Orchard Hotel Singapore

Hotels
•
Millennium Hotels
8 (2004 reviews)
442 Orchard Road , Singapore , SG
+65 6734 7766

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location (Orchard Road, near station and shops)
Friendly/helpful staff (many positive mentions)
Excellent breakfast / breakfast buffet praised
Complimentary lounge access and good pool
Gym available and occasional complimentary laundry
Spacious rooms/suites noted by some guests
Cons:
Rooms feel dated / need refurbishment
Inconsistent cleanliness (mould, leaks, housekeeping delays)
Value-for-money concerns; some guests felt it was overpriced
Some staff slow or snobbish; at least one report of differential treatment
Food quality inconsistent (buffet/restaurant complaints)
Noise for some rooms (bedrooms backing onto lifts)

Categories

Cleanliness
6.5
Mixed to negative mentions: mould in water bottles, some rooms 'not super clean', reports of leak repairs patched with paint and inconsistent housekeeping timing.
Service
8.6
Generally praised as helpful and warm in many reviews (staff described as 'top' and 'friendly'), though there are recurring notes of slow service, some senior staff being snobbish and at least one report of differential treatment.
Location
9.5
Consistently very positive: excellent location on/near Orchard Road, close to stations, shops, attractions and convenient for walking and transport.
Room Quality
6.8
Multiple comments that rooms are dated, in need of refresh, some tight in size; issues include noisy rooms near lifts and worn/tired beds in some cases.
Amenities
8.9
Strong positives for lounge access, large pool, decent gym and occasional complimentary laundry; these amenities are frequently highlighted as highlights of the stay.
Value for Money
7
Mixed to negative: several reviewers felt it was not worth the price (paid extra for lounge access, expensive/poor buffet), though a few called it very good value.
Food and Beverage
8.2
Breakfast repeatedly praised as 'excellent' or 'top', but some complaints about buffet quality and one review saying the restaurant was mediocre.
Overall Experience
8.5
Most guests report a pleasant stay driven by location, staff and breakfast/pool amenities, balanced by issues with room condition, occasional poor service and cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Modern Furnishings and Premium Amenities

Orchard Hotel Singapore offers modern furnishings with stylish European-style prints or elegant Chinese accents. Enjoy premium amenities such as a 32-inch flat-screen TV, a pillow menu for personalized comfort, and a rejuvenating rain shower in every room. The private bathrooms are stocked with complimentary toiletries for your convenience.

Dining Options and Entertainment

Indulge in a culinary journey at Orchard Hotel with 4 dining options to choose from. Delight in authentic Chinese Cantonese dishes and Dim Sum at Hua Ting Restaurant, or savor delicious buffet spreads with live cooking stations at Orchard Cafe. End your day with cocktails and live entertainment at Intermezzo, creating unforgettable memories during your stay.

Relaxation and Convenience

Unwind by taking a refreshing swim in the large outdoor swimming pool or utilize the fitness center for your workout needs. Benefit from hotel services like the tour desk and currency exchange for a hassle-free stay. With multilingual staff and free WiFi throughout the property, Orchard Hotel Singapore ensures a comfortable and convenient experience for all guests.

Book your stay at Orchard Hotel Singapore now to experience luxury and convenience in the heart of Singapore's bustling shopping district.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Location

Guest Reviews

8
Based on 2004 reviews
Cleanliness: 6.5
Service: 8.6
Location: 9.5
Room Quality: 6.8
Amenities: 8.9
Value for Money: 7
Food and Beverage: 8.2
Overall Experience: 8.5
A
Anitha • couple • za
8
Awesome Stay
Pros:

Beautiful hotel , friendly staff , close to MRT , breakfast was awesome

2026-11-07 • via Nuitee
H
HUI-CHUN • couple • tw
9
2026-11-03 • via Nuitee
V
Valda • couple • au
7
Hotel not providing hair conditioner, poor quality what was provided.
2026-11-03 • via Nuitee
P
Pamela • couple • ph
9
A comfortable and relaxing stay in a lovely location. I would happily return on my next visit to Singapore.
Pros:

The location is excellent, peaceful, and convenient. I particularly enjoyed the cozy atmosphere, welcoming lobby, and proximity to Orchard Road. The surroundings are pleasant and less crowded, making it a relaxing place to stay.

Cons:

Nothing in particular. I had a pleasant stay.

2026-11-03 • via Nuitee
S
Sharifah Marianah • couple • bn
10
2026-11-03 • via Nuitee
V
Varjabedian • couple • au
10
Exceptional
Pros:

The lovely staff, amazing breakfast, laundrette, pool, bath, comfy bed, cleanliness, even cleaned room at night when I accidentally left do not disturb on and changed it to please make up my room. Best hotel ever!

Cons:

I can’t fault it

2026-11-02 • via Nuitee
G
Gracia • solo_traveller • sg
8
2026-11-02 • via Nuitee
V
van • solo_traveller • vn
9
Vui vẻ
Pros:

Sạch

Cons:

Không

2026-11-01 • via Nuitee
P
Petrus • couple • nl
10
2026-10-31 • via Nuitee
D
Damien • family_with_children • au
10
2026-10-30 • via Nuitee
G
Gracia • solo_traveller • sg
7
Cons:

Aircon was very cold and key card was finicky

2026-10-30 • via Nuitee
R
R • couple • au
8
Pros:

The staff were quite warm.

Cons:

The decor is a bit outdated.

2026-10-27 • via Nuitee
B
Bijan Kumar • family_with_children • bd
10
2026-10-26 • via Nuitee
M
Martin • family_with_children • ch
8
Cons:

Restaurant ist nicht schön und mittelmäßig in Qualität

2026-10-24 • via Nuitee
T
TONY • couple • au
10
We will be back
Pros:

Beautifully hotel with helpful staff, location was great for walking to station, bus stop very close . Great pool and breakfast

Cons:

Nothing to dislike

2026-10-23 • via Nuitee
G
Geoff • couple • au
10
Pros:

Very good staff everywhere, excellent breakfast with lounge access and some complimentary laundry made the hotel an excellent holiday base.

2026-10-22 • via Nuitee
M
Majed • solo_traveller • sa
10
Pros:

موقعه مناسب ونظيف ويناسب الأفراد والعائلات

Cons:

لا شي

2026-10-22 • via Nuitee
J
James • couple • gb
8
2026-10-21 • via Nuitee
S
sharon • solo_traveller • us
9
Pros:

Location, friendly staff.

Cons:

Quality of buffet food was poor and expensive. Housekeeping did not come until after 4 pm.

2026-10-21 • via Nuitee
R
Reyes • family_with_children • us
10
2026-10-20 • via Nuitee