut.

Cons:

Das Zimmer hat komisch gerochen, im Bademantel waren benutze Taschentücher und teilweise hatten die Seifenspender kein Rohr um zu funktionieren.
Leider bei dem Preis nicht gerade zufriedenstellend.

Auch wurde extra für ein Tisch angerufen und falsch reserviert…

2026-07-10 via Nuitee
2
266alisa Business Tirana, Tirana County
2
Worst service ever!!!!
Pros:

Be very careful with this hotel. The staff are extremely unprofessional, rude, and unhelpful.

We accidentally made a duplicate booking for the same guest, Mr. Edmond Zalla, for exactly the same dates. Due to a system error, the reservation was made twice by mistake. We contacted the hotel immediately and requested a full refund, as both bookings were identical and the total amount was around €530.

The hotel refused to refund the duplicate booking, even though it was obvious that both reservations were for the same person and the same stay. We explained the situation clearly and honestly, but they still chose to keep our money.

The staff were very rude and showed no understanding or willingness to help. We are extremely disappointed and did not expect this kind of treatment from a hotel like this.

Please be careful with this hotel. In our opinion, they took advantage of an obvious mistake instead of helping their guests, and our money was simply lost. We asked them several times, but they refused to refund us under any circumstances.

2026-07-09 via Tripadvisor
V
Volker solo_traveller de
7
Sehr gutes Hotel, Sehr gutes Personal - etwas viel " ...aber..."
Pros:

Zimmer Suite perfekt - Gute Aufteilung - Auch für Besprechungen und Gäste umsetzbar. Wünschenswert wäre ein Gäste WC in der Kombination . Klimaanlage. Sehr bemühtes Personal - immer freundlich - auch wenn unterbesetzt oder an der Lastgrenze.

Cons:

Absprache zum Valet Parking - KFZ wurde dringend zum fixen Termin benötigt. Zb hier 08:30 Uhr . Das ist gründlich schieff gegangen, - Ursache unklar - Kommunikation im Hause . da bereits am Vorabend angemeldet. Housekeeping - Suite war nicht aufgeräumt - obwohl wir um 13:00 Uhr die nächste Besprechung hatten. Alos verlegt. Leider nicht zuverlässig. Personal und service hat sich toll bemüht - aber die Gestellung von Mineralwasser mit Kohlensäure hat wiederholt nicht funktioniert. Obst war gegen Mitternacht dann da. Vie schiefgegangen, - vermutlich Konzern geführt - Gewinnung neuer Gäste auf Dauer nicht zwingend erforderlich.

2026-07-09 via Nuitee
K
Kim couple dk
9
Cons:

Parret der havde højlydt sex i det næste værelse, der kun var adskilt fra vores med en tynd dør.

2026-07-08 via Nuitee
S
Silard couple ch
7
2026-07-08 via Nuitee
L
Lazard solo_traveller fr
8
Un séjour de repos et de musique
Pros:

Le calme, la sérénité

Cons:

Le service et la compétence du personnel

2026-07-08 via Nuitee
E
Esmail couple ae
10
Pros:

The Valet Parking, well experienced team, lovely ambiance inside the lobby, excellent and spacious room. Finally, best location

2026-07-08 via Nuitee
G
Gabriela solo_traveller de
8
2026-07-06 via Nuitee
P
Petros solo_traveller de
10
2026-07-06 via Nuitee
A
Athena couple au
10
2026-07-06 via Nuitee
C
Camper321318 Family
10
Fabulous hotel!
Pros:

Loved our stay! Beautiful hotel in a fantastic area. We needed distilled water and Louisa from the front desk really went out of her way to get it for us. We would definitely stay here again.

2026-07-05 via Tripadvisor
4
4MGOBLUE Family San Francisco, California
10
Five star service facilities and location
Pros:

Hotel was in the best location and was luxurious and rooms were spacious and clean. Part of Amex program and received all the relevant benefits including upgrade. Terrific meals and bar and gym.

2026-07-03 via Tripadvisor
N
neildF5475DL Family
2
Better options in the area
Pros:

Very poorly managed. Didn't provide the king size rooms as we booked. Tried to get us to upgrade to a suite. Rooms not cleaned in timely fashion. Reservations and front desk not communicating with one another. Omar was manager and Lisa in reservations had conflicting stories.

2026-07-02 via Tripadvisor
M
Matthias family_with_children ch
9
2026-07-02 via Nuitee
S
Sinan1981 solo_traveller tr
10
Pros:

The room and bed was very comfortable
The staff was very polite and attentive.
The room service, restaurant was very good.
The breakfast is excellent.
The location is excellent.
The spa facilities are excellent.

Cons:

The reception area was not so clean and smelled dirt and bad.
The bathroom amenities were not adequate and not so good quality.

2026-07-01 via Nuitee
G
Gabriele couple de
9
2026-07-01 via Nuitee
R
Romil family_with_children ae
7
2026-06-30 via Nuitee
A
Andrey family_with_children il
6
לא שווה את ההשקעה הכספית
Pros:

מיקום טוב
צוות אדיב

Cons:

מלון ישן ולא מצדיק את המחיר

2026-06-30 via Nuitee