DoubleTree Suites by Hilton Charlotte/SouthPark

Hotels
Doubletree by Hilton
8.6 (1248 reviews)
6300 Carnegie Blvd. , Charlotte , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Issues with room amenities
Value for money concerns

Categories

Cleanliness
8.55
Multiple mentions of cleanliness and well-maintained facilities.
Service
9.05
Staff was noted as friendly and helpful on several occasions.
Location
9.05
Consistently praised for being conveniently located near attractions.
Room Quality
8.35
Rooms described as spacious, but some complaints about amenities like television not working.
Amenities
8.55
Amenities generally well-received, with noted issues like missing utensils in the kitchenette.
Value for Money
8.05
Some reviews suggested the hotel was a bit pricey but still worth it.
Food and Beverage
8.55
Breakfast highly praised, but limited dining options noted.
Overall Experience
8.65
Overall positive experiences noted with some dissatisfaction about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 16:21

Property Description

Luxurious All-Suite Hotel

Convenient Location: Located near motorway I-77, a short drive from Charlotte city centre, and close to popular attractions like South Park Mall and Bank of America Stadium.

Home-like Comforts: Enjoy fully equipped kitchens in every suite, a modern business centre, and on-site fitness facilities for a comfortable stay.

On-Site Amenities: Indulge in on-site services such as a gift shop, restaurants, and car hire service for added convenience.

Experience the perfect blend of comfort and convenience at Doubletree Guest Suites Charlotte/South Park. Book your stay now for a memorable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Tue, Sep 16, 2025 until Thu, May 14, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1248 reviews
Cleanliness: 8.55
Service: 9.05
Location: 9.05
Room Quality: 8.35
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.65
L
Lasse extended_group fi
10
Läpikulkumatkalla Charlotessa
Pros:

Hyvä aamiainen, ilmainen pysäköinti, tilava huone, rauhallinen yöpyminen. Lähistöllä hyviä ravintoloita ja kauppoja.

Cons:

Hieman toki jo vanha rakennus, mutta hyvin pidetty.

2026-02-11 via Nuitee
M
Michelle family_with_children us
7
2026-01-29 via Nuitee
G
Giovanna couple us
10
2026-01-25 via Nuitee
J
Jessica family_with_children us
10
Pros:

Clean

2026-01-23 via Nuitee
J
Jason family_with_children us
10
2026-01-20 via Nuitee
A
Ashley solo_traveller us
5
It was decent I probably would never stay here again.
Pros:

The space of the suite

Cons:

-Bugs inside the room
-Shower was broken when I got there
-Air was not working so I was hot all night
-Parking was terrible

2026-01-20 via Nuitee
H
Hortensia solo_traveller us
4
Not pleasant. Should be compensated.
Pros:

NA

Cons:

The television in the bed room didn't work. A staff came up and still no response. I requested compensation on my bill, as I was at that location due to a personal trauma and had to force myself to sleep with no TV to distract me. Horrendous. At the nightly price point, everything should be workable and in good order.

2026-01-20 via Nuitee
C
Chandler solo_traveller us
10
This was a business trip and the facility was perfect for me. The staff was very friendly.
Pros:

Very clean, great location.

Cons:

A little pricey.

2026-01-19 via Nuitee
E
ERIN extended_group us
7
Nice room with dodgy parking
Pros:

Great location adjacent to the South Park Mall. The pool looked nice. Room was comfortable and spacious.

Cons:

Parking ‘at your own risk’. Limited spaces. Run down 1 level structure. Don’t leave valuables in your car… staff was friendly but not really able to offer local travel information to Uptown. Breakfast about $20 each after tax.

2026-01-19 via Nuitee
N
Niesha family_with_children us
5
The staff could be more attentive. The facility could be managed much better. Has potential.
Pros:

Nice looking place.

Cons:

The TV signals didn’t work and I had to get moved to another room. There were no pots and pans in my suite with a full kitchen. There was no dishwashing liquid on the sink. Ice machine did not work on one of the floors after walking all the way around to the other side of the building . I had to go up to a whole other floor to use another ice machine.

2026-01-19 via Nuitee
B
Brenda family_with_children us
10
2026-01-19 via Nuitee
B
Bridget family_with_children us
10
This will be my hotel of choice when I am in Charlotte, North Carolina
Pros:

The breakfast was great the staff was very friendly and nice. The rooms were fantastic, clean,shower had hot water. The staff was friendly and nice when I got there the front desk attendant let me know that they were behind and my rooms would be ready in 20 minutes and they were ready when he said.

Cons:

The toilet was too low.

2026-01-19 via Nuitee
T
Thomas couple us
10
Pros:

I liked the cleanliness of the room and it was very spacious!!!

2026-01-12 via Nuitee
Q
quennetta couple us
6
2026-01-02 via Nuitee
C
Crystal solo_traveller us
8
Pros:

I liked the roominess of the suite.

Cons:

I didn’t like not having the sink, shower and toilet all together.

2026-01-02 via Nuitee
D
Debra couple us
10
2025-12-24 via Nuitee
J
james couple us
5
Other than that it's was good
Pros:

The Room was nice size.

Cons:

The lounge room, tv did not work. Call the front desk and they said will send the maintenance man to check,he never came. And was like that for 3 days

2025-12-17 via Nuitee
J
james couple us
6
2025-12-16 via Nuitee
T
Tiffany couple us
10
2025-12-15 via Nuitee
E
Elia extended_group us
10
Just perfect
Pros:

Everything, I felt welcomed. Super clean. Very nice. Which my stay had been longer

Cons:

Everything

2025-12-14 via Nuitee