Lakeside International Hotel

Hotels
7.4 (1452 reviews)
Wharf Road , Camberley , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable beds
Cons:
Poor cleanliness
Overpriced
Inadequate service at check-in

Categories

Cleanliness
5.85
Several reviews indicated rooms were not cleaned properly and had issues with dirtiness.
Service
8.35
Quality of service varied; while some staff were noted as excellent, others received negative feedback.
Location
8.85
The location was frequently praised for its proximity to events and scenic surroundings.
Room Quality
7.35
Rooms were described as outdated in certain reviews but still maintained basic comfort.
Amenities
6.85
Limited dining options and some facilities noted as needing an update.
Value for Money
5.85
Multiple mentions of overpriced rooms, especially given the issues faced.
Food and Beverage
7.85
Breakfast received praise, but other dining options were lacking.
Overall Experience
8.25
Mixed experiences with highlights in location and some staff, but significant issues in service and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:46

Property Description

Scenic Lake Views and Fine Dining

Located just 10 minutes from Farnborough and Camberley, Lakeside International Hotel offers a tranquil escape in a 25-acre estate. The spacious rooms feature modern amenities and some even boast private balconies overlooking the picturesque lake.

Culinary Delights and Relaxing Atmosphere

Indulge in a varied menu and world-class wine list at the Lakeside International Hotel Restaurant. Enjoy a full English breakfast or a traditional Sunday lunch, and unwind with light meals at the Lounge Bar.

Convenient Location and Nearby Attractions

Situated in Surrey, the hotel is a short drive from London Heathrow Airport, Guildford, and Thorpe Park. Explore local attractions such as the Ascot Races and Windsor Castle during your stay.

Book your stay at Lakeside International Hotel for a memorable experience amidst stunning natural beauty and top-notch hospitality.

Important information:

Cars park for free but vans and larger vehicles are subject to a nightly charge payable on arrival, dependent on the size of the vehicle.

Please note that bookings of 6 rooms or more are subject to a 20% deposit payable upon booking and have a cancellation notice of 72 hours prior arrival date.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for £25 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 1452 reviews
Cleanliness: 5.85
Service: 8.35
Location: 8.85
Room Quality: 7.35
Amenities: 6.85
Value for Money: 5.85
Food and Beverage: 7.85
Overall Experience: 8.25
F
France solo_traveller be
7
Pros:

Le site pourrait être splendide s'il y a plus d'entretien. Calme et gentillesse du personnel.

Cons:

Très vétuste dans son jus. Lit single trop petit.

2026-06-27 via Nuitee
S
Steven solo_traveller gb
10
2026-06-27 via Nuitee
E
Elizabeth solo_traveller gb
1
The staff didnt even care to question !
Pros:

Only the location.

Cons:

Furthest away room at the end of a creepy corridor down stairs.

2026-06-26 via Nuitee
F
Fiona couple gb
6
Pros:

Air conditioning and very friendly helpful staff

Cons:

Decor is dated

2026-06-26 via Nuitee
K
Kathy family_with_children gb
9
Lovely and clean hotel, staff were very friendly and helpful.
Pros:

The location was good, shops and bars close by.
We had drinks on the patio overlooking the lake which was lovely.

Cons:

The bar closed too early.

2026-06-25 via Nuitee
J
John couple gb
8
Perfect location and loved it
Pros:

He’s a perfect location as my son lives in Frimley Green Road

Cons:

The Aircon didn’t seem to work very well I believe the bath should be taken out and a shower should be putting

2026-06-25 via Nuitee
M
martin couple gb
5
Cons:

WiFi not great ie didn’t work on mine or my secretary lap tops . Not good

2026-06-24 via Nuitee
S
Stuart solo_traveller gb
8
2026-06-23 via Nuitee
M
Martin couple gb
3
Disappointing no customer service
Pros:

Been staying here for 45 years use like the rooms

Cons:

After 35years last 2 visits been given basement room and if I wanted view of lake had upgrade, never had pay upgrade before wont start now, will not return.

2026-06-21 via Nuitee
C
Carol couple gb
8
We work at Royal Ascot every year so perfect location for us. Luckily there is is a pub just five minutes away that serv
Pros:

Room overlooking the lake, room made up daily with fresh towels. Totally suitable for our purpose

Cons:

Restaurant closed at 8pm so because of our work and the time we got back
we were unable to use it.

2026-06-21 via Nuitee
R
ROBERT extended_group gb
7
2026-06-20 via Nuitee
L
Lalakomacoi couple gb
1
2026-06-19 via Nuitee
J
Josie solo_traveller ie
6
Passable
Pros:

The reception staff are fabulous really helpful, the room we had was clean, clean towels each day & the room was serviced. The pizza was really tasty. Good location. Coffee machine in the room & the room was ok space wise.

Cons:

The hotel is very very dated, old carpets cover the floors, curtains & furniture are from a different era, the outside area had hanging flowers baskets, covered in cobwebs, breakfast was not nice, tea & coffee from a flask. The balconies themselves are a silver outdated structure, hotel has potential but needs alot of tlc to bring it up to standard.

2026-06-19 via Nuitee
D
D1389IGhayleyl Couples
2
Filthy Room and Treated Like a Liar When I Complained
Pros:

Dirty, poorly maintained hotel with serious accessibility issues and an even worse complaints process.

Our room was filthy, with cobwebs hanging above the bed, a damaged bathroom door, a faulty toilet and a room that was freezing cold. The lift was also out of order, causing significant difficulties as I am disabled.

The biggest issue, however, was the way the complaint was handled by Lynn, the Reservations Manager. Rather than investigating fairly, she dismissed the concerns raised, repeatedly challenged my account and made me feel as though I was being accused of lying.

A poor hotel experience made even worse by rude, defensive customer service and a complete lack of accountability.

Would not stay again and would not recommend.

2026-06-18 via Tripadvisor
solo_traveller fr
8
2026-06-17 via Nuitee
S
Sury solo_traveller gb
10
2026-06-16 via Nuitee
K
Kyle couple gb
6
2026-06-15 via Nuitee
A
Alexander solo_traveller gb
8
2026-06-15 via Nuitee
K
Kim solo_traveller gb
7
2026-06-15 via Nuitee
H
Halevoor family_with_children in
8
2026-06-14 via Nuitee