Palazzo Montebello

Hotels
9.3 (716 reviews)
Via Giuseppe Garibaldi 14 , Florence , it

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
clean
comfortable
friendly staff
great location
Cons:
breakfast variety limited
noise issues

Categories

Cleanliness
9.38
Most reviews indicate high cleanliness and excellent maintenance.
Service
9.85
Consistently highlighted as attentive and kind staff.
Location
9.39
Strategically located close to central attractions.
Room Quality
9.34
Rooms are described as lovely, clean, and comfortable.
Amenities
9.37
Facilities are generally modern and well-equipped.
Value for Money
9.33
Overall value is perceived as good given the quality.
Food and Beverage
8.38
Breakfast has mixed reviews, some areas for improvement noted.
Overall Experience
9.35
Guests have shared memorable experiences with only minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:05

Property Description

Luxurious 18th Century Villa
Experience luxury at its finest at Montebello Splendid, an 18th-century villa offering opulent rooms with modern amenities like flat-screen satellite TV and marble bathrooms.

Peaceful Garden Oasis
Relax in the tranquil garden surroundings of the hotel, just a short stroll from Santa Maria Novella Train Station. Enjoy the comfort of soft feather quilts, Egyptian cotton linens, and the option of rooms with parquet floors and spa baths.

Culinary Delights and International News
Start your day with a sumptuous breakfast buffet featuring freshly squeezed orange juice and Tuscan delicacies at the Capriccio Restaurant. Stay informed with complimentary international news downloads in multiple languages daily.

Indulge in luxury, comfort, and convenience at Montebello Splendid - book your stay now for an unforgettable experience!

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Location

Guest Reviews

9.3
Based on 716 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.39
Room Quality: 9.34
Amenities: 9.37
Value for Money: 9.33
Food and Beverage: 8.38
Overall Experience: 9.35
Y
yuan family_with_children cn
10
非常好。非常舒服。
2026-08-27 via Nuitee
K
Kostiantyn couple ua
10
Топ готель, стильний, з крутим обслуговуванням, сніданками і хорошим підземним паркінгом. Єдине що поміняйте ліжка, не з
Pros:

Чистота, стиль, розташування, паркінг

Cons:

Не зручне ліжко

2026-08-26 via Nuitee
P
Periklis couple gr
9
2026-08-24 via Nuitee
K
Kelly extended_group gb
8
Lovely, peaceful hotel...a little escape from Florence's hustle and bustle.....
Pros:

We really enjoyed staying here. The room was great and the staff friendly. We were a little disappointed on our last morning when we asked if our water bottles could be filled up with tap water (it was 34 degrees outside and we had run out) but we were asked to buy it. I was a little disappointed at that since we had been buying a number of drinks in the evenings at the bar. It would have been a kind gesture...The walk is around 15 minutes into the centre, but it all feels very safe and a welcome reprieve from the busyness of Firenze. The hotel was quiet - we were never disturbed with any noise and it was very clean. The room was spacious and the beds comfortable. And the shower pressure was excellent.

Cons:

Nothing really. It was a great hotel. Perhaps if we could have picked it up and placed it in the Centre of town!

2026-08-24 via Nuitee
A
Anette couple nl
10
2026-08-23 via Nuitee
D
Dardan family_with_children de
10
If you choos it you make great choice
Pros:

Amazing place, clean, modern, comfortable beds, helpful staff, amazing breakfast

Cons:

We liked everything was amazing

2026-08-17 via Nuitee
D
david couple fr
5
Mauvaise expérience
Pros:

Le petit déjeuner ainsi que le personnel dédié au petit déjeuner

Cons:

Le comportement inadmissible d’un salarié dédié au bar de l’hôtel. Alors que nous rentrions à l’hôtel vers 22h00 , n’ayant pas d’eau dans la chambre , nous sommes allés à la réception qui nous invitée à aller au bar de l’hôtel pour récupérer une bouteille d’eau. Et nous avons été confrontés à un refus du barmaid de manière très très désagréable.
Cela gâche tout le côté positif que nous aurions pu avoir sur cette établissement.

2026-08-15 via Nuitee
O
Oualid couple fr
8
Excellent séjour,très bel hôtel,dommage pour le personnel ne se hissant pas à la hauteur des standards mais juste au min
Pros:

Décoration, standing, confort

Cons:

Personnel assez particulier,très froid sans être incompétent. Pas au niveau des standards hôteliers de la gamme (humain)

2026-08-14 via Nuitee
P
Panagiotis couple ie
8
Very good stay, would likely stay again given the right price
Pros:

The property itself is outstanding and very impressive. Amenities are very good as well and breakfast had a good selection of different things

Cons:

Given the location it is a bit expensive. This is near the train station so it’s a bit of a walk to get to the city every time

2026-08-14 via Nuitee
K
kheira couple fr
8
Très bon séjour, je recommande cet hôtel
Pros:

La beauté des lieux, le service du personnel et le petit déjeuner

Cons:

Le manque d’information sur le spa et les équipements bien être de manière générale.

2026-08-11 via Nuitee
J
Jean-Luc couple fr
9
Très agréable, calme et luxueux, très bon rapport qualité / prix
Pros:

Calme, luxe, courtoisie et disponibilité du personnel, parking, petit déjeuner complet, espaces extérieurs très calmes pour verre du soir, salle de sport avec appareils qui fonctionnent et de bonne qualité , insonorisation des chambres

Cons:

Un tout petit peu loin du centre ?( mais d où le calme !)
Parking cher
Dans notre chambre, climatisation non réglable ( mais température de la chambre adaptée)

2026-08-11 via Nuitee
F
Filippo family_with_children ca
10
2026-08-11 via Nuitee
V
Valentina solo_traveller it
9
2026-08-10 via Nuitee
T
Tahrina couple au
10
2026-08-10 via Nuitee
A
andrea solo_traveller nl
6
Pros:

The room is very nice and clean. Good size bathroom. And lovely little courtyard.

Cons:

It's to far from the centre with al the restaurants, bars and sights. It's a good 20 min walk. Also through a bit of a rough neighbourhood. Would not recommend for woman alone. Or walking in this hot weather.

The air-conditioning was very strange. There was almost no airflow in the room and it didn't cool down a lot. We kept saying this as reception and they said this was normal.

2026-08-06 via Nuitee
N
NACIME family_with_children fr
10
Pros:

Perfect location, beautiful renovation and design. Great service.

Cons:

Nothing

2026-08-06 via Nuitee
D
Deniz solo_traveller de
10
2026-08-06 via Nuitee
V
Vera couple by
9
Pros:

Staff was super friendly, they showed us around and navigated to our room, I got a small cake and colorful baloons for my birthday - it was so sweet! Neigbourhood is great - on the side from main attractions, quiet at night but still walking distance to the train station. Very nice coffee and tasty breakfast. It was indeed a very lovely stay for romantic getaway!

2026-08-06 via Nuitee
L
Lior couple il
8
We had a good time at the hotel, we do recommend, but for 4 stars hotel there were things I expected for more from the h
Pros:

The staff were very kind and helpful
The location is really good, 15-20 minutes from everything by walk and a quiet environment
The room is clean and comfortable

Cons:

There were construction from another room next to us in the middle of the day, it was annoying
There’s no free parking near the hotel for guests are coming with car and the hotel parking cost 35€ per night
Some of the breakfast dishes are not included in the price and you need to pay extra

2026-08-05 via Nuitee
P
PAul family_with_children ro
9
Pros:

Amazing

Cons:

Rooms and Deco

2026-08-05 via Nuitee