Hotel Mirage Sure Hotel Collection by Best Western

Hotels
•
Sure Hotel Collection by Best Western
8.6 (2887 reviews)
Viale Certosa 104/106 , Milan , it

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Professional staff
Good location
Excellent breakfast
Cons:
Old bathrooms
Uncomfortable pillows
Mold issues

Categories

Cleanliness
8.34
Multiple reviews mention cleanliness positively, but issues of mold were noted.
Service
8.81
Majority of reviews highlight professional and welcoming receptionists.
Location
8.66
General sentiment indicates a convenient location near tram stations, though some find it a bit far from the center.
Room Quality
8.41
Some complaints about old bathrooms and uncomfortable pillows, though general comfort is noted.
Amenities
8.64
Amenities were standard for the hotel tier, including Wi-Fi and breakfast.
Value for Money
8.1
Concerns about pricing for breakfast and overall age of the hotel relative to cost.
Food and Beverage
9.15
Breakfast received high praise for variety and quality.
Overall Experience
8.72
Positive overall sentiment from repeat guests and good staff experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:24

Property Description

Luxurious Accommodation

Located just 5 km from Milan’s city centre, Hotel Mirage Sure Hotel Collection by Best Western offers elegantly furnished rooms equipped with modern amenities such as free WiFi, satellite Smart TV, and a minibar. The wooden decor and parquet floors create a cozy and inviting atmosphere for guests to relax in.

Delicious Dining Options

Start your day right with a rich buffet breakfast served at the hotel every morning. Additionally, guests can unwind and enjoy a refreshing drink at the on-site bar. The hotel's dining options cater to your culinary desires throughout your stay.

Convenient Location

Conveniently situated only 2 km from Milan Villapizzone Station, this Best Western hotel provides easy access to popular attractions like the San Siro stadium and the MICO Congress Centre. With a tram stop right in front of the property, exploring the city is hassle-free.

Experience luxury and convenience at Hotel Mirage Sure Hotel Collection - book your stay now!

Important information:

Please note that additional charges apply for rooms vacated after 15:00. Late checkout is available upon request and subject to availability.

Please note that laundry service is not available on Sunday.

The parking is not suitable for vehicles heavier than 1.8 tons.

Private parking is available on site upon reservation at a cost of EUR 25.00 per day.

Please note that rooms with allergy-free parquet floors are available upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXP

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

Location

Guest Reviews

8.6
Based on 2887 reviews
Cleanliness: 8.34
Service: 8.81
Location: 8.66
Room Quality: 8.41
Amenities: 8.64
Value for Money: 8.1
Food and Beverage: 9.15
Overall Experience: 8.72
A
andrea • couple • it
6
2026-03-14 • via Nuitee
E
Elena • solo_traveller • fr
8
Pros:

La chambre est propre et la literie est de bonne qualité.

Cons:

L'hôtel se trouve à l'extérieur du Milan. Il faut 20-25 min de taxi et les transports en commun ne sont pas commodes.
Seulement le problème est de trouver un taxi un Milan! Je me suis retrouver à minuit et demi au centre du Milan sans pouvoir trouvé un taxi. J'ai appelé plusieurs fois l'hôtel pour qu'ils me commandent un taxi mais c'était sans réponse.
En arrivant finalement vers 2,5h du matin à l'hôtel j'ai vérifié si leur téléphone marche. Je n'ai entendu aucune sonnerie. Donc, ce n'est pas la peine de les appeler. La réception renvoie la sonnerie vers le répondeur directement la nuit.
Pour un hôtel de 4 étoiles c'est clairement pas suffisant comme service!

2026-03-14 • via Nuitee
A
Alessandro • solo_traveller • ch
8
Pros:

Comodo

Cons:

Letto piccolo

2026-03-08 • via Nuitee
M
Monika • family_with_children • cz
9
Pros:

Tramvaj 14 přímo u hotelu, rychlé spojení do města.

2026-03-06 • via Nuitee
M
MARCO • solo_traveller • it
8
2026-02-28 • via Nuitee
R
Rafmel • family_with_children • it
9
2026-02-24 • via Nuitee
S
Samuel • solo_traveller • ch
8
2026-02-23 • via Nuitee
S
SANG-MIN • solo_traveller • it
10
Service oriented
Pros:

The staff members

Cons:

Nothing

2026-02-13 • via Nuitee
M
Massimo • couple • it
7
2026-02-13 • via Nuitee
V
Varappuzhakkaran George • solo_traveller • qa
1
2026-02-13 • via Nuitee
A
Arianna • couple • it
10
Ho soggiornato in questo hotel per motivi di lavoro ed e la posizione era perfetta per dove dovevo recarmi poiché a 100m
2026-02-11 • via Nuitee
I
Ishigami • family_with_children • br
8
2026-02-09 • via Nuitee
R
Rosario • couple • it
8
2026-02-08 • via Nuitee
P
paolo • couple • it
8
Pros:

Hotel confortevole,pulito e poco rumoroso. Possibilità di parcheggio.
La fermata del tram per il centro é a 100 m.

Cons:

La vasca da bagno non la usa più nessuno.
Sarebbe meglio, per mio gusto, un box doccia.

2026-01-30 • via Nuitee
M
Massimo • family_with_children • ch
10
2026-01-28 • via Nuitee
L
Lucio • solo_traveller • it
7
Milano e lavoro
Pros:

La struttura si presenta pulita ed accogliente. Lo staff è molto gentile, una buona colazione

Cons:

Avendo la camera al 1° piano con affaccio sulla strada, un pochino fastidioso il rumore delle auto. Ho trovato dei tappi per le orecchie in stanza ma credo che la soluzione, anche se più dispendiosa, sia quella di avere finestre insonorizzate.

2026-01-26 • via Nuitee
A
Aldo • solo_traveller • it
8
2026-01-25 • via Nuitee
A
Alberto • solo_traveller • it
3
Non all altezza di un 4 stelle e non all altezza di Milano.
Pros:

unica nota positiva il materasso comodo

Cons:

colazione descritta sulla app come favolosa: pessima direi; uova strapazzate liquide immangiabili, affettati terza scelta, due torte di numero e surgelate, cornetti surgelati.
Parcheggio a pagamento del quale sulla app non é comunicato il prezzo (allego la foto).
Riscaldamento in camera non modificabile e quindi sudi nella notte. In camera c é ancora la vasca come negli anni 80.
Parcheggio che oltre ad essere a pagamento, il cui prezzo non é indicato sulla descrizione nella app, é esclusivo per auto sotto un certo peso a discrezione della reception al momento in cui ti presenti di persona e chiedi di usufruire del servizio.
Tavoli per la colazione esclusivamente per due persone…..
Per essere un 4 stelle a Milano veramente sotto le aspettative.

2026-01-25 • via Nuitee
M
Malcolm • couple • gb
7
Yet another away win
Pros:

Nice room. Found it quiet which suited me.
Staff friendly.

Cons:

Hard pillows !

2026-01-21 • via Nuitee
M
Malcolm • solo_traveller • gb
7
Another away win in Europe
Pros:

Good breakfast.
Clean and tidy. Good quiet room.

Cons:

Hard pillows

2026-01-21 • via Nuitee